---
title: "Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Criteria the right Assessment solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/119740/Criteria/reviews/"
page_type: "reviews"
language: "en"
---

Criteria

4.7 (232)

[View alternatives](https://www.capterra.com/p/119740/Criteria/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Criteria

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

SD

Sarah D

Vice President, RecruitingInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The automation is what allows the human part of our process to scale. And with a 90%+ completion rate, it’s clear the experience works for candidates too - it’s not just efficient, it’s fair and straightforward.“

April 3, 2026

Maggie C

RecruiterMedical Devices, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Her "training" with us was a 15 minute screen share rather than a deep dive into the process, and she missed several emails that we sent regarding job descriptions.“

August 24, 2026

MA

Mari A

RecruiterLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 1-2 years.

“We are able to utilize it every day, and our Managers love that they are able to have something besides a resume to get to know the candidate before their interview.“

April 2, 2026

VK

Val K

CEO and Co-FounderInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Additionally, they only provide one live environment making it frustrating to test the ATS integration.“

June 29, 2026

SM

Sergio M

TA PartnerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It provides reliable, data-driven insights that have improved our quality of hire and streamlined our early-stage screening.“

June 10, 2026

SR

Steve R

General ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“I am a customer and have been trying to reach them by email, phone, and voicemail for several days, but they still have not answered.“

June 12, 2026

DT

Darryl T

COOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately.“

March 3, 2025

KL

Kristin L

HR Business PartnerMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“We have found that many candidates do not own a desk top or lap top and they either will not follow through with the assessment or it takes a longer time to access one to complete the assessment.“

October 8, 2024

## Showing most helpful reviews

Showing 1-25 of 232 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Erika A.  
HR  
Hospital & Health Care  
Used the software for: 1-2 years

### "User-Friendly Platform"

August 31, 2026

4.0

Overall, my experience with Criteria has been good. It’s easy to use and helps keep the candidate assessment process organized. I feel like it’s secure and provides good value for the features it offers. I haven’t really used the payroll management features, so I can’t speak much about that.

Pros

I liked that Criteria was easy to use and didn’t take much time to learn. The features are straightforward, and it makes the candidate assessment process simple and organized.

Cons

The only thing I’d say is that it would be nice to have more options to customize the assessments for specific roles. More flexibility with the questions would make it easier to fit the assessment to the position.

Review Source

Response from Criteria Corp

September 14, 2026

Thank you for taking the time to share your experience, Erika! We're happy that you found Criteria easy to learn and use, and that it helps keep your candidate assessment process organized and efficient. Making hiring workflows simple, secure, and effective is a key priority for us, so it's great to know we're delivering value for your team. We also appreciate your feedback about assessment customization. We're always looking for ways to give customers more flexibility while maintaining the scientific rigor and predictive validity of our assessments. Insights like yours help guide future improvements. Thank you for choosing Criteria!

MZA

Muhammad Zohaib A.  
Talent Acquisition Officer  
Construction  
Used the software for: 2+ years

### "Criteria- Talent Hunt"

August 20, 2026

5.0

My overall experience remains very good with it. As I am a Talent Acquisition officer and also working on payroll as well, it is making my work easy.

Pros

Criteria Software offers a user-friendly experience with a manageable learning curve and strong security for HR data. It provides good value for money with comprehensive features, customization options, and efficient candidate interview management. Its payroll management capabilities also help automate processes, reduce manual work, and improve accuracy.

Cons

Criteria Software have advanced features, and some customizations can require additional technical support. Cost will increase with additional users or features, while certain advanced HR, interview, and payroll requirements may need extra configuration.

Review Source

Response from Criteria Corp

August 24, 2026

Hi Muhammad, thank you for your review and for sharing your experience with Criteria! We're delighted to hear that the platform has helped make your work as a Talent Acquisition Officer and payroll professional easier and more efficient. It's rewarding to know that you value our user-friendly experience, candidate interview management tools, payroll automation capabilities, customization options, and overall value for money. We also appreciate your balanced feedback regarding advanced features. We understand that some specialized HR, interview, and payroll needs may require extra configuration or technical support, and we continuously work to improve the implementation experience while providing the guidance our customers need to achieve their goals. Thank you for choosing Criteria Software and for taking the time to share your positive experience!

TK

Tiffany K.  
Recruiter  
Financial Services  
Used the software for: 1-2 years

### "Recruiter Experience and Hiring Team's Value from CCAT "

September 1, 2026

2.0

My overall experience with Criteria has been okay. I think overall the product did a great job with integration with the ATS system but to be honest I don't 100% see the value in the product itself coming from the recruiting side or the hiring team size.

Pros

I like the integration between GreenHouse. It is super easy to use and very intuitive for folks that are sending out the CCAT to candidates through our ATS system.

Cons

I don't think it provides a whole lot of information to the Hiring Manager that isn't something we can find from a normal interview process. It's been difficult getting Hiring Teams to read through the results and use the data provided and most of them feel they don't think it provides any additional information that would be necessary to make a hiring decision. I also don't like that you can't send a second criteria corp link through our GH integration and instead we have to go on Criteria Corp's website to find the candidate and send it via the web browser.

Review Source

Response from Criteria Corp

September 2, 2026

Thank you for your feedback, Tiffany. We're glad to hear the Greenhouse integration has been intuitive and helps streamline the assessment process for your recruiting team. We appreciate your candid perspective on hiring team adoption and the perceived value of assessment results. Our assessments are designed to complement interviews by adding objective, science-backed insights that can help identify aptitude and potential beyond what's typically uncovered through resumes and interviews alone. We recognize that the impact is greatest when hiring teams actively engage with the results, and feedback like yours helps us continue improving the usability of those insights. Thank you again for sharing your experience with us.

JK

Jason K.  
HR Director  
Building Materials  
Used the software for: Less than 6 months

### "We love Criteria"

June 24, 2026

5.0

10 out of 10. Easiest buying decision I have made this year. All inclusive pricing, multiple assessments. Perfect.

Pros

Ease of use and the pricing model was great. Sensing assesments and reviewing the scores makes it easier than any other platform.

Cons

The website is a bit clunky at spots but once you get the hang of it it’s fine. I needed about 2 hours to become savvy.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)

Reason for choosing Criteria

Price was the biggest factor behind the decision

Review Source

Response from Criteria Corp

July 1, 2026

Hi Jason, thank you so much for taking the time to share your experience with Criteria! We're thrilled to hear that Criteria assessments have made hiring easier for your team, and that the pricing model worked well for you. Thank you for choosing Criteria!

JM

Junior M.  
Talent Acquisition Partner  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "A Valuable Tool for Identifying Top Talent"

September 11, 2026

5.0

Overall, my experience with Criteria has been positive. The platform is user-friendly and provides valuable insights to support the candidate assessment process.

Pros

What I liked most about Criteria was how user-friendly and structured the platform is. It made the assessment process straightforward and provided useful insights to support the overall candidate evaluation.

Cons

Some of the assessments can be quite long, which may make it challenging for candidates to stay fully engaged throughout the process. Shortening certain assessments could make the experience more efficient while still providing valuable insights.

Review Source

Response from Criteria Corp

September 17, 2026

Thank you for your review, Junior! We're happy to hear that you've had a positive experience with Criteria and that you find the platform user-friendly and helpful in supporting candidate evaluations. We also appreciate your feedback about assessment length. Creating an engaging candidate experience while delivering meaningful hiring insights is something we continuously work to balance. Your suggestion is valuable, and we're always exploring ways to optimize assessments for both efficiency and effectiveness. Thank you for choosing Criteria and for sharing your experience. We're pleased to support your hiring efforts and look forward to continuing to help your team!

AM

Alexandra M.  
TA Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "TA Supervisor "

August 31, 2026

5.0

Overall, my experience with Criteria was positive. It provided an efficient and consistent way to add another layer of data to our candidate evaluation process and was easy to manage from a recruiting perspective. I found it most valuable when the assessment results were used alongside recruiter screening, technical experience, and hiring manager feedback rather than as a standalone measure of candidate quality.

Pros

Criteria was easy to use and gave us a consistent, standardized way to assess candidates beyond what we could gather from a resume or initial screening. I especially liked the ability to use assessments such as the CCAT to better understand a candidate’s aptitude and problem-solving ability. The platform was straightforward for both recruiters and candidates, and results were easy to review and incorporate into the hiring process.

Cons

The biggest limitation was that assessment results did not always tell the full story of a candidate. For some of the highly technical and field-based positions we recruit for, relevant industry experience and hands-on knowledge can be more valuable than performance on a standardized assessment. Because of that, Criteria worked best as one data point in the hiring decision rather than a deciding factor.

Review Source

Response from Criteria Corp

September 2, 2026

Hi Alexandra, thank you for sharing your experience with Criteria! We're glad to hear that the platform provided a consistent and standardized way to evaluate candidates, and that assessments like the CCAT helped uncover insights beyond resumes and initial screenings. It's great to know the experience was straightforward for both recruiters and candidates, and that the results were easy to incorporate into your hiring process. We also appreciate your perspective on the role of assessments in hiring. We agree that the best hiring decisions come from combining assessment insights with recruiter expertise, relevant experience, and hiring manager feedback. Thank you for highlighting the value of using multiple data points to build a more complete picture of each candidate, and for trusting Criteria as part of your hiring process.

JH

Jordan H.  
Talent Performance Business Partner  
Financial Services  
Used the software for: 1-2 years

### "A Lot of Potential, But Takes Work to Make It Fit Our Needs"

August 24, 2026

4.0

Overall, I would say our experience with Criteria has been mixed. There are a lot of things I like about the platform, and I think there is a lot of potential there. The Criteria team has been helpful and willing to work with us, especially as we worked through the integration issues and looked for ways to improve our process. At the same time, it took a lot of effort on our side to get the product working in a way that fit our organization. We are continuing to look for ways to get more value out of the platform, and our recent conversations around improving our assessment strategy and using video interviews to help with job alignment have been helpful. I just don't think the product has fully operated the way we originally expected it to for our organization.

Pros

Criteria has a lot of great tools and capabilities, especially around assessments. Their team has also been willing to work with us through some of the challenges we’ve had. Once we were able to get our process up and running, they helped us make our testing more effective, and we’ve been able to assess a large number of candidates. I also like that there are opportunities to use the platform beyond recruiting, such as for team and leadership development.

Cons

Our biggest challenge was the Workday integration. We were originally sold on the product working with our Workday recruiting process, but because most of our candidates come through Indeed Easy Apply, we quickly ran into integration issues. We spent a lot of time working with Criteria and another team to come up with a workaround, and because of that, we really didn't get the value we expected from the product during the first year of our contract. We have also had some challenges getting more strategic guidance. For example, when we wanted to better understand how to use the personality assessment for team and leadership development, the information we received was often similar to what we could already find and read on the platform. We were hoping for more customized recommendations and insights on how to really make the most of the tool. We've also heard from some leaders who have used other personality assessments that they don't have the same level of trust or confidence in Criteria's assessment.

Review Source

Response from Criteria Corp

September 2, 2026

Thank you for your thoughtful feedback, Jordan. We're pleased to hear that you've found value in our assessment tools and that our team helped support your high-volume recruiting needs (we love our customer success team!). We appreciate your feedback regarding the Workday and Indeed Easy Apply integration challenges. We understand how important a seamless workflow is and recognize that these obstacles impacted the value you expected during your first year. We're glad our team could work alongside you to develop solutions and continue refining your process. Your comments on strategic guidance are equally valuable. We're committed to helping customers maximize the impact of their assessment programs, and feedback like yours helps us continue enhancing both our consulting approach and platform resources. We're encouraged that recent discussions around assessment strategy and video interviews have been beneficial, and we look forward to continuing our partnership with you!

ML

Markarius L.  
HR Generalist  
E-Learning  
Used the software for: 1-2 years

### "Strong Assessment Platform with Opportunities for Enhancement"

August 31, 2026

4.0

Pros

Criteria has been a valuable tool for improving our hiring process and helping us make more informed talent decisions. The platform is user-friendly, easy to navigate, and provides a wide range of assessments that help evaluate candidates beyond what a resume can show. One of the biggest advantages is the ability to identify candidates whose skills, cognitive abilities, and behavioral traits align with the requirements of the role. The reporting is clear and easy to understand, making it simple for hiring managers and HR teams to discuss results and compare applicants. Implementation was straightforward, and the customer support team has been responsive whenever assistance was needed. Overall, Criteria helps streamline recruitment, improve consistency in candidate evaluations, and supports more objective hiring decisions.

Cons

While Criteria offers many useful features, there are areas where the platform could be improved. Some assessments can feel lengthy from a candidate's perspective, which may impact completion rates for certain applicants. The customization options are helpful, but there is a learning curve when setting up assessment packages and interpreting more advanced reporting features. Additionally, some hiring managers may require extra training to fully understand how to use the assessment results effectively alongside interviews and other selection tools. Depending on the organization's size and hiring volume, the cost may be a consideration, particularly when budgets are tight. Although the platform provides valuable data, no assessment tool can replace human judgment, and organizations must ensure results are used as one component of a comprehensive hiring process.

Review Source

Response from Criteria Corp

September 2, 2026

Hi Markarius, thank you for your thoughtful review. We're happy to hear that Criteria has helped improve your hiring process by providing a user-friendly experience, clear reporting, and valuable insights into candidates' skills, cognitive abilities, and behavioral traits. It's especially rewarding to know that our assessments are helping your team make more informed, consistent, and objective hiring decisions. We also appreciate your candid feedback around assessment length, customization, reporting complexity, and user training. These insights are incredibly valuable as we continue enhancing the platform and supporting customers in getting the most out of their assessment data. Thank you for partnering with us and for recognizing the important role assessments play alongside human judgment in building great teams.

BJ

Bryan J.  
Talent Acquisition Manager  
Biotechnology  
Used the software for: 1-2 years

### "Data-Driven Hiring Decisions"

September 1, 2026

5.0

Our overall experience with Criteria has been very positive. The assessments are thoughtfully designed but what really stands out is the support. Their team is responsive, accessible, and always willing to help when we need it.

Pros

We’ve been very impressed with the depth and quality of Criteria’s assessments. Incorporating these aptitude assessments into our hiring process has added real value by giving our managers an additional “talent signal” to consider when evaluating candidates. It helps us make more informed, data-driven hiring decisions.

Cons

With the variety of technical roles we hire for, building the right assessment batteries wasn’t always easy to do on our own. Thankfully, our Customer Success Manager, Othman, was always available when we had questions. He worked with his internal psych team to better understand our job descriptions and recommend assessments that made sense for some of our more niche positions.

Review Source

Response from Criteria Corp

September 2, 2026

Hi Bryan, thanks for your thoughtful review! We're thrilled to hear that Criteria's assessments have added meaningful value to your hiring process by providing managers with an additional talent signal to support more informed, data-driven decisions. We're also especially pleased to hear your positive feedback about Othman (isn't he great?!) and our Customer Success team. Matching the right assessments to specialized and technical roles can be complex, and we're glad our team partnered with you so effectively to understand your unique hiring needs and recommend solutions tailored to those positions. Thank you for recognizing both the quality of our assessments and the support behind them. We appreciate your partnership and look forward to continuing to help your team make confident hiring decisions!

VR

Verified Reviewer  
Recruiter  
Information Services  
Used the software for: 1-2 years

### "Good assessment platform"

September 1, 2026

4.0

My overall experience with Criteria has been good. It's reliable and usable. There are some things that could be enhanced but not many.

Pros

the thing I like most is how easy and reliable it is for candidates to use. I also appreciate the option to see candidate's individual answers for every one of my assessments.

Cons

I found the dashboard a little hard to navigate and I would also appreciate the option to be able to easily review and change questions in the assessment sent to candidate.

Review Source

Response from Criteria Corp

September 2, 2026

Hi there, thanks for your review! We're glad you've found Criteria easy and reliable for candidates to use, and that access to individual candidate responses provides additional insight during the evaluation process. We also appreciate your feedback about dashboard navigation and assessment editing capabilities. Input like this helps us continue improving the platform and making it even easier for teams to manage their hiring workflows. We're pleased that your overall experience has been positive, and we look forward to continuing to support your hiring needs. Thank you for choosing Criteria!

VK

Val K.  
CEO and Co-Founder  
Information Technology and Services  
Used the software for: 2+ years

### "I'm glad it's working and filtering through candidates fairly well"

June 29, 2026

5.0

Support is awesome when you need to clarify something. That is certainly better than wasting time interviewing candidates who not even know how to use a mouse properly. However, because I am graded automatically, I do not need to sit at a desk, going over hundreds of tests.

Pros

They also have blind coded assessment but that is okay. We use Criteria for developing candidate tests and they have an extensive question bank. I am just happy that the integration with Bullhorn seems to work correctly most of the time (I didn't have to call IT after every five minutes) since typically the other tools crash.

Cons

The ability to upload our own custom multiple-choice questions are extremely difficult (way too many hours of my afternoon wasted) and could be spent on anything else. Additionally, they only provide one live environment making it frustrating to test the ATS integration.

Review Source

Response from Criteria Corp

July 1, 2026

Val, thank you for your thoughtful feedback. We're happy to hear that our Bullhorn integration, assessment tools, automated grading, and support team have made a positive impact on your hiring process. We also appreciate your honest comments about the challenges with uploading custom multiple-choice questions and the limitations of having only one live ATS testing environment. Feedback like yours helps us identify opportunities to improve. Thanks again for being a valued customer and for sharing both what we're doing well and where we can do better!

lP

laura P.  
Human Resource  
Food & Beverages  
Used the software for: 1-2 years

### "Happy with Criteria "

June 15, 2026

5.0

Overall the experience has been great and I don't feel pressured into buying additional features but my representative is very transparent and gives great insight on what can enhance our business outcomes to build the best assessment platform.

Pros

The quality of assessments and large catalog of resources to choose from is very nice. The website is user friendly and easy to navigate.

Cons

Recently I have run into some technical difficulties using the application. Overall, I don't experience too many issues though and the new chat feature is nice for quick assistance.

Review Source

Response from Criteria Corp

June 17, 2026

Hi Laura, thank you so much for taking the time to review Criteria. We're so happy to hear that you're finding the quality and variety of assessments helpful. We're also thrilled to hear that you've found your representative helpful and transparent. Please reach out to them with any questions around the technical challenges you mentioned. Thank you for choosing Criteria!

MB

Marta B.  
Recruiter  
Financial Services  
Used the software for: 1-2 years

### "Good product "

September 1, 2026

5.0

Very positive, useful, and easy to use. Features are great, candidates love it. I would recommend it to everyone

Pros

Candidate experience, and how the results come to Recruitment team. Very visual and easy to read. Would recommend.

Cons

It doesn't let us re send a test , sometimes exceptions can happen and we would like to invite a candidate to re- do the test

Review Source

Response from Criteria Corp

September 1, 2026

Hi Marta, thank you for your review! We're thrilled to hear that both your team and candidates have had such a positive experience with Criteria and that you find the results easy to interpret and act on. We also your feedback about the ability to resend assessments when exceptions arise. Input like yours helps us continue improving the platform. Thanks again for your recommendation and partnership.

SL

Sione L.  
Operations Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Software for Transit Agencies"

August 31, 2026

5.0

Overall great product that helps you organize your potential candidates. I have used it for more than 3 years and love it. I love seeing all the candidate data in one place and Criteria makes it easy to do my job.

Pros

\-Organized central location for interviews -Good grading system -Secure software -Custom options -A great value for any company looking to find potential candidates -Great way to delegate task to team

Cons

\-Wish I could sort pages in one pane instead of switching between tabs or different candidates -Would like a more modern layout

Review Source

Response from Criteria Corp

September 1, 2026

Hi Sione, thank you for taking the time to write this detailed review, and thank you for being a Criteria customer for over 3 years. We are so happy to hear that you find value in our interview tools and resources, and thank you for your feedback on the platform layout, we appreciate. Please feel free to reach out to our team directly with any additional feedback - and thanks again for choosing Criteria!

JD

Jan D.  
Sr Talent Acquisition  
Information Technology and Services  
Used the software for: 1-2 years

### "Important tool for new hires"

August 25, 2026

5.0

Pros

We work on a Product Operating Model, so it is crucial we recruit and screen highly intelligent and natural collaborators part of a dedicated team working towards a set of business outcomes together. The Criteria Corp assessments has identified candidates that are excelling in their new roles.

Cons

I honestly have not experienced any negative situation or cons. The tool is very user friendly and potential new hires complete in a timely manner.

Review Source

Response from Criteria Corp

August 27, 2026

Hi Jan, thank you so much for sharing your experience with the Criteria platform. We're so happy to hear that Criteria assessments have helped identify candidates who are excelling once they're hired! Please let us know if there's anything our team can do to assist you further. Thank you for choosing Criteria!

TB

Todd B.  
L and D Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Best Use of Company Funds "

July 6, 2026

5.0

Pros

Criteria is a great value for the money for starters. From point of first contact to now using the product with applicants has been fantastic. It has taken the bias out of the hiring process and helped us get great employees.

Cons

I cannot say one con about this product, it simply works! And as for what I liked least about the product there is not a thing.

Review Source

Response from Criteria Corp

July 13, 2026

Hi Todd, thank you for your wonderful feedback! We're so happy to hear that Criteria has delivered such a positive experience from your very first interaction through using the platform with applicants. It's especially rewarding to know that our assessments have helped reduce bias in your hiring process and support your team in identifying great employees. We're also grateful for your comments about the value and ease of use of the product. Hearing that you haven't encountered any drawbacks and that the solution simply works for your organization is the highest compliment we could receive. Thank you for trusting Criteria as part of your hiring process and for taking the time to share your experience. We look forward to continuing to support your team's success!

GM

Gerald M.  
Senior Vice President, People and Culture  
Internet  
Used the software for: 2+ years

### ""A Must Have" Assessment, if you want to scale quickly, with the right people"

March 4, 2025

5.0

Criteria is our primary assessment platform and it has helped us hire folks who are ramping up quicker, are able to deliver more within the same period of time and are able to onboard the company practices way quicker.

Pros

Criteria provides a clear and unfiltered view of how the candidate thinks and acts in various situations. The analytical and logical assessments provide a direct and true view of the individuals capabilities. Given we are ops heavy, it is important to have folks who are quick, and agile... and criteria has been able to deliver on that need.

Cons

Nothing adverse to highlight, that has impacted our ability to hire the finest...

Review Source

Response from Criteria Corp

March 5, 2025

Thank you for your fantastic review! We are thrilled to hear that Criteria has been instrumental in helping your organization scale quickly with the right people. It is great to know that our assessments provide a clear and objective view of how candidates think and act in various situations, allowing you to identify individuals who are quick, agile, and well-suited for operationally intensive roles. We are especially pleased that Criteria has become your primary assessment platform and that it has helped you hire employees who onboard quickly, adapt to company practices efficiently, and deliver strong results in a short period of time. Your success is exactly what we strive for, and we appreciate your trust in our platform. If you ever have any feedback or need additional support, please reach out to our team!

VC

Vanessa C.  
Sr. Talent Acquistion Partner  
Hospital & Health Care  
Used the software for: 2+ years

### "Sr. Talent Acquisition Partner "

March 3, 2025

5.0

Been using Criteria for the last 4 years daily in my organization. It is critical to our interviewing/screening process. Very user friendly - it has the capability to have you screen candidates in a variety of ways with the various assessments.

Pros

Easily incorporated with our ATS system and has a variety of assessments that meet our current recruitment needs to vet finalists for roles. Also, very easy to navigate and pull reports from the system.

Cons

I haven't run into any issues while using this product.

Review Source

Response from Criteria Corp

March 4, 2025

Hi Vanessa, thank you so much for your thoughtful review and for being a valued Criteria user for the past four years! We’re thrilled to hear that our platform has been a critical part of your interviewing and screening process, helping you efficiently vet finalists for roles. It’s great to know that you find Criteria easy to navigate and that the variety of assessments meets your recruitment needs. We’re also glad that our seamless ATS integration and reporting features have made your hiring process more streamlined and data-driven. Your feedback reinforces our commitment to providing user-friendly, effective hiring solutions. If you ever have any questions or need support, we’re always here to help. Thanks again for your continued trust in Criteria!

PG

Patrick G.  
Technical Director of Video Production  
Higher Education  
Used the software for: 1-2 years

### "Simple and cuts through the noise."

March 3, 2025

4.0

2 hires, 2 successful employees, so far so good.

Pros

Simple to understand and sort the results.

Cons

I found it unclear what the test was like for the person taking it. Consider adding a button for the hiring manager to take the test themselves for proper context.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Patrick, thank you for your feedback! We’re glad that you find Criteria’s results simple to understand and that the platform has already helped you make two successful hires. It’s great to see that the assessments are delivering value in identifying the right candidates for your team. We appreciate your suggestion about providing hiring managers with a way to experience the test firsthand. Understanding the candidate’s perspective is important, and we will share this feedback with our team as we continue to enhance the platform. In the meantime, if you’d like to explore sample assessments or gain more insight into the candidate experience, our team would be happy to assist. Thank you for choosing Criteria, and we look forward to supporting your continued hiring success!

WS

Wali S.  
Talent Acquisition Specialist  
Insurance  
Used the software for: 1-2 years

### "Pros and Cons of Using Criteria"

February 25, 2025

4.0

Pros

Screening candidates helps us to hire individuals who we know come prepared with the skills to be able to perform the essential duties of the role

Cons

An assessment can weed out candidates who do not meet the min qualifications, but does not represent a candidate overall

Review Source

Response from Criteria Corp

February 26, 2025

Hi Wali, thank you for your feedback. We're glad to hear that Criteria’s assessments are helping you identify candidates with the essential skills needed for success in their roles. We understand that assessments are just one piece of the hiring puzzle. While they help objectively evaluate key skills and qualifications, we recommend using them alongside structured interviews and other selection methods to get a well-rounded view of each candidate. We appreciate your input and are always here to help you optimize your hiring process. Thanks for choosing Criteria!

JC

Joann C.  
Director of Operations  
Law Practice  
Used the software for: 2+ years

### "Criteria testing significantly enhanced our hiring process "

January 30, 2025

5.0

The platform is user-friendly, providing detailed results. The score range helps indicate where a candidate should fall for a specific role. Additionally, I have received positive feedback from candidates about the user-friendliness of the battery tests.

Pros

Criteria testing significantly improved our hiring process by providing insights that cannot be garnered through interviews alone. I contacted Criteria directly when I had questions about a specific result, and they were extremely knowledgeable and quick to assist.

Cons

The only thing that comes to mind is the Talent Signal. I believe that could be better defined.

Review Source

Response from Criteria Corp

January 31, 2025

Hi Joann, thank you for your thoughtful review! We're delighted to hear that Criteria has significantly enhanced your hiring process and that both you and your candidates find the platform user-friendly. It's great to know that the detailed results and score ranges have provided valuable insights beyond traditional interviews, and we’re glad our team was able to assist you promptly and effectively. We appreciate your feedback regarding the Talent Signal and will share your suggestion with our team as we continue to refine and improve our offerings. If you have any additional feedback, don’t hesitate to reach out. Thank you for choosing Criteria to support your hiring process!

MS

Margaret S.  
Manager of Business Development  
Marketing and Advertising  
Used the software for: 1-2 years

### "Effective and helpful"

January 29, 2025

5.0

We have used it for years and sometimes we stray away from the results. Those times we have strayed away have ended up poorly for us. Trust the data.

Pros

It has been accurate for us even when we have gone against it

Cons

You are bucketing people. It can be hard to capture someone in a short amount of time.

Review Source

Response from Criteria Corp

January 30, 2025

Thank you for sharing your experience and for being a long-time user of Criteria! We're glad to hear that the platform has been accurate and effective for your hiring needs. Your insight about trusting the data is a great reminder of how predictive assessments can lead to better hiring outcomes. We understand your concern about "bucketing" candidates and the challenge of capturing someone's full potential in a short time. Our assessments are designed to provide objective, data-driven insights that complement your overall evaluation process, not replace it. They serve as one piece of the puzzle to help you make more informed decisions. Thank you for trusting Criteria, and we’re here to support you!

HN

Heather N.  
Vice President of Operations  
Insurance  
Used the software for: 6-12 months

### "Great experience with Criteria"

March 3, 2025

5.0

We've completely changed how we approaching hiring!

Pros

I really like that we're able to customize the package of questions even beyond the recommended set for a position.

Cons

There's really nothing I dislike. It's easy to view all of the testing and the tests appear to be high quality.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Heather, thank you for taking the time to provide this thoughtful feedback. We are so happy to hear that Criteria solutions have helped change your hiring process. If you ever have additional feedback or questions, please do not hesitate to reach out to our team. Thank you for choosing Criteria!

AR

Allyson R.  
Practice manager  
Financial Services  
Used the software for: 1-2 years

### "Practice Manager"

January 29, 2025

5.0

We only hire once or twice a year, but it's so easy to log in and send out tests when we need to!

Pros

Ability to create industry specific test.

Cons

I really do not have a bad thing to say.

Review Source

Response from Criteria Corp

January 30, 2025

Hi Allyson - thank you for your feedback! We're so happy that you've found value in the ability to create an industry-specific test. If you have any further comments or feedback, please do not hesitate to reach out to our team. Thank you for choosing Criteria!

CC

Cortney C.  
Sales Associate  
Retail  
Used the software for: I used a free trial

### "Assess future employees "

February 18, 2025

4.0

Pros

I like the detailed information it gives about a potential candidate the most.

Cons

There really weren't any negative cons with using Criteria, I loved the assessments and information it provided!

Review Source

Response from Criteria Corp

February 26, 2025

Thank you for your review! We're thrilled to hear that you found Criteria’s assessments and detailed candidate insights valuable in evaluating potential employees. Our goal is to provide data-driven, meaningful information to help you make confident and informed hiring decisions. If you ever have any questions or need support, we’re here to help. Thanks for choosing Criteria!

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