--- title: "Okta Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Okta Software - reviews, pricing plans, popular comparisons to other Single Sign On products and more." source_url: "https://www.capterra.com/p/119653/Okta/" page_type: "product" language: "en" --- # Okta Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Okta ## What is Okta? Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, and Adobe trust Okta to work faster, boost revenue and stay secure. ## What is Okta used for? [Single Sign On](https://www.capterra.com/single-sign-on-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/) Recognitions Shortlist Best ease of use Overall rating Based on 945 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive identity security controls Streamlined user management experience Mobile authentication inconveniences High cost for smaller organizations Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Identity Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Access Governance / 2026 - Identity Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.7 +− Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.5 Rating Breakdown 4.7 Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.5 ## Okta Reviewers Verdict Updated September 2026 AI summary - Okta fits organizations that need centralized identity, access, and password management across many cloud and on-premises apps. - Reviewers are positive about its intuitive interface, responsive support, strong integrations, and effective security controls. - It simplifies day-to-day access with single sign-on, multi-factor authentication, and easy password management, reducing IT workload. - Reviewers note pain points like higher pricing for smaller teams and occasional bugs or mobile access hiccups. - Okta works best for medium to large businesses with complex identity needs, but smaller companies may find costs harder to justify. ## Okta alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (48)](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119653/Okta/alternatives/) ## FAQs about Okta Overview ### What problems does Okta solve? Okta solves password overload, fragmented app access, weak authentication, and manual user provisioning by centralizing sign-ins, MFA, and access policies across cloud and internal tools. IT, security, HR, and remote or distributed teams benefit most by reducing password resets, speeding onboarding and offboarding, and preventing unauthorized access to sensitive systems. Answer based on 698 reviews Overview ### Which roles and teams benefit most from Okta? Okta is most used by IT administrators, engineers, and technical support teams that manage identity, access controls, and secure application provisioning. Software developers and business analysts benefit from streamlined authentication workflows, while sales, recruiting, and customer service teams use single sign-on to access tools faster and reduce login friction. Answer based on 921 reviews Overview ### What company size and industries is Okta built for? Okta is built primarily for enterprises, which make up 37% of reviewers, and it is most common in Computer Software at 17%. It also serves midsize businesses at 32% and small businesses at 31%, with additional concentration in Information Technology and Services at 13% and Financial Services at 6%. Answer based on 945 reviews Features and Usability ### What are the key features of Okta? Okta includes core identity and access features like single sign-on, multi-factor authentication, password management, and user provisioning. Differentiating capabilities include access control policies, Active Directory integration, and the Okta Verify mobile app for push notifications and remote login approval. Reviewers also frequently mention its centralized app dashboard and self-service access management. Answer based on 433 reviews Pricing ### How much does it cost and what fees or limitations are included? Okta starts at $6/user/month for the Starter plan, while Essentials costs 17/user/month; a free version and free trial are available. Reviewers often call setup and integrations straightforward, but many say pricing feels high for smaller organizations, advanced needs can raise costs, and initial configuration may require experienced IT staff. Answer based on 83 reviews Integrations ### Which third-party tools and platforms does Okta integrate with? Okta integrates with Google Workspace, Gmail, Microsoft 365, Slack, Jira, Zoom Workplace, BambooHR, and Salesforce. Reviewer feedback also mentions Box, Jamf Pro, Datadog, and Adobe Creative Cloud. Across email, collaboration, HR, CRM, and IT tools, Okta supports over 20 integrations commonly used for SSO and provisioning. Answer based on 101 reviews Getting Started and Support ### How easy is it to onboard and train a team on Okta? Okta is usually quick for end users and new hires to adopt, with minimal training needed for everyday sign-in and password management. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins typically need more time, especially for setup, policies, integrations, and advanced configurations. Answer based on 21 reviews Getting Started and Support ### What customer support options does Okta offer, and how do users rate the experience? Okta offers email/help desk, FAQ/forum, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, skilled, and helpful, with quick resolutions for many issues. Some report slower replies on critical or integration-related problems, inconsistent experiences by region or plan, and occasional frustration with paid support requirements. Answer based on 135 reviews Security ### How does Okta handle data security and access control? Okta uses single sign-on, multi-factor authentication, adaptive MFA, context-aware policies, role-based and granular access controls, Active Directory integration, device trust checks, logs, and automated provisioning and deprovisioning to centralize secure access. Reviewers also note setup and policy configuration can be complex, and occasional authentication issues or outages can disrupt access. Answer based on 433 reviews ## Who uses Okta? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive identity security controls 93% positive reviews out of 334 Most reviewers describe security and access control in Okta as robust, offering centralized identity management, strong authentication options, and granular permission settings that help protect sensitive data and simplify compliance. Mazen S. Chief Compliance Officer, 51 - 200 employees. "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge security without disturbance to workflows." Mobile authentication inconveniences 37% negative reviews out of 87 Some reviewers report mobile access in Okta can be cumbersome, with authentication issues, device dependency, and occasional app responsiveness problems causing workflow interruptions. Nitin H. Associate technical support engineer, 1,001 - 5,000 employees. "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this particular login so we have to switch over to manually typing the code which shows on the app." Streamlined user management experience 91% positive reviews out of 240 Most reviewers indicate ease of use in Okta through intuitive interfaces, automated onboarding, and simplified provisioning, which reduce administrative workload and improve user access efficiency. Anonymous User Manager, 2 - 10 employees. "I also appreciated how it centralizes user management, allowing IT teams to automate provisioning and streamline onboarding, which improves overall efficiency." High cost for smaller organizations 56% negative reviews out of 55 Some reviewers indicate pricing in Okta is a significant barrier, especially for small businesses, as costs increase with advanced features and user count. Chethan C. IT, 2 - 10 employees. "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses." Extensive cloud integration ecosystem 97% positive reviews out of 63 Most reviewers find cloud integrations in Okta highly versatile, supporting seamless connections with numerous SaaS, on-premises, and custom applications, which streamlines workflows and centralizes access management. Amany E. Security Operations Manager, 51 - 200 employees. "What I love about Okta is the seamless integration of a lot of apps from cloud to premises-based." ## Features AI summary Based on 780 Single Sign On reviews Capterra data shows that buyers of Single Sign On software rank the following features as their top priorities: - **Secure Login** (**66%** of reviewers rated this feature as critical) - **Authentication** (**71%**) - **Data Security** (**74%**) Okta supports all three of the features reviewers value most: **Secure Login**, **Authentication**, and **Data Security**. Together, these capabilities help businesses protect user access, verify identities with confidence, and keep sensitive information secure, allowing teams to manage sign-on access more efficiently and reduce security risks. Secure Login 4.7 (28) 100.00% of 28 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Authentication 4.9 (22) 100.00% of 22 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Data Security 4.7 (147) 68.71% of 147 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Password Management 4.6 (179) 62.01% of 179 reviewers that rated this feature as important or highly important Okta’s password management helps you securely store, autofill, and reset passwords in one place. Users say it simplifies credential handling, enforces strong policies, and reduces IT workload, though some note frequent password changes can be inconvenient. Multi-Factor Authentication 4.7 (205) 70.24% of 205 reviewers that rated this feature as important or highly important This capability adds a strong extra layer of security by requiring multiple identity checks. Reviewers appreciate the variety of MFA options, easy setup, and how it protects against unauthorized access, though some mention minor hassles with automation and SMS reliability. Single Sign On 4.8 (252) 76.59% of 252 reviewers that rated this feature as important or highly important Okta offers seamless single sign-on, letting you access multiple apps with one login. Users think it saves time, reduces password fatigue, and is easy to set up, with many praising its broad app integrations and convenience for daily work. Okta 34 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: With Okta’s access management, you can easily control and monitor who accesses specific apps and data, tailoring permissions by role or group. Reviewers appreciate its flexibility, centralized control, and how it streamlines onboarding and protects sensitive resources. - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Security: Protect sensitive data for digital privacy - Encrypted Password Storage: Passwords are stored in an encrypted format - Governance: Management of rules, practices, and processes of a company - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: This capability adds a strong extra layer of security by requiring multiple identity checks. Reviewers appreciate the variety of MFA options, easy setup, and how it protects against unauthorized access, though some mention minor hassles with automation and SMS reliability. - Multiple Authentication Methods: You get flexibility with Okta’s support for various authentication methods, like push notifications, SMS, and biometrics. Reviewers appreciate the security and choice, though some mention occasional inconvenience when switching devices or using extra apps. - Password Management: Okta’s password management helps you securely store, autofill, and reset passwords in one place. Users say it simplifies credential handling, enforces strong policies, and reduces IT workload, though some note frequent password changes can be inconvenient. - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Push Notifications: Trigger clickable pop-up messages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Okta offers seamless single sign-on, letting you access multiple apps with one login. Users think it saves time, reduces password fatigue, and is easy to set up, with many praising its broad app integrations and convenience for daily work. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system --- Get Advice We can help you find the software with the features you need. Features 4.6 (908) 4.6 Based on 908 reviews ## Pricing Value for money 4.5 (489) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/119653/Okta/pricing/) Starter $6.00 Per User,Per Month It includes: - Universal Directory - Workflows - 5 flows - Single Sign-On - Multi-Factor Authentication Essentials $17.00 Per User,Per Month It includes: - Universal Directory - Single Sign-On - Multi-Factor Authentication - Adaptive MFA - Workflows - 50 flows - Lifecycle Management - Access Governance - Privileged Access Professional Inquire for pricing It includes: - Universal Directory - Adaptive MFA - Multi-Factor Authentication - Lifecycle Management - Access Governance - Privileged Access - Workflows - Unlimited flows - Device Access - Identity Threat Protection with Okta AI - Identity Security Posture Management - Sandbox Enterprise Inquire for pricing It includes: - Universal Directory - Workflows - Unlimited flows - Single Sign-On - Multi-Factor Authentication - Adaptive MFA - Lifecycle Management - Access Governance - Privileged Access - Device Access - Identity Threat Protection with Okta AI - Identity Security Posture Management - API Access Management - Access Gateway - Machine-to-Machine Tokens Value for money 4.5 (489) 4.5 Based on 489 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (509) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (509) 4.5 Based on 509 reviews ## User reviews Overall rating 4.7 Based on 945 reviews Filter by rating 5(689) 4(211) 3(40) 2(3) 1(2) Mentioned topic Sorted by most recent FG Fernando G. Talent Acquisition Architecture & Planning ### "Enhancing Security and Identity Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 6, 2026 Pros Okta provide us a secure and centralized management of user identities and access. Also, connects easily with a wide range of business applications and systems. Cons Some administrative features could be more intuitive and easier to navigate. Okta costs can increase as user numbers and advanced security requirements grow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HV Hrithik V. Software Engineer - Trading Systems Financial Services ### "Reliable SSO for internal and trading tools" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 13, 2026 Overall, Okta is reliable and convenient for everyday access. It works well for both regular company apps and more critical systems, though access issues can be disruptive when they happen. Pros It gives us one place to access internal tools, including our UI, and SSO usually makes logging in quick and simple. It's especially useful when moving between several applications during the day. Cons Access requests, password expiry, and account lockouts can be frustrating. Since some important tools depend on it, an Okta issue can block work until IT or security helps resolve it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mohammed B. Researcher Research ### "Reliable Identity and Access Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 18, 2026 Okta has been a reliable identity and access management platform. It improves security, simplifies user authentication, and integrates well with many business applications. Pros Okta simplifies identity management with secure single sign-on, user access control, and integrations. Cons Initial setup can be complex, and advanced features may require additional configuration and cost. Update these Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Arnold D. Senior executive Information Technology and Services ### "Improving Security and Productivity Across the Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2026 Overall, my experience with Okta as a Senior Executive at iQor has been very positive. The platform has played an important role in strengthening how we manage identity and access across a large and distributed workforce. It has helped simplify access to essential applications while maintaining a strong security foundation. Pros What I liked most about Okta was how it made security feel seamless rather than burdensome. As a Senior Executive at iQor, I appreciate solutions that not only strengthen security but also improve the employee experience, and Okta does both very well. The single sign-on feature significantly reduced the frustration of managing multiple passwords and gave employees faster access to the applications they use every day. At the same time, the platform's multi-factor authentication capabilities provided an added layer of protection without disrupting productivity. Cons While my overall experience with Okta has been positive, one aspect I liked least was that the initial setup and integration process could be complex, especially when connecting a large number of applications and systems. As a Senior Executive at iQor, I understand that enterprise-grade security solutions require careful planning, but implementation can take significant time and coordination across teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Victoria S. Project specialist Market Research ### "Okta for security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 9, 2026 We used Okta for secure sign-ins and passwords management on our corporate computers. Easy to use and to ensure security. Pros Okta is very easy to use. It is another security layour that helps avoid any kind of data breach, insecure connections, etc. Okta automatcially suggests to update the apps in a timely manner. Cons I haven't noticed anything in particular that I wouldn't like about Okta. It works as expected and surves its purpose. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sigit A. Quality Assurance Engineer Information Technology and Services ### "Essential SSO for navigating multiple testing environments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2026 Okta is a massive time-saver for QA workflows. It provides the strict security our organization needs without acting as a bottleneck when I need to quickly jump between Jira tickets, code repositories, and different test environments to verify a bug. It securely handles the access so I can focus on testing. Pros I constantly switch between Jira, staging servers, CI/CD pipelines, and various testing tools throughout the day. Okta makes this seamless with reliable Single Sign-On (SSO). It completely eliminates the need to manage and cycle credentials for every internal tool. The Okta Verify push notifications make MFA fast, so logging into a new testing environment or authenticating via an Ubuntu terminal doesn't break my focus or slow down my workflow. Cons Managing test automation accounts can be a headache. Handling or bypassing MFA for service accounts or automated test runs (like Python scripts interacting with secure APIs) often requires complex workarounds or constant back-and-forth with the admin team. Additionally, if session timeouts are set too aggressively by IT, it can unexpectedly boot you out during long exploratory testing sessions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kevin F. Generalist Information Services ### "Okta Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2026 Pros It is easy to use and you can always get help from their customer service. The software is user friendly and it's great value for your money. Cons Sometimes you have to wait for customer service to get back with you, but that's normal for all software. Since their IT and customer service teams are busy, be patient and you will get help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Ankith T. Software Engineer Information Technology and Services ### "Great Tool for Managing Users Access Securely" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2026 My overall experience with Okta has been very positive. It simplifies password management, user access and employee onboarding with improving security across organization. The platform is easy for everyday users and managing application access is much more efficient than using seperate login system. Pros What I like the most about Okta is how easy it makes user access and password management. The Single Sign On feature saves time beacause I only need one login to access multiple work applications. Customer support has also been helpful when assistance was needed. Cons The main drawback is that some administrative settings can be difficult to understand for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sarah F. Insurance Prior Authorization Specialist Hospital & Health Care ### "Okta Is Amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 My overall experience with Okta is amazing, I like how easy it is to use, but also knowing my privacy and security won't be compromised. Pros My favorite thing about Okta is the password management and the ease of the use. The customer support is always amazing as well. Cons My least favorite thing about Okta is the fact that the value for the money is a bit costly but also worth it to me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mary S. Library Education Management ### "Very Mid Okta" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 19, 2026 My overall experience is mediocre. When it works, it is fine; when it doesn't, it is extremely wasteful of my time. Pros I like that when it works well it is easy to use. Codes are easy to copy paste into login screens. It's fine. Cons The time gap between when a code is needed and when it is sent is way too long. Often the login times out before the code is received. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119653/Okta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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