Who Uses This Software?

Companies that issue a lot of paper checks but want to convert to electronic payments that offer rebates on spending while improving the AP process and increasing control.


Average Ratings

7 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Comdata
  • www.comdata.com
  • Founded 1969
  • United States

About Comdata AP Automation

Turn paying your bills into a revenue generator with Comdatas AP Automation and Virtual Credit Card solutions. Partnering with Comdata minimizes the cost and labor associated with paper check payments, streamlines your existing AP processes, and improves security. In addition, we seamlessly integrate with most ERP systems and maximize your vendor enrollment with a dedicate team. The best part? Earn money back on every dollar you spend.


Comdata AP Automation Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management

Comdata AP Automation Reviews Recently Reviewed!


Comdata - Excellent Payment Program and Online Access

Aug 02, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Streamlined look

Quicklinks

It's user friendly

Cons: The reports are not intuitive, and training is limited

It would be nice to have a quicklinks to a card number and get all info on the card - right now you go one link to see if it's active, search again to get transaction history, another link to then block - Can you put all that info in one screen please?

Overall: The Comdata program has been a great overall experience. They have an excellent group to help rollout the program, and address all concerns or issues that may arise. The vendor maintenance group is awesome and extremely supportive, whether it comes to one-off new additions or enrollment campaigns. The website is well designed, to allow you any info and self-service you may need. Although you have contacts you can reach out to and get help very timely, who will see you through the issue. I am very impressed with Comdata, and would highly recommend them!

Recommendations to other buyers: Redesign the reports to make them more clearly defined or understood, maybe you can hover and see a pic? Right now there are a lot, but it is still unclear to understand what you do with all of them. And what would you do with the Business Intelligence, to build your own. It's there for a reason, so how can I use it to benefit me?

Comdata ConnectPay saves time & money and created new revenue

Jan 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Reporting is good. Settlement of Virtual Credit Cards is much easier than we thought it would be because of the GL reports that come back when we transmit new payments.

Service is great. If I call or email someone from OnPay always gets back to me right way. We never have to wonder if our ticket is open. It opens and closes right away.

Cons: Sometime error messages are confusing which is why we open a ticket every once in a while.

Overall: Onboarding with the team from Comdata and OnPay was easy. They took a few sample files out of our accounting system and made the system work. We can now make check, ACH and Virtual Credit payments using the software. The GL reports make it easy to reconcile the cards. It's much less hassle than we expected. It's so much easier than using a p_card too. Making payments is much much easier than it ever has been.

Comdata is my best friend and worst enemy

Apr 24, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A lot of functionality

It works well with Viewpiont (imports, exports and new items)

Reliable customer service

Cons: Bad middle management and account representation does not help advance programs.

They do not work with mastercard to enforce card acceptance.

Overall: Outsource some of the costly features of AP.

A great money saver and good customer service

May 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I implemented this program 4 years ago and the service to help implement was excellent. We have saved a lot of money by converting our checks to virtual card payments plus we get a rebate from them.

Cons: We have had about four account representatives in so many years. They are relatively responsive when you put in a request but it is still sometimes difficult to keep up with who your rep is currently. Also, their website is pretty clunky. They are constantly making improvements to it, but I have still been disappointed in the difficulty to navigate and get the right data quickly.

Comdata makes it easy to start new hires with their pay.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It takes only a moment to upload new employee's information, and gives them the access to set up their own direct deposit. This saves so much time and effort.

Cons: There have been some interesting errors with Comdata. Every so often, I will need to redo an entire employee. This has only occur ed with new hires.

Comdata Review

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how simple it is to find and see all of your pay stubs. as well as all other payroll information for the year.

Cons: I don't feel like it is organized very well, i feel like things are categorized

Oct 02, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality