Who Uses This Software?

Businesses of all sizes, from 10 person companies to organizations with over 1000 employees.


Average Ratings

40 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Criteria Corp
  • www.criteriacorp.com
  • Founded 2006
  • United States

About HireSelect

HireSelect is an online pre-employment testing platform featuring a comprehensive suite of aptitude, personality and skills tests. Companies of all sizes use the tests in HireSelect to gather objective, reliable information on their prospective employees, leading to higher productivity, lower turnover, and less time and money spent in the hiring process. Sign up for a no obligation 30-day free trial today.


HireSelect Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Aptitude Testing
  • Candidate Comparison
  • Candidate Management
  • Customizable Tests
  • Online Testing
  • Personality Testing
  • Real Time Reporting
  • Skill Testing
  • Test Authoring
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

HireSelect Reviews Recently Reviewed!


Promoter

Oct 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: HireSelect is a great company. Their software platform is solid and provides an invaluable resource to make hiring decisions with less risk and more insight into a candidate's capabilities and fit. My favorite part of working with them though is their customer service. It is outstanding and above and beyond the level of support I receive from any other vendors I've worked with throughout my career. They are responsive, highly competent, and very willing to make adjustments to the software that better serve our needs as customers.

Cons: They recently rolled out a new platform and there were a few technical issues that were quickly addressed (so that's not actually a problem, but another nod to their support and responsiveness). They do have one issue that they are still addressing which is that their testing services don't always work without error on Explorer or Edge internet browsers. It's a minor issue as we've simply started telling candidates to take it on another browser instead. That's the only reason for me giving them a 4 on quality, otherwise, I'm definitely a huge promoter of HireSelect.

Overall: Hands down I would recommend them to others looking to use the pre-employment software. The product is solid and the customer service can't be beaten.

Capterra loader

Thank You HireSelect

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software provides access to several tests that provide an insight into a candidates personality, thoughts, and knowledge. HireSelect also is a convenient way to sort and store a large amount of data as it relates to potential candidates.

Cons: As the software recently went through an overhaul, I have not had enough time to dedicate to learning all the new features included in the update. The core of the program is still the same just the formatting and organizing have been modified. So far the new features I have used are better than the old program.

Overall: I am the Operations Supervisor for a small power plant. We do not have a dedicated HR group. I am tasked with recruiting, reviewing resumes, pre-employment testing, interviewing, hiring, and pre-employment requirements. This is in addition to all my other duties that actual pertain to keeping the plant running and working with the 28 people in my Operations Department. HireSelect has been a huge time saver for me. I have hired 13 Operators in the past 4 years. To hire 13 Operators we went through over 100 candidates. The customer service and assistance has been great from day one. The customer service department is always available to answer any questions or explain how a feature works. There are several other features I like about HireSelect. I have recommended HireSelect to several people in a similar position as mine. They have tried the free trial and they also see the benefits of using HireSelect.

My two sense

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplistic and ask many questions rather than just a few.

Cons: I do not like how on the EPP test in the results it says no position selected. It would be nice to see maybe how long it was taking an applicant to answer question or do the entire test to see if they are just not reading and putting zero thought into their answers or if they are diligently reading and putting thought into each question asked. I think this would help decide if an employee is rushing or is able to take their time, care and answer to the best of their ability. Right now I feel this test is a bit of a waste and does really absolutely nothing for me when there just isn't something more for me to base my decision on a stranger.

Overall: It is a great way to screen people in order to see if we want to take them to the next level in the hiring process. We have learned a lot about the tests from all the applicants and from having our really good loyal employees take the test and then were able to see things that stand out and help our hiring process or Lean it out a bit.

Capterra loader

HireSelect is my Recruiting Partner

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: HireSelect saves me and my staff a lot of time dedicated to the recruiting process. We select the tests that are most germane to our needs and the scores rendered on those test allow us to pinpoint those applicants that are most likely to do well in our industry and environment.

Cons: So far, and we're into several years of use of this software, we have nothing to complain about. We feel very comfortable in recommending this service.

Overall: Excellent!

Capterra loader

Love HireSelect and their Staff

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that I can email the clerical test to a candidate and not be worried about space for someone in the office taking the exam.

Cons: Personally, I liked the functionality of the software before the last update. It's still a wonderful product however, we just have to do things a little differently.

Overall: Perfect. Our rep has always gone above and beyond and is always accessible for questions or concerns as they arise. Same for the tech team.

Helpful

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using HireSelect has really helped us in identifying quality candidates for our organization. The newest update was a little confusing at first but after talking to our account manager it's actually a lot more user-friendly once you know where to go.

Cons: There's not a lot that I don't like about the software. LIke I mentioned before, the update was very confusing at first but our account manager walked us through.

Great Software

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can create my own battery of assessments, based on each specific job description. I also like how quickly I can access the results, can compare candidates' assessments, and can review individual competencies.

Cons: On the Employee Personality Profile, I wish there were a few more benchmarked positions to choose from.

Overall: HireSelect has improved our Talent Acquisition process by helping us make better candidate selections. Through employee personality profile scores, and by matching candidate competencies against benchmarks, we are finding candidates who are proving to be better fits for certain jobs, which is also leading to increased employee retention.

Capterra loader

HireSelect helps me screen and find the best applicants to hire.

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The variety of assessments help me choose the best fit for each position. I can evaluate a number of different levels, aptitude, personality, or specific skills.

Cons: If I wanted to integate the results with my ATS, I would need to upgrade to a fancier package. Now, the price is cheap for the service, but I don't know why I would have to upgrade just for an integration.

Overall: The typing test and computer proficiency test helps me weed out unqualified candidates quickly and easily. I can also evaluate aptitude with the Criteria Cognitive Test, and I can see a correlation between that score and quality of work.

Great Stuff!!!

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and great content. We use this faithfully and has been a great tool with our hiring process.

Cons: When they performed the recent upgrade, it took some getting use to but still managed.

Capterra loader

Convenience and Flexibility

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to create your own test batteries.

The scheduling with potential candidates.

The flexibility of the software, just a link to send to a candidate and youre good!

Cons: The lack of integrations. This also can just be specific to be. I wanted to integrate with my ATS but it doesn't seem to be available as yet.

HireSelect Review

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and extremely helpful in our recruiting efforts!

Cons: Not a lot to say here, but there are a couple of features that I would like to see:

1. Did the user take the assessment on a mobile device?

2. Did the user have connectivity issues while taking the device?

Overall: John has been great, very responsive!

Capterra loader

Take hiring to the next level

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Scientifically backed results that really do level the playing field for candidates (and existing employees) when trying to put the right person in the right seat. Paired with a solid interview process and testing abilities, the cognitive and personality profile tests have been invaluable to make the final decisions in hiring.

Cons: Unless hiring a large number of people, the per test cost is a bit high. Also seem to be sharing costs with services and technology that I am not using.

Overall: Customer service has been fantastic, ready to help or explain at a moments notice (Support team is fantastic). The results are fairly easy to get used to and measure. I like that we can create acceptable result levels and compare online.

Capterra loader

Great tool in the hiring process

Sep 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using the testing online has helped us to narrow the selection pool of candidates and saved us valuable time that would have been wasted on interviewing less qualified candidates.

Cons: The new upgrades are more complex in my opinion and have more than I need, so makes the site seem more tedious to navigate. The old site was easy and straight forward.

Overall: The people I've dealt with have all been very helpful and responsive. The site was easy to use and helped save us time and money in our hiring process.

Capterra loader

Never hire again without using HireSelect

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: HireSelect offers several assessments to measure cognitive abilities and personality traits.

Cons: I love HireSelect, I have absolutely no negative feedback.

Overall: Great company, amazing assessment tools and outstanding customer support.

Capterra loader

HireSelect Goes Above and Beyond

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support for HireSelect is excellent. I can always count on my account representative to handle everything we need in a timely and professional manner.

Cons: The new layout takes a little time to get used to but has improved significantly over time.

Overall: The algorithm for our hiring has improved over time, thanks to an annual correlation study conducted in conjunction with HireSelect. Utilizing HireSelect test results in tandem with our company's internal employment metrics like turnover, attendance and work performance, we have changed our testing requirements to achieve better quality and longer-tenured candidates.

Capterra loader

A partner for us in hiring

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using HireSelect for just over a year now. It has been a great tool for me to use in weeding through the multitude of resumes. I have had success in finding great candidates that I otherwise may have passed over because their assessment tests fit the criteria for hiring.

Cons: They recently changed the platform. I am having some issues with using it, but my customer support person, Jessica, has been amazing helping me through it.

Overall: Absolutely happy that I have this product to help me with my hiring.

Review

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of connecting the application to the tests and being able to track applicants within the system.

Cons: I really enjoy using the software. The new setup is a little different but not bad.

Overall: Customer service is exceptional.

CNB 9/2018

Sep 28, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Being able to copy link and e-mail it.

The results are in a format that is very helpful and gives us a real picture of the applicant.

Cons: Creating reports needs to be made easier. I liked the way before this update that you could export results to an Excel spreadsheet.

It would be helpful to see the applicants assessments and answers.

When looking at jobs and there are more than one listed (ex. Teller) knowing how to combine them together would be helpful.

Knowing which part of an assessment is timed.

This new update seems more timely than the last one.

Capterra loader

Great tool for the recruiting process

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can customize test results analysis based on predetermined baselines. I also like the comparison tools available for looking at multiple candidates.

Cons: The new format is not as user-friendly. It's not easy to find things.

Great product with great support staff

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the support team. Everyone has been wonderful.

Cons: Wish there were more skill based tests (Excel)

Necessary preliminary screening tool

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Helps to streamline hiring skill set and mark strengths and weaknesses

Cons: Little difficult to interpret at times.

Overall: Good

HIRESELECT - ABSOLUTELY FIRST CLASS

Jun 04, 2015
5/5
Overall

Comments: HireSelect gives us great information on candidates and their capabilities. By using their tests we've been able to streamline the hiring process and reduce time wasted on unproductive interviews. HireSelect overall has also increased the quality of our hires. One of our best new hires was someone who might not otherwise have stood out except for her sensational test scores. As a result we now hire with more confidence and invest our resources on candidates that are better long term hires.

Pros: Easy to use - fantastic user interface. Really helps give a different perspective when evaluating potential new hires. I'm sure this has saved our company $ks by making sure that we hire the right person first time!

Cons: No cons really, it does everything I want.

Capterra loader

Outstanding Pre-employment Testing Platform!

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tests that HireSelect provides are unparalleled. They are very relevant to many different industries and the feedback is so helpful during the selection and interview process.

Cons: Not much to say in this section, the software has been exceptional.

Overall: Our company has struggled with turnover in the recent years and HireSelect has provided another data point that is useful in analyze the candidates who apply.

Capterra loader

Does the job

Sep 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allows you to make better hiring decisions with minimum work from the staff

Cons: This is really great, I cannot think about anything I do not like about this system

Overall: The Company has a great and flexible support system

Capterra loader

Does what it says on the tin..

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of understanding the results, handy to reference.

Cons: Can be a bit fiddly to find the right test

Overall: All round good experience, concerned that our non first language English speakers seem to do badly on the aptitude testing.

Using HireSelect's CCAT

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease in coping a link to send to a candidate and the resulting report.

Cons: Having to edit testing batteries rather than creating them. The Test Maker function could be more robust.

Overall: As Wonderlic was going to change, we needed an alternative that could give us what we needed. HireSelect has exceeded anything we could have hoped for.

Sep 08, 2016
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Great Tests, Great results

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Skills Test and how well the results were to read and analyze.

Cons: Would love to have an answer key. We trained our Admins from the tests that we gave them.T=

Overall: They were very helpful in helping me select the tests, best length of time for each set of tests. They were informative but never pushy.

Good Product

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was very easy to use.

Had standard assessments already mapped out for all your standard job positions.

Cons: So far I have found nothing that I dislike about the software. Pretty user friendly.

Overall: Great experience and customer service/support.

Hiring made easier

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps you weed out the top candidates from the no so good ones.

Cons: That does not have a our industry job position in the general database, I had to cross reference from other positions.

ABSOLUTELY FIRST CLASS

Jun 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: HireSelect gives us great information on candidates and their capabilities. By using their tests we've been able to streamline the hiring process and reduce time wasted on unproductive interviews. HireSelect overall has also increased the quality of our hires. One of our best new hires was someone who might not otherwise have stood out except for her sensational test scores. As a result we now hire with more confidence and invest our resources on candidates that are better long term hires.

Great assessment software, covers a lot of options and able to customize to jobs

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customize to various jobs, can use tests that have been taken to compare for different positions, offers interview questions based on candidate testing results, excellent support staff, lots of choices to make test batteries by position

Cons: A little bit of a learning curve to get used to reading, but you will have that with any software.

Overall: Customized batteries for various positions at our organization, easy way to send testing links out to candidates, quick test results, excellent customer support

Great service

Sep 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great tool that makes hiring more efficient

Cons: Not sure yet if it's reliable in how it works

Very Helpful

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gives us an insight into our job candidates that is totally objective. Has helped us make some good hires that may have slipped thru the cracks.

Cons: Works well but it could have a better scoring system that is easier to understand. Competing systems have one number to summarize all scoring.

Overall: Great. Good customer support. Works well.

great product

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easily accessible, great user interface, and scores get sent directly to your inbox

Cons: should be more proactive on tailoring assessments for you based on titles

Capterra loader

Excellent tool to find the best talent

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The analytics tools and the reports are state-of-the-art. It leverages the hiring process and help managers to find the right talents, with great reports based on right assessments.

Cons: There are templates to design the right list of assessments for a job opportunity, which can be improved with more options of jobs.

Love it

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is customizable and makes recommendations

Cons: Job creation doesn't intuitively walk you through reviewing test options, creating test, then creating test batteries. It does it backwards.

Overall: Truly positive

It's been beneficial to our hiring, saved us from some hires that would have been cultural detractors

Hireselect

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to customize, easy to break out different roles with different assessments

Cons: maybe more assessment features, guidance on the type of assessments we should be giving, analysis on how they rank among other candidates

Overall: easy to use and nicely packaged

Great product!

Sep 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and understand. Support is great, only that it comes with a 12 hour waiting period due to different time zones.

Cons: Error messages - should make candidate do the test again.

Overall: Candidate selection during a final stage.

Capterra loader

Meets all our needs

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The test results have been very revealing and helped us a great deal in identifying who we should contact for an interview.

Cons: Creating a new position and blending the different tests can be a bit confusing.

Jun 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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