# Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Criteria the right Assessment solution for you? Explore 192 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119740/Criteria/reviews --- Criteria 4.7 (192) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 20th, 2026 # Reviews of Criteria Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews SD Sarah D Vice President, RecruitingInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The automation is what allows the human part of our process to scale. And with a 90%+ completion rate, it’s clear the experience works for candidates too - it’s not just efficient, it’s fair and straightforward.“ April 3, 2026 Victoria H HR DirectorInsurance, 51 - 200 employeesUsed the software for: More than 2 years. “I can’t point to a particular problem except if someone o not computer saavy it might be hard for them“ January 10, 2026 MA Mari A RecruiterLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 1-2 years. “We are able to utilize it every day, and our Managers love that they are able to have something besides a resume to get to know the candidate before their interview.“ April 2, 2026 KL Kristin L HR Business PartnerMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “We have found that many candidates do not own a desk top or lap top and they either will not follow through with the assessment or it takes a longer time to access one to complete the assessment.“ October 8, 2024 SM Sergio M TA PartnerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It provides reliable, data-driven insights that have improved our quality of hire and streamlined our early-stage screening.“ June 10, 2026 YM Yasmin M AdministrationEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “This can sometimes make the process feel more tedious than necessary.“ April 16, 2026 DT Darryl T COOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately.“ March 3, 2025 SF Sam F ISO Quality ManagerOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “The website lacks user-friendliness and can occasionally experience slow loading times.“ December 9, 2024 ## Showing most helpful reviews Showing 1-25 of 192 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gina L. VP HR Real Estate Used the software for: 1-2 years ### "Easy to do business with!" August 2, 2021 5.0 As the title clearly states - they are easy to do business with! They are communicative from the selling process to the ongoing management of our account. We have bi-annual check meetings with our account rep. When we experience challenges, we have quick turn-around times and do not struggle for long. Pros As we have moved to more remote work, I'm so glad that we implemented this software at the start of 2020. It took almost a year to review assessment providers, and almost all of them were missing something. had it all! On top of the great product, the service and the pricing have been phenomenal. We also are very excited when there are additional assessments added. Now that we are through the brunt of the pandemic, we will start leveraging the assessments for development needs on our team. We are targeted to grow by 12% YOY, and we promote on average 14% of our internal talent. Cons We had some bumps with building our own assessment, however, no other vendor could do this for us with minimal production costs. Even though we had bumps, it has been worth it to have our needs met. Everything about this product has not only met our expectations, however, has gone above and beyond! Reason for choosing Criteria We looked at two other providers, and they couldn't deliver on the assessments we needed or beat the cost savings! Switched from [ProfileXT](https://www.capterra.com/p/72975/ProfileXT/) The PXT is too cumbersome. Too much-antiquated data and overwhelming for our leadership. Also, the cost was on a per person test, vs. an annual subscription with . I love their product and their cost structure 100% more than the PXT with Profiles International. Our leaders are happier we made the switch too! Review Source LC Lydia C. Director of Human Resources Hospitality Used the software for: 1-2 years ### "An Excellent Assessment Tool for Many Roles" July 21, 2025 5.0 My overall experience with has been highly satisfactory. Teaching the hiring managers about the benefits of assessments pre-hire has been a challenge but that is not the fault of Criteria. Pros The deep insights into candidate quantitative and qualitative strengths and weaknesses. This has significantly improved our hiring process. Cons Really nothing. I wish I had the bandwidth to take advantage of all the functions and look forward to when I can do so. Review Source Response from Criteria Corp July 23, 2025 Hi Lydia, thanks so much for your thoughtful review! We're thrilled to hear that the platform’s deep insights into candidates' strengths and weaknesses have elevated your hiring process—exactly the kind of impact we strive for. It's great to know you’re satisfied with your overall experience. We understand those hurdles and appreciate your commitment to bridging that gap. When you're ready to dive deeper into the platform’s full capabilities, we’ll be here to support you every step of the way. Thanks again for sharing your experience—it means a lot! DP Dionne P. Sr. Recruiter Education Management Used the software for: 1-2 years ### "Decent product" October 9, 2024 3.0 Good. Reps are great. I wish there was more guidance for how to make the CCAT more equitable. Pros Ease of use. The platform is relatively straight forward. Cons Glitches in platform. (redirect login page, completed assessment emails delayed, choice for customized roles when selecting testing packages as they are too general and not useful) Review Source Response from Criteria Corp October 17, 2024 Thanks for your feedback Dionne and I'm sorry to hear about the glitches you've experienced. I'll make sure to mention this to our product teams. If you haven't already, please mention your need for guidance re CCAT to your CSM, as there are some useful perspectives our I/O Psychs can provide to help you. DT Darryl T. COO Marketing and Advertising Used the software for: 2+ years ### "Chief Operating Officer" March 3, 2025 5.0 We have been using as our online candidate evaluation system for 13 years and it has proven to be a valuable tool in our hiring process. The platform helps us assess potential new hires efficiently by providing objective insights into their skills, cognitive abilities, and personality traits. One of the biggest advantages of Criteria is its user-friendly interface and customizable assessments. We can tailor our evaluations to specific roles, ensuring that we get relevant data to make informed hiring decisions. The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately. The insights provided by Criteria go beyond just test scores; they offer a deeper understanding of how a candidate’s strengths and work style may impact our company. This has been particularly helpful in ensuring a good cultural fit and making data-driven hiring decisions. Additionally, the platform integrates well with our existing hiring workflow, saving us time and improving efficiency. Overall, Criteria has significantly improved our ability to identify top talent, streamline our recruitment process and reduce hiring risks. It’s a great investment for companies looking to enhance their hiring decisions with data-backed assessments. Would highly recommend Criteria to businesses seeking a reliable, insightful, and easy-to-use candidate evaluation system. Pros Easy to setup and begin to use immediately! Accurate assessments that are easy to implement. Excellent service and response to questions Cons For some smaller companies it can be more money than they are willing to invest. Although it is definitely worth every penny you pay, for some smaller companies they have a hard time justifying. Review Source Response from Criteria Corp March 4, 2025 Darryl, thank you for your incredible review and for being a valued Criteria customer for 13 years! We’re thrilled that our platform has been a valuable tool in your hiring process, helping you efficiently assess candidates. It’s great to know that you find Criteria’s user-friendly interface and customizable assessments essential in tailoring evaluations to specific roles. We’re especially pleased that our platform has helped you identify top talent, improve cultural fit, and streamline your recruitment process—all while integrating seamlessly into your existing hiring workflow. Your recommendation means the world to us, and we’re honored to support your hiring success. If you ever need assistance or have any feedback, our team is always here to help. Thank you for choosing Criteria—we look forward to continuing to support your hiring needs for years to come! GM Gerald M. Senior Vice President, People and Culture Internet Used the software for: 2+ years ### ""A Must Have" Assessment, if you want to scale quickly, with the right people" March 4, 2025 5.0 is our primary assessment platform and it has helped us hire folks who are ramping up quicker, are able to deliver more within the same period of time and are able to onboard the company practices way quicker. Pros provides a clear and unfiltered view of how the candidate thinks and acts in various situations. The analytical and logical assessments provide a direct and true view of the individuals capabilities. Given we are ops heavy, it is important to have folks who are quick, and agile... and criteria has been able to deliver on that need. Cons Nothing adverse to highlight, that has impacted our ability to hire the finest... Review Source Response from Criteria Corp March 5, 2025 Thank you for your fantastic review! We are thrilled to hear that Criteria has been instrumental in helping your organization scale quickly with the right people. It is great to know that our assessments provide a clear and objective view of how candidates think and act in various situations, allowing you to identify individuals who are quick, agile, and well-suited for operationally intensive roles. We are especially pleased that Criteria has become your primary assessment platform and that it has helped you hire employees who onboard quickly, adapt to company practices efficiently, and deliver strong results in a short period of time. Your success is exactly what we strive for, and we appreciate your trust in our platform. If you ever have any feedback or need additional support, please reach out to our team! SD Shaleen D. HR generalist Information Technology and Services Used the software for: 1-2 years ### "Criteria to match all of yours " March 3, 2025 4.0 My experience with has been very positive. The platform is efficient, reliable, and highly insightful for pre-employment testing. It has significantly improved our hiring process by helping us identify the best-fit candidates with data-backed results. Pros What I liked most about is its intuitive interface and seamless user experience. The wide range of pre-employment tests ensures that hiring decisions are data-driven and objective. The detailed analytics and reports provide valuable insights into candidates' abilities, making it easier to identify top talent. Cons One area for improvement is the customization of assessments. While the platform offers a great variety, more flexibility in tailoring tests to specific job roles would enhance its effectiveness. Additionally, test completion times can sometimes be longer than expected, which might affect candidate engagement. Review Source Response from Criteria Corp March 6, 2025 Hi Shaleen, thank you for your thoughtful review. We are delighted to hear that you find Criteria’s platform intuitive and seamless and that our range of pre-employment tests has helped you make data-driven, objective hiring decisions. Providing detailed analytics and reports to give valuable insights into candidates’ abilities is a key focus for us, and we are thrilled that this has made it easier for you to identify top talent. We appreciate your feedback on assessment customization and test completion times. While our platform offers a variety of scientifically validated assessments, we understand that additional flexibility in tailoring tests to specific job roles would further enhance the experience. We are always working to improve our offerings, and your input helps us prioritize future enhancements. Thank you for choosing Criteria! VC Vanessa C. Sr. Talent Acquistion Partner Hospital & Health Care Used the software for: 2+ years ### "Sr. Talent Acquisition Partner " March 3, 2025 5.0 Been using for the last 4 years daily in my organization. It is critical to our interviewing/screening process. Very user friendly - it has the capability to have you screen candidates in a variety of ways with the various assessments. Pros Easily incorporated with our ATS system and has a variety of assessments that meet our current recruitment needs to vet finalists for roles. Also, very easy to navigate and pull reports from the system. Cons I haven't run into any issues while using this product. Review Source Response from Criteria Corp March 4, 2025 Hi Vanessa, thank you so much for your thoughtful review and for being a valued Criteria user for the past four years! We’re thrilled to hear that our platform has been a critical part of your interviewing and screening process, helping you efficiently vet finalists for roles. It’s great to know that you find Criteria easy to navigate and that the variety of assessments meets your recruitment needs. We’re also glad that our seamless ATS integration and reporting features have made your hiring process more streamlined and data-driven. Your feedback reinforces our commitment to providing user-friendly, effective hiring solutions. If you ever have any questions or need support, we’re always here to help. Thanks again for your continued trust in Criteria! AB Ariadna B. Lead Recruiter Accounting Used the software for: 6-12 months ### "Reccommended for small organizations" March 3, 2025 4.0 It's ok. I have used many ATS and offers good tools and features. Having the assessments available helps a lot. Pros The variety of assessments and solutions Cons Writing notes is not pretty. It allows me to put in the info but no format. Communication between team members is nos good in the platform Review Source Response from Criteria Corp March 4, 2025 Hi Ariadna, Thank you for your feedback! We’re glad to hear that you find the variety of assessments and solutions valuable and that having assessments readily available has been helpful in your hiring process. We appreciate your input regarding note formatting and team communication within the platform. We are always looking for ways to enhance the user experience, and feedback like yours helps us prioritize future improvements. Thank you for choosing Criteria, and we look forward to continuing to support your hiring needs. If you ever need assistance or have additional feedback, please don’t hesitate to reach out! PG Patrick G. Technical Director of Video Production Higher Education Used the software for: 1-2 years ### "Simple and cuts through the noise." March 3, 2025 4.0 2 hires, 2 successful employees, so far so good. Pros Simple to understand and sort the results. Cons I found it unclear what the test was like for the person taking it. Consider adding a button for the hiring manager to take the test themselves for proper context. Review Source Response from Criteria Corp March 6, 2025 Hi Patrick, thank you for your feedback! We’re glad that you find Criteria’s results simple to understand and that the platform has already helped you make two successful hires. It’s great to see that the assessments are delivering value in identifying the right candidates for your team. We appreciate your suggestion about providing hiring managers with a way to experience the test firsthand. Understanding the candidate’s perspective is important, and we will share this feedback with our team as we continue to enhance the platform. In the meantime, if you’d like to explore sample assessments or gain more insight into the candidate experience, our team would be happy to assist. Thank you for choosing Criteria, and we look forward to supporting your continued hiring success! VR Verified Reviewer Employee Development Director Construction Used the software for: 2+ years ### "Please Make it so you can Export Scores Directly from Job" October 8, 2024 4.0 Overall good with the major con being the difficulty of exporting assessment scores by job and having to build a report to get your data. It's hard to train recruiters to do this and it's critical to our selection process success. Pros Quality of assessments. Integration with ClearCompany Cons Inability to run a report from the job. Difficulty of getting data out of Corp. Review Source Response from Criteria Corp October 17, 2024 Thanks very much for your feedback. We'd love to talk through the concerns you've flagged with data access and exporting. Please reach out to your Customer Success Manager and we'll see how we can help. CJ Celestine J. HR Generalist Automotive Used the software for: 6-12 months ### "Simplicity of Use" September 13, 2024 5.0 is a helpful and easy to use tool that has given us insights into out talent pool. Pros I enjoy the simplicity of use. Managers and candidates alike have all found it easy to use. Cons Not being able to integrate it with our ATS. Reason for choosing Criteria The program was developed more and seemed easy to use. Review Source Response from Criteria Corp September 23, 2024 Hi Celestine, thank you for taking the time to share your positive experience with Criteria! We're thrilled to hear that the simplicity of our platform is resonating with both your managers and candidates, making the hiring process smoother for your team. Our team will be in touch soon regarding ATS integrations. Your feedback is invaluable to us. If there's anything we can do to assist you, please don't hesitate to reach out to your dedicated Customer Success Manager. Thank you! SH Sarah H. Client Services Director Management Consulting Used the software for: 2+ years ### "Happy with product, miss the interview questions " January 29, 2025 5.0 pretty positive overall, no complaints.. Pros the ease of use and the visual representation of the results Cons there could be some more measuring sticks or explanation to what each truly means. I also think that there used to be suggested interview questions based on the results, but I haven't seen those lately. Review Source Response from Criteria Corp January 30, 2025 Hi Sarah - thank you for your feedback! We're thrilled to hear that you find the platform easy to use and appreciate the visual representation of the results. Regarding your feedback on suggested interview questions, please see if this HelpDoc article addresses your concerns: https://criteria.helpdocs.io/article/jcx2yt6m6e-report-options If not, please contact us; we'll be happy to address this further. We’re glad to hear your overall experience has been positive, and we’re here to ensure you continue to get the most out of the platform. Thank you for choosing Criteria! BR Bella R. HR Coordinator Information Technology and Services Used the software for: 6-12 months ### "Great for Assessing Technical and Logical Aptitude in a Virtual Workforce" October 8, 2024 4.0 Our overall experience with has been positive. The platform gives us a comprehensive overview of candidate capabilities, helping us identify those who will thrive in our remote, cybersecurity-focused environment. The tests are particularly helpful in gauging how much supervision a candidate may need, which is crucial for our virtual work structure. Pros allow us to assess key traits of our candidates, such as their technical capacity and logical reasoning, which is crucial for our cybersecurity and information technology roles. As a diverse, virtual company, the ability to evaluate English proficiency and computer literacy is essential, and Criteria offers us these insights efficiently. Cons At times, the logical tests can feel limited in scope, especially for roles that require more advanced problem-solving skills. We would appreciate more depth in the technical assessments to better evaluate higher-level expertise. Additionally, we have encountered occasional issues when candidates use different browsers, such as Microsoft Edge, which can lead to test compatibility problems. Review Source Response from Criteria Corp October 17, 2024 Thanks for your feedback, Bella. Cyber-security is such an important focus; it's really great to know we're helping you identify the right candidates for that environment. HN Heather N. Vice President of Operations Insurance Used the software for: 6-12 months ### "Great experience with Criteria" March 3, 2025 5.0 We've completely changed how we approaching hiring! Pros I really like that we're able to customize the package of questions even beyond the recommended set for a position. Cons There's really nothing I dislike. It's easy to view all of the testing and the tests appear to be high quality. Review Source Response from Criteria Corp March 6, 2025 Hi Heather, thank you for taking the time to provide this thoughtful feedback. We are so happy to hear that Criteria solutions have helped change your hiring process. If you ever have additional feedback or questions, please do not hesitate to reach out to our team. Thank you for choosing Criteria! CM Carissa M. Chief of Staff Insurance Used the software for: 2+ years ### "Highly recommend for recruiting needs! " October 8, 2024 5.0 The partnership with them is great. My account team reaches out to me frequently regarding new product Pros It easily integrates with our ATS I love the different test blocks for different roles The scores have consistently predicted top candidates Cons Pricing is a little steep but I wouldn't say too far off other aptitude tests Review Source Response from Criteria Corp October 17, 2024 Thanks so much for your feedback Carissa! It's great to hear your ATS integration was easy and that you're enjoying the partnership with your Customer Success team - we think they're pretty great, too :-) LD Lynne D. Administrative Specialist Accounting Used the software for: 2+ years ### "Criteria - A great Partner with our HR Department" October 8, 2024 5.0 Overall, I have had a great experience with . Customer Support is prompt and informative. Would recomm4end to anyone looking for testing and support for their HR department. Pros Great support for our HR department. Testing options are plentiful and has helped us to find the best person to join our staff. Cons That in order to have someone take a test in Spanish, we need to upgrade our package. It isn't worth the increase for us at this time. Review Source Response from Criteria Corp October 17, 2024 Thank you so much for your feedback Lynne. It's wonderful to hear you're having a great experience. CC Cortney C. Sales Associate Retail Used the software for: I used a free trial ### "Assess future employees " February 18, 2025 4.0 Pros I like the detailed information it gives about a potential candidate the most. Cons There really weren't any negative cons with using , I loved the assessments and information it provided! Review Source Response from Criteria Corp February 26, 2025 Thank you for your review! We're thrilled to hear that you found Criteria’s assessments and detailed candidate insights valuable in evaluating potential employees. Our goal is to provide data-driven, meaningful information to help you make confident and informed hiring decisions. If you ever have any questions or need support, we’re here to help. Thanks for choosing Criteria! SE Scott E. Vice President of Professional Development Hospital & Health Care Used the software for: Less than 6 months ### "Very Pleased Customer" September 13, 2024 5.0 Our organization has been well taken care of with our implementation. It has been a great experience. Our rep, Jordan, feels like he is part of our team and provides excellent service. Pros The ease of use. You don't have to take a class to figure out the platform. It is well organized. Cons Our applicant tracking software isn't a partner with . Review Source Response from Criteria Corp September 23, 2024 Hi Scoot, thank you for sharing your positive experience with our platform. We're thrilled to hear that the ease of use and organization of our talent success platform has met your expectations and contributed to a seamless implementation process. It's also great to hear that Jordan has become an extension of your team and is delivering the exceptional service we pride ourselves on. We're committed to ensuring that our clients feel fully supported, and it's gratifying to know we're hitting the mark. Thank you for choosing Criteria! VS Victor S. SDR Recruitment Real Estate Used the software for: 6-12 months ### "My recruitment aid" October 8, 2024 5.0 Fantastic!! Must have saved at least 100 hours of productive time thanks to you guys!!! Pros Helps with the pre screening. It's saved me time & grief with my new hires. Cons I'm a fan of because of what I mentioned above. Review Source Response from Criteria Corp October 17, 2024 Thanks for your terrific review, Victor! It's fantastic to hear you're getting such great time saving and productivity benefits. SV Stephanie V. Director, Human Resources Legal Services Used the software for: 1-2 years ### "Thank you Criteria! " August 7, 2024 5.0 Our experience has been great thus far. From the program itself to the account support, our needs have been met always. Pros Helps the HR team reduce a tremendous amount of time by sorting and identifying top candidates and discarding unqualified applicants. Cons Not much not to like. It’s a very well designed system. Review Source Response from Criteria Corp August 13, 2024 Hi Stephanie - thank you so much for your thoughtful review. We're happy to hear that the Criteria platform is saving your team so much time in your hiring process. Please let us know if you have any further feedback or questions - we're here to help and provide an exceptional experience. Thank you for your business! RB Rex B. Coordinator Marketing and Advertising Used the software for: 1-2 years ### "Essential in the hiring process" August 19, 2024 4.0 The business is exceptional to use as it provides clear communication with the ability to have regular meetings with representatives, to discuss challenges that we may be facing with the software. Pros Customer service is excellent with strong communication throughout the entire process. Cons Difficulty when creating assessments as it was more complex than expected, however after spending some time completing the process it became much more straightforward. Review Source Response from Criteria Corp August 20, 2024 Hi Rex, thank you for taking the time to provide this valuable feedback. It's great to hear that you find our customer service to be excellent - we are so proud of our Customer Success team! Thank you for your thoughts on assessment creation; it's great to hear that you found the task straightforward after adjusting to the process. If there is anything the team can do to help you, or if you have any further feedback, please do not hesitate to reach out! Thank you for choosing Criteria. GS Guillermo S. Director of Operations Consumer Services Used the software for: 1-2 years ### "User friendly and very helpful for hiring process" August 14, 2024 5.0 Pros The way you are able to modify your test and interface of software in general. Cons I'll like to be able to pick the battery test not based on the preset ones. I'll be nice to have them on a list and for you to pick and make your own. Review Source Response from Criteria Corp August 16, 2024 Hi Guillermo, thank you for taking the time to share your feedback! We're thrilled you find the product to be user-friendly. Thank you for the feedback on the test battery selection, this is something we'll look into. TD Tessa D. Senior Talent Operations Specialist Financial Services Used the software for: 1-2 years ### "Great Idea, Too Expensive for Results" February 6, 2024 4.0 Very positive experience with the implementation team and the customer support is pretty good. However, aside from the IO psychologist partnership, it's a lot of the same testing other services offer for a higher price. Pros If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting your hiring quality, ramp time, etc. However, I think this is key differentiator for , so this should be included in every package. Cons Everything is guess work for at least 6 months to get initial data, and you can't get quality of hire insights for about a year. It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish - then if you didn't see impact, it's too late! Switched from [eSkill](https://www.capterra.com/p/145759/eSkill/) Leadership relationships with both companies Review Source Response from Criteria Corp February 19, 2024 Thank you for taking the time to share your feedback with us. We appreciate your insights and are committed to continuously improving our services to better meet your needs. We are glad to hear that you found the opportunity to review your data with an IO psychologist helpful in understanding the impact of our tests on your hiring quality and ramp time. Your suggestion to include this as a standard offering in all packages is valuable feedback that we will take into consideration. We understand your concerns about the time it takes to gather meaningful insights, and we are continuously working to streamline this process to provide quicker and more actionable results for our customers. We value your partnership with us and are committed to addressing your concerns and improving your experience with Criteria. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are here to support you on your journey with us. SB Sean B. HR & Ops Support Manager Accounting Used the software for: Less than 6 months ### "Criteria's Pros & Cons" November 22, 2021 4.0 Overall this has been a fantastic platform to use. Our account rep has been awesome when we have questions. They even have a self-service option which is a huge help when working off hours. Testing has been consistent and easy to implement into our recruiting platforms. Would highly recommend this platform to other users. Pros I really appreciate the ease of use the entire platform provides our company. The different tests/scores that are provided for our industry have proven themselves accurate and consistent with our hires. This platform and its ability to drill down to each applicants personality helps save time and provides more understanding and areas that we as the hiring team should drill down to. Cons My least favorite thing about this platform is the grading on the personality assessment. Sometimes we can get results that are "inconclusive" or provide red flags, and what we have found is that this generally comes down to language barriers. People who are not originally from the USA trying to take a test that uses vague questions can prove to be problematic. Review Source KB Kady B. Human Resources Administrator Government Relations Used the software for: 2+ years ### "Criteria is a valuable tool for my team" February 15, 2024 5.0 I love learning about new applications and have really enjoyed getting to know . There are so many functions available and I look forward to continuing to use the product. Pros was easy to learn in my new position and the customer support from \[sensitive content hidden\] was amazing. She checks in often and answers any questions my team has very quickly. There are test templates that can be used or you can create your own to suit your company's needs. This was very helpful to my HR team, as our company recruits for so many different positions. Cons When creating a test, some of the steps seem redundant but it's important that they're done so that the tests work properly. Review Source Response from Criteria Corp February 19, 2024 Thank you for sharing your experience with Criteria! We are happy to hear that our platform has been a valuable tool for your team and that you found it easy to learn in your new role. We greatly appreciate your positive feedback regarding our customer support team. We are delighted to hear that your Customer Success Manager has been attentive and responsive to your team's needs. It's also fantastic to know that you have found our test templates helpful in customizing assessments to suit your company's recruitment needs. We understand the importance of flexibility in creating tests tailored to various positions, and we are glad that this feature has been beneficial to your HR team. Thank you for choosing Criteria, and we look forward to supporting you further on your journey with us. If you have any more feedback or questions, please feel free to reach out to us! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.