Average Ratings

273 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Okta
  • www.okta.com/
  • Founded 2009
  • United States

About Okta

Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, and Adobe trust Okta to work faster, boost revenue and stay secure.


Okta Features

  • Access Request Management
  • Account Management
  • Compliance Management
  • Multifactor Authentication
  • Password Management
  • Role Management
  • Single Sign On
  • User Activity Monitoring
  • User Provisioning

Okta Reviews Recently Reviewed!


Great tool for giving end users access

Feb 12, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love this tool. No longer have to risk giving out passwords to account. I can just give my user access to an OKTA account and then assign them chicklets to access account, software, groups and so forth, without them ever having to know the password to them. It works well and is fairly easy to use and set up users. The AD tie in is nice and helps in making it easier to add users to your account. Put yourself at ease and give OKTA a real look you will not be disappointed.

Cons: i would say adding users can seem a bit tricky and odd if you don't do it all the time, it could be a little clearer on adding users into your account. but other than that its pretty solid software

Overall: we use this for so much, a user wants to access an email account or group, give them a chicklet for it, it allows for much better sharing of items and greater control over the access as well which is great.

Great User Experience and Easy Administration

May 24, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our users save minutes every single day, no longer repetitively typing and re-typing their directory password. When we have had issues with applications, their support has been extremely responsive. They also take what the community builds as custom applications and will roll those into the app library as they put polish on them and make them ready for prime time.

Cons: The only downside to Okta is cost. We know these systems are not cheap and Okta is one of the premium models for sure. We decided that with a system which was so user intensive and users had to touch many times per day for logging into applications, we were not willing to sacrifice usability for what came down to not a lot of money. I will tell you that the list pricing on their website is very negotiable. If you can find some other customers to talk pricing to you you'll know that good deals are there if you work it correctly with your account team and their sales cycle.

Okta - Easy on IT, Easy on End Users

May 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Okta is intuitive to manage. It packages a lot of components into a single pane of glass (unlike, say, Microsoft's solution which requires a bunch of disparate systems). You get a log of value for your money. The support and development teams are responsive. The support for single sign-on to non-SSO apps with the browser plugin is very helpful. The product looks nice, and is easy for end users to use. The Okta Application Network has far more apps total, with SAML support, and with provisioning support than the competitors.

Cons: Their MDM solution (OMM) is very basic, and slow to develop more features. It would be nice if you could deploy any mobile app you wish, not just the ones associated with catalog apps. OMM should really support enterprise wireless profiles as well. The browser plugin for IE sometimes misbehaves, and upgrading it doesn't always go as smoothly as it should.

The easiest way to sign in to everything

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Okta is the software that I didn't know I needed in my life. Remembering a single password and having access to every service I need for my job is amazing. Long gone are the days of opening my computer in the morning at work and spending the next 20 minutes logging in to all of the websites that I was going to be using that day.

Cons: Honestly, I don't think there is anything. Maybe the ability to customize the look of the main Okta screen? It may even be possible through the backend but it isn't the prettiest in my eyes.

Overall: Okta has saved me time and energy, and as stupid as it might sound to say that when it comes to maybe 10 seconds for signing in to each service - it definitely adds up over time.

Capterra loader

Seamless and Secure SSO - A UX Review from a Front-End User

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: A true single sign on platform. We are a high volume company with over 1200 employees and utilize multiple cloud-based vendors. Having all of these platforms centralized within Okta is invaluable. I could not imagine my day-to-day without it.

API documentation is extensive and functionality is robust. Okta has become our "Single Source of Truth" for not only connecting vendors, but also our data.

Mobile based app is intuitive and fast for dual-authentication. System is very secure. Hand-offs are seamless.

Cons: Dual authentication and tokens can sometime require a dual submission.

Permission grants and overall setup for user-specific platforms may take some time.

Other than that, not much more!

Overall: I am a user of this software rather an administrator, but do have some visibility to the back-end as I work with our IT department occasionally.

From a user experience standpoint, I have not come across a nicer SSO platform. It is truly a pleasure to use and seamless when accessing our systems.

Okta is a powerful, easy to use SSO tool with a decent amount of customizability, easy to administer

May 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: 1. I like how easy it is to set up for the first time. We synced up AD to it with very little work, or issue.

2. I love how easy it is to add new applications and maintain our instance.

3. It's very easy to use. We rarely have issues with end users.

4. There are a lot of built in application setups already, which makes it easy to add most software.

5. The documentation and app setup walkthroughs are great.

Cons: 1. Their customer service is pretty bad. I deal with a lot of vendors and this is one of my least favorites to have to call.

2. While their application documentation is good, the rest of their documentation is pretty hit or miss. I'd say the majority are good, but several are just not very useful at all.

3. While it's easy to administer, this comes at the cost of some customizability.

Capterra loader

Best two factor Identity Management solution out there!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many pros, how to list them all:

- Single Sign-on,

- Multi-factor Auth

- Life-cycle Management

- Universal Directory

- API access management

Okta coves all basis of Identify management in an easy to use software solution. The best aprt is now most of my employees do even know there password for access to critical / sensitive software and applications.

Cons: When okta down, my staff are unable to get access to majority of the solutions they use. This has happened only 2 times and was for less then an hour each time in the 3 year we been suing okta.

Overall: Love it, it the best there is out there!

Makes using my phone for work EASY

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about Okta was downloading the app in lieu of giving my company express permission to access my personal cell phone. If you download the Okta app and sync it with our work profile, I am still able to access all the files I need through Box, Outlook360, Concur, ADP, and others. It makes accessing them when I am not at my laptop, extremely easy. In the case of needing to get to my email remotely, it makes the process much faster than firing up the computer, logging onto the VPN, and signing into Outlook.

Cons: Occasionally, I have to sign into the individual apps again, but it's still infinitely easier than working on my laptop in a pinch.

Overall: It streamlines my daily work tasks when I'm away from my computer.

Okta-mazing!

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used Okta for many years in many different ways! We love the ease of use and the ability to have people signed into different applications through Okta. It eliminates the need for employees to manage several different login names and passwords! Who has time for all that?!

Cons: There is absolutely nothing I dislike about Okta!

Overall: Overall, I would recommend Okta to any business that manages loads of people and loads of different applications requiring SSO! We have used it on so many different applications and completely streamlined access for our people, saving us time and in effect...money!

Great tool!

Sep 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it simplifies my life! I literally don't know what I would do without Okta because it allows me to easily access to tools that I need without having to remember a zillion passwords.

Cons: I can't find anything yet. One thing I've thought about is being able to use it for personal log ins (instead of just work-related ones). I haven't tried this but would love to consolidate my personal and professional log in credentials into 1 Okta account.

Overall: It simplifies my life & allows me to more easily do the things I need to on a daily basis.

Best sign-in manager.

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very simple to use. The procedures to get into the application are very easy. No previous knowledge is required to understand its functionality. The task of re-typing your passwords is now minimal since this application solves that very problem. They have both Android and iPhone versions, apart from the desktop version. Since there are a lot of applications already enrolled, it becomes easier to use.

Cons: The support team is not very helpful. The fact that they charge you for having a conversation with their support team seemed ridiculous. Also, the very application when all the necessary features are added is quite expensive.

Great for keeping my information safe and organized!

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Okta is an incredibly helpful tool for keeping everything in one place. Instead of having multiple bookmarks to keep track of your usual spots, Okta keeps them nice and organized. It saves your passwords, so there's no need to remember all the passwords you may use across multiple platforms. It also provides an extra layer of security, which is essential to keeping your information safe and secure.

Cons: No complaints! I have yet to come across any issues with Okta.

An application that makes access and identity management an easy task!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Installing and setting up the application is a very simple process. It didn't take me much time to get used to Okta. It has helped us save a lot of time by eliminating the need to type and retype passwords huge number of times. The support team has been extremely responsive to our concerns and issues were solved with in hours. The integration with the AD (active directory) has been seamless, within seconds we were able to import information and create accounts. In addition to thousands of applications in their catalog, they keep adding more each day.

Cons: I found that the report generation features aren't up to the mark. When we wanted to delete some accounts, I couldn't do it myself and had to get help from a customer support agent. What they said was we can only deactivate, but not delete them. I needed it to be removed from everywhere in fact.

Capterra loader

Best SSO solution for use and collaboration

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface, app, chrome extension are super easy to use, great options to manage/organize various apps that are assigned.

Cons: There is a situation in which the browser can be set to memorize the password provided by Okta, which technically could allow a user to directly access said password. Ideally they'd look into some browser policies via the chrome extension to account for this

Overall: Basic single sign-on for security, managing and sharing single credentials for multiple team members to leverage.

Make your life easier with Okta

Mar 27, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, return on investment, ease of management, reporting, constant improvements. Thats just to hit the top level. Full integration into your environment with more capabilities than most solutions can provide, and all in the cloud. A great place to start for a cloud first methodology.

Cons: No, delete button for users but it's coming. I have several wants with Okta. But they are growing and is becoming more and more useful with each passing quarter.

You can view everything with just one click

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - The best feature for this app is that I can access my work related apps anywhere with just one click on an icon, my emails, ATS tool, and calendar.... everything with just one click away

- It also works if you have slow internet, trust me the area I stay in has very bad reception, most of the time... I don't have to open my laptop to check anything. I can easily do my work on my phone

Cons: I have been using Okta for more than a year but haven't faced any issue till now

Overall: Makes it easier to access any work-related tool with full security, you can easily carry your work on your phone without any worry

OKTA for Waystar

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how all of my passwords are kept in one centralized location. I do not have to keep up with them in another document or on paper. Whenever you visit a website that has the stored credentials, the OKTA box pops up and asks if you want to login with your saved information. Makes logging into websites a breeze! Helps save alot of time and headaches.

Cons: Honestly nothing - it does everything it needs to do.

Okta > OneLogin

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Best experience I could have asked for. It makes it so easy to log into one account and get access to all of my accounts. I love that I only have to memorize one password and since I work for a cyber security company it makes it easier for us to keep things secure. Also, the Chrome Extension is nice!

Cons: The interface could look a lot better and sometimes the brand logos don't load so it's harder to find what you need.

Okta Review

Mar 20, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Helpful in the sense that it has a majority of the tools I use on a daily basis on one page.

Cons: This is more at the fault of my organization, but it was sold to us to reduce the amount of times that we need to sign in and now everything has secondary authorizations so it has almost created more lost time for signing in to accounts.

Overall: I don't have a problem with Okta but I think you need to create a habit to sign in to it to get to your tools

Okta is a cloud-based software that helps companies to improve customer experience, prevent data breached and modernize IT furthermore.

Jan 26, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Okta users can feed information needed to log in to different websites and the software can remember it for you, thus making it easy to access a wide variety of accounts, without having to remember each and every passwords as the software remembers the saved login credentials. Okta is easy to use and access and can be used in different platforms such as mobile phones and tablets, making logging into accounts easy. This implements the concept of Single Sign On, which needs the user to only log into one account, that is, of Okta to get access to all the applications of which the credentials have been saved.

Cons: The cost of Okta may not be affordable to small and medium scale companies, only the larger or more established companies can use this software to store employees' login credentials and other passwords. The software also does not give options of adding or deleting more or less services to manipulate the usage charges.

The only IAM product worth using

Dec 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extensive and constantly growing catalog of integrated apps, services, infrastructure. Straightforward, easy to navigate & use UI. Best customer support of any enterprise service we are currently using. Extremely open and proactive about feedback, product reviews, surveys, etc.

Cons: Fundamentally at the mercy of app devs to add SAML & API-based provisioning, so it can take long periods before an app is integrated.

Okta Buyer Review

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SaaS Model, easy to provision and supports the most used applications from an access management and directory integration perspective. The user interface and capabilities are light years ahead of the competition.

Cons: Limitations around on-premise integration with applications and environments. This is not too bad as a SCIM provisioning agent/component is available to support limited provisioning to on-prem applications.

Overall: Need to provide Single Sign-On (SSO) and policy modeled MFA/Adaptive Authentication along with Directory integration are the main use cases. Okta hit it spot on!

Okta is a simple solution for multiple access

Aug 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: With Okta it is very easy to log into various apps without having to enter a password into every single App. I have over 20 apps so having to do duo sign on (insert password and then have system send push notification) is incredibly convenient. Also, it is easy to request and receive an app.

Cons: I have no cons, though I wish I could just obtain the apps without waiting to be granted apps.

I use Okta for SSO into my companies apps

Mar 21, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I no longer have to remember 4000 passwords and can instead leverage the SSO capabilities of Okta to access all my apps in one place with the added layer of MFA security they offer

Cons: I have no complaints. The software works great and always does it's job. I just wish my company relaxed the controls so I could add personal apps to Okta as well and SSO into everything I do for work and at home

Okta for Business

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I hadn't heard of Okta before my company purchased it to use for single sign-on. I have at least a couple dozen apps within the Okta site of places I'm regularly logging into. Okta makes it so easy to log-in to the multiple systems I need to access on a daily/weekly basis. You can also rename some of the apps to make them more intuitive if needed.

Cons: I didn't realize the company can set up and send out its own apps into your Okta automatically, and I had already added some of the apps myself, so I ended up with a handful of duplicates. This might be less of an Okta issue and more with how my company handled it.

Overall: I'm grateful for Okta. It seems like a secure way to manage multiple log-ins and systems.

Okta is very efficient software which save lot of time.

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Okta software is very time saver. Single login support is awesome. Access of different tools through single software is great. There is no need to remember password for different password for different application.

Cons: Least thing about it plug in installation. Some application needs plugin but plugin installation is not smooth in Okta. There is need of improvement. It should be user friendly.

Capterra loader

It's a No-Brainer!

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that Okta is essentially our company's one-stop-shop for logging into almost every software/system we access. If you work at a company like mine where you access 10-12 different sites daily that require login credentials -- Okta is a life saver.

Cons: If you have a ton of sites with saved credentials - you may have to keep on your toes to maintain them all in Okta!

Capterra loader

I'm a fan

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Single sign-on is the best. My company does require 2FA, which became problematic when I was traveling outside of the US because I couldn't receive the SMS but Okta has Okta Verify that you can download as a secondary app to help authenticate. Problem solved!

Cons: I wish I could connect the Gmail app to open natively instead of using Gmail for desktop within the Okta app

Easy user experience for increased security

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As an end user, Okta makes it really easy for me to generate and manage passwords for all my apps. I know it also increases security and compliance for my organization, so it's a win-win all around.

Cons: The mobile experience isn't great. The app works fine, but if you just want to use your mobile browser, a lot of the apps require the Okta plugin, so they aren't accessible.

Capterra loader

We use it as an external authenticator.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use it as an external authenticator for our Support Portal and Community for external clients, and for an authenticator for all our work related apps for our internal users (employees). It is a great way to have everything under one roof.

Cons: I wish you could just see the password of the apps in your dashboard (without having to confirm with the push to your phone) but I understand the security reasons for that.

Overall: Great way to have all your everyday work applications in one place, and it gives you the ability to have personal applications there as well.

Incredible Platform for Easy Management

Jul 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Okta makes life easy. With automatic provisioning of Apps, accounts, and SAML authentication, it's really saved us time (and money) in rolling out new users, and keep current users happy.

Cons: There are certain features we'd like a little more control over, but for the most part you're able to customize and control everything. It's a struggle to think of something I don't like.

What a Time-Saver

Dec 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use OKTA for keeping track of all my passwords..for everything. I have so many logins and I constantly worry that I'm going to forget them and waste time resetting them, or that they're going to be made public somehow and my information will be compromised. OKTA takes care of all that for me by safely and securely remembering everything for me.

Cons: Sometimes OKTA will keep multiple passwords and login info for the same site, but they will use the wrong one for different instances. I also find that using Chrome to remember passwords competes with OKTA, so you have to turn it off, which means you will run into new things that need to be stored in OKTA.

Okta is the most simple and powerful identity provider

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Okta makes it easy to provide a one-stop portal for all employees tailored to the sites and services they need access to. Instead of complex controls and customization, Okta focuses on getting you set up fast and offering power user options only when needed. This cuts down on time to configure and time to go live.

Okta also has benefits for providers, with a simple developer program and easy app publication.

Cons: Okta can be cumbersome if your services are not well documented. This is a flaw of SAML integrations, and not of Okta, but one that can often pop up during configuration. Okta also has some naming conventions that differ from standards.

Overall: Identity management, SSO, login, user provisioning.

My company uses this platform to allow single sign on verification across sites

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How I only have to remember one sign in to get to many different platforms my company uses. The browser is aware of what site I'm on, and if I happen to go to a specific site and attempt sign-in I'm redirected to Okta. This is a life-saver, as I usually have to look up passwords elsewhere.

Cons: I'm constantly asked if I want to save personal passwords to Okta, where I don't like to allow professional software access to my person passwords.

Overall: All work-related sites in one place for logging in with same sign-on

IAM at its best

Oct 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Great tool to bridge solutions with a singled identify provider. Between ease of use, deployment, and management, we enjoy using the tool. End users love the fact they can go to one location for all company approved apps.

Cons: We have had some challenges with the full automated workflow with less standard apps but nothing that is overly concerning.

Great service

Aug 08, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to add new sites (internal or external) SAML setup available Very secure APIs available to pull data into other services or update Okta User profiles from external "source of truth"

Cons: There are a few features lacking, for example searching for groups within Okta can be hard or pulling up reports requires knowledge of their unique search query.

Amazing tool for organizations with many programs!

May 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I used this tool when I taught at KIPP DC, and it was amazing to have all the tools we use in one simple spot!

Cons: It tried to add *every* website to the Okta screen, which was not great, since Okta was for work, and a lot of the sites I visited after work hours (e.g. Facebook, Netflix) I didn't want added to the Okta screen! :)

Secure Logins Without Hassle

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Okta is integrated with most of the applications that I use for work. It saves me time accessing different tools I use, while keeping log in information secure.

Cons: Updating plug-ins, particularly for internet explorer, can be a hassle. Often when I try to update plug-ins for internet explorer, it does not appear to update properly.

Love, hate relationship

Jan 12, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Okta centralizes my logins for frequently used business applications, such as Salesforce, JIRA, Google Drive, etc. and reduces the need to change/remember passwords. It gives me piece of mind that my accounts are secured.

Cons: When not connected to the corporate network, Okta requires 2-step verification that can be tedious and slow me down (at least this is my company's policy). Some of my apps aren't connected to Okta so I still need to bookmark those and remember passwords.

4 plus years over 3 companies

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Simple interface and setup make Okta easy to use and leaves plenty of room to master it. It helps encourage lots of automation and time savings.

Cons: Okta seems to be working hard to deal with some of it's growing pains, their support hasn't been all it was in the past, but they seem to have realized that and are working towards fixing that.

Capterra loader

Okta!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This piece of software is the single best thing to happen to the internet. Passwords that are constantly changing are the bane of my existence and this software helps keep my sanity. Thank you.

Cons: I have nothing bad to say about this software as it works with the code or the Iphone pressure approval.

Good for security

Sep 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Keeps everything safe and secure with it's multiple step verification. Okta is great for privacy and preventing unauthorized access to business laptops and phones.

Cons: If you lose your phone, have to restore it, or get a new phone you will not be able to log into your business laptop. Okta is setup to ping your phone when you try to access certain apps on your computer. If your phone has been reset somehow, you will not be able to work from your laptop.

Capterra loader

Easily manage many things in one place

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Okta makes it easy to organize many different platforms/sites needed for work. Keeps it all in one place and allows sign-in to be very easy and seamless.

Cons: Sometimes it seems I automatically get logged out of different things and have to log back in right in the middle of me working.

Perfect

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The best thing about Okta is its ease of use. I have had end users call me and say they must have done something wrong because nothing is ever "just that easy". I always love to be able to say "Okta is"

Pros: Their Support Ease of use robustness of the product

Cons: They are a little limited on what apps they support on Mobility. They are working hard to expand that market and have made several custom connections just for our company.

Recommendations to other buyers: This will save you so much time. Go sign up. Like, now. Why are you still reading this comment? Go already!

Convenient Single Sign-On Dashboard

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Okta keeps all my work programs easily accessible on a single sign-in dashboard. Signing in with one set of credentials makes using several programs super convenient.

Cons: The pop-ups could go away, but other than that I don't have any issues with this program.

Get Okta and never have to remember a password again

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It auto remembers passwords so you don't have to

Cons: N/a

Overall: IT set this up. I was wary at first but SSO is awesome. I use my work laptop to do personal stuff (caught!) and it remembers all my passwords so I never have to scrummage through notebooks, etc.

Recommendations to other buyers: If you're IT, do it. DO IT. Your people will love you for it. It's not like a VPN which is another step for employees.

Makes life so easy.

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like that a 5 year old could login and figure this tool out. You don't have to be an IT expert and this tool is life changing!

Cons: There are some flukes with the login in process (sometimes) but for the most part, I like everything about the tool!

Overall: Makes my day more efficient.

Never have to remember your ADP password again

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: In todays corporate culture you are using multiple resources and software tools in your day to day. Each tool is asking you to change your password and different intervals making it near impossible to keep up. This takes care of all that for you.

Cons: This is a simple tool, that is effective, any new additions could only make it more complicated without a need. Keep it simple, secure and effective this tool does it all.

Okta

Aug 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Long story short: someone's email got hacked into at the firm. The agency implemented the Okta software shortly afterwards. No one's been hacked since so I guess Okta gets the job done.

Cons: All of the two step authentication options are kind of a bummer. When logging in to our work portal, I chose the option of verification code through text message. Sometimes I have to send the code twice.

Overall: Company security seems to be stronger.

Takes the stress away

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Okta is a great tool that allows me to confidently store my login info for all the different software apps I use for work. I don't have to worry about things getting stolen due to the 2 step authentication I have applied. Great product!

Cons: This isn't necessarily a bad thing, but every so often I will have to log in several times on the same day, even if I don't move my computer. I'm not sure what causes the re-login screen to pop up, but keeping me logged in while at work would make it less of a pain to access my apps. But that also shows how important security is.