# Page 3 | Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Criteria the right Video Interviewing solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119740/Criteria/reviews --- Criteria 4.7 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Criteria ## Showing most helpful reviews Showing 51-75 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LA Luis A. Recruiter Automotive Used the software for: 6-12 months ### "Quick Setup - I recommend! " October 8, 2024 5.0 Overall it is the best assessment tool I've used in recruiting. Pros It is highly user-friendly for the recruiting team and the end user! Cons The integration with Lever is relatively manual. Review Source Response from Criteria Corp October 17, 2024 Thanks for your feedback Luis! It's certainly an honor to be called "the best assessment tool" in a review. We're doing our happy dance reading it! DH Daysi H. Human Resources Administrator Construction Used the software for: 1-2 years ### "Criteria Corp Review " August 8, 2024 4.0 Overall, Criteria has a been a great addition to our hiring process, and now to our team building. Our account manager is amazing and we are very happy with the service! Pros Criteria provides so many great insights on candidates, and it has features that let you work with your teams depending on strengths and weaknesses! Cons It's a great tool for HR, because it's HR's job to read the reports, but sometimes it can be a lot of information for managers to decipher, so it would be nice to have a more simplified version of results so that managers can read and understand better! Review Source Response from Criteria Corp August 14, 2024 Hi Daysi - thank you for this thoughtful feedback! It's great to hear that you're happy with the insights you're receiving on your candidates, and thank you for the feedback on the results for managers, we will keep this in mind for future updates. Thank you for being a Criteria customer! DR David R. Talent Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "Criteria equal to healthy business growing." August 7, 2024 5.0 Our team found that using this tool significantly improved our ability to gain a deeper understanding of our target audience. As a result, we were able to clarify our goals and better identify candidates who closely aligned with the needs and values of our company. Pros Flexibility and ease of use are key features of Criteria. Its versatile design allows for seamless adaptability to various topics and situations, while its intuitive interface ensures a straightforward and user-friendly experience for all users. Cons There is no specific information about all their possible integrations. Switched from [TestGorilla](https://www.capterra.com/p/203823/TestGorilla/) We need more options as Criteria has been providing us. We are currently using Criteria and will fully transition to it. Review Source Response from Criteria Corp August 13, 2024 Hi David, thank you so much for your thoughtful review. We're thrilled that you've happy with the flexibility and ease of use of our platform. Thanks for your question about integrations - we have quite a few options for you, which you can learn more about below. Please contact our team directly with any questions - we would be more than happy to go into more detail. https://www.criteriacorp.com/integrations-and-partners https://criteria.helpdocs.io/category/ubshyf3ns4-ats Again, thank you for your feedback! We greatly value your business. SE Scott E. Vice President of Professional Development Hospital & Health Care Used the software for: Less than 6 months ### "Very Pleased Customer" September 13, 2024 5.0 Our organization has been well taken care of with our implementation. It has been a great experience. Our rep, Jordan, feels like he is part of our team and provides excellent service. Pros The ease of use. You don't have to take a class to figure out the platform. It is well organized. Cons Our applicant tracking software isn't a partner with Criteria. Review Source Response from Criteria Corp September 23, 2024 Hi Scoot, thank you for sharing your positive experience with our platform. We're thrilled to hear that the ease of use and organization of our talent success platform has met your expectations and contributed to a seamless implementation process. It's also great to hear that Jordan has become an extension of your team and is delivering the exceptional service we pride ourselves on. We're committed to ensuring that our clients feel fully supported, and it's gratifying to know we're hitting the mark. Thank you for choosing Criteria! AR Allyson R. Practice manager Financial Services Used the software for: 1-2 years ### "Practice Manager" January 29, 2025 5.0 We only hire once or twice a year, but it's so easy to log in and send out tests when we need to! Pros Ability to create industry specific test. Cons I really do not have a bad thing to say. Review Source Response from Criteria Corp January 30, 2025 Hi Allyson - thank you for your feedback! We're so happy that you've found value in the ability to create an industry-specific test. If you have any further comments or feedback, please do not hesitate to reach out to our team. Thank you for choosing Criteria! SY Samantha Y. Implementation coach Utilities Used the software for: 6-12 months ### "Easy effective system " October 10, 2024 5.0 Pros easy to use and effective for processing potential candidates Cons nothing can think of. use system regularly for potential hires Review Source Response from Criteria Corp October 23, 2024 Hi Samantha, thank you for your feedback and for being a consistent user of the Criteria platform! If there is any additional feedback you have about your customer experience, please do not hesitate to reach out to the Criteria team, we're here to help. Thank you! LM Lênyton M. HR Manager Management Consulting Used the software for: 1-2 years ### "Great experience!" August 7, 2024 5.0 It's been great! We've been able to test the candidates abilities and this is definitely serving us really well, I highly recommend this to the others! Pros The facility to share links and create custom test batteries! Cons The candidate cannot take the same assessment twice without having to go and change a setting, also, there should be more specific tests. Review Source Response from Criteria Corp August 13, 2024 Hi Lênyton - thank you so much for your feedback. We're thrilled that you're happy with our custom test batteries. We appreciate your feedback on the assessment experience. If you have any further feedback or questions, please reach out to our team directly and we'd be happy to help. Thank you for being a Criteria customer! AP ASHISH P. ACCOUNTS PAYABLE CLERK Hospitality Used the software for: Less than 6 months ### "Simplicity of Use" October 8, 2024 5.0 I love that I can search for a job title and it recommends test banks to use, which saves us time. It is intuitive to use. Pros I love the price, I love the product, I love the information. It recommends test banks to use, which saves us time. Cons lack of integration. There is no specific information about all their possible integrations. Review Source Response from Criteria Corp October 23, 2024 Hi Ashish, thank you for your feedback. We're thrilled to hear that you love the product and that it saves you time. Thank you for your feedback on integrations; the Criteria platform integrates with a wide variety of ATS and solution providers, which can be viewed here: https://www.criteriacorp.com/integrations-and-partners Please do not hesitate to reach out to techsupport@Criteriacorp.com for more information, or with any questions you may have about these integration options. Thank you! SV Stephanie V. Director, Human Resources Legal Services Used the software for: 1-2 years ### "Thank you Criteria! " August 7, 2024 5.0 Our experience has been great thus far. From the program itself to the account support, our needs have been met always. Pros Helps the HR team reduce a tremendous amount of time by sorting and identifying top candidates and discarding unqualified applicants. Cons Not much not to like. It’s a very well designed system. Review Source Response from Criteria Corp August 13, 2024 Hi Stephanie - thank you so much for your thoughtful review. We're happy to hear that the Criteria platform is saving your team so much time in your hiring process. Please let us know if you have any further feedback or questions - we're here to help and provide an exceptional experience. Thank you for your business! MC Mallory C. Talent Acquisition Sourcer Computer & Network Security Used the software for: Less than 6 months ### "My Experience using Criteria " October 8, 2024 5.0 Overall it is very good, I never used something like this and happy to have a user friendly platform. Pros It is very user friendly and easy to send to candidates. Cons I do not enjoy how there is cognitive test with a personality test. Review Source Response from Criteria Corp October 17, 2024 Thanks for the review, Mallory! Very glad to hear you're finding us easy to use. SS Salma S. Human Resources Coordinator Information Technology and Services Used the software for: 2+ years ### "Assessment Prep" August 7, 2024 4.0 Has been good. We use Rubicon and they determine our assessments that we use. Pros Easy to use platform, user-friendly, clear who point of contacts are. It is also pretty easy how to create an assessment and the reports generated from the EPP is very clear and usefuly for hiring managers with interview questions Cons Reporting could be better. Integration with ADP on hiring statuses. I think there could be better practice assessments we could use so candidates can prepare better rather than 1 or 2 sample questions. Review Source Response from Criteria Corp August 13, 2024 Hi Salma, thank you for your review. We're thrilled that you've found the platform user-friendly and easy to use. Thank you for flagging the practice assessments - we actually recently released new practice tests for candidates, which you can find here: https://www.criteriacorp.com/candidates/practice-tests Please let us know if you have any questions or further feedback! Thank you so much for being a Criteria customer. CC Cortney C. Sales Associate Retail Used the software for: I used a free trial ### "Assess future employees " February 18, 2025 4.0 Pros I like the detailed information it gives about a potential candidate the most. Cons There really weren't any negative cons with using Criteria, I loved the assessments and information it provided! Review Source Response from Criteria Corp February 26, 2025 Thank you for your review! We're thrilled to hear that you found Criteria’s assessments and detailed candidate insights valuable in evaluating potential employees. Our goal is to provide data-driven, meaningful information to help you make confident and informed hiring decisions. If you ever have any questions or need support, we’re here to help. Thanks for choosing Criteria! AB Aaron B. VP Construction Used the software for: 6-12 months ### "Close the Door on Criteria " August 7, 2024 1.0 We have stopped using it altogether for our business. Would not recommend it. Pros The promise of Criteria's value was great Cons The reality of the solution is that the content and the relevance of the test outcomes are inconsistent. Reason for choosing Criteria We were duped by the promise of Criteria. Review Source Response from Criteria Corp August 13, 2024 Hi Aaron, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We wish you all the best in your hiring process moving forward. AT Ariel T. HR Manager Automotive Used the software for: 6-12 months ### "Criteria will build you an A-Team!" August 7, 2024 5.0 Overall, great. It is easy to use and has helped us add some great hires to our team. Pros This has become a crucial part of our hiring process. We utilize Criteria to screen our candidates and also compare assessments with current and previous hires to identify the qualities that we are looking for in future candidates. Very helpful! Cons I don't have anything at the moment that I dislike. Review Source Response from Criteria Corp August 13, 2024 Hi Ariel, thank you for your thoughtful and detailed review! We're thrilled to hear that the Criteria platform has become a crucial part of your hiring process and that it's been so helpful as part of the screening process. Please reach out to the team directly with any questions, moving forward. Thank you for being a Criteria customer! JW Jaclyn W. HR Generalist Banking Used the software for: 2+ years ### "Amboy Bank" August 7, 2024 4.0 Very satisfied. No complaints. Has been particularly helpful in identifying viable Teller candidates. Pros Thee simplicity of website- user friendly. Cons I feel there may be more features to realize that I'm not aware of. Review Source Response from Criteria Corp August 13, 2024 Hi Jaclyn, thanks so much for your feedback. If you have any questions or additional feedback, please reach out to our team directly - we're here to help! Thank you for being a Criteria customer. MT Mark T. Talent Acquisition Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A must in the interview process" July 31, 2024 5.0 Pros Ability to find talent in non traditional ways. Cons Most assessments must be done on a computer and not a phone. Review Source Response from Criteria Corp August 6, 2024 Hi Mark, thanks for taking the time to provide feedback on Criteria products. We're thrilled to hear our tools are a must in the interview process. If there's anything we can assist you with, or if you have more feedback to share, please reach out to our team. Thank you! GS Guillermo S. Director of Operations Consumer Services Used the software for: 1-2 years ### "User friendly and very helpful for hiring process" August 14, 2024 5.0 Pros The way you are able to modify your test and interface of software in general. Cons I'll like to be able to pick the battery test not based on the preset ones. I'll be nice to have them on a list and for you to pick and make your own. Review Source Response from Criteria Corp August 16, 2024 Hi Guillermo, thank you for taking the time to share your feedback! We're thrilled you find the product to be user-friendly. Thank you for the feedback on the test battery selection, this is something we'll look into. SR Shawn R. Operations manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "You will not regret this application" August 7, 2024 5.0 Absolutely fantastic and smooth experience Pros Easy to use great dashboard. Easy to learn Cons Can’t think of anything I’d change. All fits my here Review Source Response from Criteria Corp August 13, 2024 Hi Shawn, thank you for sharing your experience with Criteria, we truly appreciate your feedback. Thank you for being a Criteria customer! CC Christa C. HR Manager Building Materials Used the software for: Less than 6 months ### "HR Manager" August 7, 2024 5.0 Pros Easy of use - I like the ability to move applicants to different stages. Cons I can't think of anything - I am a new user and I may find something later. Review Source Response from Criteria Corp August 13, 2024 Hi Christa, thank you for your feedback! DF Dawn F. HR Generalist/Recruiting Health, Wellness and Fitness Used the software for: 2+ years ### "Great platform and Wonderful Customer Service" July 6, 2023 5.0 Pros My company has used Criteria for just over 5 years. I love the various assessments we are able to choose from. I love that the assessments have explanations of their rank in terms of overall candidates. This gives us a better idea of how well the candidate may perform or not perform at work. The customer service with the company has been amazing. They are always willing to answer questions, reach out frequently to check on us, and if an issues arises, they are quick to work on a solution. Cons There has not been too much I do not like about Criteria. Review Source Response from Criteria Corp February 6, 2024 Hi Dawn, thank you so much for taking the time to provide feedback on your Criteria customer experience in 2023. Thank you for using Criteria for over 5 years and sharing that you find our various assessments valuable in your hiring process. It's fantastic to hear that the explanations of the assessment rankings have provided you with a better understanding of candidate performance. We strive to provide insightful and actionable information to help you make informed hiring decisions. We're especially grateful for your kind words about our customer service. At Criteria, we believe in going above and beyond to support our clients, and we're thrilled to know that our team has been responsive, helpful, and proactive in addressing your needs. Your satisfaction is our top priority, and we're committed to providing exceptional service every step of the way. Thank you for your loyalty, business and collaboration. - Criteria Team NMCC Nanette M Carvalho C. Consultant Human Resources Used the software for: 1-2 years ### "Great reports and easy to read" June 20, 2023 5.0 These assessments are the only piece of objective criteria an employer will receive about a candidate. Often times a candidate might interview well but when the assessment is done it will show they have low abilities in taking in and applying new information with speed and accuracy. In these times when businesses need people to learn quickly, the assessment can really help us identify who will not need repetitive training. Pros I like the ability to customize the reports based on the job function, picking specific assessments we'd like to include for each type of job. I also like the explanations that are provided for each of the scales. It makes the information easy to understand. Cons The only con I have is that there is no option to purchase a smaller "bundle" of assessments. I am a consultant working with small businesses who don't do a lot of hiring each year but who could benefit from the assessments. It would be nice either I or my clients could purchase a certain numer of assessments rather than buy "per year". A company I previous did assessments through (Prevue) offered assessment bundles of 10 - 20. The cost per assessment was appox $100 (based on the size of the bundle) This made it cost a bit more manageable for the clients we worked with. So my recommendation would be to offer a bundle of assessments in numbers of 5, 10, 20 or 50. I'd really like to hear back from Criteria if this is something they will consider. Reason for choosing Criteria See comment above Review Source Response from Criteria Corp February 19, 2024 Thank you for sharing your detailed feedback with us. We are delighted to hear that you find our reports easy to read and appreciate the ability to customize them based on job functions. Your positive comments on the explanations provided for each scale are greatly appreciated. We understand your need for more flexible assessment purchasing options, especially for consultants working with small businesses. We appreciate your recommendation and will explore ways to provide more tailored solutions to meet your needs. It's fantastic to hear how our assessments have helped you identify candidates' abilities accurately, especially in terms of learning speed and accuracy. We are committed to providing valuable insights to support your hiring decisions effectively. We so appreciative to have you as a part of the Criteria community and value your feedback on our platform. Your insights help us improve and better serve our users. MD Maggie D. HR & Payroll Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "Criteria Corp - a wise investment" October 19, 2022 5.0 Criteria is helping us make better judgement for placing applicants in the position best suited for them. It has been easy to use this system. I look forward to setting up our own tests that deal with specific machinery in the plant. Pros I love the fact that you can test an unlimited amount of applicants every month. Implementation was super easy. Easy to maneuver through platform. Cons Nothing to complain about at all. The only suggestion is that the introductory call would be nice in the first week you begin to use the system. Review Source Wade E. Operations Supervisor Utilities Used the software for: 2+ years ### "Excellent Product" November 14, 2022 5.0 Criteria has allowed us a great tool to qualify candidates to progress through or be removed from our hiring process. Pros Consistent and easy to use. Provides us a good method to reduce the amount of candidates in a fair way. The ability to select different tests for different jobs. And, the ability to create our own tests to use for promotional purposes. Cons There are so many features. Sometimes you have to drill down a few menus to get to some of the details. Review Source JR James R. Head of Talent Acquisition Renewables & Environment Used the software for: 1-2 years ### "Cost effective testing solution" April 2, 2024 4.0 Good experience, easy to work with and a cost effective solution. Pros It's low cost, provide value, easy to integrate with recruitment workflows and can provide additional insights through reporting and into current workforce with additional addons Cons The documentation and science to support the tests and to help users interpret the results could be improved so all users feel they can trust them. Candidates could be provided feedback from all tests not just a workplace insights report which would improve candidate experience. Review Source Response from Criteria Corp April 3, 2024 Thank you for sharing your feedback on our testing solution! We're thrilled to hear that you find our platform cost-effective, valuable, and seamlessly integrated into your recruitment workflows. Your comments on the additional insights provided through reporting and addons are greatly appreciated. We take your suggestions regarding improving documentation, scientific support for tests, and enhancing candidate feedback to heart. Your input is invaluable as we strive to enhance user trust and provide a more comprehensive candidate experience. Your satisfaction is our priority, and we're committed to continuously improving our platform to meet your needs. Thank you for choosing us as your testing partner! PL Paul L. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Good service, brilliant idea and workflow, questionable claims on desired results" February 5, 2024 4.0 Pros The concept is great - relatively easy, short assessments for potential candidates. Great workflow and communication. Good Criteria team and onboarding/response support. Cons The claims about the quality of hires are vastly overstated.I think their intentions are very good, but they really don't have a handle on whether the product and workflow actually works as they state. The process for modifying assessments to hone a better process is vague or non-existent. In the end, it appears to be a generic assessment across a very broad range of industries and jobs (in our case sales roles) Review Source Response from Criteria Corp February 6, 2024 Hi Paul, thank you for taking the time to share your experience with Capterra. We're thrilled to hear that you find our concept great and appreciate the ease of use, short assessments, and excellent workflow and communication. Our team is focused on providing top-notch support throughout your onboarding and beyond, and we're glad to know that we've met your expectations in this regard. We also appreciate your feedback regarding the quality of hires. We take your concerns seriously and are committed to continuously improving our product and workflow. Your feedback helps us identify areas where we can enhance our processes. Once again, we sincerely appreciate your feedback and the opportunity to address your concerns. Your input is invaluable to us as we continue to evolve and provide the best possible experience for our customers. - The Criteria Team Talk to a Capterra advisor for free and get results within 15 minutes.