--- title: "Criteria Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Criteria Software - reviews, pricing plans, popular comparisons to other Assessment products and more." source_url: "https://www.capterra.com/p/119740/Criteria/" page_type: "product" language: "en" publication_date: "2026-10-13" --- # Criteria Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Criteria ## What is Criteria? Criteria offers a comprehensive suite of pre-employment assessments designed to help companies hire smarter, faster, and more fairly. Criteria assessments measure cognitive aptitude, personality, emotional intelligence, risk, and job-specific skills, providing data-driven insights that improve hiring decisions. Companies across healthcare, technology, finance, government, and more have used Criteria to reduce turnover, increase productivity, and streamline hiring. For example, Signpost reduced turnover by 70%, while painPRO cut time-to-hire by 94%, saving thousands in hiring costs. With seamless ATS integrations, structured interviews, and automation tools, Criteria empowers organizations of all sizes to identify top talent, reduce bias, and enhance workforce performance. Trusted by 4,500+ companies worldwide, Criteria helps businesses build stronger, more successful teams. ## What is Criteria used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Assessment](https://www.capterra.com/assessment-software/) Recognitions Shortlist Overall rating Based on 232 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Assessment / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Criteria alternatives Highest Rated [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (1,977)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,079)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119740/Criteria/alternatives/) ## FAQs about Criteria Overview ### What problems does Criteria solve? Criteria solves resume-led screening, inconsistent candidate comparisons, and manual progression through hiring stages by delivering role-specific skills, cognitive, and personality assessments, score-based benchmarks, and automated next steps. Recruiters, HR teams, hiring managers, and high-volume operations or customer-facing teams benefit from clearer interview focus, faster shortlisting, and evidence-based decisions about job fit and training needs. Answer based on 180 reviews Overview ### Which roles and teams benefit most from Criteria? Criteria is most used by HR managers, recruiters, and talent acquisition teams that screen candidates, compare job-fit assessment results, and organize hiring decisions. HR directors and onboarding coordinators apply it to support consistent selection and new-hire processes, while operations leaders, general managers, and executives use hiring data to plan staffing and reduce recruitment risk. Answer based on 230 reviews Overview ### What company size and industries is Criteria built for? Criteria is designed for organizations of all sizes, with small businesses representing 58% of reviewers and Information Technology and Services leading at 8%. It supports hiring processes with pre-hire assessments, interviews, and post-hire development tools, while midsize businesses account for 25% and enterprises 17%; health care and financial services each represent 7%. Answer based on 232 reviews Features and Usability ### What are the key features of Criteria? Criteria includes assessment management and candidate management for assigning, tracking, and reviewing applicants throughout hiring. Its online tests cover skills assessment, aptitude testing, cognitive assessments, and personality testing. Test/quiz creation supports customized department or role-specific assessments, while automatic grading provides real-time results to inform interview questions and hiring decisions. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does Criteria integrate with? Criteria integrates with over 30 integrations, including reviewer-confirmed JazzHR and Greenhouse. Its catalog also includes applicant tracking and HR platforms such as ADP Workforce Now, Ashby, Avature, BambooHR, Bullhorn, Dayforce HCM, and Jobvite, supporting assessment workflows within recruiting and talent-management systems. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Criteria? Criteria is generally easy for managers and applicants to learn, with reviewers describing a manageable learning curve and user-friendly navigation. It offers in-person and live online training, webinars, documentation, and videos. Admins configuring assessment packages and teams interpreting advanced reports or scoring may need additional training and deeper guidance. Answer based on 13 reviews Getting Started and Support ### What customer support options does Criteria offer, and how do users rate the experience? Criteria offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support staff as responsive, helpful, and thorough, with timely answers and useful training. Some users report delayed replies across time zones or difficulty reaching support by email and phone. Answer based on 62 reviews Ease of use ### Is Criteria easy to use for hiring assessments? Criteria provides a generally user-friendly hiring assessment platform with straightforward setup, navigation, scheduling, and readable candidate data. HR teams value job-based test recommendations and customizable reports, while candidates often find the assessments easy to complete. Some users find deeper features, scoring, instructions, and BARS interview setup less intuitive or time-consuming. Answer based on 62 reviews ## Who uses Criteria? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 890 Assessment reviews Capterra data shows that buyers of pre-employment testing software rank the following features as their top priorities: - **Online Tests** (**51%** of reviewers rated this feature as critical) - **Tests/Assessments** (**49%**) - **Skills Assessment** (**47%**) Criteria supports all three features that reviewers rate most highly: **Online Tests**, **Tests/Assessments**, and **Skills Assessment**. Together, these capabilities help businesses evaluate candidates consistently, measure job-related skills more accurately, and make better hiring decisions, allowing teams to screen applicants faster and with more confidence. Background Screening 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Researching and validating a person's criminal, educational, job or financial records Activity Dashboard 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities API 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Task Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Career Development 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of enhancing skills & experiences for continuous professional growth & advancement Criteria 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Allows users to generate text based on a text prompt. Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Measures Performance Across Multiple Cognitive Domains, including Verbal Memory Processing, Speed Working Memory, Verbal Fluency, Motor Function, Executive Function Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Researching and validating a person's criminal, educational, job or financial records Bases questions on the "Big Five" personality traits to see how well a candidate fits into a role. Tools that screen candidates for aptitude, personality, and essential work and job-related skills. Process of enhancing skills & experiences for continuous professional growth & advancement Provides Cloud deployment options (private or public cloud, hybrid cloud). Centralized repository to store content and assets Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Uses emotional intelligence to inform questions and asses how well a candidate fits within a team or role. Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more. Public or private sharing of digital files such as documents, audio/video, images, and more Establish measurable goals and objectives and track their progress over a specific period of time Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. The ability of two or more systems to exchange information or data. Plan, organize and set up the date, time and location of a candidate's individualized interview Contains questions designed to test logical reasoning or problem-solving skills. Access software remotely via mobile devices Provides accessibility from a mobile device for learning on the go Contains built-in payment processing capabilities or integrates with payment processing software. Identify the most performant content and the types of content that can be improved or eliminated. Contains a portal to facilitate investor access to financial documents like K-1s, partner letters, and more. Contains tests with psychometric questions that evaluate candidates based on how a candidate's personality and aptitude allows them to perform the role. Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health Create, manage and track all task activities and progression Provides pre-recorded and/or live interviewing technology. Addition of necessary external data, applications, tools, or features Is consistently available (uptime) and allows users to complete tasks reliably. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. Contains a video assessment/recording feature for users to answer questions candidly. Get Advice We can help you find the software with the features you need. Features 4.6 (230) 4.6 Based on 230 reviews ## Pricing Value for money 4.5 (215) Free Trial Criteria Assess Custom Quote Available It includes: - Unlimited Testing - Candidate Management - Reports - ATS Integrations - SSO - MFA - Assessments Criteria Interview Custom Quote Available It includes: - candidate management - Video Interviewing - Live Video Interviewing - MFA - SSO - ATS Integrations - Reports Criteria Hire Custom Quote Available It includes: - Candidate Management - ATS Integrations - SSO - MFA - Video Interviewing - Live Video Interviewing - Develop: Build happy, high-performing teams and impactful leaders - Assessments - Resume Extractor Value for money 4.5 (215) 4.5 Based on 215 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[ Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (215) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (215) 4.7 Based on 215 reviews ## User reviews Overall rating 4.7 Based on 232 reviews Filter by rating 5(176) 4(46) 3(7) 2(1) 1(2) Mentioned topic Sorted by most recent AH Ashlee H. Talent Acquisition Manager Computer Software ### "Becoming obselete?" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 14, 2026 Criteria's platform is very easy to use, which I appreciate. The product itself is good. It's just impossible to know the authenticity of candidate's results anymore. Pros Criteria assessments can provide some valuable insights into candidate strengths and cognitive abilities. Cons It's unreliable data. Candidates complete assessments with no accountability. Currently, I suspect a large number of candidates are using AI technologies to complete these tasks, making the results completely irrelevant. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2026 Hi Ashlee, thank you for your feedback and for being a Criteria customer for more than two years. We're glad you've found the platform easy to use and that our assessments have provided valuable insights. We understand concerns about candidate authenticity. Ensuring assessment integrity is a top priority, which is why we continue to invest in security measures and enhancements designed to identify unusual testing patterns and support confidence in results. For organizations seeking additional safeguards, we also recommend our assessment proctoring options. As technology evolves, so do our tools and methodologies. We remain committed to helping employers gain trustworthy insights while adapting to the changing hiring landscape. Please reach out with any additional feedback to your Customer Success Manager, and learn more about our candidate integrity measures here: https://criteriacorp.sharepoint.com/:b:/s/Collateral/IQCHxe\_GWUBXTLa6yppFUno2AV9tKtrxqs0xxkEbEsCfejQ?e=x0M7RD JM Junior M. Talent Acquisition Partner Outsourcing/Offshoring ### "A Valuable Tool for Identifying Top Talent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 11, 2026 Overall, my experience with Criteria has been positive. The platform is user-friendly and provides valuable insights to support the candidate assessment process. Pros What I liked most about Criteria was how user-friendly and structured the platform is. It made the assessment process straightforward and provided useful insights to support the overall candidate evaluation. Cons Some of the assessments can be quite long, which may make it challenging for candidates to stay fully engaged throughout the process. Shortening certain assessments could make the experience more efficient while still providing valuable insights. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2026 Thank you for your review, Junior! We're happy to hear that you've had a positive experience with Criteria and that you find the platform user-friendly and helpful in supporting candidate evaluations. We also appreciate your feedback about assessment length. Creating an engaging candidate experience while delivering meaningful hiring insights is something we continuously work to balance. Your suggestion is valuable, and we're always exploring ways to optimize assessments for both efficiency and effectiveness. Thank you for choosing Criteria and for sharing your experience. We're pleased to support your hiring efforts and look forward to continuing to help your team! AD Armanii D. Recruiting Operations Manager Hospital & Health Care ### "Criteria Corp Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 My overall experience has been pretty good as far as systems, customer service and the customization of the company needs. Being able to log in with SSO instead of having to reset passwords every few months has also been a game changer from a security standpoint as well. We do not have to worry about deactivating a "seat" as quickly as we would if we has personal password logins. The site is also user friendly and easy to navigate. Pros The Integration to ICIMS is seamless process when our hiring managers are checking candidate results. They really appreciate being able to view these skill assessments to help make a better decision when hiring candidates. Cons There isn't a way to export multiple candidate results at once. They must be downloaded individually Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Thank you for your review, Armanii! We're glad to hear that the iCIMS integration is seamless and that hiring managers find assessment results helpful for making informed hiring decisions. It's also great to know that SSO, platform customization, customer service, and the user-friendly experience have added value for your team. We appreciate your feedback about bulk exporting candidate results and will share it with our product team. Thank you for partnering with Criteria. We're excited to continue supporting your hiring goals! BC Brandon C. Human Resources Business Partner Government Administration ### "Great Testing Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2026 Overall, it has been a great experience, a very friendly team and very user-friendly software. Great security features to protect our account. Pros The ability to create custom tests with various question types was worth the money spent. The list of skill assessments is impressive. Cons The duration of the Microsoft test was shorter than what we are used to. Additionally, it would be beneficial to have the option to assign more than one mark per question in the system, rather than having each question default to just one mark. Switched from [TestGenius](https://www.capterra.com/p/215401/TestGenius/) Lack of custom tests with Test Genius software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Thank you for your review, Brandon. We're happy to hear that you've had a great experience with Criteria and that our custom test builder, broad range of skill assessments, and user-friendly platform have delivered value for your team. It's also wonderful to know that our team's support and the platform's security features have contributed positively to your experience. We appreciate your feedback regarding the Microsoft test duration and scoring flexibility for custom questions. Insights like yours help us better understand how customers use the platform and where additional customization could enhance the experience. Thank you for choosing Criteria and for taking the time to share your feedback. We're excited to continue supporting your hiring efforts and helping your team make confident, data-driven talent decisions. JC Jade C. People, Culture and Capability Assistant Insurance ### "Efficient and User-Friendly, with Room for Improved Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 3, 2026 Overall, my experience with Criteria has been positive. The platform is user-friendly, well-organized, and provides an efficient way to manage candidate assessments and review results. It has been a valuable tool in supporting the recruitment and selection process. However, the occasional access issues experienced by candidates and the limited ability for administrators to resolve these issues directly can be frustrating. Despite this, the platform remains a useful and effective assessment tool overall. Pros What I liked most about Criteria is its user-friendly interface and the ease of managing the assessment process. The platform is well-organized and makes it simple to track candidates and review assessment results, which supports a more efficient recruitment and selection process. Cons One aspect I liked least was the occasional access issues experienced by candidates, even after assessments had already been assigned. Unfortunately, there was no way for us to resolve these issues directly from our end. In some instances, this resulted in candidates having to restart the entire assessment, regardless of how much they had already completed. Having greater administrative control to troubleshoot or resolve access issues would significantly improve the overall experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Thank you for your review, Jade. We're happy that you've found Criteria's interface intuitive and easy to use, and that the platform helps your team manage assessments, track candidates, and review results more efficiently. It's great to know that Criteria has been a valuable tool in supporting your recruitmentprocess. We appreciate your candid feedback regarding candidate access issues. We understand how frustrating it can be when technical challenges impact the candidate experience, particularly when administrators have limited ability to troubleshoot directly. Feedback like yours is incredibly valuable as we continue to improve both the candidate and administrator experience, including providing more control and flexibility where possible. Thank you for choosing Criteria and for sharing your experience. We're grateful for your partnership and remain committed to helping your team make confident, efficient hiring decisions. JA Judy A. HR Coordinator Transportation/Trucking/Railroad ### "Exactly what I need" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 2, 2026 Pros Receiving the reports via email is great, avoids from having to login. The ease of reading the reports and understanding them as well. Cons The layout on home screen, would like to be able to edit, add widgets to my needs. Would like to receive email notifications when candidates open testing, in middle of testing and when they have completed testing, along with how long it took them to complete (days, hrs, etc...) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Judy, thank you for taking the time to share your feedback. We're thrilled to hear that email delivery of reports saves you time and that you find the reports easy to read and understand. Making assessment insights accessible and actionable is something we work hard to deliver. We also appreciate your thoughtful feedback on the home screen experience and candidate progress notifications. Thank you for being a valued customer and for helping us make Criteria even better! SA Sakshi A. Talent Acquisition Operations Analyst Financial Services ### "Flexible and Comprehensive Assessment Platform for Hiring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2026 Overall, I had a positive experience with Criteria Corp. It offers a wide variety of assessments and a comprehensive question bank, which is useful for evaluating candidates across different roles. I especially liked the customization options through TestMaker, as they allow us to create assessments based on our specific requirements. The platform is also fairly easy to use, with a manageable learning curve. Having more role-specific tests in the library would make the experience even better. Pros Criteria Corp offers a wide variety of tests and assessments, which makes it easy to select the right assessment based on the role and hiring requirements. I particularly liked the customization options available through TestMaker, as we can create our own assessments according to our specific needs. The platform is also fairly easy to understand and use, so the learning curve is manageable. The range of features and question types makes it a useful tool for the candidate evaluation process. Cons The test library could be expanded further, especially with more assessments that are specifically designed for particular job roles and skill sets. Having more role-specific tests would make the platform even more valuable for organizations with specialized hiring requirements. Switched from [AONMeetings](https://www.capterra.com/p/10030094/AONMeetings/) Features and variety of assessments provided by criteria corp. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Sakshi, thank you for your thoughtful review! We're happy to hear that the variety of assessments, ease of use, and TestMaker customization options have helped support your hiring process. It's rewarding to know that the flexibility to build assessments tailored to your organization's needs has added value for your team - that's always our goal! We also appreciate your suggestion for expanding our library with more role-specific assessments. Feedback like yours helps guide our ongoing improvements. Thank you for choosing Criteria and for sharing your experience. We're excited to continue partnering with you to help identify and hire great talent! TK Tiffany K. Recruiter Financial Services ### "Recruiter Experience and Hiring Team's Value from CCAT " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 September 1, 2026 My overall experience with Criteria has been okay. I think overall the product did a great job with integration with the ATS system but to be honest I don't 100% see the value in the product itself coming from the recruiting side or the hiring team size. Pros I like the integration between GreenHouse. It is super easy to use and very intuitive for folks that are sending out the CCAT to candidates through our ATS system. Cons I don't think it provides a whole lot of information to the Hiring Manager that isn't something we can find from a normal interview process. It's been difficult getting Hiring Teams to read through the results and use the data provided and most of them feel they don't think it provides any additional information that would be necessary to make a hiring decision. I also don't like that you can't send a second criteria corp link through our GH integration and instead we have to go on Criteria Corp's website to find the candidate and send it via the web browser. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Thank you for your feedback, Tiffany. We're glad to hear the Greenhouse integration has been intuitive and helps streamline the assessment process for your recruiting team. We appreciate your candid perspective on hiring team adoption and the perceived value of assessment results. Our assessments are designed to complement interviews by adding objective, science-backed insights that can help identify aptitude and potential beyond what's typically uncovered through resumes and interviews alone. We recognize that the impact is greatest when hiring teams actively engage with the results, and feedback like yours helps us continue improving the usability of those insights. Thank you again for sharing your experience with us. AD Alexandra D. Sr. Recruiter Capital Markets ### "Strong Value Add" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2026 Overall, Criteria has been easy to use and the results are easy to decipher. For an interview assessment, it is one of the better options! Pros I like that Criteria Corp covers both personality and cognitive assessments versus just one aspect. The Greenhouse integration is also extremely helpful and easy to use. Cons Invalid EPP results are typically a frustration as candidates complete assessments. Basically, if a candidate is indecisive then it will come back invalid. It's easy to coach them on consistent responses when we give them a second chance to complete it. Switched from [Caliper Essentials](https://www.capterra.com/p/180778/caliper-essentials/) Criteria has more of a business case that is backed by science and psycology. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi Alexandra, thank you for your review! We're glad you and your team value the combination of personality and cognitive assessments, as well as the Criteria-Greenhouse integration. Our goal is to provide a comprehensive view of candidate potential while making the hiring process as efficient as possible for your team. We appreciate your feedback regarding invalid EPP results. Assessments are most effective when candidates respond consistently and authentically, and we're glad you've been able to successfully guide candidates through the process. We're also grateful for your recognition of Criteria's science-backed approach. Our assessments are built on decades of industrial-organizational psychology research and validation, helping organizations make more confident, evidence-based hiring decisions. Thank you for choosing Criteria! AN Anonymous User Recruiter Information Services ### "Good assessment platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 My overall experience with Criteria has been good. It's reliable and usable. There are some things that could be enhanced but not many. Pros the thing I like most is how easy and reliable it is for candidates to use. I also appreciate the option to see candidate's individual answers for every one of my assessments. Cons I found the dashboard a little hard to navigate and I would also appreciate the option to be able to easily review and change questions in the assessment sent to candidate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi there, thanks for your review! We're glad you've found Criteria easy and reliable for candidates to use, and that access to individual candidate responses provides additional insight during the evaluation process. We also appreciate your feedback about dashboard navigation and assessment editing capabilities. Input like this helps us continue improving the platform and making it even easier for teams to manage their hiring workflows. We're pleased that your overall experience has been positive, and we look forward to continuing to support your hiring needs. Thank you for choosing Criteria! [View all Reviews](https://www.capterra.com/p/119740/Criteria/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Paylocity vs Criteria](https://www.capterra.com/compare/86714-119740/WebPay-vs-Criteria)[BambooHR vs Criteria](https://www.capterra.com/compare/110968-119740/BambooHR-vs-Criteria)[Paycom vs Criteria](https://www.capterra.com/compare/119740-130949/Criteria-vs-Paycom)[NEOGOV vs Criteria](https://www.capterra.com/compare/119740-248680/Criteria-vs-NEOGOV) [Paycor vs Criteria](https://www.capterra.com/compare/119740-133745/Criteria-vs-Paycor-Perform)[Workday HCM vs Criteria](https://www.capterra.com/compare/66908-119740/Workday-HCM-vs-Criteria)[Dayforce HCM vs Criteria](https://www.capterra.com/compare/119740-205376/Criteria-vs-Dayforce-HCM)