--- title: "Criteria Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Criteria Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/119740/Criteria/" page_type: "product" language: "en" --- # Criteria Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Criteria ## What is Criteria? Criteria supports employee engagement by providing science-backed assessments, structured interviews, and talent development tools that help organizations hire, retain, and develop top talent. By identifying candidates who align with job roles and company culture, Criteria reduces turnover and enhances job satisfaction. Develop™ by Criteria further boosts engagement by offering TEAMscan and Coach Bo, which provide insights into team dynamics, communication styles, and leadership potential. These tools help managers foster collaboration, improve workplace relationships, and support employee growth. With data-driven hiring and development, organizations create a more engaged, productive workforce, leading to higher retention and better business outcomes. ## What is Criteria used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Assessment](https://www.capterra.com/assessment-software/) Recognitions Shortlist Overall rating Based on 230 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Assessment / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.7 +− Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.7 ## Criteria Reviewers Verdict Updated September 2026 AI summary - Criteria suits HR teams and recruiters seeking data-driven hiring and consistent candidate evaluation. - Users most consistently value its detailed candidate insights, skill-based assessments, and pre-employment testing features. - It helps companies make more informed hiring choices by providing clear analytics and reducing time spent on unproductive interviews. - Buyers report negative points such as occasional test clarity issues, browser compatibility problems, and some technical glitches. - It fits teams prioritizing structured assessment in hiring, though those needing flawless test reliability or advanced customization may want to weigh alternatives. ## Criteria alternatives Highest Rated [4.6 (3,557)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,952)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119740/Criteria/alternatives/) ## FAQs about Criteria Overview ### What problems does Criteria solve? Criteria solves slow, subjective, and inconsistent hiring by automating pre-screening, tracking applicants through custom pipelines, and delivering role-specific assessments with clear reports and interview questions. HR teams, recruiters, hiring managers, and high-volume talent acquisition groups use it to reduce unqualified interviews, improve fit, and make faster, more defensible hiring decisions. Answer based on 185 reviews Overview ### Which roles and teams benefit most from Criteria? Criteria is most used by HR managers, recruiters, talent acquisition teams, and HR administrators who need to screen candidates, standardize hiring, and improve selection decisions. Operations leaders, office managers, and executives use it to support high-volume hiring, compare applicants consistently, and make faster, data-informed workforce decisions. Answer based on 210 reviews Overview ### What company size and industries is Criteria built for? Criteria is designed for organizations of all sizes, with strongest adoption among small businesses at 63%, followed by midsize companies at 25% and enterprises at 12%. It is used most in Information Technology and Services at 8%, with Financial Services at 6% and Insurance at 5%. Answer based on 212 reviews Features and Usability ### What are the key features of Criteria? Criteria includes core hiring features like pre-employment testing, applicant tracking, and candidate management, with differentiators centered on aptitude testing, personality testing, and skill assessment. Reviewers also highlight customizable test batteries, candidate comparison, interview questions tied to results, and reporting tools that help teams evaluate fit and move candidates through hiring stages. Answer based on 159 reviews Integrations ### Which third-party tools and platforms does Criteria integrate with? Criteria integrates with JazzHR, Greenhouse, and Teamtailor based on reviewer-confirmed use, and its catalog lists more than 50 integrations overall. Other supported platforms include ADP Workforce Now, BambooHR, Ashby, Breezy, and Bullhorn, covering applicant tracking and HR systems used for hiring and candidate assessment workflows. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Criteria offer? Criteria provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation serves as written reference material, and videos offer self-paced learning. Answer based on 6 reviews Getting Started and Support ### What customer support options does Criteria offer, and how do users rate the experience? Criteria offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users usually describe support as responsive, helpful, and easy to reach, with strong onboarding and account management. A few mention time-zone delays, occasional technical issues, and rare reports of difficulty getting a response. Answer based on 62 reviews Ease of use ### How easy is Criteria to use? Criteria feels easy to learn for most hiring teams, with a clear dashboard, guided setup, and readable assessment summaries. HR teams and recruiters often find navigation intuitive and reports simple to sort, though some users mention confusing score interpretation, menu depth, repetitive tests, and time-consuming setup for advanced features. Answer based on 62 reviews ## Who uses Criteria? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 883 Employee Engagement reviews Capterra reviewers point to these as the top features buyers look for in pre-employment testing software: - **Online Tests** (**50%** of reviewers rated this feature as critical) - **Tests/Assessments** (**49%**) - **Skills Assessment** (**48%**) Criteria supports all three features reviewers rank highest: **Online Tests**, **Tests/Assessments**, and **Skills Assessment**. Together, these capabilities help businesses evaluate candidates remotely, measure role-specific abilities more consistently, and make more informed hiring decisions, allowing teams to screen applicants faster and choose candidates with greater confidence. Online Tests 4.8 (37) 81.08% of 37 reviewers that rated this feature as important or highly important Exams administered online via computers or other electronic devices Tests/Assessments 4.9 (43) 81.40% of 43 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Customizable Tests 4.6 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Create tailored assessments that test for specific relevant skills Automatic Grading 4.7 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Automatically score assessment results Pre-made Test Library 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important A set of pre-made tests offered by a third party Reporting/Analytics 4.4 (58) 72.41% of 58 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Criteria 77 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Aptitude Testing: Measure for aptitude to uncover talents, reveal strengths and assess performance - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automatic Grading: Automatically score assessment results - Candidate Comparison: Compare candidate¿s testing results against each other and against set benchmarks - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Library: Centralized repository to store content and assets - Course Management: Create, organize, and assign courses to users - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Individualized Assessments: Review or test a specific candidate's skills - Interactive Content: Allow the audience to interact or engage with the content - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Practice Session: A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview - Job Management: Manage and track all job information and associated tasks - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Live Video Interview: Remote interview conducted between an interviewer and a candidate using video conferencing technology - Multi-Language: Manage and support multiple languages - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Tests: Exams administered online via computers or other electronic devices - Panel Interviews: Type of interview in which a candidate faces multiple stakeholders simultaneously - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Personality Testing: Identify work styles and characteristics to determine behavioral fits - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Employment Testing: Assessing skills & knowledge of job candidates - Pre-made Test Library: A set of pre-made tests offered by a third party - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Storage: Upload and store resumes - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skill Assessment & Scoring: Evaluate the candidate's performance and score them for further assessment - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Test/Quiz Creation: Create or build customized tests and quizzes - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (228) 4.6 Based on 228 reviews ## Pricing Value for money 4.5 (213) Free Trial Criteria Assess Custom Quote Available It includes: - Unlimited Testing - Candidate Management - Reports - ATS Integrations - SSO - MFA - Assessments Criteria Interview Custom Quote Available It includes: - candidate management - Reports - ATS Integrations - SSO - MFA - Live Video Interviewing - Video Interviewing Criteria Hire Custom Quote Available It includes: - Assessments - Candidate Management - Resume Extractor - ATS Integrations - SSO - MFA - Video Interviewing - Live Video Interviewing - Develop: Build happy, high-performing teams and impactful leaders Value for money 4.5 (213) 4.5 Based on 213 reviews ## Integrations [ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[ Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (213) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (213) 4.7 Based on 213 reviews ## User reviews Overall rating 4.7 Based on 230 reviews Filter by rating 5(175) 4(46) 3(6) 2(1) 1(2) Mentioned topic Sorted by most recent AD Armanii D. Recruiting Operations Manager Hospital & Health Care ### "Criteria Corp Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 My overall experience has been pretty good as far as systems, customer service and the customization of the company needs. Being able to log in with SSO instead of having to reset passwords every few months has also been a game changer from a security standpoint as well. We do not have to worry about deactivating a "seat" as quickly as we would if we has personal password logins. The site is also user friendly and easy to navigate. Pros The Integration to ICIMS is seamless process when our hiring managers are checking candidate results. They really appreciate being able to view these skill assessments to help make a better decision when hiring candidates. Cons There isn't a way to export multiple candidate results at once. They must be downloaded individually Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BC Brandon C. Human Resources Business Partner Government Administration ### "Great Testing Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2026 Overall, it has been a great experience, a very friendly team and very user-friendly software. Great security features to protect our account. Pros The ability to create custom tests with various question types was worth the money spent. The list of skill assessments is impressive. Cons The duration of the Microsoft test was shorter than what we are used to. Additionally, it would be beneficial to have the option to assign more than one mark per question in the system, rather than having each question default to just one mark. Switched from [TestGenius](https://www.capterra.com/p/215401/TestGenius/) Lack of custom tests with Test Genius software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Jade C. People, Culture and Capability Assistant Insurance ### "Efficient and User-Friendly, with Room for Improved Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 3, 2026 Overall, my experience with Criteria has been positive. The platform is user-friendly, well-organized, and provides an efficient way to manage candidate assessments and review results. It has been a valuable tool in supporting the recruitment and selection process. However, the occasional access issues experienced by candidates and the limited ability for administrators to resolve these issues directly can be frustrating. Despite this, the platform remains a useful and effective assessment tool overall. Pros What I liked most about Criteria is its user-friendly interface and the ease of managing the assessment process. The platform is well-organized and makes it simple to track candidates and review assessment results, which supports a more efficient recruitment and selection process. Cons One aspect I liked least was the occasional access issues experienced by candidates, even after assessments had already been assigned. Unfortunately, there was no way for us to resolve these issues directly from our end. In some instances, this resulted in candidates having to restart the entire assessment, regardless of how much they had already completed. Having greater administrative control to troubleshoot or resolve access issues would significantly improve the overall experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Judy A. HR Coordinator Transportation/Trucking/Railroad ### "Exactly what I need" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 2, 2026 Pros Receiving the reports via email is great, avoids from having to login. The ease of reading the reports and understanding them as well. Cons The layout on home screen, would like to be able to edit, add widgets to my needs. Would like to receive email notifications when candidates open testing, in middle of testing and when they have completed testing, along with how long it took them to complete (days, hrs, etc...) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Judy, thank you for taking the time to share your feedback. We're thrilled to hear that email delivery of reports saves you time and that you find the reports easy to read and understand. Making assessment insights accessible and actionable is something we work hard to deliver. We also appreciate your thoughtful feedback on the home screen experience and candidate progress notifications. Thank you for being a valued customer and for helping us make Criteria even better! SA Sakshi A. Talent Acquisition Operations Analyst Financial Services ### "Flexible and Comprehensive Assessment Platform for Hiring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2026 Overall, I had a positive experience with Criteria Corp. It offers a wide variety of assessments and a comprehensive question bank, which is useful for evaluating candidates across different roles. I especially liked the customization options through TestMaker, as they allow us to create assessments based on our specific requirements. The platform is also fairly easy to use, with a manageable learning curve. Having more role-specific tests in the library would make the experience even better. Pros Criteria Corp offers a wide variety of tests and assessments, which makes it easy to select the right assessment based on the role and hiring requirements. I particularly liked the customization options available through TestMaker, as we can create our own assessments according to our specific needs. The platform is also fairly easy to understand and use, so the learning curve is manageable. The range of features and question types makes it a useful tool for the candidate evaluation process. Cons The test library could be expanded further, especially with more assessments that are specifically designed for particular job roles and skill sets. Having more role-specific tests would make the platform even more valuable for organizations with specialized hiring requirements. Switched from [AONMeetings](https://www.capterra.com/p/10030094/AONMeetings/) Features and variety of assessments provided by criteria corp. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Sakshi, thank you for your thoughtful review! We're happy to hear that the variety of assessments, ease of use, and TestMaker customization options have helped support your hiring process. It's rewarding to know that the flexibility to build assessments tailored to your organization's needs has added value for your team - that's always our goal! We also appreciate your suggestion for expanding our library with more role-specific assessments. Feedback like yours helps guide our ongoing improvements. Thank you for choosing Criteria and for sharing your experience. We're excited to continue partnering with you to help identify and hire great talent! TK Tiffany K. Recruiter Financial Services ### "Recruiter Experience and Hiring Team's Value from CCAT " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 September 1, 2026 My overall experience with Criteria has been okay. I think overall the product did a great job with integration with the ATS system but to be honest I don't 100% see the value in the product itself coming from the recruiting side or the hiring team size. Pros I like the integration between GreenHouse. It is super easy to use and very intuitive for folks that are sending out the CCAT to candidates through our ATS system. Cons I don't think it provides a whole lot of information to the Hiring Manager that isn't something we can find from a normal interview process. It's been difficult getting Hiring Teams to read through the results and use the data provided and most of them feel they don't think it provides any additional information that would be necessary to make a hiring decision. I also don't like that you can't send a second criteria corp link through our GH integration and instead we have to go on Criteria Corp's website to find the candidate and send it via the web browser. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Thank you for your feedback, Tiffany. We're glad to hear the Greenhouse integration has been intuitive and helps streamline the assessment process for your recruiting team. We appreciate your candid perspective on hiring team adoption and the perceived value of assessment results. Our assessments are designed to complement interviews by adding objective, science-backed insights that can help identify aptitude and potential beyond what's typically uncovered through resumes and interviews alone. We recognize that the impact is greatest when hiring teams actively engage with the results, and feedback like yours helps us continue improving the usability of those insights. Thank you again for sharing your experience with us. AD Alexandra D. Sr. Recruiter Capital Markets ### "Strong Value Add" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2026 Overall, Criteria has been easy to use and the results are easy to decipher. For an interview assessment, it is one of the better options! Pros I like that Criteria Corp covers both personality and cognitive assessments versus just one aspect. The Greenhouse integration is also extremely helpful and easy to use. Cons Invalid EPP results are typically a frustration as candidates complete assessments. Basically, if a candidate is indecisive then it will come back invalid. It's easy to coach them on consistent responses when we give them a second chance to complete it. Switched from [Caliper Essentials](https://www.capterra.com/p/180778/caliper-essentials/) Criteria has more of a business case that is backed by science and psycology. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi Alexandra, thank you for your review! We're glad you and your team value the combination of personality and cognitive assessments, as well as the Criteria-Greenhouse integration. Our goal is to provide a comprehensive view of candidate potential while making the hiring process as efficient as possible for your team. We appreciate your feedback regarding invalid EPP results. Assessments are most effective when candidates respond consistently and authentically, and we're glad you've been able to successfully guide candidates through the process. We're also grateful for your recognition of Criteria's science-backed approach. Our assessments are built on decades of industrial-organizational psychology research and validation, helping organizations make more confident, evidence-based hiring decisions. Thank you for choosing Criteria! AN Anonymous User Recruiter Information Services ### "Good assessment platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 My overall experience with Criteria has been good. It's reliable and usable. There are some things that could be enhanced but not many. Pros the thing I like most is how easy and reliable it is for candidates to use. I also appreciate the option to see candidate's individual answers for every one of my assessments. Cons I found the dashboard a little hard to navigate and I would also appreciate the option to be able to easily review and change questions in the assessment sent to candidate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi there, thanks for your review! We're glad you've found Criteria easy and reliable for candidates to use, and that access to individual candidate responses provides additional insight during the evaluation process. We also appreciate your feedback about dashboard navigation and assessment editing capabilities. Input like this helps us continue improving the platform and making it even easier for teams to manage their hiring workflows. We're pleased that your overall experience has been positive, and we look forward to continuing to support your hiring needs. Thank you for choosing Criteria! BJ Bryan J. Talent Acquisition Manager Biotechnology ### "Data-Driven Hiring Decisions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2026 Our overall experience with Criteria has been very positive. The assessments are thoughtfully designed but what really stands out is the support. Their team is responsive, accessible, and always willing to help when we need it. Pros We’ve been very impressed with the depth and quality of Criteria’s assessments. Incorporating these aptitude assessments into our hiring process has added real value by giving our managers an additional “talent signal” to consider when evaluating candidates. It helps us make more informed, data-driven hiring decisions. Cons With the variety of technical roles we hire for, building the right assessment batteries wasn’t always easy to do on our own. Thankfully, our Customer Success Manager, Othman, was always available when we had questions. He worked with his internal psych team to better understand our job descriptions and recommend assessments that made sense for some of our more niche positions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi Bryan, thanks for your thoughtful review! We're thrilled to hear that Criteria's assessments have added meaningful value to your hiring process by providing managers with an additional talent signal to support more informed, data-driven decisions. We're also especially pleased to hear your positive feedback about Othman (isn't he great?!) and our Customer Success team. Matching the right assessments to specialized and technical roles can be complex, and we're glad our team partnered with you so effectively to understand your unique hiring needs and recommend solutions tailored to those positions. Thank you for recognizing both the quality of our assessments and the support behind them. We appreciate your partnership and look forward to continuing to help your team make confident hiring decisions! MP Mayur P. Analyst II - Talent Acquisition Information Technology and Services ### "Efficient and User-Friendly Evaluation Journey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 1, 2026 Criteria Corp provides a smooth and reliable assessment experience for both recruiters and candidates. The platform is easy to administer, assessments are shared seamlessly, and the reporting is clear and actionable. It helps streamline the screening process while maintaining a positive candidate experience. The user interface is intuitive, and the insights generated support more informed hiring decisions. Pros The platform makes it simple to send assessments, track candidate progress, and review results through clear, actionable reports. It helps streamline the screening process while supporting data-driven hiring decisions and maintaining a positive candidate experience Cons While the platform is overall effective, there are opportunities to enhance reporting customization and make it easier to compare candidate results across assessments. Additional flexibility in candidate management workflows would further improve the recruiter experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Mayur, thank you for your thoughtful review. We're delighted to hear that Criteria has helped simplify your hiring process through easy assessment administration, clear reporting, and a positive candidate experience. It's especially rewarding to know that our insights are helping your team make more informed, data-driven hiring decisions. We also appreciate your feedback on reporting customization, candidate comparisons, and workflow flexibility. Thank you for being a valued partner and for sharing your experience with Criteria! [View all Reviews](https://www.capterra.com/p/119740/Criteria/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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