# Kiteworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kiteworks the right File Sharing solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119690/Kiteworks/reviews --- Kiteworks 4 (27) [View alternatives](https://www.capterra.com/p/119690/Kiteworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kiteworks Ease of use 4.3 Customer Service 3.6 ## Pros and Cons in Reviews AK Athene K Product ManagerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “Strong security and compliance features, good collaboration tools and easy to use interface.“ February 15, 2026 PP Pankaj P Senior Security AnalystInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “It is very easy to use nd is highly scalable solution for file transfer.“ November 8, 2022 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua S. Desktop Support Specialist I Financial Services Used the software for: 6-12 months ### "Great file encryption tool" March 3, 2021 4.0 Accellion made it incredibly easy to share encrypted messages and files with people. There is no difficulty with doing this sort of task. Pros I like how easy it is to send encrypted files to someone. It can be done through a web portal, or through outlook with a plugin. Cons It would be nice if there was a way to access your email from within the web portal for Accellion and not just emails that were sent through it. Review Source AK Athene K. Product Manager Financial Services Used the software for: 2+ years ### "Great secure file transfer & collaboration tool especially if security and ease of use are your priorities " February 15, 2026 4.0 Overall very satisfied for daily use. Security and confidentiality were very important for us, and Kiteworks provides a very good solution, while also being very intuitive to use. Pros Strong security and compliance features, good collaboration tools and easy to use interface. Work becomes very easy, without over complicated processes. Cons Less competitive pricing for more advanced features. In our case, initially we didn’t want to allocate such a significant amount. In the end it was definitely worth it, but at first we were unsure if we’d find that mych valye for our $$ Review Source VR Verified Reviewer Global Project Coordinator Market Research Used the software for: 2+ years ### "Not totally reliable" January 16, 2020 3.0 Provides a way to send files securely easily. However, it needs to work more reliably. Pros When it works, it is easy to securely send files and folders to other people. Interface is easy to use. Can also send larger files than what Outlook typically allows. Cons It does not work consistently. Every now and then and for no rhyme or reason that I can see, desired files will not upload to the email. Then, you can't just attach a file the old-fashioned way and send; you have to start a whole new email. Review Source PP Pankaj P. Senior Security Analyst Information Technology and Services Used the software for: 2+ years ### "Kiteworks MFT works as a great tool for sending and keeping files over a secure channel." November 8, 2022 5.0 My overall experience with kiteworks MFT is great , as an administrator it is very easy to administrate the tool. Pros It is very easy to use nd is highly scalable solution for file transfer. Cons ore data storage and licenses should be given Alternatives considered [File Transfer Gateway](https://www.capterra.com/p/188992/FileMage-Gateway/) Review Source NE Narciso E. IT Training Specialist Law Practice Used the software for: 2+ years ### "When Limited Email Server Capacity is not a Limiting Factor" August 24, 2021 5.0 Not every intended recipient's email server capacity can accommodate huge attachments, this is where Accellion come into play. Pros The security. Only the intended recipient can access the file. Cons The inability to use image in the signature block. Review Source Ketul K. Mgr. Demand & Supply Planning Cosmetics Used the software for: 2+ years ### "Good for File Compression" December 28, 2018 3.0 Decent platform when it comes to file sharing and email compression. Pros When sending outlook emails above a certain file size, this platform helped to compress the files by using a temporary cloud based location. Cons There were often bugs where emails got stuck in the outbox or settings were disabled preventing emails from going through due to large file sizes. Review Source Mary Anne H. Analyst, Consulting Division Management Consulting Used the software for: 6-12 months ### "SLOW" April 16, 2019 1.0 Pros Gets the job done. File sizes can be pretty big. Cons Takes a long time to send, sometimes it absolutely will not send at all. And I have to hope the file got uploaded to the file manager, so when I try to resend at least it won't waste time uploadin g again. Not integrated with outlook contacts so always have to keep retyping, may have typos. Does not seem as forward thinking or userfriendly as some of the other file-sharing services ie Google Drive, 365, WeTransfer, Dropbox... which come wtih complementary tools to get the job done in more ways e.g. Collect app by WT and desktop integration and Paper for Dropbox. Review Source AS Alan S. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Integration with DropBox keeps files Syncd" January 19, 2018 3.0 Good tool to share secure files and integrate with Dropbox tool Pros Kiteworks helps sharing files among various systems in a secure way. It has good integration with DropBox which makes our life easier. I use this for our clients and help them sharing the important files across various locations. Cons Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files. But can find by spending a little bit time. Review Source SA Sunny A. CEO Computer Software Used the software for: 1-2 years ### "Kiteworks makes the document management easier" February 16, 2018 4.0 Pros Kiteworks is helping my team to manage the documents easily. It helps with collaboration and files can be shared to teammates. Helps keeping the backups online. Versions can be Kept and restored at anytime. Data stay secure on its own cloud. Review Source Wesley S. Head Of Information Technology Airlines/Aviation Used the software for: Less than 6 months ### "Great product during my trial" September 19, 2018 4.0 Tester Pros I love this product and the ability to connect via mobile. I was a trial tester for this version. We used Accellion as our Large File FTP, and Kiteworks was really great. Cons Our security wouldn't allow Kiteworks. We had to keep accellion as our primary FTP even though we couldn't ever get the Java install to work. Review Source KT Kelvin T. N/A Information Technology and Services Used the software for: 2+ years ### "Enterprise level quality software and support" April 16, 2021 5.0 Pros Support is extremely fast and detailed in my experience and has always been extremely helpful. In today's age of work from home, sharing files securely with colleagues and external is essential. Cons Closed software but it does help keep the software safer. Review Source VN Vicky N. Lead UI/UX Computer Software Used the software for: 1-2 years ### "Helps with managing file sharing" March 2, 2018 4.0 Pros Kiteworks let me share files with my colleagues. It helps with managing files for various projects. Helps with collaborating with team members. Cons Easy to use functionality is provided by Kiteworks. Let us manage files effectively and without any issues. Review Source JN Jeremy N. Marketing manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Kiteworks keeps my documents updated" February 28, 2018 4.0 Pros Kiteworks helps me update my documents anytime over the internet. It helps me keeping these updated all the time. Cons I don not need any software in my computer beside a browser. Everything is updated online and backups are saved. Review Source AT Austin T. Sales executive Computer Software Used the software for: 6-12 months ### "Got office documents centralized" March 2, 2018 4.0 Pros Kitworks helped us organizing the office documents. It keeps everything centralized on its server and let us access documents anytime. Review Source Jorge A M. Project Manager; Transmission & Distribution Services Construction Used the software for: Less than 6 months ### "Updated FTP" December 4, 2018 4.0 Overall great experience so far. Simple and to the point. Not clutter like many others. Pros This is a clean up version of a typical web-based FTP. Use it from anywhere. Has all the basic features Cons has an inbox and not really sure about the benefits of this. Review Source MK Matt K. CEO Computer Software Used the software for: 1-2 years ### "A great File management system to fulfill our needs" March 1, 2018 4.0 Pros Kiteworks helps us with managing files and updating it right from our accounts. It keeps us notified for changes made my other collaborators on the files. Collaboration system helps us managing updates on the files from remotely. It makes the communication easier. Review Source VR Verified Reviewer Director Computer Software Used the software for: Less than 6 months ### "A good tool that makes life secure and simple" December 20, 2018 4.0 Pros It makes exchanging documents a breeze. And I have complete control over the security complete with expiry. Cons Nothing much. It performs as promised honestly. Review Source JH Jeff H. Search Advisor Computer Software Used the software for: 6-12 months ### "Easy to use and Clean interface" September 2, 2016 5.0 Pros Great application for managing the files and sharing them with your friends. It helps with connecting third-party apps and provide functionality to integrated documents. Very easy to use and clean interface helps with managing each and every functionality easily. Cons Recovering files from trash would be helpful if that feature can be built in. All other features looks good. Review Source SR Siddesh R. Manufacturing Engineer Automotive Used the software for: 6-12 months ### "Great tool" June 9, 2018 5.0 Pros This is a nice tool to share your files and documents with different teams and people around the globe in few seconds. Cons Being associated with drop box and icloud people tend not to use this much as those are way better than this. Review Source AT Austin T. IT Consultant Computer Software Used the software for: Less than 6 months ### "Extra storage backup software" January 30, 2016 5.0 Pros Kiteworks is moving in the right direction with providing the features of keeping backups online. It provides extra storage as needed to keep your files online. We have started using it for our customer shared files and it seems a good option to continue with. Cons Single sign-on can be added to Kiteworks. if i can use my Gmail login to sign in to this tool, that would be awesome! If they can add a free version with basic features or some limitations, it would be great and most people can start using it then. Review Source SG Stan G. Director of Sales Computer Software Used the software for: Less than 6 months ### "Content sharing is easy using kiteworks" October 20, 2017 4.0 Great software to manage document and primarily for collaborating with other users. Pros kiteworks helps sharing content with different collaborators easily. The documents can be shared and synced to user's devices on the real time. The access of documents can be managed via mobile device or computers using the internet. Cons Can be worked on improving the user experiences. kiteworks compete with dropbox but when it comes to user experience, dropbox wins at this moment. Review Source PV Pankaj V. Office Manager Computer Software Used the software for: Less than 6 months ### "Collaborative tool to share docs with your Business people" January 30, 2016 4.5 Pros Our organization recently started using this software. It has been working well and collaboration seems good. We have been trying out if this tool can work alongside with our Google Apps accounts and if file sharing can be better. By now everything seems good as we expected. Cons A chat feature would be good to collaborate with my team. A few other tools can gives ability to chat with people (With whom you share files). it would be good if Kiteworks can get that feature as well. Review Source GT Gina T. Social Media Manager Computer Software Used the software for: 6-12 months ### "Average overall product" July 30, 2018 4.0 Pros Overall a pretty average quality recruiting software all around, decent value and reliability but nothing new. Cons Many of the features this product offers have been done better by other extremely similar products in the recruiting realm. Review Source MD Matt D. IT Director Computer Software Used the software for: Less than 6 months ### "Online, Secure, Backup: Kiteworks!" January 28, 2016 5.0 Pros It's Online. It's Secure. It's good for backups! That's what I have been looking for before I sign up for KiteWorks. Kiteworks provides all features of a cloud based file management tool. It has good interface to play with and its quick to learn as well. Happy using it so far. Cons Collaboration can be improved. When it comes to share the files with friends, the option exists but can be improved on how we share it. Review Source KD Ken D. Owner Computer Software Used the software for: Less than 6 months ### "All About Security" November 7, 2016 3.0 Kiteworks is more about working within than sharing out and collaboration. There's a large focus on security here which is great for sharing private files... but this is difficult to deal with if you're trying to work with anyone beyond your company.. Not recommended for personal use or anyone that works collaboratively. Pros Security. Cons Very Niche with what it offers. Great for inside files, not so great with sharing beyond the inside. Review Source Similar Products Featured ## Related categories [File Sharing](https://www.capterra.com/file-sharing-software/)[Email Security](https://www.capterra.com/email-security-software/)[Collaboration](https://www.capterra.com/collaboration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.