# Page 2 | Docusign CLM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Docusign CLM the right Contract Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119589/DocusignCLM/reviews --- Docusign CLM 4.5 (126) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Docusign CLM ## Showing most helpful reviews Showing 26-50 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Operations Manager Financial Services Used the software for: 1-2 years ### "Can't complain, get it! " December 3, 2025 5.0 It has been a great experience in which we even opted into a higher paying plan. This has saved our company so many headaches. Pros I can't rave about Docusign enough. Its so easy to use, download, store. The emails never go to spam and its worth the price. Which isn't high. Cons the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would like to combine the documents, but it does not actually combine them if you say yes. Review Source Greg P. VP Information Technology and Services Used the software for: 2+ years ### "Need to execute an agreement? DocuSign it!" December 5, 2025 5.0 Exceptional. Definitely do not want to go back to the days before DocuSign having to send paper copies, waiting for signatures with people out of office, and being tethered to a fax machine or expensive FedEx account. Pros Incredibly easy to use, takes seconds to upload, tag, and send a document for signature, great for professional use (contracts, employment agreements, licensing, NDAs and so much more) as well as personal use (vacation rental agreements, purchase and sales, etc.) Cons Honestly there is nothing I dislike about DocuSign. The product exceeds my expectations every time with its ease of use, purpose-built intuitiveness, availability and uptime, support, and more. Review Source GH Greta H. HRIS Analyst Higher Education Used the software for: 2+ years ### "A Time Saving Gift!" November 17, 2025 5.0 Docusign has saved us so much time as we've shifted away from paper. It's been easy to locate documents, which has greatly improved employee experience as well. Pros I love the ease of sending a document via docusign. This has saved us countless hours trying to get physical signatures from employees. It's so easy to track where the signature status is and pull old documents as needed. Cons This may be lack of user understanding, but it is unfotunate that I do not receive notifications when a document has been signed. Review Source RR Riley R. Legal Project Analyst Legal Services Used the software for: 6-12 months ### "docusign review" December 30, 2025 5.0 Overall, Docusign makes digital paperwork much more efficient and helps keep things moving without unnecessary delays for clients. Pros I like that I can sign or send documents from anywhere, especially when working remotely or dealing with tight deadlines. Everything is organized in one place, so it’s easy to track what’s been sent, signed, or still pending. Cons The only downside is that some features are limited unless your company has a higher-tier plan, and occasionally setting up more complex documents can take a little extra time. Review Source GD Gregory D. HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great product, but with flaws" October 23, 2025 4.0 For the most part, it's a very easy platform and very intuitive, but template creation and sending mass documents are a real pain point, complicated and far too restrictive. Pros Very intuitive and easy to pick up with little direction. I can send documents with ease and the search function is very helpful. Cons Ability to send to multiple users is far too restrictive. I'm nor sure why DocuSign restricts this so much for authorized users. I can't even create templates with my current level of access, which I find ridiculous. I also don't appreciate documents being automatically deleted after 6 months. Why???? Review Source TL Tyler L. District Manager Construction Used the software for: 1-2 years ### "Contract Better" December 11, 2025 5.0 This has made a world of difference for us, working with clients has never been easier and they are all happy to have quick access to their documents as well. Pros made it easy to create and distribute contracts out to reps and clients, also keeping track of and storing signed contracts with ease. Cons The initial learning curve for Docusign was a little tough, but nothing we couldn’t overcome to integrate it seamlessly. Review Source BM Bridget M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Docusign made getting the signatures I need simple" November 10, 2025 5.0 Overall I have had a great user experience with docusign and it is my go to for sending documents that I would like signed especially when multiple parties need to sign it. Pros Love how easy makes it to send and recieve files that you want signed and that you not only get your signature but it tracks the signature, and has all the footprints necessary for later authentication clarification purposes. Cons One thing that can be a con of docusign is it so easy often times ive had clients sign everything within a few minutes because they did not actually read though everything but that is more of a user error then a programming issue. Review Source HC Hannah C. Associate therapist Hospital & Health Care Used the software for: 6-12 months ### "Very satisfied with the document storage and email alerts!" January 30, 2026 5.0 I have been really happy with the product. Although this product is provided through my current job, I can see myself purchasing it when I move on someday. Pros I love how it stores all of my documents and sends me reminder emails and alerts! I have only used it for about a year but I am very satisfied so far with the service. Cons I do not have anything that I dislike about it at this time. I use it almost weekly in my current role. Review Source NP Nilesh P. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Really useful for managing contracts" October 21, 2025 5.0 Using has been a big step up for our contract process. We’re more organised, approvals move faster and fewer things slip through. It’s not perfect and you’ll need time for setup and training, but for us it’s been worth it. Pros It made contract management way simpler. I loved having a single place to draft, approve and store contracts. The workflow automation cut down a lot of manual work and error-risk. Integrations helped too. Cons Setting it up took longer than I hoped and the price felt steep for our size. The search and filter tools sometimes fell short when I needed to find specific contracts fast. Review Source QD Quinten D. Account Executive Information Technology and Services Used the software for: 2+ years ### "Essential to make deals close fast" January 26, 2026 5.0 Pros I have it connected with Ironclad and Salesforce, and it makes signing contract way easier for my clients. Seamless and easy process. Cons No major complaints at all, it does what it needs to do. Maybe more AI stuff would be nice to be integrated? Review Source AV Amélie V. Ingénieur AQ op Hospital & Health Care Used the software for: 1-2 years ### "Une solution efficace pour la signature à distance" March 23, 2026 5.0 Pros J’apprécie surtout pour sa simplicité d’utilisation et sa praticité à distance. Le fait de pouvoir signer des documents facilement, sans être sur site, est un vrai gain de temps au quotidien. Cons Certaines fonctionnalités peuvent sembler complexes ou peu utiles lorsque l’on utilise principalement l’outil pour de la signature à distance, ce qui donne l’impression d’une solution parfois surdimensionnée. Review Source JM Jae M. Office Manager Financial Services Used the software for: Less than 6 months ### "Best for Contract Management " December 3, 2025 5.0 Pros I like that there are a lot of templates I can choose from. I can send the contract to my client through Docusign so they can sign it right away. It's quick and easy. Cons I like everything about DocuSign. It is the easiest and quickest for contract management and signature. You don't have to worry about searching for a way to sign. Review Source RW Rhiannon W. Childminder Child Day Care Services Used the software for: 6-12 months ### "Convenient way for getting documents signed quicker." April 27, 2025 5.0 The convenience of this software app is brilliant. I did find it a little confusing at first, but they be down to myself not being hugely tech savvy. I got to grips with it eventually. Pros Being able to sign a document digitally and not having to either send/receive by post or go into the office to sign it. Cons I have not personally experienced anything negative with the software so far. Its done all ive needed it to do. Review Source VL Victoria L. Management Child Day Care Services Used the software for: 1-2 years ### "Docusign is the way to go" April 27, 2025 5.0 It was the best by far i dont regret it at all Pros I liked everything about it makes signing documents so much easier Cons Nothing i loved it all worked really great for me Review Source TT Tomi T. HR and Payroll Administrator Media Production Used the software for: 6-12 months ### "Streamlines document signing" May 14, 2025 5.0 Pros DocuSign is convenient for handling documents without printing or scanning, which saves time and effort. Cons What I like the least about DocuSign is that the interface can feel a bit clunky at times, especially for new users. Review Source TA Tameka A. Office Manager Medical Practice Used the software for: Less than 6 months ### "Contacts are away of life and this tool can only make life eaisier!" February 19, 2025 5.0 Our overall experience has been great! The initial purpose was for contracts and comparison tools but we are finding amazing applications for this tool! Pros The organization and ability to compare previous contracts. Cons There are so many tools available it has been hard to convert to a better technical approach to analytical tools. Review Source MH Mathew H. CIO Accounting Used the software for: Less than 6 months ### "Decent product but expense with limitations " February 3, 2025 4.0 Overall it is a good product but price and lack of integrations make it difficult. Pros The familiarity of the program by clients is very helpful. Cons Not enough 3rd party intergrations and pronouns high compared to similar products. Alternatives considered [Ignition](https://www.capterra.com/p/140861/Practice-Ignition/) Reason for choosing Docusign CLM Brand recognition and familiarity of the platform by clients. Switched from [Ignition](https://www.capterra.com/p/140861/Practice-Ignition/) More familiar platform for clients and docusign brand. Review Source JA Julian A. IT Specialist Medical Practice Used the software for: I used a free trial ### "Best e-Doc Signer" April 3, 2025 5.0 Docusign made it real easy for me to sign multiple papers online that I needed to and in a super timely manner. Pros Docusign is so easy to use and it makes it real easy to jump and keep track of where you are at on the page itself. Cons I don't think I have anything negative to say about Docusign. Review Source EB Erinn B. Client Service Specialist II Accounting Used the software for: 1-2 years ### "Docusign is a GREAT tool to utilize!!" October 4, 2024 5.0 My overall experience with is that it is a great source to get documents sent and signed electronically with a trail to see when they opened it and signed. It also let's you correct the document if you need to change or add anything to the envelopes sent. Pros What I like most about is that it is very easy to send documents securely to signed. You can send it with authentication and also you are able to view when the intended person opens the document and get verification when they sign. Cons There isn't really anything I really dislike about Docusign other than maybe it is a little on the pricey side. Review Source MAA Manuel Angel A. CEO Facilities Services Used the software for: 2+ years ### "Buen producto" December 23, 2024 4.0 Pros Facilidad de firmar documentos, he usado docusing para documentos corporativos tanto emitidos por mi empresa, como de otras empresas. lo que puedo resumir es facilidad de firma Cons Mayor informacion de notariedad de documentos Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) por la variedad de funciones que no incluye odoo Review Source MM Mercy M. Processor Education Management Used the software for: 1-2 years ### "Great E sign" March 28, 2025 4.0 overall easy to use and simple , effective in e signing Pros very easy to use , simple and effective design Cons not any issues currently that have arised Review Source CK Courtney K. Registered Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Streamlines signing of documents" January 15, 2025 5.0 allowed me to complete the signing of numerous pages and fine print of documents in an efficient, timely manner. Pros Streamlined signatures of professional documents; saved me from reading through all the fine print and being able to find the initial and full name signature sections Cons No complaints about Docusign overall; it is very easy to sign in and see my history of signed documents, too. Review Source ND Nicolas D. RI Consumer Services Used the software for: 6-12 months ### "produit indispensable de nos jour " November 18, 2024 4.0 pour la signature de contrat , et l'achat de matériel Pros la signature de documents sécurisé éviter l'impression , la rapidité Cons pouvoir consulter les documents avant sms ou au mois avoir un résumé Review Source VR Verified Reviewer Coach sportif Sports Used the software for: Less than 6 months ### "super application " January 5, 2025 5.0 Pros la facilité d'utilisation, simple a prendre a main et les options mis a disposition Cons Aucun, c'est très facile a utilisé pour tout le monde Review Source MN Michelle N. Business Intelligence Director Medical Practice Used the software for: Less than 6 months ### "Docusign Review" January 6, 2025 4.0 My overall experience is positive. I would highly recommend docusign since it's widely used by most professionals. Pros It's easy to use, secure and keep tracks of records. Cons It sends out the contract through docusign. I would much prefer that it can send with my email address so the signer can easily identify where or who the contract comes from. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.