# Page 3 | Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Criteria the right Assessment solution for you? Explore 189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119740/Criteria/reviews --- Criteria 4.7 (189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 20th, 2026 # Page 3 - Reviews of Criteria ## Showing most helpful reviews Showing 51-75 of 189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HN Heather N. Vice President of Operations Insurance Used the software for: 6-12 months ### "Great experience with Criteria" March 3, 2025 5.0 We've completely changed how we approaching hiring! Pros I really like that we're able to customize the package of questions even beyond the recommended set for a position. Cons There's really nothing I dislike. It's easy to view all of the testing and the tests appear to be high quality. Review Source Response from Criteria Corp March 6, 2025 Hi Heather, thank you for taking the time to provide this thoughtful feedback. We are so happy to hear that Criteria solutions have helped change your hiring process. If you ever have additional feedback or questions, please do not hesitate to reach out to our team. Thank you for choosing Criteria! AR Allyson R. Practice manager Financial Services Used the software for: 1-2 years ### "Practice Manager" January 29, 2025 5.0 We only hire once or twice a year, but it's so easy to log in and send out tests when we need to! Pros Ability to create industry specific test. Cons I really do not have a bad thing to say. Review Source Response from Criteria Corp January 30, 2025 Hi Allyson - thank you for your feedback! We're so happy that you've found value in the ability to create an industry-specific test. If you have any further comments or feedback, please do not hesitate to reach out to our team. Thank you for choosing Criteria! ED Erin D. Sales Executive Retail Used the software for: Less than 6 months ### "Helpful friend!" October 8, 2024 5.0 Love this tool! Great feature and easy to send to other Hiring managers, as well as an easy integration with Jazz HR! Pros I love being able to understand my candidates' strengths and potential areas of growth before I even interview them! Cons Setting up the assessment per job, it's a bit clunky. Review Source Response from Criteria Corp October 17, 2024 Thanks for your feedback Erin and for calling us your helpful friend! It's wonderful to hear you're finding the candidate insights so useful. LD Lynne D. Administrative Specialist Accounting Used the software for: 2+ years ### "Criteria - A great Partner with our HR Department" October 8, 2024 5.0 Overall, I have had a great experience with . Customer Support is prompt and informative. Would recomm4end to anyone looking for testing and support for their HR department. Pros Great support for our HR department. Testing options are plentiful and has helped us to find the best person to join our staff. Cons That in order to have someone take a test in Spanish, we need to upgrade our package. It isn't worth the increase for us at this time. Review Source Response from Criteria Corp October 17, 2024 Thank you so much for your feedback Lynne. It's wonderful to hear you're having a great experience. DR David R. General Manager Utilities Used the software for: 1-2 years ### "Criteria- Important Tool for Candidate Review" October 8, 2024 5.0 Has been very beneficial in helping us grow from 50 employees to the 90+ we are currently sitting at. Pros Helps us determine the correct candidates to interview for the needed positions. Also if the candidate is unwilling to complete the Assessment who knows what they would not do if they were hired. Cons I think it is sometimes easy for the candidate to breeze through thus giving inaccurate answers. Review Source Response from Criteria Corp October 17, 2024 Thanks for the great feedback David! We're so happy to hear that we're part of your growth journey. AP ASHISH P. ACCOUNTS PAYABLE CLERK Hospitality Used the software for: Less than 6 months ### "Simplicity of Use" October 8, 2024 5.0 I love that I can search for a job title and it recommends test banks to use, which saves us time. It is intuitive to use. Pros I love the price, I love the product, I love the information. It recommends test banks to use, which saves us time. Cons lack of integration. There is no specific information about all their possible integrations. Review Source Response from Criteria Corp October 23, 2024 Hi Ashish, thank you for your feedback. We're thrilled to hear that you love the product and that it saves you time. Thank you for your feedback on integrations; the Criteria platform integrates with a wide variety of ATS and solution providers, which can be viewed here: https://www.criteriacorp.com/integrations-and-partners Please do not hesitate to reach out to techsupport@Criteriacorp.com for more information, or with any questions you may have about these integration options. Thank you! SY Samantha Y. Implementation coach Utilities Used the software for: 6-12 months ### "Easy effective system " October 10, 2024 5.0 Pros easy to use and effective for processing potential candidates Cons nothing can think of. use system regularly for potential hires Review Source Response from Criteria Corp October 23, 2024 Hi Samantha, thank you for your feedback and for being a consistent user of the Criteria platform! If there is any additional feedback you have about your customer experience, please do not hesitate to reach out to the Criteria team, we're here to help. Thank you! MC Mallory C. Talent Acquisition Sourcer Computer & Network Security Used the software for: Less than 6 months ### "My Experience using Criteria " October 8, 2024 5.0 Overall it is very good, I never used something like this and happy to have a user friendly platform. Pros It is very user friendly and easy to send to candidates. Cons I do not enjoy how there is cognitive test with a personality test. Review Source Response from Criteria Corp October 17, 2024 Thanks for the review, Mallory! Very glad to hear you're finding us easy to use. DR David R. Talent Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "Criteria equal to healthy business growing." August 7, 2024 5.0 Our team found that using this tool significantly improved our ability to gain a deeper understanding of our target audience. As a result, we were able to clarify our goals and better identify candidates who closely aligned with the needs and values of our company. Pros Flexibility and ease of use are key features of . Its versatile design allows for seamless adaptability to various topics and situations, while its intuitive interface ensures a straightforward and user-friendly experience for all users. Cons There is no specific information about all their possible integrations. Switched from [TestGorilla](https://www.capterra.com/p/203823/TestGorilla/) We need more options as has been providing us. We are currently using Criteria and will fully transition to it. Review Source Response from Criteria Corp August 13, 2024 Hi David, thank you so much for your thoughtful review. We're thrilled that you've happy with the flexibility and ease of use of our platform. Thanks for your question about integrations - we have quite a few options for you, which you can learn more about below. Please contact our team directly with any questions - we would be more than happy to go into more detail. https://www.criteriacorp.com/integrations-and-partners https://criteria.helpdocs.io/category/ubshyf3ns4-ats Again, thank you for your feedback! We greatly value your business. VS Victor S. SDR Recruitment Real Estate Used the software for: 6-12 months ### "My recruitment aid" October 8, 2024 5.0 Fantastic!! Must have saved at least 100 hours of productive time thanks to you guys!!! Pros Helps with the pre screening. It's saved me time & grief with my new hires. Cons I'm a fan of because of what I mentioned above. Review Source Response from Criteria Corp October 17, 2024 Thanks for your terrific review, Victor! It's fantastic to hear you're getting such great time saving and productivity benefits. JE Jennifer E. HR - Recruiter Internet Used the software for: 1-2 years ### "Recruitment Superhero - Criteria" August 8, 2024 5.0 plays a vital role in our recruitment process and definitely rely on the assessment results. 90% of our job depends on criteria results. So basically Criteria helps us finding the right candidate that fits our organization and the position. Pros The accurate results that is playing a major role in our recruitment process. We get the opportunity to learn more about the candidates efficiency and skills. Cons None as of the moment to dislike in . Review Source Response from Criteria Corp August 14, 2024 Hi Jennifer! Thank you for this phenomenal feedback. We're thrilled that you find so much value in the results you're seeing from Criteria tools. Thank you for being a Criteria customer! SB Stephanie B. Human Resources Manager Automotive Used the software for: 2+ years ### "Assessment" August 7, 2024 5.0 Excellent tool when assessing candidates Pros The pros to this application is the great feedback we receive Cons The cons would be the fact that we need more testing to match specific roles Review Source Response from Criteria Corp August 13, 2024 Hi Stephanie, thanks for your review and feedback. We're thrilled that you're happy with the great feedback you receive. Thanks for your note about the amount and type of testing for roles - here's an overview of all our assessments: https://criteria.helpdocs.io/article/ihqrrvdbqe-overview-of-all-criteria-assessments Please let us know if you need assistance identifying which tests to match for specific roles; we are happy to help. Thank you! LM Lênyton M. HR Manager Management Consulting Used the software for: 1-2 years ### "Great experience!" August 7, 2024 5.0 It's been great! We've been able to test the candidates abilities and this is definitely serving us really well, I highly recommend this to the others! Pros The facility to share links and create custom test batteries! Cons The candidate cannot take the same assessment twice without having to go and change a setting, also, there should be more specific tests. Review Source Response from Criteria Corp August 13, 2024 Hi Lênyton - thank you so much for your feedback. We're thrilled that you're happy with our custom test batteries. We appreciate your feedback on the assessment experience. If you have any further feedback or questions, please reach out to our team directly and we'd be happy to help. Thank you for being a Criteria customer! SS Salma S. Human Resources Coordinator Information Technology and Services Used the software for: 2+ years ### "Assessment Prep" August 7, 2024 4.0 Has been good. We use Rubicon and they determine our assessments that we use. Pros Easy to use platform, user-friendly, clear who point of contacts are. It is also pretty easy how to create an assessment and the reports generated from the EPP is very clear and usefuly for hiring managers with interview questions Cons Reporting could be better. Integration with ADP on hiring statuses. I think there could be better practice assessments we could use so candidates can prepare better rather than 1 or 2 sample questions. Review Source Response from Criteria Corp August 13, 2024 Hi Salma, thank you for your review. We're thrilled that you've found the platform user-friendly and easy to use. Thank you for flagging the practice assessments - we actually recently released new practice tests for candidates, which you can find here: https://www.criteriacorp.com/candidates/practice-tests Please let us know if you have any questions or further feedback! Thank you so much for being a Criteria customer. CP Christine P. Recruiting Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Definitely would recommend" October 8, 2024 4.0 This is good for our needs, it is another layer in our hiring process. Pros is customizable and easy to use. It is another layer in our hiring process and allows us to see someone skill level before the offer. Cons The results are sometimes hard to understand. Review Source Response from Criteria Corp October 17, 2024 Thanks so much for your feedback Christine! It's great to know that we're adding an additional layer to your hiring process. Our team would be happy to assist with results interpretation if you need it and we have some useful resources for exactly this purpose - just reach out to your Customer Success Manager or our Support team :-) RB Rex B. Coordinator Marketing and Advertising Used the software for: 1-2 years ### "Essential in the hiring process" August 19, 2024 4.0 The business is exceptional to use as it provides clear communication with the ability to have regular meetings with representatives, to discuss challenges that we may be facing with the software. Pros Customer service is excellent with strong communication throughout the entire process. Cons Difficulty when creating assessments as it was more complex than expected, however after spending some time completing the process it became much more straightforward. Review Source Response from Criteria Corp August 20, 2024 Hi Rex, thank you for taking the time to provide this valuable feedback. It's great to hear that you find our customer service to be excellent - we are so proud of our Customer Success team! Thank you for your thoughts on assessment creation; it's great to hear that you found the task straightforward after adjusting to the process. If there is anything the team can do to help you, or if you have any further feedback, please do not hesitate to reach out! Thank you for choosing Criteria. AB Aaron B. VP Construction Used the software for: 6-12 months ### "Close the Door on Criteria " August 7, 2024 1.0 We have stopped using it altogether for our business. Would not recommend it. Pros The promise of 's value was great Cons The reality of the solution is that the content and the relevance of the test outcomes are inconsistent. Reason for choosing Criteria We were duped by the promise of . Review Source Response from Criteria Corp August 13, 2024 Hi Aaron, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We wish you all the best in your hiring process moving forward. JW Jaclyn W. HR Generalist Banking Used the software for: 2+ years ### "Amboy Bank" August 7, 2024 4.0 Very satisfied. No complaints. Has been particularly helpful in identifying viable Teller candidates. Pros Thee simplicity of website- user friendly. Cons I feel there may be more features to realize that I'm not aware of. Review Source Response from Criteria Corp August 13, 2024 Hi Jaclyn, thanks so much for your feedback. If you have any questions or additional feedback, please reach out to our team directly - we're here to help! Thank you for being a Criteria customer. GS Guillermo S. Director of Operations Consumer Services Used the software for: 1-2 years ### "User friendly and very helpful for hiring process" August 14, 2024 5.0 Pros The way you are able to modify your test and interface of software in general. Cons I'll like to be able to pick the battery test not based on the preset ones. I'll be nice to have them on a list and for you to pick and make your own. Review Source Response from Criteria Corp August 16, 2024 Hi Guillermo, thank you for taking the time to share your feedback! We're thrilled you find the product to be user-friendly. Thank you for the feedback on the test battery selection, this is something we'll look into. SR Shawn R. Operations manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "You will not regret this application" August 7, 2024 5.0 Absolutely fantastic and smooth experience Pros Easy to use great dashboard. Easy to learn Cons Can’t think of anything I’d change. All fits my here Review Source Response from Criteria Corp August 13, 2024 Hi Shawn, thank you for sharing your experience with Criteria, we truly appreciate your feedback. Thank you for being a Criteria customer! DF Dawn F. HR Generalist/Recruiting Health, Wellness and Fitness Used the software for: 2+ years ### "Great platform and Wonderful Customer Service" July 6, 2023 5.0 Pros My company has used for just over 5 years. I love the various assessments we are able to choose from. I love that the assessments have explanations of their rank in terms of overall candidates. This gives us a better idea of how well the candidate may perform or not perform at work. The customer service with the company has been amazing. They are always willing to answer questions, reach out frequently to check on us, and if an issues arises, they are quick to work on a solution. Cons There has not been too much I do not like about . Review Source Response from Criteria Corp February 6, 2024 Hi Dawn, thank you so much for taking the time to provide feedback on your Criteria customer experience in 2023. Thank you for using Criteria for over 5 years and sharing that you find our various assessments valuable in your hiring process. It's fantastic to hear that the explanations of the assessment rankings have provided you with a better understanding of candidate performance. We strive to provide insightful and actionable information to help you make informed hiring decisions. We're especially grateful for your kind words about our customer service. At Criteria, we believe in going above and beyond to support our clients, and we're thrilled to know that our team has been responsive, helpful, and proactive in addressing your needs. Your satisfaction is our top priority, and we're committed to providing exceptional service every step of the way. Thank you for your loyalty, business and collaboration. - Criteria Team Gina L. VP HR Real Estate Used the software for: 1-2 years ### "Easy to do business with!" August 2, 2021 5.0 As the title clearly states - they are easy to do business with! They are communicative from the selling process to the ongoing management of our account. We have bi-annual check meetings with our account rep. When we experience challenges, we have quick turn-around times and do not struggle for long. Pros As we have moved to more remote work, I'm so glad that we implemented this software at the start of 2020. It took almost a year to review assessment providers, and almost all of them were missing something. had it all! On top of the great product, the service and the pricing have been phenomenal. We also are very excited when there are additional assessments added. Now that we are through the brunt of the pandemic, we will start leveraging the assessments for development needs on our team. We are targeted to grow by 12% YOY, and we promote on average 14% of our internal talent. Cons We had some bumps with building our own assessment, however, no other vendor could do this for us with minimal production costs. Even though we had bumps, it has been worth it to have our needs met. Everything about this product has not only met our expectations, however, has gone above and beyond! Reason for choosing Criteria We looked at two other providers, and they couldn't deliver on the assessments we needed or beat the cost savings! Switched from [ProfileXT](https://www.capterra.com/p/72975/ProfileXT/) The PXT is too cumbersome. Too much-antiquated data and overwhelming for our leadership. Also, the cost was on a per person test, vs. an annual subscription with . I love their product and their cost structure 100% more than the PXT with Profiles International. Our leaders are happier we made the switch too! Review Source SB Sean B. HR & Ops Support Manager Accounting Used the software for: Less than 6 months ### "Criteria's Pros & Cons" November 22, 2021 4.0 Overall this has been a fantastic platform to use. Our account rep has been awesome when we have questions. They even have a self-service option which is a huge help when working off hours. Testing has been consistent and easy to implement into our recruiting platforms. Would highly recommend this platform to other users. Pros I really appreciate the ease of use the entire platform provides our company. The different tests/scores that are provided for our industry have proven themselves accurate and consistent with our hires. This platform and its ability to drill down to each applicants personality helps save time and provides more understanding and areas that we as the hiring team should drill down to. Cons My least favorite thing about this platform is the grading on the personality assessment. Sometimes we can get results that are "inconclusive" or provide red flags, and what we have found is that this generally comes down to language barriers. People who are not originally from the USA trying to take a test that uses vague questions can prove to be problematic. Review Source MD Maggie D. HR & Payroll Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "Criteria Corp - a wise investment" October 19, 2022 5.0 is helping us make better judgement for placing applicants in the position best suited for them. It has been easy to use this system. I look forward to setting up our own tests that deal with specific machinery in the plant. Pros I love the fact that you can test an unlimited amount of applicants every month. Implementation was super easy. Easy to maneuver through platform. Cons Nothing to complain about at all. The only suggestion is that the introductory call would be nice in the first week you begin to use the system. Review Source CC Christa C. HR Manager Building Materials Used the software for: Less than 6 months ### "HR Manager" August 7, 2024 5.0 Pros Easy of use - I like the ability to move applicants to different stages. Cons I can't think of anything - I am a new user and I may find something later. Review Source Response from Criteria Corp August 13, 2024 Hi Christa, thank you for your feedback! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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