# Page 6 | Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Criteria the right Video Interviewing solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119740/Criteria/reviews --- Criteria 4.7 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Criteria ## Showing most helpful reviews Showing 126-150 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use mS matthew S. Lean initiative/safety manager programmer foreman Aviation & Aerospace Used the software for: 2+ years ### "My two sense" October 9, 2018 5.0 It is a great way to screen people in order to see if we want to take them to the next level in the hiring process. We have learned a lot about the tests from all the applicants and from having our really good loyal employees take the test and then were able to see things that stand out and help our hiring process or Lean it out a bit. Pros Simplistic and ask many questions rather than just a few. Cons I do not like how on the EPP test in the results it says no position selected. It would be nice to see maybe how long it was taking an applicant to answer question or do the entire test to see if they are just not reading and putting zero thought into their answers or if they are diligently reading and putting thought into each question asked. I think this would help decide if an employee is rushing or is able to take their time, care and answer to the best of their ability. Right now I feel this test is a bit of a waste and does really absolutely nothing for me when there just isn't something more for me to base my decision on a stranger. Review Source VB Victoria B. Director of HR Medical Devices Used the software for: 2+ years ### "Excellent Product" August 30, 2021 5.0 We find this product very helpful and user friendly for our organization. Pros We find this software to be easy to work with and interpret. Very helpful in assessing and determining if a candidate is the right fit for our organization. Cons We could not think of any cons at this time. Review Source Amy L. Manager of Finance and Administration Computer Software Used the software for: 1-2 years ### "A partner for us in hiring" September 28, 2018 5.0 Absolutely happy that I have this product to help me with my hiring. Pros I have been using HireSelect for just over a year now. It has been a great tool for me to use in weeding through the multitude of resumes. I have had success in finding great candidates that I otherwise may have passed over because their assessment tests fit the criteria for hiring. Cons They recently changed the platform. I am having some issues with using it, but my customer support person, Jessica, has been amazing helping me through it. Review Source DS Dragana S. VP Operations Information Technology and Services Used the software for: 2+ years ### "Great product with great Customer Service" September 28, 2022 5.0 Great product with great support from Customer Success team. Pros Very easy to use by users and candidates (tests). Good home page dashboard with great analytics. Very good reports and analysis. Seamless integration with Workable. Cons I don't have any complaints about this software. One nice to have improvement idea (if possible): Can more data or output file be exported to Worakble? Review Source PD Paul D. Remote Support Service Manager Information Technology and Services Used the software for: 2+ years ### "Great software for getting insight into job candidates" September 3, 2021 5.0 Pros The software is easy to use and very powerful. We get detailed reports about job candidates to see if they're the right fit for the job. Cons We only had one issue with the software when it went down one day, but otherwise it's been stable. Review Source NS Nadina S. Director HR Org Effectiveness Hospital & Health Care Used the software for: 1-2 years ### "Great Tool, Legally Defensible and Accurate" March 21, 2022 5.0 Great company. Very adaptable flexible and fair. I promote it to my HR peers. Pros This software is reliability and validity tested. I've used it on some very tough and unique positions and it was spot on every time. Some of our greatest stars were hired through this. I would recommend for sure. Cons There are great features and great customer support. I would like to see more targeted tests for specific jobs but overall its really good. I wish I had the opportunity to use more of what it offered in terms of my time. Reason for choosing Criteria Price Point, Quality, Professionalism, Reliability and Validity Tested. User friendly and strong customer support. Review Source SS Shena S. Talent Acquisition Director Logistics and Supply Chain Used the software for: 6-12 months ### "Enjoying the information and the additional support in our screening process" September 8, 2020 5.0 I love the price, I love the product, I love the information. My executive team also really enjoys this product which is a huge win. I will absolutely remain a HireSelect customer. Pros I like all of the additional information given outside of the numerical scores the most. It allows me to make the most informed choice rather than simply going off the summary score. Cons I do not enjoy the integration with Jazz HR that much. I automate a lot of the routine steps so that I can spend the most time on the phone or communicating with the candidate. Since I automate the use of Hire Select Assessments, it only sends out the link, and therefore, does not automatically attach finished assessments to my candidates' profiles. I have to prioritize manually uploading my candidates' results via email. Review Source ML Michael L. VP Operations Information Technology and Services Used the software for: 1-2 years ### "Provides great insight to our hiring process" September 23, 2022 5.0 Pros I love using Criteria to get more objective data points about candidates before we make a hire. We consistently use their assessments to better understand a candidates capabilities and if they have the personality traits that will allow them to succeed in their roles. I highly recommend Criteria to anyone that wants to add an online assessment product to their hiring process. Cons No major cons! The product does what we need it to do! Review Source MW Madelin W. Recruiting Manager Consumer Services Used the software for: 6-12 months ### "HireSelect helps me screen and find the best applicants to hire." November 15, 2017 5.0 The typing test and computer proficiency test helps me weed out unqualified candidates quickly and easily. I can also evaluate aptitude with the Criteria Cognitive Test, and I can see a correlation between that score and quality of work. Pros The variety of assessments help me choose the best fit for each position. I can evaluate a number of different levels, aptitude, personality, or specific skills. Cons If I wanted to integate the results with my ATS, I would need to upgrade to a fancier package. Now, the price is cheap for the service, but I don't know why I would have to upgrade just for an integration. Review Source Kate W. Manager of Human Resources and Communications Investment Management Used the software for: 2+ years ### "Great tool for the recruiting process" September 28, 2018 5.0 Pros I like that I can customize test results analysis based on predetermined baselines. I also like the comparison tools available for looking at multiple candidates. Cons The new format is not as user-friendly. It's not easy to find things. Review Source HH Holly H. HR Coordinator Construction Used the software for: 6-12 months ### "Great features at a great price" January 22, 2021 5.0 I have had an excellent experience with HireSelect. They train you on how to use and get the most out of the platform. Our account rep., \[SENSITIVE CONTENT HIDDEN\], checks in regularly to see if we have any questions or concerns. HireSelect has immensely improved the organization and efficiency of our onboarding process. Pros The most useful feature for my organization is being able to track applicants through the hiring process and customize the pipelines to meet our specific needs. Cons No complaints really. It does what we need. Reason for choosing Criteria HireSelect had the most features for the price. We were initially looking for hiring assessments but have also benefited greatly from the ATS features. Review Source VR Verified Reviewer Senior Recruiter Information Technology and Services Used the software for: 6-12 months ### "Great product with great support staff" September 28, 2018 5.0 Pros The ease of use and the support team. Everyone has been wonderful. Cons Wish there were more skill based tests (Excel) Review Source James D. Entertainment Used the software for: ### "HIRESELECT - ABSOLUTELY FIRST CLASS" June 5, 2015 5.0 HireSelect gives us great information on candidates and their capabilities. By using their tests we’ve been able to streamline the hiring process and reduce time wasted on unproductive interviews. HireSelect overall has also increased the quality of our hires. One of our best new hires was someone who might not otherwise have stood out except for her sensational test scores. As a result we now hire with more confidence and invest our resources on candidates that are better long term hires. Pros Easy to use - fantastic user interface. Really helps give a different perspective when evaluating potential new hires. I'm sure this has saved our company $ks by making sure that we hire the right person first time! Cons No cons really, it does everything I want. Review Source CW Chris W. Senior Talent Acquisition Specialist Insurance Used the software for: 6-12 months ### "Highly Recommend Criteria" June 20, 2023 5.0 Helps us tailor an interview around each candidates responses. Pros I like the ease of deployment. Enter first & last names and email and off the assessment goes. Cons No suggested changes, I would keep it just the way it is. Review Source DH Devona H. Chief People Officer Hospital & Health Care Used the software for: 1-2 years ### "Value for the Cost" August 29, 2022 4.0 The client support is best in class. Pros Administering the tools is easy and straightforward. Easy to have multiple users and control access as well. Very simple for applicants to use. Cons I would like to see reporting that brings the comparative data into one place where it is easy to evaluate candidates against one another and to determine selection trends. Review Source Nick G. Employee Development Manager Computer Software Used the software for: 6-12 months ### "Outstanding Pre-employment Testing Platform!" October 5, 2018 5.0 Our company has struggled with turnover in the recent years and HireSelect has provided another data point that is useful in analyze the candidates who apply. Pros The tests that HireSelect provides are unparalleled. They are very relevant to many different industries and the feedback is so helpful during the selection and interview process. Cons Not much to say in this section, the software has been exceptional. Review Source Neema G. Administrative and Accounting Manager Human Resources Used the software for: 1-2 years ### "Does the job" September 26, 2018 5.0 The Company has a great and flexible support system Pros Allows you to make better hiring decisions with minimum work from the staff Cons This is really great, I cannot think about anything I do not like about this system Review Source Alan D. Account Manager Oil & Energy Used the software for: 1-2 years ### "Does what it says on the tin.." October 5, 2018 5.0 All round good experience, concerned that our non first language English speakers seem to do badly on the aptitude testing. Pros Ease of understanding the results, handy to reference. Cons Can be a bit fiddly to find the right test Review Source TG Tom G. CEO Management Consulting Used the software for: 6-12 months ### "Excellent tool for hiring" March 29, 2022 5.0 Did exactly what they advertised and made the hiring process faster and more professional. Pros Customized testing around our job descriptions and responses with applicant results easy to understand. Cons Nothing - the software worked exactly as described. Reason for choosing Criteria I received great reviews of Criteria and therefore did not look at alternative products. Review Source DS Donna S. HR Director Financial Services Used the software for: 2+ years ### "Great Software" September 28, 2018 5.0 HireSelect has improved our Talent Acquisition process by helping us make better candidate selections. Through employee personality profile scores, and by matching candidate competencies against benchmarks, we are finding candidates who are proving to be better fits for certain jobs, which is also leading to increased employee retention. Pros I like that I can create my own battery of assessments, based on each specific job description. I also like how quickly I can access the results, can compare candidates' assessments, and can review individual competencies. Cons On the Employee Personality Profile, I wish there were a few more benchmarked positions to choose from. Review Source JE Justine E. Administrative Services Officer Banking Used the software for: Less than 6 months ### "Criteria Exceeded" June 6, 2022 5.0 Pros Easy to use, highly responsive team, great features and the right price point. Cons The job families could be a bit more expansive, but we've used similar roles to meet our needs just fine or have customized our own assessments. Alternatives considered [TestGorilla](https://www.capterra.com/p/203823/TestGorilla/)[HighMatch](https://www.capterra.com/p/147311/HighMatch/) Reason for choosing Criteria Price, Great Demo experience, best suited our needs and timeline. Switched from [Wonderlic Select](https://www.capterra.com/p/145757/Wonscore-from-Wonderlic/) The service model changed; the number of open positions allowed open was decreased, and the price increased. Review Source DB Dania B. Head of SmartVault Computer Software Used the software for: 1-2 years ### "Highly Valuable Tool for Recruiting Efforts" April 21, 2020 5.0 We are a small tech company and needed a fairly broad tool we could use to support our recruiting efforts. We like HireSelect for the ease of use and the breadth of job titles it supports. We feel like the cost supports the value it brings to our hiring managers, that use this testing as an input into the overall recruiting and selection process. Pros I love that I can search for a job title and it recommends test banks to use, which saves us time. It is intuitive to use, especially nice for hiring managers that aren't in it all the time. Cons We are investigating the use of it in our UK and Australia offices. Hopefully HireSelect can support our global team. Review Source Marc W. Founder E-Learning Used the software for: 1-2 years ### "Outstanding hiring tool!" July 10, 2020 5.0 Pros I am a huge fan of HireSelect's assessment. It is rock solid and they are outstanding. Cons Really no downsides. It's reasonably priced for the value. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 6-12 months ### "Using HireSelect's CCAT" September 28, 2018 5.0 As Wonderlic was going to change, we needed an alternative that could give us what we needed. HireSelect has exceeded anything we could have hoped for. Pros The ease in coping a link to send to a candidate and the resulting report. Cons Having to edit testing batteries rather than creating them. The Test Maker function could be more robust. Review Source SS Shannon S. General Manager Facilities Services Used the software for: 1-2 years ### "Helpful tool to find the right person, not just the right resume" January 18, 2022 5.0 Quality of the program is great and the staff are always available to help when needed. Pros This software allows us to share a link for a test to find the right person for a specific job. The testing, which is unlimited, gives us a snap shot into people's personalities, skills and abilities. Cons Sometimes searching for a template to use can be challenging to find the right one and we don't always have time to customize it to our liking. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.