# Drupal Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Drupal Software - reviews, pricing plans, popular comparisons to other Content Management products and more.

Source: https://www.capterra.com/p/119594/Drupal/

---

# 

 Drupal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Drupal

## What is Drupal?

Open source content management system used by some of the largest websites such as The Economist and the White House.

## What is Drupal used for?

[Content Management](https://www.capterra.com/content-management-software/)[Document Management](https://www.capterra.com/document-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 453 user reviews

Reviews sentiment

Positive

83%

Neutral

15%

Negative

2%

Pros & cons

Cost-effective open-source platform

Highly adaptable CMS framework

Steep learning requirement

Frequent technical problems

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Content Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Drupal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.drupal.org&name=Drupal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Drupal

4.2 (453)

VS.

[4.4 (1,016)](https://www.capterra.com/p/123400/revver/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (452)

Ease Of Use

4.3 (28,431)

Value For Money

4.4 (336)

Value For Money

4.2 (20,561)

Customer Service

3.9 (312)

Customer Service

4.4 (18,557)

## Drupal alternatives

[4.3 (150)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,555)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,987)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[4.4 (5,452)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/119594/Drupal/alternatives/)

## FAQs about Drupal

Overview

### What problems does Drupal solve?

Drupal solves complex website and content management problems by organizing large content libraries, controlling user permissions, supporting approval workflows, and scaling across high-traffic, multi-team environments. Marketing teams, editors, IT departments, developers, and enterprise organizations benefit most when they need secure, customizable sites, reusable structured content, and integrations without building every feature from scratch.

Answer based on 208 reviews

Overview

### Which roles and teams benefit most from Drupal?

Drupal is most used by web developers, software engineers, and IT managers who build, customize, and maintain complex websites and content platforms. Marketing and communications teams use it to publish campaigns and manage digital content, while project managers, consultants, and business leaders rely on it to support scalable web initiatives and organizational visibility.

Answer based on 419 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Drupal built for?

Drupal is built for developers, designers, editors, and strategists, with strongest adoption among small businesses at 66% and Computer Software at 16%. It also serves midsize businesses at 18% and enterprises at 16%, especially in Information Technology and Services at 13% and Marketing and Advertising at 8%, primarily for content management.

Answer based on 453 reviews

Features and Usability

### What are the key features of Drupal?

Drupal includes core content management and website management features for building and publishing multi-page sites. Reviewers most often highlight website creation, role-based access control, custom content types, modules and themes as differentiators, along with multilingual support and API-based integrations for extending site functionality.

Answer based on 153 reviews

Integrations

### Which third-party tools and platforms does Drupal integrate with?

Drupal integrates with Mailchimp, Google Analytics 360, Salesforce Service Cloud, CiviCRM, LiveAgent, Sarbacane, Google Maps, and Instagram. These connections cover email marketing, analytics, CRM, live chat, forms, and social media, giving Drupal users exactly 8 third-party platforms mentioned in reviewer feedback and the official catalog.

Answer based on 50 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Drupal?

Drupal takes more time to onboard than many CMS tools, especially for beginners and nontechnical content editors. Documentation is the official training option, and reviewers also mention relying on tutorials, videos, and community forums. Developers and experienced admins usually adapt faster, while setup, configuration, and publishing workflows often require added guidance.

Answer based on 94 reviews

Getting Started and Support

### What customer support options does Drupal offer, and how do users rate the experience?

Drupal provides email/help desk, chat, a knowledge base, and FAQ/forum support. Users often describe the forums, documentation, and wider community as helpful and fast for finding answers, sometimes within a business day. Still, some report uneven direct support, dated documentation, and a steep learning curve for less technical users.

Answer based on 86 reviews

Security

### How does Drupal handle data security and access control?

Drupal uses strong out-of-the-box security, regular security releases and patch notifications, and advanced user roles, permissions, access levels, and approval workflows to control who can view, edit, review, and publish content. Reviewers note security depends on staying current with updates, and some third-party modules or major-version upgrades can introduce risk or maintenance headaches.

Answer based on 103 reviews

Website management

### How good is Drupal for managing websites?

Drupal works well for managing complex, content-heavy websites with flexible page structures, SEO-friendly tools, and broad customization options. Enterprise teams, universities, and government organizations often value its scalability and security, while smaller teams may find setup, updates, hosting needs, and ongoing customization more technical than simpler CMS platforms.

Answer based on 153 reviews

## Who uses Drupal?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 110 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 110 reviews

IT & Software Development

30%

IT & Software Development

30%

Marketing

30%

Creative & Design

11%

Human Resources

8%

Others

22%

Top industries

Based on 110 reviews

Information Technology and Services

36%

Computer Software

26%

Design

14%

Marketing and Advertising

12%

Other

12%

## Pros and Cons

Cost-effective open-source platform

100% positive reviews out of 44

Most reviewers indicate open source provides affordability, extensive customization, and a thriving, innovative community.

Steep learning requirement

52% negative reviews out of 56

Some reviewers describe training and learning curve as challenging, especially for beginners or those new to CMS platforms.

Highly adaptable CMS framework

95% positive reviews out of 37

Most reviewers find flexibility allows broad customization, diverse use cases, and powerful configuration for complex needs.

Frequent technical problems

63% negative reviews out of 35

Most users report bugs, caching glitches, and inconsistent performance, leading to workflow disruptions and extra troubleshooting.

Extensive community-driven modules

96% positive reviews out of 27

Most reviewers describe community modules as enabling easy feature expansion, scalability, and robust support resources.

## Features

AI summary

Based on 7,169 Content Management reviews

Capterra reviewers highlight these as the top features buyers look for in content management software:

-   **Secure Data Storage** (**59%** of reviewers rated this feature as critical)
-   **Website Management** (**57%**)
-   **Content Publishing Options** (**42%**)

Drupal supports **Website Management** and **Content Publishing Options**, giving teams the tools to maintain sites and control how content is created and published. However, it does not offer **Secure Data Storage**. Instead, it provides **Document Management** (**42%**) and **Text Editing** (**43%**), which help teams organize content files and update written materials more efficiently, helping businesses keep website content accurate and easier to manage.

Website Management

4.3 (67)

50.75% of 67 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Content Publishing Options

4.2 (58)

48.28% of 58 reviewers that rated this feature as important or highly important

Facilitates online authoring and publishing of the content

Document Management

3.8 (34)

38.24% of 34 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Text Editing

4.3 (56)

50.00% of 56 reviewers that rated this feature as important or highly important

Edit text as needed

Electronic Forms

3.8 (39)

35.90% of 39 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

Video Support

3.7 (30)

30.00% of 30 reviewers that rated this feature as important or highly important

Supports various video file formats

Drupal 10 features

Application programming interface that allows for integration with other systems/databases

Supports audio files

Provides a channel for team members to share AI models, media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Edit text as needed

Supports various video file formats

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.2 (449)

4.2

Based on 449 reviews

## Pricing

Value for money

4.4 (336)

### Starting price

Free trial not available

Value for money

4.4 (336)

4.4

Based on 336 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Smartling](https://www.capterra.com/p/151866/Smartling/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (312)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (312)

3.9

Based on 312 reviews

## User reviews

Overall rating

4.2

Based on 453 reviews

Filter by rating

5(204)

4(171)

3(67)

2(5)

1(6)

Mentioned topic

Sorted by most recent

Gina A.

Business Systems Analyst

Utilities

### "Drupal Can Support Most Typical Needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

December 2, 2025

There were no issues with ongoing use, just may have slowed us down from implementing custom/unique functionality without having a dedicated web developer on staff

Pros

It is lower cost than other solutions, is not complicated to learn, and meets most needs for a typical site

Cons

Some more nuanced logic/requirements for functionality are a little harder to implement, and the security team had some concerns about not even patching being released

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Marko S.

Administrator

Information Technology and Services

### "A Legend! Flexible, scalable ans secure. 10/10 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 15, 2025

We have managed to build several projects, both for established and new to the market clients. Every aspect desired was implemented using Drupal architecture and we covered successfully everything in good time. The major positives are: scalability - amazing as the extension posibility is great! Proper integrations, various databases and interface wise options are a bliss!

Pros

Top notch CMS, powerful if it is properly implemented and adjusted to fot the purpose. The fact that it is truly open source makes it legendary. Excellent flexibility and endless configurations are all offered. Highly recommend!

Cons

The PHP configuration might requiere some skills or in some cases, specific skills. This is not an issue as the adaptability of the databases is part of it.

Alternatives considered

[Magento 2 Mobile App Builder](https://www.capterra.com/p/248449/Magento-2-Mobile-App-Builder/)

Reasons for choosing Drupal

Price wise and knowledge base are a bot more advanced for Drupal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mischa Z.

Online Marketeer

Renewables & Environment

### " Powerful but complex"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 3, 2025

Drupal offers powerful content management capabilities with excellent flexibility, but comes with a steep learning curve. The module ecosystem provides solutions for most requirements, though implementation often requires technical expertise. Performance is good when properly configured, but maintenance and updates can be challenging.

Pros

Extensive customization possibilities if you know what you're doing.

Cons

Hard to learn, but there is a lot of information online.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We needed a new website and wanted more functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Curt S.

Owner

Marketing and Advertising

### "Drupal Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

February 18, 2025

I didn't have a bad experience with Drupal but it became more work than I had time for.

Pros

Drupal was my first attempt at CRM website development. It was a good introduction

Cons

The more I tried working with Drupal the more weaknesses appeared from their 3rd party vendors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sofia B.

Senior Tester

Computer Software

### "Flexible CMS for professional sites"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 6, 2025

My experience overall has been great, with fast to moderate development time and some extra time dedicated to hardening.

Pros

Drupal is a flexible CMS that I can use for robust projects. It allows great customization and has a wide offering in terms of add-ons backed by the open source community or some companies.

Cons

It requires technical php skills to make custom adjustments. It also require you to study a lot about how to enforce greater security. Many plugins are abandoned so you need to be careful when using features that are not native.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[Joomla](https://www.capterra.com/p/161648/Joomla/)

Both sharepoint and Joomla are less suitable for the work. Sharepoint is overly complex and Joomla is too simple. Drupal is a good compromise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Alex V.

Performance Marketing Specialist

Human Resources

### "Diseño anticuado pero funcionalidades potentes"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 4, 2024

Tiene muchas funcionalidades y son poderosas, pero no es UX friendly y el diseño es anticuado.

Pros

Que ofrece seguridad ante ataques cibernéticos.

Cons

El diseño de la plataforma es anticuado.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Porque Drupal ofrecer más seguridad contra cyberataques

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Andy C.

Digital Marketing Executive

Primary/Secondary Education

### "Look elsewhere"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

August 9, 2024

Not particularly impressed and was glad to eventually move away.

Pros

A stable product that doesn't seem to go wrong too often.

Cons

Complicated setup and poor features and flexibility.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Alexander G.

Procurement Manager

Hospital & Health Care

### "Amazing Document Management Features "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 3, 2024

Pros

Drupal is effortless to use and offers amazing content ad document management features It is also important to note that Drupal is very secure.

Cons

All is smooth with Drupal. No malfunctioning.

Switched from

[Butter CMS](https://www.capterra.com/p/150481/Butter-CMS/)

[Silverstripe CMS](https://www.capterra.com/p/210803/Silverstripe-CMS/)

[Joomla](https://www.capterra.com/p/161648/Joomla/)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jason M.

Chef de projet

Information Technology and Services

### "CMS facile d'utilisation pour les webmaster"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 20, 2023

Pros

C'est le fait de pouvoir customiser des modules spécifiques pour les besoins clients.

Cons

Le graphisme au niveau des templates gratuits pas top top je trouve.

Switched from

[TYPO3](https://www.capterra.com/p/198092/TYPO3/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Samuele G.

Web Developer

Retail

### "Ottimo CMS per la creazione di siti, sia semplici che complessi"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 20, 2023

Pros

Ho utilizzato Drupal per diversi anni per creare siti di vario genere: comunicazione, vetrina ed e-commerce. E' un CMS estremamente personalizzabile, e ti permette di fare qualsiasi cosa.

Cons

CMS non proprio intuitivo e semplice, ci vuole tempo per imparare ad utilizzarlo a 360°. Inoltre la maggior parte delle modifiche deve essere effettuata tramite codice, quindi se non si è esperti si rischia di fare danni o non riuscire ad ottenere il risultato voluto.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/119594/Drupal/reviews/)

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