--- title: "Okta Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Okta Software - reviews, pricing plans, popular comparisons to other Single Sign On products and more." source_url: "https://www.capterra.com/p/119653/Okta/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Okta Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Okta ## What is Okta? Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, and Adobe trust Okta to work faster, boost revenue and stay secure. ## What is Okta used for? [Single Sign On](https://www.capterra.com/single-sign-on-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/) Recognitions Shortlist Best ease of use Overall rating Based on 947 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive identity security controls Streamlined user management experience Mobile authentication inconveniences High cost for smaller organizations Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Identity Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Access Governance / 2026 - Identity Management / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Okta alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (148)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119653/Okta/alternatives/) ## FAQs about Okta Overview ### What problems does Okta solve? Okta solves password overload, repeated logins, and inconsistent access control by giving employees one sign-on portal for business applications, with multi-factor authentication and centralized permissions. IT, security, HR, and support teams benefit from automated onboarding and offboarding, fewer password-reset tickets, access monitoring, and faster application provisioning. Answer based on 609 reviews Overview ### Which roles and teams benefit most from Okta? Okta is most used by IT managers, IT engineers, and technical support teams to manage employee access, single sign-on, and account security across business applications. Software engineers and developers use it to authenticate users and control development-tool access, while sales, recruiting, and customer service teams sign in to daily systems with fewer password-related interruptions. Answer based on 922 reviews Overview ### What company size and industries is Okta built for? Okta is built for enterprises and computer software organizations, with 37% of reviewers from enterprise companies and 17% in computer software. Its customer and workforce identity solutions protect AI agents, users, employees, and partners. Reviewer adoption also spans midsize businesses (32%), small businesses (31%), IT services (13%), and financial services (6%). Answer based on 946 reviews Features and Usability ### What are the key features of Okta? Okta includes single sign-on for accessing work applications after one login, plus multi-factor authentication and multiple authentication methods for account verification. Access management and Access Controls/Permissions assign application access by role, group, or condition. Password management supports credential management and self-service resets. It also covers Compliance Management. Answer based on 126 reviews Pricing ### How much does it cost and what fees or limitations are included? Okta offers Starter at $6/user/month and Essentials at 17/user/month, with a free version and free trial available. Starter includes MFA, SSO, Universal Directory, and five Workflows; Essentials adds governance, adaptive MFA, lifecycle management, privileged access, and 50 flows. Reviewers often find costs high for smaller teams, especially as users or advanced features increase. Answer based on 83 reviews Integrations ### Which third-party tools and platforms does Okta integrate with? Okta integrates with Gmail, Google Workspace, Microsoft 365, Slack, BambooHR, Jira, and Zoom Workplace. It also connects with Salesforce Sales Cloud through its official catalog. These integrations support single sign-on, user provisioning, and centralized access across email, collaboration, HR, project management, video conferencing, and CRM systems. Answer based on 89 reviews Getting Started and Support ### How easy is it to onboard and train a team on Okta? Okta offers in-person and live online training, webinars, documentation, and videos. Reviewers report that end users and new hires usually learn single sign-on quickly with minimal training, while administrators need more time for initial setup, advanced policies, integrations, roles, and custom workflows. Dedicated admin training helps teams manage complex configurations. Answer based on 21 reviews Getting Started and Support ### What customer support options does Okta offer, and how do users rate the experience? Okta offers Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as responsive, knowledgeable, and effective at resolving issues, with community resources also helpful. However, some report slow ticket responses, inconsistent assistance for integrations, limited onboarding help, and paid-support frustrations. Answer based on 135 reviews Security ### How does Okta handle data security and access control? Okta uses single sign-on, multi-factor and adaptive authentication, role-based permissions, and centralized access policies to limit access to authorized users. It supports automated provisioning and deprovisioning, access logs, and security monitoring. Reviewers report that advanced policy configuration and integrations can be complex, and authentication outages or delays can disrupt access. Answer based on 433 reviews ## See trending topics mentioning Okta [How can a small IT team automate Active Directory onboarding and offboarding without handling every account change by hand?](https://www.capterra.com/identity-management-software/trending-topics/how-can-a-small-it-team-automate-active-directory-onboarding-and-offboarding-without/) Last updated on October 26, 2026 ### How can a small IT team automate Active Directory onboarding and offboarding without handling every account change by hand? Answered by Capterra Research Analyst Team [Okta vs JumpCloud vs Microsoft Entra ID: which single sign-on software costs less per user for a 25-person company?](https://www.capterra.com/identity-management-software/trending-topics/okta-vs-jumpcloud-vs-microsoft-entra-id-which-single-sign-on-software-costs-less-per-user/) Last updated on October 26, 2026 ### Okta vs JumpCloud vs Microsoft Entra ID: which single sign-on software costs less per user for a 25-person company? Answered by Capterra Research Analyst Team [Which multi-factor authentication tools give a small business push approval on staff phones and protect Windows or VPN logins?](https://www.capterra.com/identity-management-software/trending-topics/which-multi-factor-authentication-tools-give-a-small-business-push-approval-on-staff/) Last updated on October 26, 2026 ### Which multi-factor authentication tools give a small business push approval on staff phones and protect Windows or VPN logins? Answered by Capterra Research Analyst Team ## Who uses Okta? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive identity security controls 93% positive reviews out of 334 Most reviewers describe security and access control in Okta as robust, offering centralized identity management, strong authentication options, and granular permission settings that help protect sensitive data and simplify compliance. Mazen S. Chief Compliance Officer, 51 - 200 employees. "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge security without disturbance to workflows." Mobile authentication inconveniences 37% negative reviews out of 87 Some reviewers report mobile access in Okta can be cumbersome, with authentication issues, device dependency, and occasional app responsiveness problems causing workflow interruptions. Nitin H. Associate technical support engineer, 1,001 - 5,000 employees. "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this particular login so we have to switch over to manually typing the code which shows on the app." Streamlined user management experience 91% positive reviews out of 240 Most reviewers indicate ease of use in Okta through intuitive interfaces, automated onboarding, and simplified provisioning, which reduce administrative workload and improve user access efficiency. Anonymous User Manager, 2 - 10 employees. "I also appreciated how it centralizes user management, allowing IT teams to automate provisioning and streamline onboarding, which improves overall efficiency." High cost for smaller organizations 56% negative reviews out of 55 Some reviewers indicate pricing in Okta is a significant barrier, especially for small businesses, as costs increase with advanced features and user count. Chethan C. IT, 2 - 10 employees. "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses." Extensive cloud integration ecosystem 97% positive reviews out of 63 Most reviewers find cloud integrations in Okta highly versatile, supporting seamless connections with numerous SaaS, on-premises, and custom applications, which streamlines workflows and centralizes access management. Amany E. Security Operations Manager, 51 - 200 employees. "What I love about Okta is the seamless integration of a lot of apps from cloud to premises-based." ## Features AI summary Based on 780 Single Sign On reviews Capterra data shows that buyers of Single Sign On software rank the following features as their top priorities: - **Secure Login** (**66%** of reviewers rated this feature as critical) - **Authentication** (**71%**) - **Data Security** (**74%**) Okta supports all three of the features reviewers value most: **Secure Login**, **Authentication**, and **Data Security**. Together, these capabilities help businesses protect user access, verify identities with confidence, and keep sensitive information secure, allowing teams to manage sign-on access more efficiently and reduce security risks. Secure Login 4.7 (30) 100.00% of 30 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Authentication 4.9 (23) 100.00% of 23 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Data Security 4.7 (147) 68.71% of 147 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Password Management 4.6 (180) 62.22% of 180 reviewers that rated this feature as important or highly important Okta’s password management helps you securely store, autofill, and reset passwords in one place. Users say it simplifies credential handling, enforces strong policies, and reduces IT workload, though some note frequent password changes can be inconvenient. Multi-Factor Authentication 4.7 (207) 70.53% of 207 reviewers that rated this feature as important or highly important This capability adds a strong extra layer of security by requiring multiple identity checks. Reviewers appreciate the variety of MFA options, easy setup, and how it protects against unauthorized access, though some mention minor hassles with automation and SMS reliability. Single Sign On 4.8 (253) 76.68% of 253 reviewers that rated this feature as important or highly important Okta offers seamless single sign-on, letting you access multiple apps with one login. Users think it saves time, reduces password fatigue, and is easy to set up, with many praising its broad app integrations and convenience for daily work. Okta 33 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: With Okta’s access management, you can easily control and monitor who accesses specific apps and data, tailoring permissions by role or group. Reviewers appreciate its flexibility, centralized control, and how it streamlines onboarding and protects sensitive resources. - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Security: Protect sensitive data for digital privacy - Governance: Management of rules, practices, and processes of a company - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: This capability adds a strong extra layer of security by requiring multiple identity checks. Reviewers appreciate the variety of MFA options, easy setup, and how it protects against unauthorized access, though some mention minor hassles with automation and SMS reliability. - Multiple Authentication Methods: You get flexibility with Okta’s support for various authentication methods, like push notifications, SMS, and biometrics. Reviewers appreciate the security and choice, though some mention occasional inconvenience when switching devices or using extra apps. - Password Management: Okta’s password management helps you securely store, autofill, and reset passwords in one place. Users say it simplifies credential handling, enforces strong policies, and reduces IT workload, though some note frequent password changes can be inconvenient. - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Push Notifications: Trigger clickable pop-up messages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Okta offers seamless single sign-on, letting you access multiple apps with one login. Users think it saves time, reduces password fatigue, and is easy to set up, with many praising its broad app integrations and convenience for daily work. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system --- Get Advice We can help you find the software with the features you need. Features 4.6 (910) 4.6 Based on 910 reviews ## Pricing Value for money 4.5 (491) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/119653/Okta/pricing/) Starter $6.00 Per User,Per Month It includes: - Universal Directory - Workflows - 5 flows - Single Sign-On - Multi-Factor Authentication Essentials $17.00 Per User,Per Month It includes: - Workflows - 50 flows - Lifecycle Management - Access Governance - Privileged Access - Universal Directory - Single Sign-On - Multi-Factor Authentication - Adaptive MFA Professional Inquire for pricing It includes: - Access Governance - Privileged Access - Workflows - Unlimited flows - Device Access - Identity Threat Protection with Okta AI - Identity Security Posture Management - Sandbox - Lifecycle Management - Multi-Factor Authentication - Adaptive MFA - Universal Directory Enterprise Inquire for pricing It includes: - Adaptive MFA - Lifecycle Management - Access Governance - Privileged Access - Device Access - Identity Threat Protection with Okta AI - Identity Security Posture Management - API Access Management - Access Gateway - Machine-to-Machine Tokens - Universal Directory - Workflows - Unlimited flows - Single Sign-On - Multi-Factor Authentication Value for money 4.5 (491) 4.5 Based on 491 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (511) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (511) 4.5 Based on 511 reviews ## User reviews Overall rating 4.7 Based on 947 reviews Filter by rating Counts reflect reviews available in this feed. 5(688) 4(214) 3(40) 2(3) 1(2) Mentioned topic Recent reviews first, then most helpful SE Software Engineer Software Engineer Used the software for: 1-3 years ### "Okta simplifies identity access and microservice security" 4.5 November 4, 2026 It handles central identity and access control for our infrastructure. By trusting the platform to manage multi-factor authentication, our developers avoid writing custom security logic and focus on resolving incident tickets instead. Pros The SDKs make OIDC integration into our Node and Go microservices quick. The identity provider performance is incredibly stable, meaning login latency never impacts our frontend user experience during peak traffic. Cons Scaling the licensing for a growing engineering team makes the pricing model expensive. Onboarding external contractors requires navigating a complex UI to configure temporary access permissions properly. SE Software Engineer Software Engineer Used the software for: 1-3 years ### "Okta simplifies OAuth authorization and user management for microservices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 5, 2026 Okta offers solid ease of use and fair value for money for identity services. Streamlined developer management and onboarding saved engineering sprints, and technical customer support helped debug OIDC tokens. Pros OAuth 2.0 and OIDC SDK integration simplifies user management across backend microservices. Granular password management policies and MFA rules protect sensitive admin scopes and staging logins. Cons Automating initial tenant deployment and schema sync between preview sandboxes and production environments requires verbose Terraform resource definitions. HR Human Resources Specialist Human Resources Specialist Used the software for: 1-3 years ### "Okta Security is the best!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 5, 2026 Pros I liked Okta's customer support, cloud integration, and strong security features. The integration capabilities were helpful for RRS Group, and Okta provided a centralized and secure approach to identity and password management. Cons The password management experience could be improved, particularly by making some features more intuitive and easier to manage for end users and administrators. FG Fernando G. Talent Acquisition Used the software for: 1-3 years ### "Enhancing Security and Identity Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2026 Pros Okta provide us a secure and centralized management of user identities and access. Also, connects easily with a wide range of business applications and systems. Cons Some administrative features could be more intuitive and easier to navigate. Okta costs can increase as user numbers and advanced security requirements grow. Hrithik V. Software Engineer - Trading Systems Used the software for: Less than 1 year ### "Reliable SSO for internal and trading tools" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 14, 2026 Overall, Okta is reliable and convenient for everyday access. It works well for both regular company apps and more critical systems, though access issues can be disruptive when they happen. Pros It gives us one place to access internal tools, including our UI, and SSO usually makes logging in quick and simple. It's especially useful when moving between several applications during the day. Cons Access requests, password expiry, and account lockouts can be frustrating. Since some important tools depend on it, an Okta issue can block work until IT or security helps resolve it. Mohammed N. Researcher Used the software for: 3-5 years ### "Reliable Identity and Access Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 19, 2026 Okta has been a reliable identity and access management platform. It improves security, simplifies user authentication, and integrates well with many business applications. Pros Okta simplifies identity management with secure single sign-on, user access control, and integrations. Cons Initial setup can be complex, and advanced features may require additional configuration and cost. Update these AD Arnold D. Senior executive Used the software for: 1-3 years ### "Improving Security and Productivity Across the Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 10, 2026 Overall, my experience with Okta as a Senior Executive at iQor has been very positive. The platform has played an important role in strengthening how we manage identity and access across a large and distributed workforce. It has helped simplify access to essential applications while maintaining a strong security foundation. Pros What I liked most about Okta was how it made security feel seamless rather than burdensome. As a Senior Executive at iQor, I appreciate solutions that not only strengthen security but also improve the employee experience, and Okta does both very well. The single sign-on feature significantly reduced the frustration of managing multiple passwords and gave employees faster access to the applications they use every day. At the same time, the platform's multi-factor authentication capabilities provided an added layer of protection without disrupting productivity. Cons While my overall experience with Okta has been positive, one aspect I liked least was that the initial setup and integration process could be complex, especially when connecting a large number of applications and systems. As a Senior Executive at iQor, I understand that enterprise-grade security solutions require careful planning, but implementation can take significant time and coordination across teams. Victoria S. Project specialist Used the software for: 3-5 years ### "Okta for security" 5.0 June 10, 2026 We used Okta for secure sign-ins and passwords management on our corporate computers. Easy to use and to ensure security. Pros Okta is very easy to use. It is another security layour that helps avoid any kind of data breach, insecure connections, etc. Okta automatcially suggests to update the apps in a timely manner. Cons I haven't noticed anything in particular that I wouldn't like about Okta. It works as expected and surves its purpose. QA Quality Assurance Engineer Quality Assurance Engineer Used the software for: 1-3 years ### "Essential SSO for navigating multiple testing environments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 9, 2026 Okta is a massive time-saver for QA workflows. It provides the strict security our organization needs without acting as a bottleneck when I need to quickly jump between Jira tickets, code repositories, and different test environments to verify a bug. It securely handles the access so I can focus on testing. Pros I constantly switch between Jira, staging servers, CI/CD pipelines, and various testing tools throughout the day. Okta makes this seamless with reliable Single Sign-On (SSO). It completely eliminates the need to manage and cycle credentials for every internal tool. The Okta Verify push notifications make MFA fast, so logging into a new testing environment or authenticating via an Ubuntu terminal doesn't break my focus or slow down my workflow. Cons Managing test automation accounts can be a headache. Handling or bypassing MFA for service accounts or automated test runs (like Python scripts interacting with secure APIs) often requires complex workarounds or constant back-and-forth with the admin team. Additionally, if session timeouts are set too aggressively by IT, it can unexpectedly boot you out during long exploratory testing sessions. Kevin F. Generalist Used the software for: 1-3 years ### "Okta Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Pros It is easy to use and you can always get help from their customer service. The software is user friendly and it's great value for your money. Cons Sometimes you have to wait for customer service to get back with you, but that's normal for all software. Since their IT and customer service teams are busy, be patient and you will get help. [View all Reviews](https://www.capterra.com/p/119653/Okta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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