Trend Micro

Trend Micro Smart Protection Complete Suite


4 / 5
38 reviews


Average Ratings

38 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • Trend Micro
  • www.trendmicro.com
  • Founded 1988
  • Japan

About Trend Micro Smart Protection Complete Suite

This connected security suite eliminates security gaps across any user activity and any endpoint, anddelivers the best protection across multiple security layers while constantly evolving to find new threats. Minimize impact by keeping users running smoothly and reducing management time with centralized visibility across endpoints, email, web, and SaaS services. Plus you have the flexibility to deploy on-premises, in the cloud, or a mix of both.


Trend Micro Smart Protection Complete Suite Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter

Trend Micro Smart Protection Complete Suite Reviews Recently Reviewed!


Great product, designed to be easy to use

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install and set up. Has provided the protection that it is supposed to. I have only had one issue with the software in the 2 years of using it and that was when I was setting it up initially. Their team at the support number was there for me and walked me through making sure that the software was working properly. Been using it ever since almost 2 1/2 years. Glad to have found this product and been able to make it a part of the protection I use on a regular basis. I would recommend to colleagues to use as part of their Anti-Spam/Virus protection.

Cons: Hard to find any thing that I didn't like about this software. It has provided all the protection that I have needed along with the other products that I use. Over all its a great product

Overall: It has helped cut down on the spam that I would normally get in my email. I dont have as much issues as I did with other products that slowed down my computer in the past. I look forward to more products that TrendMicro will be developing in the futuer and trying them out.

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You could not expect less from this long-standing company, personally recommended

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This application has many Pros, but the most important thing is that it keeps annoying unwanted emails at bay, I really like its ease of installation, its friendly interface. I have been using products from this company for years and they are synonymous with quality.

Cons: I think the updates are not as frequent as they are with other products of this same brand. but it is something that can be solved without major problem. It really is difficult to get negative aspects to this useful tool

Overall: I no longer fear being attacked by a lot of spam

Good thinking Less Functionality

May 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Security architecture is good for protection it cover all signature protection at multiple appliance and easy of flexiable and multiple Security options like antivirus,ips,behavioral analyze , URL filter also etc.

Cons: Some custom configuration is more difficult and is not .

Overall: It is one Of first products in starting Apt base attack protection.

Software to protect your computers and any other electronic device that connects to the internet.

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has adequately protected my home and business computers, phones, and other electronic devices that connect to the internet.

Cons: A bigger discount for those who renew the software automatically each year.

Overall: This software has adequately protected my home and business computers, phones, and other electronic devices that connect to the internet.

AV Scan with easy to use console

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Console can control all AV endpoint for easy administration. Installation can be done at image level hence no visiting of user for installation is required

Cons: long installation process. it will scan before it install software hence sometime the installation can take up to 15 mins.

Trend Micro review

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Trend Micro for my home based online business computer protection. It is efficient and works away in the background always checking. Very happy with this product.

Cons: Im actually not disappointed with anything about this product so far. Had it for several years. Very happy.

TrendMicro makes it very easy to protect all my devices from virus' and malware!

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TrendMicro is a light-weight, fast AV that does a great job of protecting my devices from harmful websites and files. It's been a part of my arsenal for years.

Cons: I really don't have any cons to share. TrendMicro works great and doesn't bog down my computer like other AV software titles.

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Used Trend Micro smart and total protection for Email protection and unwanted emails

Dec 21, 2017
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Superior protection for virus protection for incoming and outgoing email. Trend micro is known for the unbeatable protection from unwanted emails. These emails are blocked using trend micro email reputation database

Cons: This was a little complicated as far as putting down our company compliance and basic business

and email processes. Ifr your computer savvy then it will be easy but if not find someone who isw help with the process. Every department has different processes..

Overall: Block unwanted email. Reputation management

Great product to catch most viruses

Apr 01, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Implementation and management is easy. There's very little needed to do to keep it running.

Cons: The hardest part is setting up control manager as the CM has a terrible GUI.

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Maximum Protection

Apr 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High-fidelity machine learning helps provide the broadest protection against ransomware and other advanced attacks.

Cons: Performance issues on endpoints were detected upon agent installation.

Overall: A solid security foundation across the network for complete end-user protection. Excellent platform support is available for the present network configuration.

A really complete protection suite from a reputable brand.

Jun 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Featured packet for the price, especially its very effective spam mail blocker. It can be great for small to medium business due to it easy deployment.

Cons: It does not have the best UI, but if you are a tech savvy it will be understandable.

Overall: Antivirus software with a very advance spam/trash blocking feature.

Review of Trend Micro

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is just nice for our small business set up and my family members too for computer protection. It is easy to set up, discontinue when replace the new laptop, etc

Cons: I have nothing to disappointed with this software, very happy with it if compare with other tools I tried before.

The implementation was seamless and very easy cut down the spam mail more then a half.

May 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The implementation was seamless and very easy.

The configuration ,control and management is almost bulletproof and easy to manage.

Great value for money.

Cons: had some false positives and i had to manually pick them out and send them to the approved lists since the exclusion rules didn't work. Quite good

Overall: easy implementation and great filter for the spam we had received.

As a pre-exchange mail server process to block the massive spam messages it does a great job.

Trend Micro Utilization

Oct 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It runs seamlessly in the background. It also provides notifications when there is a malicious attachment to an email or website. It will remove it before it affects your computer. I dont have to do anything other than set it up originally then I forget about it.

Cons: There is nothing that I dont like about this software!!!

Overall: It is a great product and would recommend anyone to use it. It works perfectly for my business at this level.

Overly Protective

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software certainly made you feel protected from anything that might be acquired through the internet.

Cons: This software would flag/block a lot of the websites I would use regularly which made doing business sometimes a hassle.

Overall: Not bad protection for the money.

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excellent to avoid "mailware"!!!

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In my task as researcher I investigate through Internet and check my mails in search of information and the software has been usefulness to protect my equipment from pages or mails that harm my computer. The protection technics are excellent

Cons: In opportunities I have indicated pages and mails that are reliable nevertheless it has marked them like spam

Overall: excellent software for protection

Good Quality, Competitive Price

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offers good protection against malware and phishing. Also significantly cut down on the amount of spam that I received.

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A perfect value for PC protection

Jun 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like the most of this anti virus is that it runs automatically at startup and periodically to find any threats, if something is found it will automatically get rid of the malicious file and deliver you a report. It performs great for smaller companies, easy to manage from one management console. Overall, Trend micro gives you a lot of opportunity like folder shield, password manager, vault.

Cons: I guess that the downside of this antivirus, is that it does not come with too many features, malware, anti spam and antivirus. I usually have problem with Trend Micro whenever installing a new program, it lags and slows down my PC, then it makes you authorize the installation with several pop ups.

Overall: This antivirus is great for small companies, it does the job.

Trend Micro Review

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This software gives us the assurance that we are being protected against viruses/malware.

Cons: Not really a problem of the software, but I forget that it's there and I really should be checking it every now and then just to make sure it isn't finding things so I can alert our IT person.

Overall: We have this software on our office computers to protect against viruses and malware.

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It protects and keeps my PC and mobile device free of virus spyware, malware and Trojans

Jun 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It protects my devices from emerging threats such as viruses, spyware, malware and toyanos; Stops viruses or malware, Trojans, worms and new variants that puts my PC at risk. It offers protection while surfing the web

Cons: By inserting a usb removable memory or an SD does not detect the virus if it has it until you proceed to scan the device

Flawless protection for the right price

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Nothing questionable gets through, ever! Hands down, Trend is easily the best at keeping our system safe. I never have to worry about people clicking malicious links, because the messages that contain them are nonexistent.

Cons: Everything has been smooth sailing. What's not to like about software that minimizes risk so well?

Great For Business

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product worked great for multiple businesses that I have used it with. I have had very few issues with the product and its effectiveness.

Cons: It is a large program and sometimes takes a while for updates to download.

Just difficult to use

Apr 18, 2019
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: There wasn't really anything to like about the software other than it let you lock it so that the user was not able to remove it without your consent

Cons: It never did what it was suppose to and never found or prevented viruses

Overall: When I used the software, it made me worry that it was letting problems in and not letting me know since the software not only never detected problems even on a heavily infected machine but also slowed down any machines that it was installed on.

Protection for Mac

Feb 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A very well known brand name, trustworthy in its lists of spam/viruses. Updates to new virus lists often. Not that expensive

Cons: Makes mac a little clunky after install. Slows it down sometimes

Sgt.

May 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Software is very easy to use and I like the you are notified of a virus and the easy of taking care of it

Cons: Don't like the way you are notified when your subcripton is about to run out and the not so easy way to renew.

Very little protection for unwanted mail

Mar 12, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is very easy to use, you can indicate unwanted emails and maintain an updated database, very useful in small businesses

Cons: When it is active in memory, my computer crashes and I have to restart, I can not stop the application and continue my work

Overall: The unwanted emails were blocked.

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Anti-virus with a good database for detecting on PC but consumes some memory

May 19, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Runs always on background, users don't even notice it is running.

Cons: Slows down performance when running scans so it needs to be scheduled for hours that user is not working so much.

Overall: This anti-virus was selected after a comparison between many other options. It runs on background for company users and has scheduled scans every day using administration tools. It was slowing down some computers while running on work time.

Need an email protection, search no more

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: After install there's no much you need to do. Just sit and relax, this sw will do everything for you.

Cons: I didn't like that my every email had a signature that it was scanned with this software. It didn't look good for me.

Security software used to identify and block threats to the system.

Jun 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: - Security in different layers.

- Detects security breaches present in the systems.

- It allows to have good security in sensitive information.

- Mobile security is very useful for our times.

Cons: - It has presented the need to download patches to resolve vulnerabilities.

- They could improve their support system.

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Allows a complete management against threats

Jun 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Permit security in the management and storage of data, facilitating the mobility of information, between terminals, mobiles, usb and emails.

-Bylink to the system by filtering the incoming mail.

-It is easy to install and its execution is automatic.

-I see it ideal as a corporate application, for its multiple levels of protection in the handling of information.

Cons: -I see it as a corporate program.

- Tends to require the use of more resources making the PC slow

- False positives are presented, meriting manual use.

Overall: In my case I did not like it, put my pc slow

This product has some quality features but is not very user-friendly.

Feb 06, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: What I like most about this product is it's real-time alerting of issues on people's pcs. It allows me as an administrator to get live alerts if an outbreak is occurring and allows me to keep a handle on new forms of spyware that might be spreading.

Cons: What I like the least is its lack of identifying the machine with an issue. This creates additional work that shouldn't be necessary in requiring you to log onto their web-based console and run a report in order to identify the specific machine. Far too many hoops to jump through for basic information.

Overall: Get some peace of mind with regards to safe-guarding our environment.

Easy to use!

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the protection that the Trend Micro company offers for all types of computers. They have a long legacy of protection and stand by their product.

Cons: The product has no cons and easy to deal with.

Removes unwanted mail

Mar 16, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that I can add what mail is unwanted to the list so it knows what to filter and can be continuously updated.

Cons: The user interface is not user friendly in the least. It is hard to learn where things are and even when you do some of the things I use the most often are multiple steps to get to instead of just a click away to make it more expedient.

Does what it says but has drawbacks

Jul 30, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Smart Protection provides multiple layers of protection. Installation is simple and almost automatic. Allows administrators and users to add unwanted emails to the "block list" Alert system is nice.

Cons: Our major drawback would be the amount of resources the program uses, really slows pc down. It doesn't have the most friendly user interface.

Great but time wasting

Mar 08, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It does a great job in filtering the messages and defending the client. Allow system administrator to monitor client status.

Cons: The user interface is a painful experience. You might need to spend some time on the first time you setting up the software and use the software.

Decent functionality, but with drawbacks

Mar 06, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I've managed a Smart Protection install at a client site for several years. In general, it does a decent job of filtering out the junk and passing legitimate messages.

Cons: The user interface is not well designed in my opinion. Often requiring additional steps to access info that should be at ones fingertips.

Just because it's technical/ professional software should not preclude a degree of user friendliness.

Overall: Does the job, but not the best user interface.

uses a ton of resorces on your PC. Not worth it.

May 31, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It seems to work and scan your PC. But other than that, many other programs will do the same without the slowdown.

Cons: a ton of different trend micro items showed up. Our computers became much slower and it used a lot of PC resources.

Capterra loader

InterScan Messaging Security Review

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Like the most of the products, specially the DDI to scan the incoming mails for trojans, Virus, malware, etc