Card City Solutions

Card City

4.5 / 5 2 reviews

Who Uses This Software?

Small to medium merchants, retail, membership.


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $120.00/year/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Card City Solutions
  • www.plastic-card-city.com/
  • Founded 2010
  • United States

About Card City

Card City provides the right tools, applications and Cloud computing software to merchants to insure that their loyalty, rewards and gift card programs will be successful! These easy to use programs are processed at point of sale - using any computer! All that is needed is an Internet connection and a card reader/scanner, attached to a PC, Mac or Laptop and Card City does the rest.


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Card City Features

  • Corporate Memberships
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management

Card City Reviews Recently Reviewed!

Excellent product for a customer rewards program, but we use it to track pre-paid class purchases.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fast, easy, doesn't crash. Each customer who purchases, say, a 10-pack of exercise classes gets a small, hard plastic tag that goes on their keychain, or wherever. Each time they use a class, we either scan the bar code or key-in their unique number and the website removes one class from their total. The software allows you to see exactly what date the person added / used classes. Recurring clients remember their number and even if they don't, it's easy for our clerk to look it up on the website using their first or last name (or both).

Cons: Glitches here and there (sometimes the website shows "database not found") but never requires a call to customer support. When this occurs, we just hit "back" then try again.

Overall: Allows us to sell / track blocks of exercise classes to our clients. Allows us to see exactly when each client purchased / used classes. We can also use it to look up each client's contact info.

We used Card City for a rewards program. They were easy to work with and the most affordable.

Sep 26, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software worked exactly like it was supposed to. Scan the card, enter data, and done. Easy to track and subtract points when redeemed.

Cons: Not really any bells and whistles, which for the price was okay. Works if you don't need a lot of features. The look of the program was a little outdated.