Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • Trend Micro
  • www.trendmicro.com
  • United States

About Smart Protection

Antivirus and content security SMTP gateway designed to protect against email viruses and spam.


Smart Protection Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

Smart Protection Reviews Recently Reviewed!


The implementation was seamless and very easy cut down the spam mail more then a half.

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The implementation was seamless and very easy.
The configuration ,control and management is almost bulletproof and easy to manage.
Great value for money.

Cons: had some false positives and i had to manually pick them out and send them to the approved lists since the exclusion rules didn't work. Quite good

Overall: easy implementation and great filter for the spam we had received.
As a pre-exchange mail server process to block the massive spam messages it does a great job.

TrendMicro makes it very easy to protect all my devices from virus' and malware!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TrendMicro is a light-weight, fast AV that does a great job of protecting my devices from harmful websites and files. It's been a part of my arsenal for years.

Cons: I really don't have any cons to share. TrendMicro works great and doesn't bog down my computer like other AV software titles.

Capterra-loader

InterScan Messaging Security Review

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Like the most of the products, specially the DDI to scan the incoming mails for trojans, Virus, malware, etc

Good Quality, Competitive Price

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offers good protection against malware and phishing. Also significantly cut down on the amount of spam that I received.

Good features but needs a lot of improvement

Mar 19, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization options
Easy setup and monitoring of blocked/allowed activity
Set up multiple walls and blocks

Cons: Spam filtering engine needs a lot of optimization as there are still spam messages that pass through
Improvement of user interface needed

Removes unwanted mail

Mar 16, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that I can add what mail is unwanted to the list so it knows what to filter and can be continuously updated.

Cons: The user interface is not user friendly in the least. It is hard to learn where things are and even when you do some of the things I use the most often are multiple steps to get to instead of just a click away to make it more expedient.

Very little protection for unwanted mail

Mar 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is very easy to use, you can indicate unwanted emails and maintain an updated database, very useful in small businesses

Cons: When it is active in memory, my computer crashes and I have to restart, I can not stop the application and continue my work

Overall: The unwanted emails were blocked.

Great but time wasting

Mar 08, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It does a great job in filtering the messages and defending the client. Allow system administrator to monitor client status.

Cons: The user interface is a painful experience. You might need to spend some time on the first time you setting up the software and use the software.

Decent functionality, but with drawbacks

Mar 06, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I've managed a Smart Protection install at a client site for several years. In general, it does a decent job of filtering out the junk and passing legitimate messages.

Cons: The user interface is not well designed in my opinion. Often requiring additional steps to access info that should be at ones fingertips.

Just because it's technical/ professional software should not preclude a degree of user friendliness.

Overall: Does the job, but not the best user interface.

This product has some quality features but is not very user-friendly.

Feb 06, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: What I like most about this product is it's real-time alerting of issues on people's pcs. It allows me as an administrator to get live alerts if an outbreak is occurring and allows me to keep a handle on new forms of spyware that might be spreading.

Cons: What I like the least is its lack of identifying the machine with an issue. This creates additional work that shouldn't be necessary in requiring you to log onto their web-based console and run a report in order to identify the specific machine. Far too many hoops to jump through for basic information.

Overall: Get some peace of mind with regards to safe-guarding our environment.

Capterra-loader

Used Trend Micro smart and total protection for Email protection and unwanted emails

Dec 21, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Superior protection for virus protection for incoming and outgoing email. Trend micro is known for the unbeatable protection from unwanted emails. These emails are blocked using trend micro email reputation database

Cons: This was a little complicated as far as putting down our company compliance and basic business
and email processes. Ifr your computer savvy then it will be easy but if not find someone who isw help with the process. Every department has different processes..

Overall: Block unwanted email. Reputation management