# Drupal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Drupal the right Content Management solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119594/Drupal/reviews --- Drupal 4.2 (453) [View alternatives](https://www.capterra.com/p/119594/Drupal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Drupal Ease of use 3.5 Customer Service 3.9 ## Pros and Cons in Reviews Cost-effective open-source platform 100% positive reviews out of 44 Most reviewers indicate open source provides affordability, extensive customization, and a thriving, innovative community. Steep learning requirement 52% negative reviews out of 56 Some reviewers describe training and learning curve as challenging, especially for beginners or those new to CMS platforms. Highly adaptable CMS framework 95% positive reviews out of 37 Most reviewers find flexibility allows broad customization, diverse use cases, and powerful configuration for complex needs. Frequent technical problems 63% negative reviews out of 35 Most users report bugs, caching glitches, and inconsistent performance, leading to workflow disruptions and extra troubleshooting. Extensive community-driven modules 96% positive reviews out of 27 Most reviewers describe community modules as enabling easy feature expansion, scalability, and robust support resources. ## Showing most helpful reviews Showing 1-25 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mischa Z. Online Marketeer Renewables & Environment Used the software for: 1-2 years ### " Powerful but complex" March 3, 2025 4.0 Drupal offers powerful content management capabilities with excellent flexibility, but comes with a steep learning curve. The module ecosystem provides solutions for most requirements, though implementation often requires technical expertise. Performance is good when properly configured, but maintenance and updates can be challenging. Pros Extensive customization possibilities if you know what you're doing. Cons Hard to learn, but there is a lot of information online. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We needed a new website and wanted more functionality. Review Source MS Marko S. Administrator Information Technology and Services Used the software for: 2+ years ### "A Legend! Flexible, scalable ans secure. 10/10 " October 15, 2025 5.0 We have managed to build several projects, both for established and new to the market clients. Every aspect desired was implemented using Drupal architecture and we covered successfully everything in good time. The major positives are: scalability - amazing as the extension posibility is great! Proper integrations, various databases and interface wise options are a bliss! Pros Top notch CMS, powerful if it is properly implemented and adjusted to fot the purpose. The fact that it is truly open source makes it legendary. Excellent flexibility and endless configurations are all offered. Highly recommend! Cons The PHP configuration might requiere some skills or in some cases, specific skills. This is not an issue as the adaptability of the databases is part of it. Alternatives considered [Magento 2 Mobile App Builder](https://www.capterra.com/p/248449/Magento-2-Mobile-App-Builder/) Reason for choosing Drupal Price wise and knowledge base are a bot more advanced for Drupal. Review Source CS Curt S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Drupal Review" February 18, 2025 3.0 I didn't have a bad experience with Drupal but it became more work than I had time for. Pros Drupal was my first attempt at CRM website development. It was a good introduction Cons The more I tried working with Drupal the more weaknesses appeared from their 3rd party vendors. Review Source Sofia B. Senior Tester Computer Software Used the software for: 2+ years ### "Flexible CMS for professional sites" January 6, 2025 4.0 My experience overall has been great, with fast to moderate development time and some extra time dedicated to hardening. Pros Drupal is a flexible CMS that I can use for robust projects. It allows great customization and has a wide offering in terms of add-ons backed by the open source community or some companies. Cons It requires technical php skills to make custom adjustments. It also require you to study a lot about how to enforce greater security. Many plugins are abandoned so you need to be careful when using features that are not native. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Both sharepoint and Joomla are less suitable for the work. Sharepoint is overly complex and Joomla is too simple. Drupal is a good compromise. Review Source Jason H. Web Developer Computer Software Used the software for: 2+ years ### "Drupal is a fantastic CMS" July 29, 2019 5.0 I like it a lot but because of their update cycle it should only be used on projects that have a lifespan of 5 years or less. Pros Views is the best thing about Drupal. Pre-Views, Drupal is a decent CMS, perhaps a bit more logical than WordPress, but with a lot less users it's hard to justify it. However with Views, you can make advanced applications with a pretty easy to learn interface. It's really, really close to a visual programming language, although there are still some things you'll need to break out the code for. I also really appreciate that most of the modules don't make too many assumptions. With WordPress, I constantly have to fight against styling and strangely formatted HTML inserted by plugins, and that's less common with Drupal modules. Cons It requires a fairly beefy hosting setup and a good caching setup to perform well. I also strongly, STRONGLY dislike that sites created five years ago now HAVE to be rebuilt, or they are not secure. That may be fine for enterprise, but it sucks for someone who makes lots of small sites for small businesses. Platforms should be supported for at least ten years IMO, the web has been stable for a while now and there's no good reason to force complete rebuilds. WordPress does this better and manages to continually keep sites upgradeable without a rebuild. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal Drupal is a good choice over WordPress for projects that require a searchable database, where Views is at its best. WordPress is a better choice for SEO-focused projects because of Rank Math and other great SEO tools that exist only in the WordPress ecosystem. I don't even understand how Joomla is still a thing. Almost all of its plugins appear outdated. I haven't used it in over a decade, but there's a reason for that. Review Source Imran H. Team Coordinator Information Technology and Services Used the software for: 6-12 months ### "Flexible and Secure CMS for Digital Content Management" March 16, 2023 4.0 My experience with Drupal has been positive. While there is a learning curve, the flexibility and security of the CMS make it a reliable choice for managing digital content. Additionally, the wide range of integrations and plugins available allow me to customize my website to meet my business needs. Pros Drupal is a flexible and customizable CMS that offers a range of features and functionalities for digital content management.It is widely used and has a large community of developers, making it easy to find support and resources.Drupal is known for its security, making it a reliable choice for businesses and organizations. Cons Drupal can have a steep learning curve, especially for those who are new to web development or CMS.Customizing and managing a Drupal website can require more technical expertise than other CMS options.Some plugins and integrations can be limited compared to other CMS options. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal I chose Drupal for its flexibility, scalability, and security. It offers a range of features and functionalities that meet my business needs, and its large community of developers provides support and resources. Additionally, Drupal's reputation for security gives me peace of mind when managing digital content. Review Source David O. General Manager Medical Devices Used the software for: 2+ years ### "Drupal Was a Decent Option Years Ago but I Would Not Consider it Today" December 29, 2020 2.0 Drupal has been an affordable content management system for us over the years but I wouldn't consider them now based on there being more user friendly options out there. Pros The Drupal content management system is free and the WYSIWYG ( What You See Is What You Get) editor is helpful for those of us who run a website without much HTML knowledge. Cons The product is difficult to use with limited coding knowledge. Additionally, there are few plug-ins and the add-ons that do exist are not super reliable as they are essentially created by volunteers. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal At the time, it sounded like Drupal would be the easiest to integrate with an online store Switched from [HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/) As a recent adopter of the HubSport CRM, we think HubSpot CMS is worth taking a chance of due to the promise of integration. The CMS package also seems affordable. Review Source Adam D. Web Developer Computer Software Used the software for: 2+ years ### "The Supreme CMS" February 12, 2021 5.0 It was a difficult process to start. I came from Wordpress which was stupid simple, but once I learned Drupal and realized the power it had I was completely sold. It's great for all sizes of projects and has a great community of people using it. Pros Drupal's content management struct and philosophy is so robust. It can handle any kind of content, not just blog posts. The ability to model data exactly how you want it and even query and create views is unparalleled. Cons The learning curve on Drupal is high. The documentation is cumbersome and so it's difficult to know where to begin without help from somebody who already knows. That said, once you "get" Drupal you'll never look back Reason for choosing Drupal While it might have been fun to do, it was just too much to take on when Drupal could do it out of the box. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Wordpress was insecure and needed a lot of hacky modules and custom code to work the way I needed it to. Review Source Reece S. Web Developer Computer Software Used the software for: 2+ years ### "The Best CMS" February 10, 2021 4.0 Excellent. Very nostalgic to think about my journey with this software. I have built countless websites over the years using Drupal, and my experience has been varied. Pros Drupal is, in my opinion, the best open source CMS available. I have seen it grow since version 4.0 and heavily used it right up until version 7. Drupal 6 was the golden era. There are countless extensions, most of which are completely free and built by a passionate community. If you need a fast, reliable CMS for free, this is the first place you should start. Cons Since the \[SENSITIVE CONTENT HIDDEN\] left, things haven't felt the same. It has sadly become more up-market and commercial. However the core software and extensions still remain, and it is still probably the best CMS on the market. Switched from [Joomla](https://www.capterra.com/p/161648/Joomla/) Drupal is better in almost every way. It feels more open and has a better community. Review Source Gina A. Business Systems Analyst Utilities Used the software for: 1-2 years ### "Drupal Can Support Most Typical Needs" December 2, 2025 4.0 There were no issues with ongoing use, just may have slowed us down from implementing custom/unique functionality without having a dedicated web developer on staff Pros It is lower cost than other solutions, is not complicated to learn, and meets most needs for a typical site Cons Some more nuanced logic/requirements for functionality are a little harder to implement, and the security team had some concerns about not even patching being released Review Source RD Robert D. E-Commerce Administrator E-Learning Used the software for: 2+ years ### "Drupal has many functions but user friendliness depends on the function" November 4, 2021 3.0 Overall, I would give Drupal a 6/10 rating because if it were not for the integration issues, that number would be higher. Pros Some features are easy to use and implement. Redirect links, landing pages and basic listings are easy to create. Cons Integration is slow when updating items or creating products from Salesforce to Drupal. Sometimes I have to spend hours for it to migrate, sync and update. This has always been problematic and is a time killer. Review Source Anna Rabeeca S. Senior Software Engineer Pharmaceuticals Used the software for: 2+ years ### "Drupal is a good software to build large and complex websites" January 14, 2022 4.0 I was looking for better platform to build large website which provides me better admin portal and this portal solved my all problems related to this. It is working smoothly and providing me faster websites which are secure. I can easily export its content into other system anytime. Pros It is designed for structured data so your data can be reusable and accessed by other pages. It is unproblematic to install and has simple interface. You can implement your websites in different languages. When it comes to security it provides great services. It is well suited for those websites who need admin portal more to use. Its websites are fast, scalable, and quite easy to understand. It is a secure platforms for large organizations. It is most suited for large and global enterprises. It enables your various level of controls. Its content can easily be exported in other systems. Cons In Drupal, the templates are limited. They could provide better way to install and upgrade it whenever needed. Its admin side is very hard to understand and get hands on it. If you are doing simple thing so it would be simple to use but for advanced capabilities it becomes more complex to use. For extra add- on you must need to buy it because not all are free. Review Source Patrick M. Director, Marketing Technology Marketing and Advertising Used the software for: 2+ years ### "The best open source CMS" June 10, 2019 5.0 Well over half of my agency's digital business id conducted through Drupal websites and applications. We have used it with great success on anything from small, basic websites to full-scale business-critical applications. Pros My favorite part of Drupal is that it is really built to be more of a platform than just a CMS. To see what I mean, look up e-commerce platforms on WordPress, Joomla, or basically any direct competitor. You will find many options available that do things slightly different than each other. In Drupal, there is really only one option, and a slew of submodules to build out the functionality you need. This results in a much more stable, secure, reliable and consistent platform. Second is the community. Everyone is on board with the idea of keeping it a platform and working together to make Drupal a great, modular CMS. Support, tutorials, documentation, and basic question/answers are readily available. Cons The upgrade paths between major versions is historically challenging. Drupal has promised to correct thing going from Drupal 8 to 9, but it is not yet available to confirm. As with any open source tool, you do have to be sure to keep up with any and all security updates to maximize security. Review Source VR Verified Reviewer CEO Design Used the software for: 1-2 years ### "drupaml" October 1, 2023 5.0 a very powerful tool that allows me to manage large customer websites Pros a very powerful tool for managing all aspects of complex web site architecture, with advanced tools for automating the work. Cons this tool is not easy to use the first time, you need a lot of practice to understand how to use it. Alternatives considered [Shopify Collabs](https://www.capterra.com/p/167862/Dovetale/) Reason for choosing Drupal for safety and referencing Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) for safety and referencing Review Source KC Kenny C. Customer service representative Consumer Services Used the software for: 1-2 years ### "Good system" June 24, 2023 5.0 It has given me very good results with the templates we have used and also with the development of web pages. Pros I love the way that it is customizable to templates and plugins, and also that it allows you to edit everything Cons I would like a little more adaptability in cell phone formats Review Source VR Verified Reviewer Senior Quality Assurance Manager Industrial Automation Used the software for: 2+ years ### "My favorite CMS" February 17, 2023 5.0 Pros Drupal has been my best friend for a long long time. It grew stable and steady over the years adding more features and becoming more robust, even for usage in clustered environments. The open source ecosystem of plugins allow you to develop anything. Cons Unfortunately you have to be careful when picking plugins and many may become abandoned or obsolete, so plan for continued monitoring and maintenance (which you have to plan anyway). Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Review Source Eric R. B. Chief Product Officer Internet Used the software for: 2+ years ### "Drupal's time has passed" June 17, 2021 3.0 I've configured Drupal for many customers and while it was good for our bottom line because they needed to ask us to do a lot of work for them, it meant building so much that it took much longer than if we'd just thrown someone on WordPress and used plugins. Drupal has a lot of power, but the tradeoff is usability and approachability. Pros Drupal has a lot of power if you have gotten past the learning curve and don't mind excessive configuration to get your website up. This is definitely an engineer's dream in that you have a lot of control over what you do and you can build your integrations to do some powerful stuff, like publishing to multiple sites. Cons Everything requires configuration and it is highly unfriendly to non-technical users. Additionally, the option to use WordPress is so much more attractive if your administrators are going to be non-engineers. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Silverstripe CMS](https://www.capterra.com/p/210803/Silverstripe-CMS/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal The customer asked for it. Review Source VR Verified Reviewer Program Analyst I Political Organization Used the software for: 2+ years ### "Drupal is great for basic content management " July 26, 2021 4.0 Drupal is great for basic content management - its a great platform and gets the job done. Pros I like that Drupal is a pretty easy platform to navigate yourself. It's nice to have both a "staging" and "editing" mode so that you can really see the content before its published. I also like that Drupal keeps it simple for the most part on options. Cons Drupal could definitely be improved by offering more options and customization. The platform can be limited for content that includes long or large files. Review Source Sean P. Digital Media Specialist Hospital & Health Care Used the software for: 2+ years ### "Drupal is a Beast!" November 16, 2018 4.0 Drupal gets us up to speed on projects quickly. Even though it can be a pain to learn, the effort is well worth it. It's flexibility is remarkable, and the API/de-coupled movement is well represented in Drupal 8. With this framework in place, it allows us to grow and build custom apps without having to upgrade for the foreseeable future. Pros Comprehensive CMS. Powerful, can handle a lot of requests quickly and efficiently. Great user management. Consistent upgrade life cycle with clear goals. Easily create and manage multiple content types. Crazy customization options for content types and users. Huge community with a lot of active support and plugins. Cons Minor features, like calendar functionality, found in other CMS's simply don't work. Drupal 7 and 8 both have this issue. Drupal's reliance on nodes can be difficult for a newcomer. Not the best solution for small sites. Review Source AR Anita R. Project Manager Internet Used the software for: 1-2 years ### "Drupal – a cozy platform for websites creating " March 5, 2019 5.0 Drupal is a great opportunity for non-technical users to publish content to website on their own. There is an uncountable number of themes, which you can use for your website. Drupal updates each month, so you can be sure that each day people work on improvements. I recommend using Drupal. It is a reliable and flexible platform. The level of security is pretty high. But the most important thing is that Drupal will help you to create a professional website without coding. Do not doubt. It worth using it. Pros When I started using Drupal, I understood why so many government agencies used it. It is really robust. I like that Drupal propose a lot of different modules like video, membership, commerce. Thanks to them you may add new features to your website. What is important – each module have submodules, which help to add only those blocks which you need. But the best is that you may combine different functions of different modules. Cons I wish Drupal admin panel was more modern. Everything is too sharp and “grey”. When started using it for the first time, it did not seem to be very intuitive, but I got used to it quickly. Also I dislike that there is no simple drag-and-drop builder. It still takes not little time to create a new layout. I worked with WordPress for several years and must admit it was a little bit easier to navigate. Maybe the reason was that WordPress has fewer features than Drupal, but still. Review Source Andrés E. B. Community Manager Telecommunications Used the software for: 2+ years ### "Are you looking for an efficient, safe and easy to use CMS?" August 25, 2018 5.0 The installation of this CMS in the company for which work has been very useful. In our case, we use it to move content oriented to the internal public and the results are remarkable. Both in the ease it offers to work day by day and in the scope of our audiences. In particular I think it is a means with excellent features that are worth trying. Pros What I liked the most about Drupal is its performance, its safety standards and versatility. These are features that offer a truly pleasurable user experience. Cons As administrator of websites, I consider that although its characteristics and usability are extraordinary, its installation may need knowledge oriented to the technical area. I refer to this point, because at present there are other CMS that can be used without having that kind of knowledge. Review Source Muhammad Adil M. Technical Analyst Information Technology and Services Used the software for: 2+ years ### "Drupal" July 7, 2021 4.0 If you want to make your site for corporates, enterprise, institutions or governments you can count on drupal. It gives you wonderful digital experience to implement. Pros Best security features as compare to other CMS in market. Huge community and support for developers. There are lots of free module available. With high scalability and support for multilingual features makes it one of the top contender. Cons A bit more complex as compared to others and you need bit of coding skills to master it. There are issues in speed if optimization is not properly done Review Source Jim K. Owner Entertainment Used the software for: 2+ years ### "Drupal is fast and reliable." November 14, 2021 5.0 Overall, I am very happy with Drupal. I have zero regrets with it. Pros The Drupal platform is solid. It responds to input quickly and it has never crashed on me. The interface is clean and organized. There are a lot of modules and themes available. And the community is helpful. When I had questions, I was able to get answers within a business day. Cons I would like to see major versions released more often. Alternatives considered [Joomla](https://www.capterra.com/p/161648/Joomla/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Drupal The open source community behind Drupal. Review Source OS Omar S. Technical Coordinator Used the software for: 2+ years ### "very capable, extensible web framework, sort of beastly under the hood" June 27, 2018 4.0 Pros Can format/present/lay-out a website in almost any imaginable way. Perms and auths allow for easily varied professional/enterprise workflow (versus something like Wordpress that seems intended for SoHo sites). Lots of good features for optimizing complex pages. Scales up well for high-volume. Large community, lots of support options. A whole ton of contrib code offers multiple ways to do most things you might want to do within the context of Drupal. Cons Very steep learning curve. relatively heavy system requirements. Abtruse jargon/mechanisms. Out of the box, it's not even vaguely ready to use. Newer releases have emphasized gee-whiz features and change-for-change's sake, making internal APIs increasingly complex without adding a lot of value. Drupal8 is a lot more top heavy than Drupal7, and abandoned much of the contrib code base for little practical gain. The common PHP name space combined with many contrib authors can make for code instability, though the community is better at that than it used to be. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Highly robust CMS" July 13, 2022 4.0 Pros I have been a Drupal fan for years. Drupal is an open source CMS that has been around for a long time. It is very popular in the web industry for its flexibility and robustness along with the community that supports the software. The software is very well-known for being highly customizable and it is constantly evolving. It allows you to create any kind of website you want, and you can even create one with unique functionality that is not available with other platforms. The community surrounding Drupal is also very strong. Cons Drupal is a very powerful and flexible platform. However, it can be difficult to get started in Drupal if you are not familiar with its many nuances. If you are not a web developer, then you might want to hire a developer or a Drupal agency. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.