# Drupal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Drupal the right Content Management solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119594/Drupal/reviews --- Drupal 4.2 (453) [View alternatives](https://www.capterra.com/p/119594/Drupal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Drupal Ease of use 3.5 Customer Service 3.9 ## Pros and Cons in Reviews Bill Laurel P ProgrammerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “Utilizing a content management system, Drupal easily keeps content up to date and displays it to any variety of devices; and as an open-source platform, Drupal enjoys immense support through an enthusiastic community of users.“ May 21, 2023 Gina A Business Systems AnalystUtilities, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Some more nuanced logic/requirements for functionality are a little harder to implement, and the security team had some concerns about not even patching being released“ December 2, 2025 MS Marko S AdministratorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The major positives are: scalability - amazing as the extension posibility is great!“ October 15, 2025 AC Andy C Digital Marketing ExecutivePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 6-12 months. “Complicated setup and poor features and flexibility.“ August 9, 2024 AG Alexander G Procurement ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Drupal is effortless to use and offers amazing content ad document management features“ June 3, 2024 SR Simone R Web developerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The thing I like less in Drupal is its user interface (admin panel) which is really messy and based on the (wrong, in my opinion) concept that a CMS should be able to visualize the content like the frontend does.“ February 20, 2023 YA Yudy A Frontend EngineerComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “I appreciate the depth and complexity of Drupal, as it empowers me to tackle complex projects and implement advanced features.“ June 23, 2023 DM Diego Luis M OwnerE-Learning, Self-employedUsed the software for: More than 2 years. “Can be a bit overwhelming at first with the amount of customization options and settings\*It has many blocks and modules, this will take you a bit of time to learn how to navigate between the different sections“ February 19, 2023 ## Showing most helpful reviews Showing 1-25 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mischa Z. Online Marketeer Renewables & Environment Used the software for: 1-2 years ### " Powerful but complex" March 3, 2025 4.0 Drupal offers powerful content management capabilities with excellent flexibility, but comes with a steep learning curve. The module ecosystem provides solutions for most requirements, though implementation often requires technical expertise. Performance is good when properly configured, but maintenance and updates can be challenging. Pros Extensive customization possibilities if you know what you're doing. Cons Hard to learn, but there is a lot of information online. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We needed a new website and wanted more functionality. Review Source MS Marko S. Administrator Information Technology and Services Used the software for: 2+ years ### "A Legend! Flexible, scalable ans secure. 10/10 " October 15, 2025 5.0 We have managed to build several projects, both for established and new to the market clients. Every aspect desired was implemented using Drupal architecture and we covered successfully everything in good time. The major positives are: scalability - amazing as the extension posibility is great! Proper integrations, various databases and interface wise options are a bliss! Pros Top notch CMS, powerful if it is properly implemented and adjusted to fot the purpose. The fact that it is truly open source makes it legendary. Excellent flexibility and endless configurations are all offered. Highly recommend! Cons The PHP configuration might requiere some skills or in some cases, specific skills. This is not an issue as the adaptability of the databases is part of it. Alternatives considered [Magento 2 Mobile App Builder](https://www.capterra.com/p/248449/Magento-2-Mobile-App-Builder/) Reason for choosing Drupal Price wise and knowledge base are a bot more advanced for Drupal. Review Source CS Curt S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Drupal Review" February 18, 2025 3.0 I didn't have a bad experience with Drupal but it became more work than I had time for. Pros Drupal was my first attempt at CRM website development. It was a good introduction Cons The more I tried working with Drupal the more weaknesses appeared from their 3rd party vendors. Review Source Sofia B. Senior Tester Computer Software Used the software for: 2+ years ### "Flexible CMS for professional sites" January 6, 2025 4.0 My experience overall has been great, with fast to moderate development time and some extra time dedicated to hardening. Pros Drupal is a flexible CMS that I can use for robust projects. It allows great customization and has a wide offering in terms of add-ons backed by the open source community or some companies. Cons It requires technical php skills to make custom adjustments. It also require you to study a lot about how to enforce greater security. Many plugins are abandoned so you need to be careful when using features that are not native. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Both sharepoint and Joomla are less suitable for the work. Sharepoint is overly complex and Joomla is too simple. Drupal is a good compromise. Review Source Jason H. Web Developer Computer Software Used the software for: 2+ years ### "Drupal is a fantastic CMS" July 29, 2019 5.0 I like it a lot but because of their update cycle it should only be used on projects that have a lifespan of 5 years or less. Pros Views is the best thing about Drupal. Pre-Views, Drupal is a decent CMS, perhaps a bit more logical than WordPress, but with a lot less users it's hard to justify it. However with Views, you can make advanced applications with a pretty easy to learn interface. It's really, really close to a visual programming language, although there are still some things you'll need to break out the code for. I also really appreciate that most of the modules don't make too many assumptions. With WordPress, I constantly have to fight against styling and strangely formatted HTML inserted by plugins, and that's less common with Drupal modules. Cons It requires a fairly beefy hosting setup and a good caching setup to perform well. I also strongly, STRONGLY dislike that sites created five years ago now HAVE to be rebuilt, or they are not secure. That may be fine for enterprise, but it sucks for someone who makes lots of small sites for small businesses. Platforms should be supported for at least ten years IMO, the web has been stable for a while now and there's no good reason to force complete rebuilds. WordPress does this better and manages to continually keep sites upgradeable without a rebuild. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal Drupal is a good choice over WordPress for projects that require a searchable database, where Views is at its best. WordPress is a better choice for SEO-focused projects because of Rank Math and other great SEO tools that exist only in the WordPress ecosystem. I don't even understand how Joomla is still a thing. Almost all of its plugins appear outdated. I haven't used it in over a decade, but there's a reason for that. Review Source Imran H. Team Coordinator Information Technology and Services Used the software for: 6-12 months ### "Flexible and Secure CMS for Digital Content Management" March 16, 2023 4.0 My experience with Drupal has been positive. While there is a learning curve, the flexibility and security of the CMS make it a reliable choice for managing digital content. Additionally, the wide range of integrations and plugins available allow me to customize my website to meet my business needs. Pros Drupal is a flexible and customizable CMS that offers a range of features and functionalities for digital content management.It is widely used and has a large community of developers, making it easy to find support and resources.Drupal is known for its security, making it a reliable choice for businesses and organizations. Cons Drupal can have a steep learning curve, especially for those who are new to web development or CMS.Customizing and managing a Drupal website can require more technical expertise than other CMS options.Some plugins and integrations can be limited compared to other CMS options. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal I chose Drupal for its flexibility, scalability, and security. It offers a range of features and functionalities that meet my business needs, and its large community of developers provides support and resources. Additionally, Drupal's reputation for security gives me peace of mind when managing digital content. Review Source David O. General Manager Medical Devices Used the software for: 2+ years ### "Drupal Was a Decent Option Years Ago but I Would Not Consider it Today" December 29, 2020 2.0 Drupal has been an affordable content management system for us over the years but I wouldn't consider them now based on there being more user friendly options out there. Pros The Drupal content management system is free and the WYSIWYG ( What You See Is What You Get) editor is helpful for those of us who run a website without much HTML knowledge. Cons The product is difficult to use with limited coding knowledge. Additionally, there are few plug-ins and the add-ons that do exist are not super reliable as they are essentially created by volunteers. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing Drupal At the time, it sounded like Drupal would be the easiest to integrate with an online store Switched from [HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/) As a recent adopter of the HubSport CRM, we think HubSpot CMS is worth taking a chance of due to the promise of integration. The CMS package also seems affordable. Review Source Adam D. Web Developer Computer Software Used the software for: 2+ years ### "The Supreme CMS" February 12, 2021 5.0 It was a difficult process to start. I came from Wordpress which was stupid simple, but once I learned Drupal and realized the power it had I was completely sold. It's great for all sizes of projects and has a great community of people using it. Pros Drupal's content management struct and philosophy is so robust. It can handle any kind of content, not just blog posts. The ability to model data exactly how you want it and even query and create views is unparalleled. Cons The learning curve on Drupal is high. The documentation is cumbersome and so it's difficult to know where to begin without help from somebody who already knows. That said, once you "get" Drupal you'll never look back Reason for choosing Drupal While it might have been fun to do, it was just too much to take on when Drupal could do it out of the box. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Wordpress was insecure and needed a lot of hacky modules and custom code to work the way I needed it to. Review Source Reece S. Web Developer Computer Software Used the software for: 2+ years ### "The Best CMS" February 10, 2021 4.0 Excellent. Very nostalgic to think about my journey with this software. I have built countless websites over the years using Drupal, and my experience has been varied. Pros Drupal is, in my opinion, the best open source CMS available. I have seen it grow since version 4.0 and heavily used it right up until version 7. Drupal 6 was the golden era. There are countless extensions, most of which are completely free and built by a passionate community. If you need a fast, reliable CMS for free, this is the first place you should start. Cons Since the \[SENSITIVE CONTENT HIDDEN\] left, things haven't felt the same. It has sadly become more up-market and commercial. However the core software and extensions still remain, and it is still probably the best CMS on the market. Switched from [Joomla](https://www.capterra.com/p/161648/Joomla/) Drupal is better in almost every way. It feels more open and has a better community. Review Source Gina A. Business Systems Analyst Utilities Used the software for: 1-2 years ### "Drupal Can Support Most Typical Needs" December 2, 2025 4.0 There were no issues with ongoing use, just may have slowed us down from implementing custom/unique functionality without having a dedicated web developer on staff Pros It is lower cost than other solutions, is not complicated to learn, and meets most needs for a typical site Cons Some more nuanced logic/requirements for functionality are a little harder to implement, and the security team had some concerns about not even patching being released Review Source RD Robert D. E-Commerce Administrator E-Learning Used the software for: 2+ years ### "Drupal has many functions but user friendliness depends on the function" November 4, 2021 3.0 Overall, I would give Drupal a 6/10 rating because if it were not for the integration issues, that number would be higher. Pros Some features are easy to use and implement. Redirect links, landing pages and basic listings are easy to create. Cons Integration is slow when updating items or creating products from Salesforce to Drupal. Sometimes I have to spend hours for it to migrate, sync and update. This has always been problematic and is a time killer. Review Source Anna Rabeeca S. Senior Software Engineer Pharmaceuticals Used the software for: 2+ years ### "Drupal is a good software to build large and complex websites" January 14, 2022 4.0 I was looking for better platform to build large website which provides me better admin portal and this portal solved my all problems related to this. It is working smoothly and providing me faster websites which are secure. I can easily export its content into other system anytime. Pros It is designed for structured data so your data can be reusable and accessed by other pages. It is unproblematic to install and has simple interface. You can implement your websites in different languages. When it comes to security it provides great services. It is well suited for those websites who need admin portal more to use. Its websites are fast, scalable, and quite easy to understand. It is a secure platforms for large organizations. It is most suited for large and global enterprises. It enables your various level of controls. Its content can easily be exported in other systems. Cons In Drupal, the templates are limited. They could provide better way to install and upgrade it whenever needed. Its admin side is very hard to understand and get hands on it. If you are doing simple thing so it would be simple to use but for advanced capabilities it becomes more complex to use. For extra add- on you must need to buy it because not all are free. Review Source Patrick M. Director, Marketing Technology Marketing and Advertising Used the software for: 2+ years ### "The best open source CMS" June 10, 2019 5.0 Well over half of my agency's digital business id conducted through Drupal websites and applications. We have used it with great success on anything from small, basic websites to full-scale business-critical applications. Pros My favorite part of Drupal is that it is really built to be more of a platform than just a CMS. To see what I mean, look up e-commerce platforms on WordPress, Joomla, or basically any direct competitor. You will find many options available that do things slightly different than each other. In Drupal, there is really only one option, and a slew of submodules to build out the functionality you need. This results in a much more stable, secure, reliable and consistent platform. Second is the community. Everyone is on board with the idea of keeping it a platform and working together to make Drupal a great, modular CMS. Support, tutorials, documentation, and basic question/answers are readily available. Cons The upgrade paths between major versions is historically challenging. Drupal has promised to correct thing going from Drupal 8 to 9, but it is not yet available to confirm. As with any open source tool, you do have to be sure to keep up with any and all security updates to maximize security. Review Source VR Verified Reviewer CEO Design Used the software for: 1-2 years ### "drupaml" October 1, 2023 5.0 a very powerful tool that allows me to manage large customer websites Pros a very powerful tool for managing all aspects of complex web site architecture, with advanced tools for automating the work. Cons this tool is not easy to use the first time, you need a lot of practice to understand how to use it. Alternatives considered [Shopify Collabs](https://www.capterra.com/p/167862/Dovetale/) Reason for choosing Drupal for safety and referencing Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) for safety and referencing Review Source KC Kenny C. Customer service representative Consumer Services Used the software for: 1-2 years ### "Good system" June 24, 2023 5.0 It has given me very good results with the templates we have used and also with the development of web pages. Pros I love the way that it is customizable to templates and plugins, and also that it allows you to edit everything Cons I would like a little more adaptability in cell phone formats Review Source VR Verified Reviewer Senior Quality Assurance Manager Industrial Automation Used the software for: 2+ years ### "My favorite CMS" February 17, 2023 5.0 Pros Drupal has been my best friend for a long long time. It grew stable and steady over the years adding more features and becoming more robust, even for usage in clustered environments. The open source ecosystem of plugins allow you to develop anything. Cons Unfortunately you have to be careful when picking plugins and many may become abandoned or obsolete, so plan for continued monitoring and maintenance (which you have to plan anyway). Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/) Review Source VR Verified Reviewer CEO Financial Services Used the software for: 2+ years ### "Drupal is more for advanced users/developer " February 8, 2022 4.0 Initially great as I built the site out, I had to utilize more resources than I wanted or intended. If that was not an issue I may have stayed there but as a smaller company that became an overhead beyond the initial scope of just a time investment. Pros It was super fast (which I loved) it was very advanced lots of tools. Customization was fairly straightforward. I also felt like at the time is was very flexible giving the me the ability to integrate other content modes (images, video's etc.) with little effort. Cons The initial learning curve was hard. It's not operate out the box system like other CMS programs. As fast it was initially without constant tweaks as you add to site the load becomes a separate job itself. That fact there forced me to find a pay and developer. Not what I had in mind. Reason for choosing Drupal It was the first CMS product I ever found. I have previously be html only. Review Source Shannon Simone M. CEO Internet Used the software for: 2+ years ### "Drupal Rocks. for the serious user" February 2, 2019 5.0 We have created multimillion-dollar Enterprise level sites on a platform is Rock Solid reliable fast I'm downright amazing. You can build something as a simple blog can International multi-level site with Drupal. Pros Drupal fully open-source and will run on just about any server operating system. It has a massive worldwide community community that collaborates on security fixes, module creation. What this means is If You Can Dream It Drupal can do it Loggins & themes won't cost you a penny. This is in stark contrast 2 enterprise-level modules that are pay only when working on the WordPress platform. Some of the biggest Enterprises in the world use Drupal including Conde Nast, Sony and even the White House. Cons The one drawback to Drupal is the learning curve is extremely high is not for the faint of heart but for those that are willing to put in the time you can build anything stable fast and secure with Drupal. Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: 1-2 years ### "More Powerful than WordPress but Only if you have a Developer, not for DIY" April 26, 2019 4.0 In my previous job, I used Drupal daily for about two years and managed 10 websites in 4 languages. I had admin rights on some and helped build and configure custom blocks as well as launch new sites. However, most admin work was done by developers. Pros In many ways more powerful and customizable than Wordpress and of course drag and drop CMS systems. The ability to build page templates and quickly generate new pages and content is great, easier than in WordPress. Works well for professional business sites, especially with 100+ pages but not great for small sites. Cons \-Hard to do much without a developer -Less user friendly than WordPress -No tree view for your website (like Typ03 or File Explorer) -General User Interface not intuitive and many options hidden or difficult to find -Supports localization, but gets messy with multiple languages and hard to keep an overview -Even experienced marketers or Wordpress users can't install and set it up themselves like WP -Less support and plugins than Wordpress, though more than others like Typ03 Review Source NM Nathan M. Automotive Used the software for: 1-2 years ### "Powerful CMS with enormous flexibility but an uncertain future" March 24, 2016 4.0 I've been using Drupal since version 5, in 2007, and I rely on it for approximately half the sites I manage. It's enormously powerful, can be customized in any conceivable manner, and offers a vast array of modules and themes, most free. This power and flexibility comes at the price of a complex codebase, however, which can be slow to render and subject to database corruption. Drupal also suffers from a fixed release structure with dramatic architectural changes between releases, meaning that updating heavily customized Drupal sites to new major versions is not much less involved than adopting a new CMS framework altogether. Pros You can do anything with Drupal. Some things are even easy: setting up a basic blog is trivial, plenty of options are available for turnkey themes, and many third-party modules exist to rapidly turn Drupal into a solid framework for everything from e-commerce to social media aggregation to academic collaboration. When it works, it works well, and caching modules exist for every version to defray some of the CPU overhead generated by its large codebase. Cons Drupal's development community has opted for a fixed rather than a rolling release structure, which means admins performing major version updates incur a steep upgrade penalty in terms of changes to add-on options, basic code, and theme engines. From version 6 to the new version 8, Drupal has changed virtually everything, and as a result, many deployed users linger on increasingly insecure older versions, while many module developers and third-party integration teams have abandoned Drupal altogether as a result of the ongoing investment necessary to stay abreast of codebase changes. Finally, Drupal's own documentation is fragmentary and often self-contradictory, which can make educating oneself extremely time-consuming. Review Source MP Manju P. QA Information Technology and Services Used the software for: 1-2 years ### "Easy to manage website with Drupal" July 7, 2021 5.0 Very helpful tool for website management. After configuration, it is very easy to create and update websites. Pros Very easy to manage contents in website. It provides verity of templates, colours and themes. Also we can upload audio and video files to the site. Cons Steep learning curve. It is little difficult to configure. We have to take various training sessions to understand the setup and configuration. Review Source Luke A. Head of Client Services Marketing and Advertising Used the software for: 2+ years ### "Powerful open source alternative to WCMS monoliths " February 11, 2021 4.0 There is no task too big or complex for Drupal but hire an expert to guide you in crafting the right system for your business needs. Pros Drupal is incredibly flexible and extensible and beats most other WCMS’ hands down for its security credentials. If you’re in the business of building bespoke applications - be them marketing and sales orientated websites, heavy information Rich websites, high volume article-based websites or complex, personalised digital products - Drupal’s ceiling is hard to reach. Cons Because it’s so flexible, it requires more specialist expertise and better planning to setup. Also, the admin UI has - until recently - been quite poor. The Gin theme offers a lifeline but it is not yet under Drupal’s security advisory policy. Review Source BS Brian S. IT Manager Libraries Used the software for: 2+ years ### "Solid choice, a little dated" September 29, 2022 5.0 We've been pretty happy for the most part with Drupal powering out website. Though it can be finicky at times, it gets the job done for sure. Pros With it being open source, it is (out can be) highly configurable Cons Some features are a little clunky to administer Reason for choosing Drupal Vast ability to configure, plus open source with no licensing fees. Review Source VR Verified Reviewer Analista de Desarrollo Used the software for: Less than 6 months ### " this CMS is very flexible, and the inclusion of modules you can do different things in the portals" May 24, 2018 3.0 Pros 1.) It is a very complete CMS since it includes many features by default, so you do not need to install extensions or modules to create any type of web (blog, store, discussion forum, corporate, etc.) in very few Steps. 2.) While other CMS are very oriented to a type of web, for example Magento is a specialist in large online stores, or WordPress is optimized for blogs, Drupal offers the possibility of adapting to many formats in a simple way. 3.) Great capacity of user administration. From the control panel you can edit in a very efficient way the permissions of each user, create user groups and manage all the access points. 4.) Simple graphic editing. Within its multiple functions allows you to make simple graphic editions of the template or the landing without having to leave the editor. 5.) All the content is structured which allows us to re-use it in different landings. Cons 1.) Although its functionalities are multiple, its installation requires a little extra knowledge, especially when compared to its competitors WordPress or Joomla !. 2) It is a very modern CMS, so if you are from the old school, it may be difficult for you to adapt a bit to your structure. 3.) It is not prepared for the management of big data. In the event that our website has a lot of content or is a great blog, or an online store with hundreds of Drupal articles will leave us a little thrown, because it generates too many requests to database and does not manage the information in an effective way. 4.) It also does not support much traffic. If your website starts to have many visits be careful, since you can suffer constant drops from the server. Review Source VR Verified Reviewer Director of Digital Communications Higher Education Used the software for: 2+ years ### "Great CMS - highly customizable" July 29, 2019 5.0 Drupal is great! It's best-in-class when it comes to an open source web CMS. I'm a huge fan! Pros Super customizable, love the features available, love the development community overall, and I really enjoy the updates in Drupal 8. We recently updated from D7 to D8 and everything about D8 is better, from its mobile-first design to its back-end CMS functionality. Cons It's hard to use Drupal if you don't have developers on staff or if you don't have the budget to retain a development shop that specializes in Drupal. Some of their app integrations aren't super friendly either and require a LOT of development time (read: money) to make happen Review Source Similar Products Featured ## Related categories [Content Management](https://www.capterra.com/content-management-software/)[Document Management](https://www.capterra.com/document-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.