Who Uses This Software?

Enterprise customer care leaders that receive over 1,000,000 customer contacts per year.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Support
    24/7 (Live Rep)

Vendor Details

  • Interactions
  • www.interactions.net

About Voice Interactions

For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience.


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Voice Interactions Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

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