# Okta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Okta Software - reviews, pricing plans, popular comparisons to other Single Sign On products and more. Source: https://www.capterra.com/p/119653/Okta --- # Okta Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Okta ## What is Okta? Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, and Adobe trust Okta to work faster, boost revenue and stay secure. ## What is Okta used for? [Single Sign On](https://www.capterra.com/single-sign-on-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/) Overall rating Based on 935 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive security and access Streamlined user management experience Inconvenient mobile authentication process High cost for smaller organizations Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Okta alternatives [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,706)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (140)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119653/Okta/alternatives/) ## Who uses Okta? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive security and access 92% positive reviews out of 324 Most reviewers find security and access control robust, offering centralized identity management, customizable policies, and strong authentication methods that protect sensitive data and simplify compliance. Mazen S Chief Compliance Officer, 51 - 200 employees. "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge security without disturbance to workflows." Inconvenient mobile authentication process 37% negative reviews out of 87 Some users report mobile access is inconsistent, requiring frequent phone authentications, difficult device changes, and limited functionality compared to desktop, causing workflow interruptions. Nitin H Associate technical support engineer, 1,001 - 5,000 employees. "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this particular login so we have to switch over to manually typing the code which shows on the app." Streamlined user management experience 91% positive reviews out of 233 Most reviewers indicate ease of use simplifies onboarding, automates provisioning, and provides a user-friendly interface, reducing administrative workload and improving access to necessary applications. Julie L Director, 1,001 - 5,000 employees. "I have used Okta at multiple organizations and find it a solid option for users, even when they have little experience." High cost for smaller organizations 58% negative reviews out of 52 Some reviewers feel pricing is a significant barrier, especially for small businesses, with expensive licensing and additional costs for advanced features compared to alternatives. Chethan C IT, 2 - 10 employees. "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses." Extensive cloud integration options 97% positive reviews out of 60 Most reviewers describe cloud integrations as highly flexible, supporting numerous SaaS, custom, and legacy apps, which streamlines connecting diverse systems and centralizes access for daily operations. Amany K Security Operations Manager, 51 - 200 employees. "What I love about Okta is the seamless integration of a lot of apps from cloud to premises-based." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Single Sign On 4.8 (245) 75.92% of 245 reviewers that rated this feature as important or highly important You benefit from seamless access to multiple apps with one login using Okta’s Single Sign On. Reviewers appreciate the convenience, time savings, and reduced password fatigue. Many users highlight easy integration with various applications and improved security through centralized authentication. Multi-Factor Authentication 4.7 (201) 70.15% of 201 reviewers that rated this feature as important or highly important With this capability, you add an extra security layer to your accounts. Reviewers find Okta’s multi-factor authentication flexible, easy to set up, and effective at preventing unauthorized access. Users value the variety of verification options and the peace of mind it provides. Access Management 4.7 (181) 68.51% of 181 reviewers that rated this feature as important or highly important Okta offers you centralized and flexible control over who accesses applications and data. Reviewers indicate it’s easy to assign roles, automate permissions, and restrict access based on user needs. Many users value the streamlined management and enhanced security for daily operations. Password Management 4.6 (173) 60.69% of 173 reviewers that rated this feature as important or highly important Okta helps you securely store, autofill, and manage passwords in one place. Some reviewers say password management is simple and secure, with strong policy enforcement and self-service resets. Users appreciate not having to remember multiple passwords and note the reduced IT workload. Data Security 4.7 (146) 68.49% of 146 reviewers that rated this feature as important or highly important With Okta, you gain robust data protection through strong authentication, encryption, and access controls. Reviewers appreciate how Okta safeguards sensitive information, prevents unauthorized access, and reduces breach risks. Some users mention Okta’s reliability and trustworthiness for keeping company data secure. Multiple Authentication Methods 4.7 (118) 68.64% of 118 reviewers that rated this feature as important or highly important Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Okta 34 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Regulate who can view information within the system Define levels of authorization for access to specific files or systems Okta offers you centralized and flexible control over who accesses applications and data. Reviewers indicate it’s easy to assign roles, automate permissions, and restrict access based on user needs. Many users value the streamlined management and enhanced security for daily operations. Integrates with Active Directory Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Verify the identity of users/devices to enable secure access The system can automatically recognize a user and/or device Track and analyse user behavior within a system or network Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation With Okta, you gain robust data protection through strong authentication, encryption, and access controls. Reviewers appreciate how Okta safeguards sensitive information, prevents unauthorized access, and reduces breach risks. Some users mention Okta’s reliability and trustworthiness for keeping company data secure. Passwords are stored in an encrypted format Management of rules, practices, and processes of a company Observe and track the demand, usage, progress or quality of a system, product, or user With this capability, you add an extra security layer to your accounts. Reviewers find Okta’s multi-factor authentication flexible, easy to set up, and effective at preventing unauthorized access. Users value the variety of verification options and the peace of mind it provides. Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Okta helps you securely store, autofill, and manage passwords in one place. Some reviewers say password management is simple and secure, with strong policy enforcement and self-service resets. Users appreciate not having to remember multiple passwords and note the reduced IT workload. Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Trigger clickable pop-up messages Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges You benefit from seamless access to multiple apps with one login using Okta’s Single Sign On. Reviewers appreciate the convenience, time savings, and reduced password fatigue. Many users highlight easy integration with various applications and improved security through centralized authentication. Set up connections to third-party platforms to improve business processes Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Get Advice We can help you find the software with the features you need. Features 4.6 (898) 4.6 Based on 898 reviews ## Pricing Value for money 4.5 (481) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/119653/Okta/pricing/) Starter $6.00 Per User,Per Month It includes: - Universal Directory - Workflows - 5 flows - Single Sign-On - Multi-Factor Authentication Essentials $17.00 Per User,Per Month It includes: - Universal Directory - Single Sign-On - Multi-Factor Authentication - Adaptive MFA - Workflows - 50 flows - Lifecycle Management - Access Governance - Privileged Access Value for money 4.5 (481) 4.5 Based on 481 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (500) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (500) 4.5 Based on 500 reviews ## User reviews Overall rating 4.7 Based on 935 reviews Filter by rating 5(685) 4(206) 3(39) 2(3) 1(2) Mentioned topic Sorted by most recent MV Manuel V. POD Coordinator Hospital & Health Care ### "Simple and reliable for everyday access management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 Overall, my experience with Okta has been pretty positive. It makes logging into work apps much easier and saves time day to day. Once everything is set up, it runs smoothly and feels reliable. Pros What I liked most is how simple it makes logging in. Single sign-on saves a lot of time, and I don’t have to deal with passwords as much. The dashboard is clean and easy to navigate, so finding apps is quick. Overall, it feels reliable for everyday use. Cons What I liked least is that it can feel a bit clunky at times, especially when something doesn’t sync right and you get locked out. Also, some setup steps aren’t very intuitive, so it can be frustrating if you’re not super familiar with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hadi B. Product Coordinator E-Learning ### "A Secure and Reliable Identity Platform for Modern Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2026 In general, Okta has remained a reliable and safe identity platform couple with a user-friendly experience for user management across the company. By setting up a single authentication system in my work in technical product support, it is easier to get along with users and support staff. Besides the security aspect, it also makes it convenient for users to log in to crucial applications. Yes, some advanced features need technical skills for configuration, but after doing all the groundwork, Okta is known for giving a steady and smooth identity management experience. Pros Okta helps in providing a secure and smooth identity management experience probably by making user authentication and access control much less of a chore across various systems. The Single SignOn mechanism is dependable, and the range of compatible applications and setups is quite large, which means less time in preparation of new applications. Besides, the admin console is simple and offers great transparency to user activities, security events, and lifecycle management. Besides providing excellent round-the-clock support, automated provisioning and deprovisioning help in cutting down the manual working hours drastically while at the same time ensuring compliances are maintained. Cons Some areas of configuration can be overwhelming especially when it comes to working on advanced policies or custom integrations. It might require strong technical background to resolve SSO problems and in some cases the material provided might be aimed at those who are more familiar with the identity protocols such as SAML or OAuth. Pricing could be a factor if an organisation carries out multiple operations and hence needs several addons. Even though reporting is up to the mark, it cannot be said to be as versatile as the specialized analytic tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nikita B. Senior Business Development Executive Information Technology and Services ### "Secure and Scalable Identity Platform with Strong Access Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 21, 2026 Our experience with Okta has been very positive. It provides robust identity and access management with strong security features. User onboarding and management are streamlined, and the interface is intuitive. While setup requires some effort initially, the platform delivers reliable performance, good support, and long-term value for enterprise use. Pros 1\. Strong password management and secure authentication features 2. Smooth user interface with easy navigation 3. Efficient user onboarding and lifecycle management 4. Reliable customer support and documentation Good value for money considering enterprise-grade security Cons 1\. Initial learning curve can be slightly steep 2. Pricing may feel high for smaller teams 3. Some complexity in advanced configurations 4. Onboarding setup can require careful planning Switched from [Azure Active Directory External Identities](https://www.capterra.com/p/254815/Azure-Active-Directory-External-Identities/) We switched to Okta for its stronger integration ecosystem, better user provisioning, and more flexible authentication options. It simplified identity management, improved security, and provided a more scalable and centralized access control solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Senior business development executive Information Technology and Services ### "Reliable identity management with strong security features" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 21, 2026 Over all the experience with of the has been positive it has help line authentication and improved security across our organisation once everything is set a properly it run smoothly and become the reliable part of daily operations Pros What i like most about okta is how easy it makes access management. The single sign on feature is really convenient it says time and it is of remembering multiple passwords it also has strong security features like multiple authentication which gives us confidence that our system are well protected all its amplifies both user access and admin control Cons One thing that could be improve is the user interface its functional but not always very intitute special for new users also in set up an integration can you bit Complex and many require some technical expertise Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) The detailed reports are good and we can give access with fast process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager Retail ### "Streamlined Access and Strong Security in One Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2026 Overall, my experience with Okta has been positive. The platform provides a reliable and secure way to manage user access across multiple applications, with features like single sign-on and multi-factor authentication making day-to-day use much more convenient. It has helped streamline onboarding and improve overall security within the organization. While there is a learning curve when it comes to setup and administration, and some configurations can be complex, the platform’s scalability, strong integrations, and consistent performance make it a valuable solution for identity and access management. Pros What I liked most about Okta is its strong security and ease of access management combined in a single, cloud-based platform. Features like single sign-on and multi-factor authentication make it much easier for users to securely access multiple applications without juggling credentials, while still maintaining a high level of protection. I also appreciated how it centralizes user management, allowing IT teams to automate provisioning and streamline onboarding, which improves overall efficiency. The platform’s scalability and reliability stand out as well, making it suitable for growing organizations, and its flexibility in integrating with a wide range of applications adds to its overall value. Cons What I liked least about Okta is that its interface and administrative setup can feel complex, especially for new users or smaller teams without dedicated IT support. While the platform is powerful, configuring policies, integrations, and workflows often requires a deeper level of technical knowledge than expected. Additionally, troubleshooting issues can sometimes be time-consuming, particularly when dealing with authentication errors or integration mismatches. There are also occasional concerns with pricing, as costs can add up quickly depending on the features and scale needed. Overall, while Okta is highly capable, the learning curve and complexity can be a drawback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Student Helper Education Management ### "Okta is a good management platform. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 1, 2026 Overall, I can look past the cons because it stays secure. Okta is a great way to manage single sign on and I like it. Pros Okta helped keep our data secure. The MFA system was great and easy to user. Getting users set up was easy too. Cons I had a few cons, it was sometimes really slow and sometimes the "keep me logged in" feature did not work. I get the 2FMA things but why have the option if it does not work? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Charlie L. Assistant Editor Entertainment ### "A Great, Streamlined Onboarding and Verification Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 Overall, Okta and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management, smooth daily sign in, and allowed me to get right to work at the beginning of each day. Pros Okta provided a clear and easy way to verify and streamline onboarding at one of my first jobs in Los Angeles. The user interface was clean and simlpe, the verification process allowed me to manage my passwords without worrying about data leaks, all without an insane learning curve. Cons While I only used Okta for a short period of time, I think the one thing I'd build on would be the cloud integrations. While they exist, at the time Okta seemed just one step behind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Michael G. Partner Computer & Network Security ### "Great integration and ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2026 Pros The ability to integrate with all of our cloud offerings as well as our on prem installed software. The integration and ease of use makes it an Easy go to solution. Cons Some of our on prem tools did t have documentation on how to integrate but we were able to figure it out with the support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Anne-Lise G. HRBP Food & Beverages ### "Okta is part of my daily life at work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 25, 2026 Okta is comparable to Duo Security, which I used with another employer. Okta is reliable and user-friendly. No complaint from this user! Pros Once Okta is installed on your mobile device, it's really a breeze to get the dual-factor authentication done. Cons I have to authenticate myself 20 times a day, but that's probably the point of this security feature. Having facial recognition does make the process a lot smoother. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) it was a Corporate decision, I had not decision power in this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Director Hospital & Health Care ### "Top Notch IAM Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 22, 2026 Our overall experience has been almost 100% positive, which is unusual, but refreshing. As a non-profit, Okta offered us a fantastic discount and several hours of free implementation services under their Okta for Good program. The service has been 100% solid and the utilization of their Lifecycle Management using our HR system as a source has greatly improved our workflow. Pros It's quite easy to use. It's widely compatible with a wide range of services. Support, the few times that we've needed them, have been responsive and quite helpful. We've worked with their Professional Services team on a couple of occasions and found them to be extremely competent and great to work with. They communicate well on service interruption issues or upcoming events that may impact our service. Cons There hasn't been much not to like, at least for what we use it for. If I have a complaint, it's that their logs can be a bit difficult to decipher, but part of that is because we don't need to do so all that often. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reasons for choosing Okta Ease of use as well as price (due to heavy non-profit discounts). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119653/Okta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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