# Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Criteria the right Pre-employment Testing solution for you? Explore 189 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119740/HireSelect/reviews

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Criteria

4.7 (189)

[View alternatives](https://www.capterra.com/p/119740/Criteria/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 20th, 2026

# Reviews of Criteria

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

SD

Sarah D

Vice President, RecruitingInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The automation is what allows the human part of our process to scale. And with a 90%+ completion rate, it’s clear the experience works for candidates too - it’s not just efficient, it’s fair and straightforward.“

April 3, 2026

Victoria H

HR DirectorInsurance, 51 - 200 employeesUsed the software for: More than 2 years.

“I can’t point to a particular problem except if someone o not computer saavy it might be hard for them“

January 10, 2026

MA

Mari A

RecruiterLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 1-2 years.

“We are able to utilize it every day, and our Managers love that they are able to have something besides a resume to get to know the candidate before their interview.“

April 2, 2026

KL

Kristin L

HR Business PartnerMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“We have found that many candidates do not own a desk top or lap top and they either will not follow through with the assessment or it takes a longer time to access one to complete the assessment.“

October 8, 2024

DT

Darryl T

COOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately.“

March 3, 2025

YM

Yasmin M

AdministrationEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“This can sometimes make the process feel more tedious than necessary.“

April 16, 2026

SD

Sarah D

Vice President, RecruitingInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“More importantly, that time goes back into what matters — real conversations with candidates and stronger partnership with hiring managers.“

April 3, 2026

SF

Sam F

ISO Quality ManagerOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years.

“The website lacks user-friendliness and can occasionally experience slow loading times.“

December 9, 2024

## Showing most helpful reviews

Showing 1-25 of 189 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lizzeth S.  
Staff Accountant  
Accounting  
Used the software for: Less than 6 months

### "TriTech Criteria User"

January 29, 2025

4.0

Criteria is easy to use and great at organizing the data from applicants. the support team is always available to assist and ready to work on any needs or issues that we may have.

Pros

The data organization that we get. the system is easy to follow and work with

Cons

As i continue to learn more on how to use the system, i may be able to comment on Cons.

Review Source

Response from Criteria Corp

January 30, 2025

Hi Lizzeth, thank you for your thoughtful review! We're delighted to hear that you find Criteria easy to use and appreciate the way it organizes applicant data. It's also wonderful to know that our support team has been responsive and helpful in addressing your needs—providing excellent customer support is a top priority for us. As you continue to explore the platform, please do not hesitate to reach out to our support team with any questions. We’re here to ensure you have the best possible experience with Criteria. Thank you for choosing us!

DT

Darryl T.  
COO  
Marketing and Advertising  
Used the software for: 2+ years

### "Chief Operating Officer"

March 3, 2025

5.0

We have been using Criteria as our online candidate evaluation system for 13 years and it has proven to be a valuable tool in our hiring process. The platform helps us assess potential new hires efficiently by providing objective insights into their skills, cognitive abilities, and personality traits. One of the biggest advantages of Criteria is its user-friendly interface and customizable assessments. We can tailor our evaluations to specific roles, ensuring that we get relevant data to make informed hiring decisions. The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately. The insights provided by Criteria go beyond just test scores; they offer a deeper understanding of how a candidate’s strengths and work style may impact our company. This has been particularly helpful in ensuring a good cultural fit and making data-driven hiring decisions. Additionally, the platform integrates well with our existing hiring workflow, saving us time and improving efficiency. Overall, Criteria has significantly improved our ability to identify top talent, streamline our recruitment process and reduce hiring risks. It’s a great investment for companies looking to enhance their hiring decisions with data-backed assessments. Would highly recommend Criteria to businesses seeking a reliable, insightful, and easy-to-use candidate evaluation system.

Pros

Easy to setup and begin to use immediately! Accurate assessments that are easy to implement. Excellent service and response to questions

Cons

For some smaller companies it can be more money than they are willing to invest. Although it is definitely worth every penny you pay, for some smaller companies they have a hard time justifying.

Review Source

Response from Criteria Corp

March 4, 2025

Darryl, thank you for your incredible review and for being a valued Criteria customer for 13 years! We’re thrilled that our platform has been a valuable tool in your hiring process, helping you efficiently assess candidates. It’s great to know that you find Criteria’s user-friendly interface and customizable assessments essential in tailoring evaluations to specific roles. We’re especially pleased that our platform has helped you identify top talent, improve cultural fit, and streamline your recruitment process—all while integrating seamlessly into your existing hiring workflow. Your recommendation means the world to us, and we’re honored to support your hiring success. If you ever need assistance or have any feedback, our team is always here to help. Thank you for choosing Criteria—we look forward to continuing to support your hiring needs for years to come!

JL

Jared L.  
HR Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Streamlining Recruitment with Data-Driven Insights: A Comprehensive Review of Criteria"

January 17, 2025

3.0

Criteria is highly regarded for its ability to enhance the recruitment process by offering objective, scalable, and scientifically backed assessments, but companies should carefully consider how it fits within their specific hiring strategy and budget.

Pros

Criteria provides a wide array of pre-employment tests, including cognitive ability tests, personality assessments, skills tests, and more. This gives companies flexibility in assessing candidates for various roles.

Cons

For smaller companies or startups, the pricing structure of Criteria may be a concern. The platform’s fees can be relatively high, especially for businesses with a limited budget or fewer hiring needs.

Review Source

Response from Criteria Corp

January 21, 2025

Hi Jared, thank you for your thoughtful review of Criteria. We're happy to hear that you've found value in our wide variety of pre-employment assessments. Thanks for your feedback on the pricing structure, we appreciate your input. Thank you for choosing Criteria! Please reach out if you have any further feedback or questions.

GM

Gerald M.  
Senior Vice President, People and Culture  
Internet  
Used the software for: 2+ years

### ""A Must Have" Assessment, if you want to scale quickly, with the right people"

March 4, 2025

5.0

Criteria is our primary assessment platform and it has helped us hire folks who are ramping up quicker, are able to deliver more within the same period of time and are able to onboard the company practices way quicker.

Pros

Criteria provides a clear and unfiltered view of how the candidate thinks and acts in various situations. The analytical and logical assessments provide a direct and true view of the individuals capabilities. Given we are ops heavy, it is important to have folks who are quick, and agile... and criteria has been able to deliver on that need.

Cons

Nothing adverse to highlight, that has impacted our ability to hire the finest...

Review Source

Response from Criteria Corp

March 5, 2025

Thank you for your fantastic review! We are thrilled to hear that Criteria has been instrumental in helping your organization scale quickly with the right people. It is great to know that our assessments provide a clear and objective view of how candidates think and act in various situations, allowing you to identify individuals who are quick, agile, and well-suited for operationally intensive roles. We are especially pleased that Criteria has become your primary assessment platform and that it has helped you hire employees who onboard quickly, adapt to company practices efficiently, and deliver strong results in a short period of time. Your success is exactly what we strive for, and we appreciate your trust in our platform. If you ever have any feedback or need additional support, please reach out to our team!

SD

Shaleen D.  
HR generalist  
Information Technology and Services  
Used the software for: 1-2 years

### "Criteria to match all of yours "

March 3, 2025

4.0

My experience with Criteria has been very positive. The platform is efficient, reliable, and highly insightful for pre-employment testing. It has significantly improved our hiring process by helping us identify the best-fit candidates with data-backed results.

Pros

What I liked most about Criteria is its intuitive interface and seamless user experience. The wide range of pre-employment tests ensures that hiring decisions are data-driven and objective. The detailed analytics and reports provide valuable insights into candidates' abilities, making it easier to identify top talent.

Cons

One area for improvement is the customization of assessments. While the platform offers a great variety, more flexibility in tailoring tests to specific job roles would enhance its effectiveness. Additionally, test completion times can sometimes be longer than expected, which might affect candidate engagement.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Shaleen, thank you for your thoughtful review. We are delighted to hear that you find Criteria’s platform intuitive and seamless and that our range of pre-employment tests has helped you make data-driven, objective hiring decisions. Providing detailed analytics and reports to give valuable insights into candidates’ abilities is a key focus for us, and we are thrilled that this has made it easier for you to identify top talent. We appreciate your feedback on assessment customization and test completion times. While our platform offers a variety of scientifically validated assessments, we understand that additional flexibility in tailoring tests to specific job roles would further enhance the experience. We are always working to improve our offerings, and your input helps us prioritize future enhancements. Thank you for choosing Criteria!

VC

Vanessa C.  
Sr. Talent Acquistion Partner  
Hospital & Health Care  
Used the software for: 2+ years

### "Sr. Talent Acquisition Partner "

March 3, 2025

5.0

Been using Criteria for the last 4 years daily in my organization. It is critical to our interviewing/screening process. Very user friendly - it has the capability to have you screen candidates in a variety of ways with the various assessments.

Pros

Easily incorporated with our ATS system and has a variety of assessments that meet our current recruitment needs to vet finalists for roles. Also, very easy to navigate and pull reports from the system.

Cons

I haven't run into any issues while using this product.

Review Source

Response from Criteria Corp

March 4, 2025

Hi Vanessa, thank you so much for your thoughtful review and for being a valued Criteria user for the past four years! We’re thrilled to hear that our platform has been a critical part of your interviewing and screening process, helping you efficiently vet finalists for roles. It’s great to know that you find Criteria easy to navigate and that the variety of assessments meets your recruitment needs. We’re also glad that our seamless ATS integration and reporting features have made your hiring process more streamlined and data-driven. Your feedback reinforces our commitment to providing user-friendly, effective hiring solutions. If you ever have any questions or need support, we’re always here to help. Thanks again for your continued trust in Criteria!

AB

Ariadna B.  
Lead Recruiter  
Accounting  
Used the software for: 6-12 months

### "Reccommended for small organizations"

March 3, 2025

4.0

It's ok. I have used many ATS and criteria offers good tools and features. Having the assessments available helps a lot.

Pros

The variety of assessments and solutions

Cons

Writing notes is not pretty. It allows me to put in the info but no format. Communication between team members is nos good in the platform

Review Source

Response from Criteria Corp

March 4, 2025

Hi Ariadna, Thank you for your feedback! We’re glad to hear that you find the variety of assessments and solutions valuable and that having assessments readily available has been helpful in your hiring process. We appreciate your input regarding note formatting and team communication within the platform. We are always looking for ways to enhance the user experience, and feedback like yours helps us prioritize future improvements. Thank you for choosing Criteria, and we look forward to continuing to support your hiring needs. If you ever need assistance or have additional feedback, please don’t hesitate to reach out!

PG

Patrick G.  
Technical Director of Video Production  
Higher Education  
Used the software for: 1-2 years

### "Simple and cuts through the noise."

March 3, 2025

4.0

2 hires, 2 successful employees, so far so good.

Pros

Simple to understand and sort the results.

Cons

I found it unclear what the test was like for the person taking it. Consider adding a button for the hiring manager to take the test themselves for proper context.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Patrick, thank you for your feedback! We’re glad that you find Criteria’s results simple to understand and that the platform has already helped you make two successful hires. It’s great to see that the assessments are delivering value in identifying the right candidates for your team. We appreciate your suggestion about providing hiring managers with a way to experience the test firsthand. Understanding the candidate’s perspective is important, and we will share this feedback with our team as we continue to enhance the platform. In the meantime, if you’d like to explore sample assessments or gain more insight into the candidate experience, our team would be happy to assist. Thank you for choosing Criteria, and we look forward to supporting your continued hiring success!

EG

Emmanuel G.  
Recruitment Consultant  
Human Resources  
Used the software for: 6-12 months

### "Great experience with Criteria"

April 2, 2025

5.0

I like it! It helps me out filtering candidates by evaluating their personality and knowledge

Pros

Amazing platform to send assessments and evaluate candidates

Cons

Sometime a send a link for a specific assessment and the candidate receives a different evaluation

Review Source

Response from Criteria Corp

July 23, 2025

Hi Emmanuel, thanks so much for the feedback! We're thrilled that the Criteria platform is helping you evaluate candidates more effectively. Sorry about the occasional issue with links leading to the wrong assessment—that’s definitely not the experience we want you to have. Our team is already looking into it to make things smoother. We're glad it's making a real difference for you. Thanks again for sharing!

VR

Verified Reviewer  
Employee Development Director  
Construction  
Used the software for: 2+ years

### "Please Make it so you can Export Scores Directly from Job"

October 8, 2024

4.0

Overall good with the major con being the difficulty of exporting assessment scores by job and having to build a report to get your data. It's hard to train recruiters to do this and it's critical to our selection process success.

Pros

Quality of assessments. Integration with ClearCompany

Cons

Inability to run a report from the job. Difficulty of getting data out of Criteria Corp.

Review Source

Response from Criteria Corp

October 17, 2024

Thanks very much for your feedback. We'd love to talk through the concerns you've flagged with data access and exporting. Please reach out to your Customer Success Manager and we'll see how we can help.

PJ

Paul J.  
Recruiter  
Construction  
Used the software for: 2+ years

### "Love the functionality"

October 8, 2024

5.0

Criteria integrates with our ATS system so that when a candidate completes an assessment it automatically uploads for recruiters or hiring managers to view. It has been a great experience.

Pros

I like the breakdown of three separate sections of grading. It gives a solid breakdown of what areas the candidate exceeds or struggles with.

Cons

No issues at the moment. Criteria woks well with our systems and gives us the information we need to make hiring decisions.

Review Source

Response from Criteria Corp

October 17, 2024

So great to hear it's going well for you, Paul! Thanks very much for your feedback.

DT

Destiny T.  
Attorney Recruiter  
Law Enforcement  
Used the software for: Less than 6 months

### "Good Experience"

December 9, 2024

4.0

User friendly, I wish it gave me an average of what my applicants scored compared to where I want to be, but I'm just being picky at this point. Good program.

Pros

Insights to candidates, good selection of tests, and good for our company.

Cons

Haven't come across too many cons, I like the program.

Review Source

Response from Criteria Corp

December 12, 2024

Hi Destiny, thank you for your feedback. We're so happy to hear that you're finding value in the candidate insights and the selection of tests that Criteria provides. We're delighted to hear that our platform aligns well with your company's needs and that you find it user-friendly. Your suggestion for an average score comparison feature is appreciated, as we continually strive to enhance our platform to meet our clients' desires. We're always here to support you and ensure that you have the best possible experience. Thank you for choosing Criteria, and we look forward to continuing to serve your assessment needs!

KK

Kayla K.  
Recruiter  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Good for what it is"

March 3, 2025

4.0

Pros

Easy to navigate and organize feedback. Simple to navigate

Cons

Slow to update feedback when entering it. Crashed a few times.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Kayla, thank you for taking the time to provide this feedback. We're happy that you find the platform easy to navigate! Thank you for your note regarding feedback; we are always looking to improve and will consider this in our future improvements. Thank you for choosing Criteria. If there is ever anything else we can assist you with, please do not hesitate to reach out to our team.

LD

Lynne D.  
Administrative Specialist  
Accounting  
Used the software for: 2+ years

### "Criteria - A great Partner with our HR Department"

October 8, 2024

5.0

Overall, I have had a great experience with Criteria. Customer Support is prompt and informative. Would recomm4end to anyone looking for testing and support for their HR department.

Pros

Great support for our HR department. Testing options are plentiful and has helped us to find the best person to join our staff.

Cons

That in order to have someone take a test in Spanish, we need to upgrade our package. It isn't worth the increase for us at this time.

Review Source

Response from Criteria Corp

October 17, 2024

Thank you so much for your feedback Lynne. It's wonderful to hear you're having a great experience.

AR

Allyson R.  
Practice manager  
Financial Services  
Used the software for: 1-2 years

### "Practice Manager"

January 29, 2025

5.0

We only hire once or twice a year, but it's so easy to log in and send out tests when we need to!

Pros

Ability to create industry specific test.

Cons

I really do not have a bad thing to say.

Review Source

Response from Criteria Corp

January 30, 2025

Hi Allyson - thank you for your feedback! We're so happy that you've found value in the ability to create an industry-specific test. If you have any further comments or feedback, please do not hesitate to reach out to our team. Thank you for choosing Criteria!

SE

Scott E.  
Vice President of Professional Development  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very Pleased Customer"

September 13, 2024

5.0

Our organization has been well taken care of with our implementation. It has been a great experience. Our rep, Jordan, feels like he is part of our team and provides excellent service.

Pros

The ease of use. You don't have to take a class to figure out the platform. It is well organized.

Cons

Our applicant tracking software isn't a partner with Criteria.

Review Source

Response from Criteria Corp

September 23, 2024

Hi Scoot, thank you for sharing your positive experience with our platform. We're thrilled to hear that the ease of use and organization of our talent success platform has met your expectations and contributed to a seamless implementation process. It's also great to hear that Jordan has become an extension of your team and is delivering the exceptional service we pride ourselves on. We're committed to ensuring that our clients feel fully supported, and it's gratifying to know we're hitting the mark. Thank you for choosing Criteria!

AP

ASHISH P.  
ACCOUNTS PAYABLE CLERK  
Hospitality  
Used the software for: Less than 6 months

### "Simplicity of Use"

October 8, 2024

5.0

I love that I can search for a job title and it recommends test banks to use, which saves us time. It is intuitive to use.

Pros

I love the price, I love the product, I love the information. It recommends test banks to use, which saves us time.

Cons

lack of integration. There is no specific information about all their possible integrations.

Review Source

Response from Criteria Corp

October 23, 2024

Hi Ashish, thank you for your feedback. We're thrilled to hear that you love the product and that it saves you time. Thank you for your feedback on integrations; the Criteria platform integrates with a wide variety of ATS and solution providers, which can be viewed here: https://www.criteriacorp.com/integrations-and-partners Please do not hesitate to reach out to techsupport@Criteriacorp.com for more information, or with any questions you may have about these integration options. Thank you!

LM

Lênyton M.  
HR Manager  
Management Consulting  
Used the software for: 1-2 years

### "Great experience!"

August 7, 2024

5.0

It's been great! We've been able to test the candidates abilities and this is definitely serving us really well, I highly recommend this to the others!

Pros

The facility to share links and create custom test batteries!

Cons

The candidate cannot take the same assessment twice without having to go and change a setting, also, there should be more specific tests.

Review Source

Response from Criteria Corp

August 13, 2024

Hi Lênyton - thank you so much for your feedback. We're thrilled that you're happy with our custom test batteries. We appreciate your feedback on the assessment experience. If you have any further feedback or questions, please reach out to our team directly and we'd be happy to help. Thank you for being a Criteria customer!

SV

Stephanie V.  
Director, Human Resources  
Legal Services  
Used the software for: 1-2 years

### "Thank you Criteria! "

August 7, 2024

5.0

Our experience has been great thus far. From the program itself to the account support, our needs have been met always.

Pros

Helps the HR team reduce a tremendous amount of time by sorting and identifying top candidates and discarding unqualified applicants.

Cons

Not much not to like. It’s a very well designed system.

Review Source

Response from Criteria Corp

August 13, 2024

Hi Stephanie - thank you so much for your thoughtful review. We're happy to hear that the Criteria platform is saving your team so much time in your hiring process. Please let us know if you have any further feedback or questions - we're here to help and provide an exceptional experience. Thank you for your business!

SS

Salma S.  
Human Resources Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "Assessment Prep"

August 7, 2024

4.0

Has been good. We use Rubicon and they determine our assessments that we use.

Pros

Easy to use platform, user-friendly, clear who point of contacts are. It is also pretty easy how to create an assessment and the reports generated from the EPP is very clear and usefuly for hiring managers with interview questions

Cons

Reporting could be better. Integration with ADP on hiring statuses. I think there could be better practice assessments we could use so candidates can prepare better rather than 1 or 2 sample questions.

Review Source

Response from Criteria Corp

August 13, 2024

Hi Salma, thank you for your review. We're thrilled that you've found the platform user-friendly and easy to use. Thank you for flagging the practice assessments - we actually recently released new practice tests for candidates, which you can find here: https://www.criteriacorp.com/candidates/practice-tests Please let us know if you have any questions or further feedback! Thank you so much for being a Criteria customer.

JW

Jaclyn W.  
HR Generalist  
Banking  
Used the software for: 2+ years

### "Amboy Bank"

August 7, 2024

4.0

Very satisfied. No complaints. Has been particularly helpful in identifying viable Teller candidates.

Pros

Thee simplicity of website- user friendly.

Cons

I feel there may be more features to realize that I'm not aware of.

Review Source

Response from Criteria Corp

August 13, 2024

Hi Jaclyn, thanks so much for your feedback. If you have any questions or additional feedback, please reach out to our team directly - we're here to help! Thank you for being a Criteria customer.

GS

Guillermo S.  
Director of Operations  
Consumer Services  
Used the software for: 1-2 years

### "User friendly and very helpful for hiring process"

August 14, 2024

5.0

Pros

The way you are able to modify your test and interface of software in general.

Cons

I'll like to be able to pick the battery test not based on the preset ones. I'll be nice to have them on a list and for you to pick and make your own.

Review Source

Response from Criteria Corp

August 16, 2024

Hi Guillermo, thank you for taking the time to share your feedback! We're thrilled you find the product to be user-friendly. Thank you for the feedback on the test battery selection, this is something we'll look into.

TD

Tessa D.  
Senior Talent Operations Specialist  
Financial Services  
Used the software for: 1-2 years

### "Great Idea, Too Expensive for Results"

February 6, 2024

4.0

Very positive experience with the implementation team and the customer support is pretty good. However, aside from the IO psychologist partnership, it's a lot of the same testing other services offer for a higher price.

Pros

If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting your hiring quality, ramp time, etc. However, I think this is key differentiator for Criteria, so this should be included in every package.

Cons

Everything is guess work for at least 6 months to get initial data, and you can't get quality of hire insights for about a year. It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish - then if you didn't see impact, it's too late!

Switched from

[eSkill](https://www.capterra.com/p/145759/eSkill/)

Leadership relationships with both companies

Review Source

Response from Criteria Corp

February 19, 2024

Thank you for taking the time to share your feedback with us. We appreciate your insights and are committed to continuously improving our services to better meet your needs. We are glad to hear that you found the opportunity to review your data with an IO psychologist helpful in understanding the impact of our tests on your hiring quality and ramp time. Your suggestion to include this as a standard offering in all packages is valuable feedback that we will take into consideration. We understand your concerns about the time it takes to gather meaningful insights, and we are continuously working to streamline this process to provide quicker and more actionable results for our customers. We value your partnership with us and are committed to addressing your concerns and improving your experience with Criteria. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are here to support you on your journey with us.

SB

Sean B.  
HR & Ops Support Manager  
Accounting  
Used the software for: Less than 6 months

### "Criteria's Pros & Cons"

November 22, 2021

4.0

Overall this has been a fantastic platform to use. Our account rep has been awesome when we have questions. They even have a self-service option which is a huge help when working off hours. Testing has been consistent and easy to implement into our recruiting platforms. Would highly recommend this platform to other users.

Pros

I really appreciate the ease of use the entire platform provides our company. The different tests/scores that are provided for our industry have proven themselves accurate and consistent with our hires. This platform and its ability to drill down to each applicants personality helps save time and provides more understanding and areas that we as the hiring team should drill down to.

Cons

My least favorite thing about this platform is the grading on the personality assessment. Sometimes we can get results that are "inconclusive" or provide red flags, and what we have found is that this generally comes down to language barriers. People who are not originally from the USA trying to take a test that uses vague questions can prove to be problematic.

Review Source

KB

Kady B.  
Human Resources Administrator  
Government Relations  
Used the software for: 2+ years

### "Criteria is a valuable tool for my team"

February 15, 2024

5.0

I love learning about new applications and have really enjoyed getting to know Criteria. There are so many functions available and I look forward to continuing to use the product.

Pros

Criteria was easy to learn in my new position and the customer support from \[sensitive content hidden\] was amazing. She checks in often and answers any questions my team has very quickly. There are test templates that can be used or you can create your own to suit your company's needs. This was very helpful to my HR team, as our company recruits for so many different positions.

Cons

When creating a test, some of the steps seem redundant but it's important that they're done so that the tests work properly.

Review Source

Response from Criteria Corp

February 19, 2024

Thank you for sharing your experience with Criteria! We are happy to hear that our platform has been a valuable tool for your team and that you found it easy to learn in your new role. We greatly appreciate your positive feedback regarding our customer support team. We are delighted to hear that your Customer Success Manager has been attentive and responsive to your team's needs. It's also fantastic to know that you have found our test templates helpful in customizing assessments to suit your company's recruitment needs. We understand the importance of flexibility in creating tests tailored to various positions, and we are glad that this feature has been beneficial to your HR team. Thank you for choosing Criteria, and we look forward to supporting you further on your journey with us. If you have any more feedback or questions, please feel free to reach out to us!

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