Who Uses This Software?

For individuals and small business owners, Redmine is a free, open-sourced project management and issue-tracking solution that allows anyone the ability to manage, collaborate on and track projects.


Average Ratings

72 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/month
  • Pricing Details
    Open source
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Redmine
  • www.redmine.org

About Redmine

Redmine's open source project management application runs on a Ruby framework and allows you to customize the application to your needs.


Redmine Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

Redmine Reviews Recently Reviewed!


Free Project Management

Jan 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Open-source (free)

2. Easy to use (once it's been customized)

3. Flexible (can be customized to your needs)

4. Multi-purposed (serve different roles at the same time)

Cons: 1. Requires someone to administrate it.

2. Requires installation, but a cloud based version is available.

Overall: Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up to date with the progress of a project.

I've used Redmine with teams and found that the collaborative nature of the product can help members stay in touch and help with assigning subtasks. As a scrum manager, I found that it helps greatly in sprint planning and reporting. Also, you can generate Gant charts to visually show where a project is at any time.

The best part of Redmine is that it's open sourced and given some customization, you can quickly create a ticketing and/or program management that helps meet the needs of different members of a team. Redmine is also free to use, which makes it popular with small and large organizations that don't have vast budgets for software purchases.

Recommendations to other buyers: You may need a tech savvy person to install and maintain Redmine or you can find a consultant who can do that too. It's an easily to maintain system, but do stay up to date with the latest version.

Capterra loader

Best Project Tracker/Management/Team Tool bar none

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

Cons: The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

Overall: Excellent project/tracker management - faster execution of projects

A very beneficial tool in project management

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The tool organizes the projects very well (you can administer more than one without problems), you can track incidents and errors separately. I love personalization in the distribution and categorization of the stages of the projects. it is entirely useful to cross-reference tickets (which are related). this prevents the creation of orphan tickets since you have an absolute control of the resolution of tickets

Cons: It is well designed for the management of small to medium-sized projects .. with large projects it is complicated because it allows to make so many changes in the structure of the project that it is counterproductive, at first the interface seems easy but when using it and having so many functions that it would be necessary A previous training for the use, it becomes very expensive when you upgrade to the premium versions of the tool. The Ruby on Rails pre-configuration requires technical experience, this is an additional cost. The administrative interface is not as effective and does not offer as much functionality as the rest of the tool. the distribution and loading of errors and incidents must be well defined, it can be a problem if the team does not understand well when it comes to "closed / result" or "Open / solving" ... it is not a 100% tool intuitive

Good open source ticketing software

May 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.

Cons: Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.

Overall: A useful ticketing system as well as a time tracking system for free, as it is open source.

Great free software for bug tracking and project management

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone

We managed multiple client implementation and software product development of an Enterprise SaaS application using this.

Cons: While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance

Overall: Single application to manage projects/ bugs and gain visibility of the work load across all engagements. Integrated wiki allows for creating knowledge base and support information

Works better than it looks

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Redmine has clear, logical functionality and there's a lot of power in using Markdown to create connections between documentation and tasks. The wiki feature was very useful for my team! I also liked being able to set milestones and easily configure ticket options (priorities, assignments, status). In this sense, it's similar to JIRA in that you can very easily edit information about tasks and produce robust, well-structured documentation.

Cons: The UI doesn't feel super polished, and the wiki feature would have been difficult for my team to adopt because you need to know Markdown in order to use it effectively. (Yes, Markdown is both a Pro and a Con in this review.)

Redmine also didn't have a chat feature or the kind of file preview options my team expected.

Capterra loader

the best incident management and task control tool

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used the Redmine tool for a long time and I can guarantee it is the best tool for task management, time tracking and projects. I already tried to use others, which are said to be more effective but I ended up coming back to Redmine because it suited me perfectly.

Cons: I can not find defects in the usability and in the interaction of the purposes of Redmine because it is a very good tool, but only lacking integrations with current tools. As for example, Bitbucket and other tools that are more current and that together I believe would make the tool even better. I think the installation of plugins that is archaic (uploading via FTP and restarting server) is bad too, I would like it to be a simpler way, user frendly.

Capterra loader

A good tool for project management

May 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Redmine is a project manager that can be configured easily and quickly, in addition to allowing it to be customized for communication with external applications. It allows to create workflows according to the business model. You can manage the resources used in the execution of a project and evaluate the costs in a friendly way

Cons: Redmine can be complicated to use for people with little technological knowledge as well as project management. This results in the investment in the training of all personnel involved in the use of the application. Being customizable and allowing communication with external applications can make it unstable by not complying with the workflow

Overall: With Redmine I was able to manage the execution of my projects and verify the progress percentage of it, as well as customize it to evaluate the costs associated with the execution of the projects

User/mid size companies want a free bug tracking tool then I would recommend to use Redmine tool.

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine.

Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much.

It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks.

Cons: This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them.

So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software.

Overall: This is a very good tool for any small or mid sized companies and then need a free bug tracking tool then absolutely I recommend to use Redmine.

Capterra loader

excelenete project manager

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: *Management of multiple projects

*Customization of projects

*Flexible task tracking system

*Integration in code repositories

*Use of calendar and Gantt chart

Cons: Redmine is a very powerful and mature project manager, despite its "little" development time, it is also inspired by trac, so we are facing a very flexible tool in itself, and quite stable. During its use, it is difficult or easy to obtain shortcomings, always depending on what each user is looking for, so you have to be very clear about what you are looking for in this type of tool.

Overall: excellent experience with this software, work on more than 7 projector using it, I recommend it

It's competency in ticket tracking is superb

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Easy to customize, you can create and select different trackers for your ticket

2. Custom fields allows you to display what are the necessary inputs needed for your ticket.

3. Able to create your own template

4. Create your filter that can be visible to others if you want to.

5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc.,

Cons: I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track.

Overall: You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details.

Very good and robust ticket system

Oct 13, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install and maintain.

Easy configuration.

Does not require a lot of hardware to run.

Cons: Looks a bit outdated but I don't do many updates.

Overall: I am using Redmine since 4 years now on a small virtual server which has now problem serving 30 power users with about 20% cpu load.

Redmine has everything you need if you are looking for a ticket system. I use it for my advanced software engineering classes and for all my other projects, too. This system has never let me down.

You can customize workflows, ticket types, extra field and there is a great community with a lot of plugins for special needs.

I can absolutely recommend this system.

Recommendations to other buyers: Give it a try.

Capterra loader

Best open source ticket management system which is almost free

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and deploy

Good plug-in support

Easy to develop plugins for Redmine

It is open source and free

Easy to integrate with Many SCM software

It supports multiple languages

We can integrate with LDAP

Cons: User interface is not as good as JIRA, It would be good, team can follow the industry trends.

Plugin development takes more time than expects

Lack of developers available in the market

Overall: Free,easy to deploy and configure ticket management system

Amazing tool for E2E Project Management

Dec 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free tool to use Agile (SDLC) process and also ease to document the bugs.

Large size files can share and quick response and it can be integrated with Jira for internal use. Dashboard with customizing feature helps to monitor project activities

Cons: Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated and also Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

Overall: Compare to others and consider the support options and license styles.

Great tool for project management

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others.

Solid no frills project management software

Sep 22, 2017
4/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very simple interface, quick layout for project and task entry, good filtering system for sorting through tasks by users, status, etc.

Cons: Feels somewhat dated, doesn't keep track of tasks and updates by the minute like some of the newer or more advanced softwares.

Overall: Our team was able to manage projects on a very basic, no frills level. It got the job done, and had just enough features to get us through our day to day tasks and projects.

Capterra loader

Not always intuitive, but it's all there

Sep 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Lots of features for managing software development with a team.

Cons: The interface can sometimes be a little clunky, and the WYSIWIG editor isn't always the easiest to use - but it does the job!

Overall: Redmine can be customised with themes, to suit it to your needs as a project management tool, built specifically with software/web development in mind. We've managed many complex builds using the tool.

Great tool for organizing projects

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this in order to manage our projects at work. Not only is it helpful to keep track of everything that you have going on, but it can also let your boss easily see what you're working on without having to ask. It is also highly collaborative which is helpful for us as our office has locations in multiple different states.

Good Tool To Manage Projects and Employees

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In my company we use it to manage the amount of hours an employee work in different projects every single week, i love it because you get to have a full vision of employees behavior.

Cons: Sometimes when you're assiging hours to projects you're involve in it throws an error and you lose everything you had written before that.

Redmine is a good barebones issue tracking tool

Mar 13, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: The best way I can put it: it's basically the toyota camry of issue tracking/project management software. It'll consistently get you from point A to point B, but it's not the flashiest or fastest.

Cons: The UI is a bit dated and the reporting features can be a hassle. The search is atrocious and would frustrate even the best searchers.

Capterra loader

Redmine has all the features needed in order to keep an agile project running.

May 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Redmine is a really easy tool to use, very intuitive.

It's a free tool, easy to install and run.

Supports roles and permission configuration for the users.

Tickets created can store description and attached files.

Tickets can be easylly found.

Cons: The scrum board is not part of the redmine core, must use a third party plugin in order to support the scrum columns.

Overall: It's was a great tool that support the basics for the agile team, for beign a free version it has all the basic features required.

Capterra loader

Redmine review on my experiance.

Oct 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like report system very much. you can easily get different report by few clicks.

Cons: Redmine's fronted look and feel need to be enhance as per the latest flat ui tends.

Overall: I am using this product from last 3 years and overlook and feel of this products need to be enhance and make it more user friendly.

Capterra loader

Redmine is used for both project management & bug tracking.

Jul 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. It's free & open source.

2. Can create multiple main projects & subprojects.

3. Can track the changes & authors of the changes.

4. Manage project versions.

5. Easy to use & understand the system.

Cons: 1. The UI of the system is a bit of outdated.

2. Search panel can be a little bit confused for fresh users.

Overall: Maintaining the sub projects under main projects we are able to track our bugs separately without mixing up.

Good features but could be more polished

Apr 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Redmine has excellent extend-ability and easy to customize themes. It has all the features you would want for project management for software developers, including the ability to integrate tasks with repo issues.

Cons: The user interface is lacking when compared to other web based project managers. It would also be better if it was easier to collaborate with clients using the software.

Key user for use of Redmine for project/quality management

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very flexible software, easy to use, numerous plug-ins, possible to have on premises server, multiple plug-ins

Cons: I don't see many cons : the quality of plugins is sometimes variable, need of IT to configure the server

Redmine is good issue tracker to monitor our company project quality status and some management task

Oct 13, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Dashboard with customizing feature is good.

Rest API is available to access the tool to get information.

A server is available both in cloud and local.

Cons: Workflow customizing is not available.

Drag-and-drop for task prioritization is not available.

Agile planning is not so easy to achieve

Its a one complete tool for effective & efficient project management.

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Support agile methodology, agile board & issue burndown chart. It can be integrated with Jira for internal use. Project related documents can be stored.

Cons: Sprint wise planning cant be done easily. Project wise quality reports or measurement reports can't be generated.

Amazing tool for E2E Project Management

Sep 06, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Full customization canbe done

Provides E2E Solution for day-to-day project tasks

Can be integrated with VSS, TFS etc for continuous deployments

Cons: Sometimes customization is lengthy and complex

Online solutions to problems encountered are not available easily

It helps Project Management easy and simple

Jul 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how it is so easy to use, you can start from zero to RedMine in just 30 minutes or so. Creating issues and putting up all the details is easy and intuitive. It also allows file attachments.

Cons: At first, it might be hard to setup on server machines due to some pre-requisites Windows users are not familiar of. But aside from that, there is nothing bad about this software.

redmine just easy to use software and very much customizable as per the requirement

Jan 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: pretty nice smooth and very much user friendly and 2 main features are free of cost also very much customizable.

Cons: dont know what to write but im not sure how does customer support works or even there is any customer support or not

Capterra loader

Good but won't survive

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It has a lot of functionality. You can do as far as I know anything you could do with Jira. It's much better in functionality wise than Trello.

Cons: The only problem that it can't survive in a world where UI really matters. Where we need to have nice UI and UX in order to keep the user engaged. Redmine is really lackin on that side.

Fast and Easy to Use

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is fast, simple, intuitive, and easy to use. It has the functionalities you need to properly manage your projects and the assignment delegation for your team. It also has role permissions to properly organize and secure the contents.

Cons: The user interface may look like it is kind of simple or outdated. There may also be some confusing navigation links.

Great open-source project management tool with a lot of extensibility

May 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Free. Open-source codebase. Ability to install self-hosted solution. A lot of plugins to integrate and extend. UI is compact and perfect for quick overview.

Cons: Installation requires some RubyOnRails skills. UI is not simple and requires some time to get familiar with. Experience on mobile devices can be better.

Redmine is good product for project management

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. Dashboard with customizing feature is good

2. A server is available both in cloud and local

2. It is quite easy to use and have all basic features you need for tracking defects

Cons: 1. Drag-and-drop for task prioritization is not available

2. Agile planning is not so easy

3.It has minimal functions compared to other product like JIRA

Good If You Can Customize

Sep 06, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It's written in Ruby and is highly customizable.

Cons: It was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.

Overall: We installed Redmine on our own servers and customized it a bit to meet our needs. The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things). Overall, I think this is a tool that has so much potential, and if you can afford to spend a little bit of time customizing it, there's nothing it can't do.

Capterra loader

Great tool for small teams

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: If you're a small team just starting out, Redmine is a great way to get from a request to doing work. Redmine is simple and straightforward. The learning curve is shallow so you can be up and running in no time whatsoever. For a small team you have just what you need, and not a bunch of stuff you don't.

Cons: While not really a con, be aware that it's for small teams. It runs on Ruby...sorry Ruby, but I hate you.

Overall: For what it's made for, it does a really good job.

CXP rocks VoIP

Aug 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The vendor Voxeo and Aspect is a great company. Their support focused with developer driven attitude is great for companies and allows a fast development to production cycle.

Cons: It can be expensive however it is enterprise grade software and all enterprise software is expensive.

Recommendations to other buyers: Compare to others and consider the support options and license styles.

Redmine - Flexible Open Source Project management software

Nov 04, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Redmine keeps track of multiple task and projects. You can track issues, email issues into specific projects, track team members activity for solving the tasks or issues. There are templates that make it easy track progress of common issues/task. Overall it take a small learning curve but is a very powerful project tracking and management software.

Cons: It takes awhile to learn all of the features and customization.

Overall: We use Redmine to track support issues for our developers. We can see who is working on what issues and how far along they are. We can re-assign issues to different teams. It works well with not too many problems.

Coordination of tasks and communication of the participants.

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows you to customize the statuses (columns), automatically assigning those statuses to stories and tasks that run across the board.

It allows anyone with sufficient privileges to move the post-its, thus making possible its use for daily meetings.

Cons: There is a lot of waste from the point of view of agility, although it is very well resolved, it is cut with more than 3 stories and therefore requires scrolling. This reduces the aggregate vision of it and reduces the vision of the whole and the progress of the sprint.

Capterra loader

A project manager and activities, very detailed and simple

Jul 04, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: redmine is an online project manager, very good for project management, task management, among others, integrates very well with windows active directory, for the management of users, also allows you to manage statistics of tasks performed by half of graphics, pictures and more

Cons: the free version of redmine is simple, both processes and graphical interface, the truth I do not like its graphical interface, I think it is very simple, but I guess the business version if it is more friendly

Overall: project management and control

Used to be my favorite issue tracking tool!

Jul 30, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I used Redmine for a couple of years since 2009. It has been the perfect tool at that time. Easy to use, show the important information at a glance, and integrates a repository browser. Its installation and configuration can be done very quickly with almost no knowledge which is a big plus. If you are looking for a simple and easy to use issue tracking software for small projects, Redmine may be for you.

Cons: The user interface hasn't really change in the past years and feels a bit old compared to some other software like Jira. The same drawback applies to the features. It would have been nice to see a full support of Git repository for example with a search feature.

Overall: Simplicity of use and quick installation/configuration are the main benefits I had using Redmine

Capterra loader

Great issue tracking and ticket tool

Aug 27, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very flexible, with modules that can enable almost any use case.

Large developer community that can add features by placing a bounty.

Base product has most features needed.

Can be hosted or self hosted

Cons: Needs experienced person to set up.

Takes a bit of time to learn the work flow to add issues/features/bugs

A good and reliable bug tracking system

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Can be extremely useful for knowledge capturing purposes: easy to upload and store documents, easy to create tasks and monitor their progress

Cons: I think that it is a good software for the usage as a storage of project information, it could benefit from more features for project management

A barebones, yet customizable ticketing system

Apr 09, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Community support has added functionality that can tailor redmine to your specific needs and the price is right.

Cons: Redmine is extremely barebones and lacks modern design competitors offer. It can also be tedious to configure.

Overall: It provided timekeeping ability with no capital investment.

Best issue tracker to monitor

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Easy to Use

2. Performance role is big

3. Planning and scheduling helps

4. Dashboard customization is good

Cons: 1. UI improve needed, my personal view

2. Agile Workflow support will helps

3. Project wise quality reports will helps

A versatile tool for managing projects and support

Oct 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used many project/issue trackers in the past, and even been involved in building one, but Redmine is an extremely versatile tool that can be tailored to most needs. It has a great library of plugins which makes it extremely powerful.

Cons: The UI for editing a task or adding a note is combined, which can make it confusing and unwieldy at first.

Great for managing working hours from employees

Jul 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use ths software in my work to register how many hours i work a week and it allows to add projects, and additional information what i love the most is that you can use your previous week work as a template and you don't need to repeat everything again

Cons: Sometimes i lost the hours i registered before saving but is not something that bothers me a lot and other than that it is just fine

This is the best project management system for FREE

Sep 08, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a perfect project management system.

- High quality by open source community

- So many integrations and plugins

- Free for use

I strongly recommended for startups and other.

Mar 08, 2017
5/5
Overall
Likelihood to Recommend: 9.0/10 Not
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Dec 17, 2016
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely
Capterra loader

Great open source software to manage project

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Has all the great features required for project management. Easy to implement, also easy to customise. And it is open source.

Cons: The user interface a little bit outdated, compare to todays project management software, but the functionality runs well.

Oct 28, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Used to track high and low level requirements

May 20, 2018
3/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: By entering timeliens and linking tasks, the program will automatically generate a Gantt chart for the defined timeline

Cons: To edit or change tasks requires a lot of manipulation. There are almost too many options for tasks and it can make it complicated to use

Great tool, but many small issues

Feb 11, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: a broad list of functions

Cons: heavy interface

Overall: The software is great in order to increase the productivity of the team work. The installation and updates were always an issue; now it is a bit better with docker containers. There are lot of minor issues here and there, which are probably resulting from a big list of functions. But the main issue is the interface, which is difficult for new-comers and thus hard to convince people to start using it

Recommendations to other buyers: probably to be used by imposing from the top

Redmine is for low cost project maintenance

Nov 29, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The several functionalities that Redmine have for the low price and low cost to maintenance.

Cons: As a own premise software, Redmine has some problems about installation or some steps don't be clear.

Welcome to Project Management... Circa 1993

Aug 10, 2018
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The fact that Redmine is opensource is pretty cool especially for new startup businesses that are looking to keep expenses minimal.

Cons: The program itself is bushleague. Really cannot use it for true project management. And while it seems to be an acceptable data / issue management repository, there are many much better applications available.

Overall: Redmine. Because you get what you pay for.

Outdated UI

Jun 06, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
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Pros: To create tickets and follow overall progress, it's OK.

It's simpler than JIRA which makes it easier to use.

Cons: The interface looks like it was designed in the 90s and is quite daunting for new users.

Some UX elements are very annoying (you click on a link, it opens in the same window ?!, drag and drop in non-existant, etc.)

Overall: We follow the progress of our dev team.

My take on Redmine

Sep 04, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: At long term the app helped me and my team to document key aspects of our project.

Cons: Non intuitive indexing of pages, hard to display images inside wikis.

Overall: Quite disappointing.

Feb 13, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Dec 20, 2015
4/5
Overall

3 / 5
Ease of Use

3 / 5
Customer Support

5 / 5
Value for Money

Perfect for managing employees shedules

Jul 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: I like that you can see what is every employee doing everyday with it's time even how many hours they dedicate to each task

Cons: I do not like that the interface is like a 90's program it could be updated to make the look and feel more likable

Best open source

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Free, open source. Lots of plugins. Advance and at the same time easy to use. Very good discussion groups and good community for issues and new ideas. Pretty cheap developers for development and customizations.

Cons: Hosting is a little bit tricky and is not a piece of cake. The web interface is not very good and modern especially on phone and small screens.

Capterra loader

Redmine could have been a lot better

Aug 28, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ease of tracking issues by Redmine in an Agile based system has been made quite easy. It helps you maintain, store your code as well with help of Kallithia. Helps you maintain project related documents as Wiki pages as well.

Cons: The UI is a little outdated. In need of a serious make over in terms of look.

free and terrible

Sep 27, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

Pros: It's free and open source. In a transparent way we can control the project together with people from outside (eg our customers)

Cons: Ugly and hard in use interface. Sometimes I have to refresh the changes several times, to make sure they have been saved.

Overall: I use it every day for 4 months.

Functionality is OK but appearence is not it´s best.

Jan 18, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
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Pros: Functionality for this product is big because it can be many things like Wiki, Issue Tracking, Support System, etc.

Cons: The interface is terrible, seems like you´re using a "better" UI of Bugzilla and if you´re someone that likes a minimum of UI you won´t like it.

Capterra loader

Very simple, user unfriendly

Sep 06, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Simplicity of using was first thing I noticed about the software.

Cons: The design, user interface unfriendly, ugly looking.

Overall: I used it but it wasn't my choice. I worked in a team that used it to report bugs in an app. It worked but now I strain from the product.

Nice free tool

Apr 14, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: If you need a free bug tracking tool, I would recommend to use Redmine. It is quite easy to use and have all basic features you need for tracking defects.

Cons: Unfortunately some useful features are missing. For example, you cannot edit created defects or tasks, only write comments to them.

Great bug tracking & service request tool

Apr 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
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Likely

Comments: Have been using this tool last 5 year for bug tracking & to manage service request. great for system service management.

Very poor user interfaces

Oct 23, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It has many features that are essential to project management like grant charts, assigning tasks and hosted locally. Users can assign for tasks and deadlines.

Cons: User interfaces of this applications is very poor and it's very hard to figure out process and features available within the application. There's no notification system also.

Overall: My overall experience with Red mine is bad and do not recommend this over other project management software.

Redmine is what you make of it

Sep 27, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: easy simple to use pm software for quick views and small projects

Cons: the more complex the project the more redmine shows it's limits, For small projects works great

Pretty good web-based project management software

Jun 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Redmine is a good choice for startups and budget-conscious teams. The feature set is passable and the price is right. Being based on Ruby on Rails means it is adaptable to many databases.

Cons: The software design is showing its age. The UI doesn't really compare to modern web apps. It is also lacking in terms of analytics.

Dec 30, 2016
3/5
Overall