--- title: "Drupal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Drupal Software - reviews, pricing plans, popular comparisons to other Web Content Management products and more." source_url: "https://www.capterra.com/p/119594/Drupal/" page_type: "product" language: "en" --- # Drupal Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Drupal ## What is Drupal? Open source content management system used by some of the largest websites such as The Economist and the White House. ## What is Drupal used for? [Content Management](https://www.capterra.com/content-management-software/)[Document Management](https://www.capterra.com/document-management-software/)[Web Content Management](https://www.capterra.com/web-content-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 453 user reviews Reviews sentiment Positive 83% Neutral 15% Negative 2% Pros & cons Cost-effective open source platform Highly adaptable CMS framework Steep learning requirements Recurring technical problems ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Content Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Drupal?[Manage this product listing](https://www.g2.com/products/drupal/claim_requests/new?auto=true) Rating Breakdown 4.2 +− Features4.2 Value for Money4.4 Ease of Use3.5 Customer Service3.9 Rating Breakdown 4.2 Features4.2 Value for Money4.4 Ease of Use3.5 Customer Service3.9 ## Drupal Reviewers Verdict Updated September 2026 AI summary - Drupal is a strong fit for organizations needing a flexible, customizable content management system supported by a vibrant community. - Its main advantage is adaptability, with reviewers highlighting its open-source foundation, modular design, and extensive community resources. - Teams can manage and deliver complex digital content efficiently across varied devices and audiences. - Reviewers note pain points like a steep learning curve, navigation challenges, technical issues, and costs tied to hiring skilled developers. - Drupal works best for teams ready to invest in setup and expertise, but may not suit those seeking a simple or highly intuitive CMS. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Drupal 4.2 (453) VS. [4.4 (1,022)](https://www.capterra.com/p/123400/revver/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (452) Ease Of Use 4.3 (28,492) Value For Money 4.4 (336) Value For Money 4.2 (20,617) Customer Service 3.9 (312) Customer Service 4.4 (18,609) ## Drupal alternatives [4.7 (119)](https://www.capterra.com/p/205117/Dokmee-ECM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (154)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,616)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [4.6 (14,996)](https://www.capterra.com/p/131687/WordPress/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131687/WordPress/) [View all alternatives](https://www.capterra.com/p/119594/Drupal/alternatives/) ## FAQs about Drupal Overview ### What problems does Drupal solve? Drupal solves complex website and content operations problems by structuring large content libraries, controlling user permissions, and supporting approval workflows, multilingual publishing, and reusable content across pages. Marketing teams, editors, internal communications teams, and developers benefit most when managing enterprise sites, intranets, portals, or high-growth digital platforms. Answer based on 208 reviews Overview ### Which roles and teams benefit most from Drupal? Drupal is most used by web developers, software engineers, and IT managers who build, customize, and maintain complex websites and content workflows. Marketing and communications teams use it to manage digital content and campaigns, while project managers, consultants, and business leaders oversee web initiatives, scalability, and long-term platform strategy. Answer based on 419 reviews Overview ### What company size and industries is Drupal built for? Drupal is built for developers, designers, strategists, editors, and other digital teams, mainly in small businesses at 66% and Computer Software at 16%. It also serves midsize companies at 18% and enterprises at 16%, especially in IT services at 13% and Marketing and Advertising at 8%, primarily for content management. Answer based on 453 reviews Features and Usability ### What are the key features of Drupal? Drupal includes core website management and content management features for building and publishing pages, articles, and other custom content types. Differentiators include role-based access control, modules and themes for customization, multilingual support, and API-driven development. Common capabilities also cover document management, collaboration tools, and full text search. Answer based on 153 reviews Integrations ### Which third-party tools and platforms does Drupal integrate with? Drupal integrates with Mailchimp, Google Analytics 360, CiviCRM, Salesforce Service Cloud, LiveAgent, Electrik.AI, and Sarbacane. Official catalog listings also include Google Maps, Instagram, Meta for Business, Smartling, and Twitter/X, covering analytics, CRM, customer support, mapping, translation, social media, and email marketing. Answer based on 50 reviews Getting Started and Support ### How easy is it to onboard and train a team on Drupal? Drupal takes more time to onboard than simpler CMS tools, especially for nontechnical users, content editors, and first-time admins. Documentation is the official training option, and reviewers also mention relying on tutorials, videos, forums, and peer help. Developers and experienced web teams usually ramp up faster after the initial learning curve. Answer based on 94 reviews Getting Started and Support ### What customer support options does Drupal offer, and how do users rate the experience? Drupal offers email/help desk, chat, a knowledge base, and FAQ/forum support. Users often rely on the active community forums and documentation, with many finding answers within a business day. Still, some report a steep learning curve, uneven documentation, and less helpful support for non-developers or older versions. Answer based on 86 reviews Security ### How does Drupal handle data security and access control? Drupal uses strong out-of-the-box security, regular security releases and patch notifications, and advanced roles, permissions, admin levels, and authentication controls to manage access. Reviewers also note secure core and support for approval workflows. However, security depends on staying current with updates, and some third-party modules can become liabilities if unmaintained. Answer based on 103 reviews Website management ### How good is Drupal for managing websites? Drupal works well for managing complex, content-heavy websites with flexible content models, modules, and strong security options. Enterprise teams, universities, agencies, and government organizations often value that control, while smaller businesses and nontechnical editors may find setup, customization, hosting, and ongoing updates harder than simpler website builders. Answer based on 153 reviews ## Who uses Drupal? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Cost-effective open source platform 100% positive reviews out of 44 Most reviewers indicate open source provides budget-friendly access, extensive features, and continuous community-driven improvements. Steep learning requirements 52% negative reviews out of 56 Some reviewers describe training and learning curve as challenging, especially for beginners or those without technical backgrounds. Highly adaptable CMS framework 95% positive reviews out of 37 Most reviewers find flexibility enables diverse customization, scalability, and suitability for a wide range of applications. Recurring technical problems 63% negative reviews out of 35 Most users report bugs, caching glitches, server instability, and administrative errors disrupt workflow and require frequent troubleshooting. Extensive community module ecosystem 96% positive reviews out of 27 Most reviewers describe community modules as offering broad functionality, reliable support, and frequent security updates. ## Features AI summary Based on 7,227 Web Content Management reviews Capterra reviewers highlight these as the features buyers value most when comparing Content Management software: - **Secure Data Storage** (**59%** of reviewers rated this feature as critical) - **Website Management** (**57%**) - **Content Publishing Options** (**42%**) Drupal supports **Website Management** and **Content Publishing Options**, giving teams the tools to maintain site structure and control how content is created and released. However, it does not offer **Secure Data Storage**. Instead, it provides other highly rated capabilities, including **Document Management** (**42%**) and **Text Editing** (**43%**), which help businesses organize content assets and refine written material more efficiently, allowing teams to keep websites current and manage content workflows with greater consistency. Website Management 4.3 (67) 50.75% of 67 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Content Publishing Options 4.2 (58) 48.28% of 58 reviewers that rated this feature as important or highly important Facilitates online authoring and publishing of the content Document Management 3.8 (34) 38.24% of 34 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Text Editing 4.3 (56) 50.00% of 56 reviewers that rated this feature as important or highly important Edit text as needed Electronic Forms 3.8 (39) 35.90% of 39 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online Video Support 3.7 (30) 30.00% of 30 reviewers that rated this feature as important or highly important Supports various video file formats Drupal 10 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audio File Management: Supports audio files - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Text Editing: Edit text as needed - Video Support: Supports various video file formats - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (449) 4.2 Based on 449 reviews ## Pricing Value for money 4.4 (336) ### Starting price Free trial not available Value for money 4.4 (336) 4.4 Based on 336 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Smartling](https://www.capterra.com/p/151866/Smartling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (312) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (312) 3.9 Based on 312 reviews ## User reviews Overall rating 4.2 Based on 453 reviews Filter by rating 5(204) 4(171) 3(67) 2(5) 1(6) Mentioned topic Sorted by most recent Gina A. Business Systems Analyst Utilities ### "Drupal Can Support Most Typical Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 December 2, 2025 There were no issues with ongoing use, just may have slowed us down from implementing custom/unique functionality without having a dedicated web developer on staff Pros It is lower cost than other solutions, is not complicated to learn, and meets most needs for a typical site Cons Some more nuanced logic/requirements for functionality are a little harder to implement, and the security team had some concerns about not even patching being released Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Marko S. Administrator Information Technology and Services ### "A Legend! Flexible, scalable ans secure. 10/10 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 15, 2025 We have managed to build several projects, both for established and new to the market clients. Every aspect desired was implemented using Drupal architecture and we covered successfully everything in good time. The major positives are: scalability - amazing as the extension posibility is great! Proper integrations, various databases and interface wise options are a bliss! Pros Top notch CMS, powerful if it is properly implemented and adjusted to fot the purpose. The fact that it is truly open source makes it legendary. Excellent flexibility and endless configurations are all offered. Highly recommend! Cons The PHP configuration might requiere some skills or in some cases, specific skills. This is not an issue as the adaptability of the databases is part of it. Alternatives considered [Magento 2 Mobile App Builder](https://www.capterra.com/p/248449/Magento-2-Mobile-App-Builder/) Reasons for choosing Drupal Price wise and knowledge base are a bot more advanced for Drupal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mischa Z. Online Marketeer Renewables & Environment ### " Powerful but complex" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 3, 2025 Drupal offers powerful content management capabilities with excellent flexibility, but comes with a steep learning curve. The module ecosystem provides solutions for most requirements, though implementation often requires technical expertise. Performance is good when properly configured, but maintenance and updates can be challenging. Pros Extensive customization possibilities if you know what you're doing. Cons Hard to learn, but there is a lot of information online. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We needed a new website and wanted more functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Curt S. Owner Marketing and Advertising ### "Drupal Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 18, 2025 I didn't have a bad experience with Drupal but it became more work than I had time for. Pros Drupal was my first attempt at CRM website development. It was a good introduction Cons The more I tried working with Drupal the more weaknesses appeared from their 3rd party vendors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sofia B. Senior Tester Computer Software ### "Flexible CMS for professional sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 6, 2025 My experience overall has been great, with fast to moderate development time and some extra time dedicated to hardening. Pros Drupal is a flexible CMS that I can use for robust projects. It allows great customization and has a wide offering in terms of add-ons backed by the open source community or some companies. Cons It requires technical php skills to make custom adjustments. It also require you to study a lot about how to enforce greater security. Many plugins are abandoned so you need to be careful when using features that are not native. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Joomla](https://www.capterra.com/p/161648/Joomla/) Both sharepoint and Joomla are less suitable for the work. Sharepoint is overly complex and Joomla is too simple. Drupal is a good compromise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Alex V. Performance Marketing Specialist Human Resources ### "Diseño anticuado pero funcionalidades potentes" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 4, 2024 Tiene muchas funcionalidades y son poderosas, pero no es UX friendly y el diseño es anticuado. Pros Que ofrece seguridad ante ataques cibernéticos. Cons El diseño de la plataforma es anticuado. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Porque Drupal ofrecer más seguridad contra cyberataques Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andy C. Digital Marketing Executive Primary/Secondary Education ### "Look elsewhere" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 August 9, 2024 Not particularly impressed and was glad to eventually move away. Pros A stable product that doesn't seem to go wrong too often. Cons Complicated setup and poor features and flexibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alexander G. Procurement Manager Hospital & Health Care ### "Amazing Document Management Features " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2024 Pros Drupal is effortless to use and offers amazing content ad document management features It is also important to note that Drupal is very secure. Cons All is smooth with Drupal. No malfunctioning. Switched from [Butter CMS](https://www.capterra.com/p/150481/Butter-CMS/) [Silverstripe CMS](https://www.capterra.com/p/210803/Silverstripe-CMS/) [Joomla](https://www.capterra.com/p/161648/Joomla/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jason M. Chef de projet Information Technology and Services ### "CMS facile d'utilisation pour les webmaster" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 20, 2023 Pros C'est le fait de pouvoir customiser des modules spécifiques pour les besoins clients. Cons Le graphisme au niveau des templates gratuits pas top top je trouve. Switched from [TYPO3](https://www.capterra.com/p/198092/TYPO3/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Samuele G. Web Developer Retail ### "Ottimo CMS per la creazione di siti, sia semplici che complessi" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 20, 2023 Pros Ho utilizzato Drupal per diversi anni per creare siti di vario genere: comunicazione, vetrina ed e-commerce. E' un CMS estremamente personalizzabile, e ti permette di fare qualsiasi cosa. Cons CMS non proprio intuitivo e semplice, ci vuole tempo per imparare ad utilizzarlo a 360°. Inoltre la maggior parte delle modifiche deve essere effettuata tramite codice, quindi se non si è esperti si rischia di fare danni o non riuscire ad ottenere il risultato voluto. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119594/Drupal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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