--- title: "Card City Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Card City Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/119509/Card-City/" page_type: "product" language: "en" --- # Card City Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Card City ## What is Card City? Card City provides the right tools, applications and Cloud computing software to merchants to insure that their loyalty, rewards and gift card programs will be successful! These easy to use programs are processed at point of sale - using any computer! All that is needed is an Internet connection and a card reader/scanner, attached to a PC, Mac or Laptop and Card City does the rest. ## What is Card City used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $120 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Card City?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.plastic-card-city.com/&name=Card City) ## Card City Overview Updated September 2026 AI summary Card City supports small businesses seeking to boost customer retention through loyalty cards, membership management, rewards tracking, and optional gift card management. Delivered as a cloud-based solution, it helps manage customer incentives, track account activity, and handle stored-value cards. Live online training and chat support are available to assist teams with onboarding and ongoing usage. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Card City 4.5 (2) VS. [4.9 (3,827)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $120 Flat Rate, Per Year Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (3,827) Value For Money 4.5 (2) Value For Money 4.9 (3,450) Customer Service 5.0 (2) Customer Service 4.9 (3,510) ## Card City alternatives [4.9 (257)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (538)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) ## FAQs about Card City Overview ### What company size and specific industries is Card City built for? Card City is designed for small to medium merchants in the retail and membership sectors. It fits businesses that need a payment or card-related solution tailored to these company sizes and industry types, rather than larger enterprise organizations. Features and Usability ### What are the key features of Card City? Card City offers activity tracking, gift card management, loyalty cards, membership management, and rewards management. These core features cover customer account activity, stored-value card handling, program enrollment, and reward tracking for businesses that manage repeat purchases and member relationships. Getting Started and Support ### What training and onboarding options does Card City offer? Card City provides live online training sessions to help teams get started. These sessions support guided setup and allow participants to ask questions in real time during the training process. Getting Started and Support ### What customer support options does Card City offer? Card City provides chat support for users who need help with the product. No reviewer feedback is available about response speed, helpfulness, or common support frustrations, so only the listed support channel can be confirmed. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) Card City includes **Rewards Management**, but it does not include **Loyalty Program** or **Third-Party Integrations**. Instead, it offers **Gift Card Management** (**38%**) and **Loyalty Cards** (**34%**), which still cover important customer retention needs. These features help businesses encourage repeat purchases, track customer incentives, and provide teams with practical ways to manage promotions and returning customer activity. Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Membership Management Database of members to track personal information of individuals and families Rewards Provide rewards, monetary or non-monetary, based on incentive programs Rewards Management Strategize and implement rewards for returning customers, employees and other members Card City 5 features ### All Features - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Membership Management: Database of members to track personal information of individuals and families - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $120.00 Flat Rate,Per Year Value for money 4.5 (2) 4.5 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LE Lorin E. owner Retail ### "Excellent product for a customer rewards program, but we use it to track pre-paid class purchases." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2017 Allows us to sell / track blocks of exercise classes to our clients. Allows us to see exactly when each client purchased / used classes. We can also use it to look up each client's contact info. Pros Fast, easy, doesn't crash. Each customer who purchases, say, a 10-pack of exercise classes gets a small, hard plastic tag that goes on their keychain, or wherever. Each time they use a class, we either scan the bar code or key-in their unique number and the website removes one class from their total. The software allows you to see exactly what date the person added / used classes. Recurring clients remember their number and even if they don't, it's easy for our clerk to look it up on the website using their first or last name (or both). Cons Glitches here and there (sometimes the website shows "database not found") but never requires a call to customer support. When this occurs, we just hit "back" then try again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amanda S. Coordinator ### "We used Card City for a rewards program. They were easy to work with and the most affordable." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 26, 2017 Pros The software worked exactly like it was supposed to. Scan the card, enter data, and done. Easy to track and subtract points when redeemed. Cons Not really any bells and whistles, which for the price was okay. Works if you don't need a lot of features. The look of the program was a little outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.