# Page 7 | Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Criteria the right Video Interviewing solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119740/Criteria/reviews

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Criteria

4.7 (185)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Criteria

## Showing most helpful reviews

Showing 151-175 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Roumen T.  
Business Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "null"

September 8, 2016

3.0

Review Source

TA

Todd A.  
Human Resources Manager  
Chemicals  
Used the software for: 2+ years

### "Great Stuff!!!"

October 5, 2018

5.0

Pros

Ease of use and great content. We use this faithfully and has been a great tool with our hiring process.

Cons

When they performed the recent upgrade, it took some getting use to but still managed.

Review Source

KH

Kimberly H.  
HR Recruiter  
Telecommunications  
Used the software for: 6-12 months

### "Review"

March 31, 2020

5.0

So far we like what we have seen and it has helped us select. Unfortunately now with COVID-19 we aren't hiring so not getting to use the software much. While we are not hiring we are testing out the surveys.

Pros

We like that the software can help us in selecting the right candidate for our position. It has allowed us to see some traits that might not be present in the interview.

Cons

I did have some trouble with some of the tests and selecting the correct tests to take (excel, etc). Also it is difficult when some of the jobs we have aren't in the list so we you have to select something that is closest to that.

Reason for choosing Criteria

We weren't actively searching for a software when I received the call and we deiced to do the free demo and then sign up to use the software. Years ago I have used another software so I have seen the benefits and we wanted to help improve our already low turnover and thought but digging deeper into the candidates skills we could do that more successfully.

Review Source

AW

Andrew W.  
Operations Manager  
Consumer Services  
Used the software for: 1-2 years

### "HireSelect Review"

September 28, 2018

5.0

John has been great, very responsive!

Pros

Very easy to use and extremely helpful in our recruiting efforts!

Cons

Not a lot to say here, but there are a couple of features that I would like to see: 1. Did the user take the assessment on a mobile device? 2. Did the user have connectivity issues while taking the device?

Review Source

JB

Jeremy B.  
Global Talent Acquisition Lead  
Insurance  
Used the software for: Less than 6 months

### "Great variety of assessments supporting by a great team"

July 25, 2022

5.0

Overall Criteria is on their way to supporting us as a business to gain better insights into candidates suitability for our roles. They are very easy to work with, take the time to understand the needs and are always their to support

Pros

Ease of use, variety of assessments and the gamification

Cons

Could be more specific language based and technical assessments

Review Source

Rick M.  
EVP  
Staffing and Recruiting  
Used the software for: 2+ years

### "Easiest Way to Peer Behind the Curtain"

July 14, 2020

5.0

Pros

The available assessments provide critical insight into candidates' mental abilities, personality and technical skills.

Cons

I would like to see some additional options on job/personality matches.

Review Source

Tamika B.  
Senior Human Resources Rep  
Wholesale  
Used the software for: I used a free trial

### "Excellent Recruiting Resource!"

May 5, 2020

5.0

HireSelect has been beneficial in providing the necessary screening of potential employees and their skillsets for our organization. As a result of usage from this software, it has saved a lot of time as it has boosted productivity and eliminated candidates who weren't a fit.

Pros

The vital pre-employment tools that test candidates remotely in order to see if they are a fit for our organization.

Cons

I have not experienced any negativity from association with this wonderful software as it has boost recruiting productivity immensely.

Review Source

LE

Leydi E.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Great Platform "

December 10, 2021

5.0

Pros

I like the way the questions are structured.

Cons

Sometimes can be kind of tricky to read the result.

Review Source

pR

pearl R.  
legal researcher  
Legal Services  
Used the software for: Less than 6 months

### "Useful app"

March 21, 2024

4.0

Pros

Ease of keeping track of applicants, simple interface.

Cons

I wish the video element had the resume already attached and available to look at during viewing.

Review Source

Response from Criteria Corp

March 25, 2024

Hi Pearl, thank you for taking the time to share your feedback on Criteria. We really appreciate your response, and we're delighted that you find the simplicity of the interface useful. Thank you for the feedback on the video element; we are constantly making improvements and we will keep this note in mind moving forward. Thank you for choosing Criteria! If there is anything you need from our team, please do not hesitate to reach out.

JH

Jerikka H.  
Human Resources Generalist  
Machinery  
Used the software for: 6-12 months

### "Review"

October 1, 2018

5.0

Customer service is exceptional.

Pros

The ease of connecting the application to the tests and being able to track applicants within the system.

Cons

I really enjoy using the software. The new setup is a little different but not bad.

Review Source

PN

Piroska N.  
HR & Admin Coordinator  
Security and Investigations  
Used the software for: 1-2 years

### "Intuitive, great recruiting tool"

June 14, 2022

4.0

pre-employment testing

Pros

Very easy to use, easy to create bundles for the different positions, I can keep track of the candidates

Cons

I wish there were more tests to choose from.

Reason for choosing Criteria

Free 1 month trial, platform is intuitive

Review Source

Leandro M.  
Director  
  
Used the software for: Less than 6 months

### "Excellent tool to find the best talent"

March 26, 2018

5.0

Pros

The analytics tools and the reports are state-of-the-art. It leverages the hiring process and help managers to find the right talents, with great reports based on right assessments.

Cons

There are templates to design the right list of assessments for a job opportunity, which can be improved with more options of jobs.

Review Source

CB

Christy B.  
Teller Trainier Coodinator/HR  
Banking  
Used the software for: 2+ years

### "CNB 9/2018"

September 28, 2018

4.0

Pros

Being able to copy link and e-mail it. The results are in a format that is very helpful and gives us a real picture of the applicant.

Cons

Creating reports needs to be made easier. I liked the way before this update that you could export results to an Excel spreadsheet. It would be helpful to see the applicants assessments and answers. When looking at jobs and there are more than one listed (ex. Teller) knowing how to combine them together would be helpful. Knowing which part of an assessment is timed. This new update seems more timely than the last one.

Review Source

AN

Andy N.  
Global Recruitment Program Manager  
Mining & Metals  
Used the software for: 6-12 months

### "Very pleased with HireSelect"

July 21, 2020

5.0

Great company to deal with, very responsive and are willing to make time to train as many of our employees as necessary. I would highly recommend HireSelect to any organization looking to implement an elegant candidate assessment solution.

Pros

Easy to roll-out, very intuitive product, positive feedback from both Candidates and Recruiters

Cons

Free ATS integration would have been nice

Review Source

MD

Michael D.  
Manager  
Utilities  
Used the software for: 6-12 months

### "Aptitude Testing Made Easy"

March 24, 2021

5.0

Excellent

Pros

Assign applicable Aptitude Tests for any recruitment requirement

Cons

Nil

Review Source

TD

Thomas D.  
GM  
Facilities Services  
Used the software for: 2+ years

### "Ease of use"

December 23, 2020

5.0

Very positive, they are always willing to help if we need it.

Pros

I find this software very easy to use, it provides us with great insight to our candidates that we would not have otherwise.

Cons

I really have no complaints about using the product

Review Source

NS

Nicholas S.  
CEO  
Retail  
Used the software for: 1-2 years

### "Solved all our hiring needs"

July 17, 2020

5.0

Pros

The pre-screening tests with evergreen hiring funnels are great

Cons

the automation setup costs extra, should be included.

Review Source

CC

Charles C.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Necessary preliminary screening tool"

October 3, 2018

4.0

Good

Pros

Helps to streamline hiring skill set and mark strengths and weaknesses

Cons

Little difficult to interpret at times.

Review Source

GB

Gina B.  
Office Mgr  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Terrific Hiring Tool!"

August 31, 2020

5.0

Pros

I appreciate the snapshot at a glance for the candidate's work habits.

Cons

Nothing comes to mind about features of the software that I don't like.

Review Source

Becky N.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Meets all our needs"

October 5, 2018

5.0

Pros

The test results have been very revealing and helped us a great deal in identifying who we should contact for an interview.

Cons

Creating a new position and blending the different tests can be a bit confusing.

Review Source

RE

Robin E.  
HR Director  
Railroad Manufacture  
Used the software for: Less than 6 months

### "Good Basic Assessments"

November 27, 2018

3.0

We have used these tests for candidates we are considering bringing into the company and they have been helpful. They have been easy to get to the candidates and we haven't had any complaints from candidates in regards to accessing the tests. They do provide an additional data point for candidates. We have also used these tests to gauge skills for current employees. They have been helpful in designing development plans.

Pros

Wide variety of skills and personality type assessments. They are easily administered online via an email and a link. Results are available online as well.

Cons

It would be helpful to be able to view the actual questions and potential answers to the tests prior to assignment of the tests. There is a description of what the test is measuring, but being able to see the content would give you a much better idea of the method behind the test.

Review Source

BT

Blessie T.  
Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "Great assessment software, covers a lot of options and able to customize to jobs"

February 6, 2018

5.0

Customized batteries for various positions at our organization, easy way to send testing links out to candidates, quick test results, excellent customer support

Pros

Customize to various jobs, can use tests that have been taken to compare for different positions, offers interview questions based on candidate testing results, excellent support staff, lots of choices to make test batteries by position

Cons

A little bit of a learning curve to get used to reading, but you will have that with any software.

Review Source

ED

Esther D.  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great service"

September 30, 2018

5.0

Pros

Easy to use, great tool that makes hiring more efficient

Cons

Not sure yet if it's reliable in how it works

Review Source

JB

Jessica B.  
Culture Cultivator  
Writing and Editing  
Used the software for: 1-2 years

### "Great applicant testing platform!"

December 23, 2020

4.0

Pros

Ease of use. I like the customization of messaging to applicants.

Cons

It would be great if you could do a keyword search on candidates resumes using this software.

Review Source

TL

Terry L.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Tests, Great results"

October 1, 2018

5.0

They were very helpful in helping me select the tests, best length of time for each set of tests. They were informative but never pushy.

Pros

The Skills Test and how well the results were to read and analyze.

Cons

Would love to have an answer key. We trained our Admins from the tests that we gave them.T=

Review Source

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