---
title: "Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Criteria the right Pre-employment Testing solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/119740/Criteria/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Criteria

4.7 (232)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of Criteria

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

SM

Sergio M

TA PartnerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It provides reliable, data-driven insights that have improved our quality of hire and streamlined our early-stage screening.“

June 10, 2026

Maggie C

RecruiterMedical Devices, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Her "training" with us was a 15 minute screen share rather than a deep dive into the process, and she missed several emails that we sent regarding job descriptions.“

August 24, 2026

SD

Sarah D

Vice President, RecruitingInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The automation is what allows the human part of our process to scale. And with a 90%+ completion rate, it’s clear the experience works for candidates too - it’s not just efficient, it’s fair and straightforward.“

April 3, 2026

VK

Val K

CEO and Co-FounderInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Additionally, they only provide one live environment making it frustrating to test the ATS integration.“

June 29, 2026

MA

Mari A

RecruiterLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 1-2 years.

“We are able to utilize it every day, and our Managers love that they are able to have something besides a resume to get to know the candidate before their interview.“

April 2, 2026

SR

Steve R

General ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“I am a customer and have been trying to reach them by email, phone, and voicemail for several days, but they still have not answered.“

June 12, 2026

DT

Darryl T

COOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately.“

March 3, 2025

lP

laura P

Human ResourceFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Recently I have run into some technical difficulties using the application. “

June 15, 2026

## Showing most helpful reviews

Showing 1-25 of 232 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robert O.  
Recruiting Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Criteria making hiring better"

July 6, 2026

5.0

The staff at Criteria has been incredibly responsive and helpful, consistently providing excellent suggestions on how we can better utilize the full range of features the platform offers.

Pros

I highly value the ability to curate assessments specifically tailored to each role. It allows for a much more precise evaluation process. Furthermore, the platform enables us to use performance scores to validate our hiring quality, providing historical data that will be invaluable for making more informed, data-driven hiring decisions in the future.

Cons

One significant drawback is the inability to view or export aggregate test scores for all candidates in one place. This forces us to manually track and compile data in external spreadsheets, which is time-consuming and prevents us from easily leveraging historical data to inform future hiring decisions.

Alternatives considered

[TestGorilla](https://www.capterra.com/p/203823/TestGorilla/)

Reason for choosing Criteria

Appeared to be the better fit for our current needs

Review Source

Response from Criteria Corp

July 7, 2026

Hi Robert - thank you for taking the time to share such thoughtful and detailed feedback. We’re glad to hear that the ability to tailor assessments by role and leverage performance data is helping your team drive more precise, data-informed hiring decisions. That’s exactly the kind of impact we aim to deliver, and it’s great to see it resonating in your process. We also appreciate your candid feedback regarding aggregate reporting. Feedback like yours plays an important role in shaping our product roadmap. It’s also great to hear that our team has been a strong partner in helping you get the most out of the platform. We’ll be sure to share your kind words with them. Thank you for choosing Criteria!

JH

Jordan H.  
Talent Performance Business Partner  
Financial Services  
Used the software for: 1-2 years

### "A Lot of Potential, But Takes Work to Make It Fit Our Needs"

August 24, 2026

4.0

Overall, I would say our experience with Criteria has been mixed. There are a lot of things I like about the platform, and I think there is a lot of potential there. The Criteria team has been helpful and willing to work with us, especially as we worked through the integration issues and looked for ways to improve our process. At the same time, it took a lot of effort on our side to get the product working in a way that fit our organization. We are continuing to look for ways to get more value out of the platform, and our recent conversations around improving our assessment strategy and using video interviews to help with job alignment have been helpful. I just don't think the product has fully operated the way we originally expected it to for our organization.

Pros

Criteria has a lot of great tools and capabilities, especially around assessments. Their team has also been willing to work with us through some of the challenges we’ve had. Once we were able to get our process up and running, they helped us make our testing more effective, and we’ve been able to assess a large number of candidates. I also like that there are opportunities to use the platform beyond recruiting, such as for team and leadership development.

Cons

Our biggest challenge was the Workday integration. We were originally sold on the product working with our Workday recruiting process, but because most of our candidates come through Indeed Easy Apply, we quickly ran into integration issues. We spent a lot of time working with Criteria and another team to come up with a workaround, and because of that, we really didn't get the value we expected from the product during the first year of our contract. We have also had some challenges getting more strategic guidance. For example, when we wanted to better understand how to use the personality assessment for team and leadership development, the information we received was often similar to what we could already find and read on the platform. We were hoping for more customized recommendations and insights on how to really make the most of the tool. We've also heard from some leaders who have used other personality assessments that they don't have the same level of trust or confidence in Criteria's assessment.

Review Source

Response from Criteria Corp

September 2, 2026

Thank you for your thoughtful feedback, Jordan. We're pleased to hear that you've found value in our assessment tools and that our team helped support your high-volume recruiting needs (we love our customer success team!). We appreciate your feedback regarding the Workday and Indeed Easy Apply integration challenges. We understand how important a seamless workflow is and recognize that these obstacles impacted the value you expected during your first year. We're glad our team could work alongside you to develop solutions and continue refining your process. Your comments on strategic guidance are equally valuable. We're committed to helping customers maximize the impact of their assessment programs, and feedback like yours helps us continue enhancing both our consulting approach and platform resources. We're encouraged that recent discussions around assessment strategy and video interviews have been beneficial, and we look forward to continuing our partnership with you!

TK

Tiffany K.  
Recruiter  
Financial Services  
Used the software for: 1-2 years

### "Recruiter Experience and Hiring Team's Value from CCAT "

September 1, 2026

2.0

My overall experience with Criteria has been okay. I think overall the product did a great job with integration with the ATS system but to be honest I don't 100% see the value in the product itself coming from the recruiting side or the hiring team size.

Pros

I like the integration between GreenHouse. It is super easy to use and very intuitive for folks that are sending out the CCAT to candidates through our ATS system.

Cons

I don't think it provides a whole lot of information to the Hiring Manager that isn't something we can find from a normal interview process. It's been difficult getting Hiring Teams to read through the results and use the data provided and most of them feel they don't think it provides any additional information that would be necessary to make a hiring decision. I also don't like that you can't send a second criteria corp link through our GH integration and instead we have to go on Criteria Corp's website to find the candidate and send it via the web browser.

Review Source

Response from Criteria Corp

September 2, 2026

Thank you for your feedback, Tiffany. We're glad to hear the Greenhouse integration has been intuitive and helps streamline the assessment process for your recruiting team. We appreciate your candid perspective on hiring team adoption and the perceived value of assessment results. Our assessments are designed to complement interviews by adding objective, science-backed insights that can help identify aptitude and potential beyond what's typically uncovered through resumes and interviews alone. We recognize that the impact is greatest when hiring teams actively engage with the results, and feedback like yours helps us continue improving the usability of those insights. Thank you again for sharing your experience with us.

JM

Junior M.  
Talent Acquisition Partner  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "A Valuable Tool for Identifying Top Talent"

September 11, 2026

5.0

Overall, my experience with Criteria has been positive. The platform is user-friendly and provides valuable insights to support the candidate assessment process.

Pros

What I liked most about Criteria was how user-friendly and structured the platform is. It made the assessment process straightforward and provided useful insights to support the overall candidate evaluation.

Cons

Some of the assessments can be quite long, which may make it challenging for candidates to stay fully engaged throughout the process. Shortening certain assessments could make the experience more efficient while still providing valuable insights.

Review Source

Response from Criteria Corp

September 17, 2026

Thank you for your review, Junior! We're happy to hear that you've had a positive experience with Criteria and that you find the platform user-friendly and helpful in supporting candidate evaluations. We also appreciate your feedback about assessment length. Creating an engaging candidate experience while delivering meaningful hiring insights is something we continuously work to balance. Your suggestion is valuable, and we're always exploring ways to optimize assessments for both efficiency and effectiveness. Thank you for choosing Criteria and for sharing your experience. We're pleased to support your hiring efforts and look forward to continuing to help your team!

AM

Alexandra M.  
TA Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "TA Supervisor "

August 31, 2026

5.0

Overall, my experience with Criteria was positive. It provided an efficient and consistent way to add another layer of data to our candidate evaluation process and was easy to manage from a recruiting perspective. I found it most valuable when the assessment results were used alongside recruiter screening, technical experience, and hiring manager feedback rather than as a standalone measure of candidate quality.

Pros

Criteria was easy to use and gave us a consistent, standardized way to assess candidates beyond what we could gather from a resume or initial screening. I especially liked the ability to use assessments such as the CCAT to better understand a candidate’s aptitude and problem-solving ability. The platform was straightforward for both recruiters and candidates, and results were easy to review and incorporate into the hiring process.

Cons

The biggest limitation was that assessment results did not always tell the full story of a candidate. For some of the highly technical and field-based positions we recruit for, relevant industry experience and hands-on knowledge can be more valuable than performance on a standardized assessment. Because of that, Criteria worked best as one data point in the hiring decision rather than a deciding factor.

Review Source

Response from Criteria Corp

September 2, 2026

Hi Alexandra, thank you for sharing your experience with Criteria! We're glad to hear that the platform provided a consistent and standardized way to evaluate candidates, and that assessments like the CCAT helped uncover insights beyond resumes and initial screenings. It's great to know the experience was straightforward for both recruiters and candidates, and that the results were easy to incorporate into your hiring process. We also appreciate your perspective on the role of assessments in hiring. We agree that the best hiring decisions come from combining assessment insights with recruiter expertise, relevant experience, and hiring manager feedback. Thank you for highlighting the value of using multiple data points to build a more complete picture of each candidate, and for trusting Criteria as part of your hiring process.

ML

Markarius L.  
HR Generalist  
E-Learning  
Used the software for: 1-2 years

### "Strong Assessment Platform with Opportunities for Enhancement"

August 31, 2026

4.0

Pros

Criteria has been a valuable tool for improving our hiring process and helping us make more informed talent decisions. The platform is user-friendly, easy to navigate, and provides a wide range of assessments that help evaluate candidates beyond what a resume can show. One of the biggest advantages is the ability to identify candidates whose skills, cognitive abilities, and behavioral traits align with the requirements of the role. The reporting is clear and easy to understand, making it simple for hiring managers and HR teams to discuss results and compare applicants. Implementation was straightforward, and the customer support team has been responsive whenever assistance was needed. Overall, Criteria helps streamline recruitment, improve consistency in candidate evaluations, and supports more objective hiring decisions.

Cons

While Criteria offers many useful features, there are areas where the platform could be improved. Some assessments can feel lengthy from a candidate's perspective, which may impact completion rates for certain applicants. The customization options are helpful, but there is a learning curve when setting up assessment packages and interpreting more advanced reporting features. Additionally, some hiring managers may require extra training to fully understand how to use the assessment results effectively alongside interviews and other selection tools. Depending on the organization's size and hiring volume, the cost may be a consideration, particularly when budgets are tight. Although the platform provides valuable data, no assessment tool can replace human judgment, and organizations must ensure results are used as one component of a comprehensive hiring process.

Review Source

Response from Criteria Corp

September 2, 2026

Hi Markarius, thank you for your thoughtful review. We're happy to hear that Criteria has helped improve your hiring process by providing a user-friendly experience, clear reporting, and valuable insights into candidates' skills, cognitive abilities, and behavioral traits. It's especially rewarding to know that our assessments are helping your team make more informed, consistent, and objective hiring decisions. We also appreciate your candid feedback around assessment length, customization, reporting complexity, and user training. These insights are incredibly valuable as we continue enhancing the platform and supporting customers in getting the most out of their assessment data. Thank you for partnering with us and for recognizing the important role assessments play alongside human judgment in building great teams.

BJ

Bryan J.  
Talent Acquisition Manager  
Biotechnology  
Used the software for: 1-2 years

### "Data-Driven Hiring Decisions"

September 1, 2026

5.0

Our overall experience with Criteria has been very positive. The assessments are thoughtfully designed but what really stands out is the support. Their team is responsive, accessible, and always willing to help when we need it.

Pros

We’ve been very impressed with the depth and quality of Criteria’s assessments. Incorporating these aptitude assessments into our hiring process has added real value by giving our managers an additional “talent signal” to consider when evaluating candidates. It helps us make more informed, data-driven hiring decisions.

Cons

With the variety of technical roles we hire for, building the right assessment batteries wasn’t always easy to do on our own. Thankfully, our Customer Success Manager, Othman, was always available when we had questions. He worked with his internal psych team to better understand our job descriptions and recommend assessments that made sense for some of our more niche positions.

Review Source

Response from Criteria Corp

September 2, 2026

Hi Bryan, thanks for your thoughtful review! We're thrilled to hear that Criteria's assessments have added meaningful value to your hiring process by providing managers with an additional talent signal to support more informed, data-driven decisions. We're also especially pleased to hear your positive feedback about Othman (isn't he great?!) and our Customer Success team. Matching the right assessments to specialized and technical roles can be complex, and we're glad our team partnered with you so effectively to understand your unique hiring needs and recommend solutions tailored to those positions. Thank you for recognizing both the quality of our assessments and the support behind them. We appreciate your partnership and look forward to continuing to help your team make confident hiring decisions!

MP

Mayur P.  
Analyst II - Talent Acquisition  
Information Technology and Services  
Used the software for: 2+ years

### "Efficient and User-Friendly Evaluation Journey"

September 1, 2026

5.0

Criteria Corp provides a smooth and reliable assessment experience for both recruiters and candidates. The platform is easy to administer, assessments are shared seamlessly, and the reporting is clear and actionable. It helps streamline the screening process while maintaining a positive candidate experience. The user interface is intuitive, and the insights generated support more informed hiring decisions.

Pros

The platform makes it simple to send assessments, track candidate progress, and review results through clear, actionable reports. It helps streamline the screening process while supporting data-driven hiring decisions and maintaining a positive candidate experience

Cons

While the platform is overall effective, there are opportunities to enhance reporting customization and make it easier to compare candidate results across assessments. Additional flexibility in candidate management workflows would further improve the recruiter experience.

Review Source

Response from Criteria Corp

September 4, 2026

Hi Mayur, thank you for your thoughtful review. We're delighted to hear that Criteria has helped simplify your hiring process through easy assessment administration, clear reporting, and a positive candidate experience. It's especially rewarding to know that our insights are helping your team make more informed, data-driven hiring decisions. We also appreciate your feedback on reporting customization, candidate comparisons, and workflow flexibility. Thank you for being a valued partner and for sharing your experience with Criteria!

SL

Saul L.  
Co-Chief Executive Officer  
Information Technology and Services  
Used the software for: 2+ years

### "It is nice that it runs without totally freezing"

August 24, 2026

5.0

The blind coding tests removes applicant names to keep managers from claiming discrimination when they see an individual's name. I did not realize there was video integration until recently. Honestly I am glad it identifies individuals that claim to be proficient in excel.

Pros

The AI finds questions for you, which is nice i guess. I am able to send emails very fast to both \[sensitive content hidden\] in support, but anyway we test folks on Microsoft Office. I am completely surprised that the Bullhorn ATS connection does work as most HR tech is broken upon implementation.

Cons

Many of the simulation questions were really buggy and the candidates complained that the simulation did not even resemble what they used every day. Additionally the interface looked dated. I dislike having to make multiple choice questions elsewhere and being unable to combine team scores immediately.

Review Source

Response from Criteria Corp

August 27, 2026

Hi Saul, thank you for sharing your experience and candid feedback. We're glad to hear that features like our AI-powered interview question recommendations, blind assessments, Bullhorn integration, and skills testing have provided value for your team. It's especially rewarding to know the platform has helped identify candidates' true proficiency and support a fairer hiring process. We also appreciate your comments regarding the simulations, interface, and scoring workflows. Feedback like yours helps guide our product improvements. Thank you for being a Criteria customer and for taking the time to share your insights.

VR

Verified Reviewer  
Recruiter  
Information Services  
Used the software for: 1-2 years

### "Good assessment platform"

September 1, 2026

4.0

My overall experience with Criteria has been good. It's reliable and usable. There are some things that could be enhanced but not many.

Pros

the thing I like most is how easy and reliable it is for candidates to use. I also appreciate the option to see candidate's individual answers for every one of my assessments.

Cons

I found the dashboard a little hard to navigate and I would also appreciate the option to be able to easily review and change questions in the assessment sent to candidate.

Review Source

Response from Criteria Corp

September 2, 2026

Hi there, thanks for your review! We're glad you've found Criteria easy and reliable for candidates to use, and that access to individual candidate responses provides additional insight during the evaluation process. We also appreciate your feedback about dashboard navigation and assessment editing capabilities. Input like this helps us continue improving the platform and making it even easier for teams to manage their hiring workflows. We're pleased that your overall experience has been positive, and we look forward to continuing to support your hiring needs. Thank you for choosing Criteria!

DZ

Debra Z.  
TA Specialist  
Chemicals  
Used the software for: Less than 6 months

### "Criteria - Great product"

December 9, 2024

4.0

We have only been using Criteria for a couple of months but I have been very happy with the results so far.

Pros

I like that is integrates with out ATS system.

Cons

Haven't found anything that I don't like.

Switched from

[Agolix](https://www.capterra.com/p/185088/Assessment-Generator/)

It was not as functional as we wanted. We wanted more flexibility with assessments.

Review Source

Response from Criteria Corp

December 12, 2024

Hi Debra, thank you for sharing your experience with Criteria! We're thrilled to hear that our integration with your ATS system is working seamlessly and that you're enjoying our assessment flexibility. It's great to know that you're already seeing the benefits after just a few months of use. We're here to support your continued success and look forward to being a part of your hiring journey; please let us know if you have any further feedback or questions. Thanks for choosing Criteria!

VK

Val K.  
CEO and Co-Founder  
Information Technology and Services  
Used the software for: 2+ years

### "I'm glad it's working and filtering through candidates fairly well"

June 29, 2026

5.0

Support is awesome when you need to clarify something. That is certainly better than wasting time interviewing candidates who not even know how to use a mouse properly. However, because I am graded automatically, I do not need to sit at a desk, going over hundreds of tests.

Pros

They also have blind coded assessment but that is okay. We use Criteria for developing candidate tests and they have an extensive question bank. I am just happy that the integration with Bullhorn seems to work correctly most of the time (I didn't have to call IT after every five minutes) since typically the other tools crash.

Cons

The ability to upload our own custom multiple-choice questions are extremely difficult (way too many hours of my afternoon wasted) and could be spent on anything else. Additionally, they only provide one live environment making it frustrating to test the ATS integration.

Review Source

Response from Criteria Corp

July 1, 2026

Val, thank you for your thoughtful feedback. We're happy to hear that our Bullhorn integration, assessment tools, automated grading, and support team have made a positive impact on your hiring process. We also appreciate your honest comments about the challenges with uploading custom multiple-choice questions and the limitations of having only one live ATS testing environment. Feedback like yours helps us identify opportunities to improve. Thanks again for being a valued customer and for sharing both what we're doing well and where we can do better!

AD

Armanii D.  
Recruiting Operations Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Criteria Corp Feedback"

September 10, 2026

5.0

My overall experience has been pretty good as far as systems, customer service and the customization of the company needs. Being able to log in with SSO instead of having to reset passwords every few months has also been a game changer from a security standpoint as well. We do not have to worry about deactivating a "seat" as quickly as we would if we has personal password logins. The site is also user friendly and easy to navigate.

Pros

The Integration to ICIMS is seamless process when our hiring managers are checking candidate results. They really appreciate being able to view these skill assessments to help make a better decision when hiring candidates.

Cons

There isn't a way to export multiple candidate results at once. They must be downloaded individually

Review Source

Response from Criteria Corp

September 14, 2026

Thank you for your review, Armanii! We're glad to hear that the iCIMS integration is seamless and that hiring managers find assessment results helpful for making informed hiring decisions. It's also great to know that SSO, platform customization, customer service, and the user-friendly experience have added value for your team. We appreciate your feedback about bulk exporting candidate results and will share it with our product team. Thank you for partnering with Criteria. We're excited to continue supporting your hiring goals!

YM

Yasmin M.  
Administration  
Education Management  
Used the software for: 6-12 months

### "Structured and Skill-Focused Assessment Platform"

April 16, 2026

5.0

Option 2 (slightly more detailed): Overall, I’ve had a good experience with Criteria. It offers a reliable and standardized way to evaluate candidates based on skills and abilities rather than just resumes. The platform is easy to use, though some assessments can be time-consuming. Despite that, it adds value to the hiring process.

Pros

What I liked most about Criteria is the variety and structure of its assessments. It allows for a more objective evaluation of candidates by focusing on real skills and competencies rather than just resumes. The platform is also straightforward to use and helps improve hiring decisions.

Cons

One downside of Criteria is that certain tests can feel lengthy or repetitive, and the instructions aren’t always as clear as they could be. This can sometimes make the process feel more tedious than necessary.

Review Source

Response from Criteria Corp

April 20, 2026

Hi Yasmin, thanks for taking the time to share your feedback on your Criteria experience so far. We’re glad to hear that the variety and structure of our assessments have helped support more objective hiring decisions and that you’ve found the platform easy to use. We also appreciate your notes about some tests feeling lengthy and the instructions not always being as clear as they could be. Input like this helps us continue improving the experience. We’re happy Criteria has added value to your hiring process!

LC

Leondrea C.  
Licensure Coordinator  
Education Management  
Used the software for: 1-2 years

### "Wonderful Experience"

August 24, 2026

5.0

Overall this system is a wonderful platform for our district. The ease of use and the real time results makes it ideal .

Pros

The assessments are easy to use for our testers. And the results are clear to provide to our testers in real time.

Cons

While there is always room for improvement, there is nothing that I can say that needs improvement for our district.

Review Source

Response from Criteria Corp

August 26, 2026

Hi Leondrea, thank you for sharing your feedback on your Criteria experience! We're thrilled that you've had a good experience with Criteria's assessments and that you find it easy to use. Please feel free to reach out with feedback anytime.

JD

Jan D.  
Sr Talent Acquisition  
Information Technology and Services  
Used the software for: 1-2 years

### "Important tool for new hires"

August 25, 2026

5.0

Pros

We work on a Product Operating Model, so it is crucial we recruit and screen highly intelligent and natural collaborators part of a dedicated team working towards a set of business outcomes together. The Criteria Corp assessments has identified candidates that are excelling in their new roles.

Cons

I honestly have not experienced any negative situation or cons. The tool is very user friendly and potential new hires complete in a timely manner.

Review Source

Response from Criteria Corp

August 27, 2026

Hi Jan, thank you so much for sharing your experience with the Criteria platform. We're so happy to hear that Criteria assessments have helped identify candidates who are excelling once they're hired! Please let us know if there's anything our team can do to assist you further. Thank you for choosing Criteria!

TB

Todd B.  
L and D Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Best Use of Company Funds "

July 6, 2026

5.0

Pros

Criteria is a great value for the money for starters. From point of first contact to now using the product with applicants has been fantastic. It has taken the bias out of the hiring process and helped us get great employees.

Cons

I cannot say one con about this product, it simply works! And as for what I liked least about the product there is not a thing.

Review Source

Response from Criteria Corp

July 13, 2026

Hi Todd, thank you for your wonderful feedback! We're so happy to hear that Criteria has delivered such a positive experience from your very first interaction through using the platform with applicants. It's especially rewarding to know that our assessments have helped reduce bias in your hiring process and support your team in identifying great employees. We're also grateful for your comments about the value and ease of use of the product. Hearing that you haven't encountered any drawbacks and that the solution simply works for your organization is the highest compliment we could receive. Thank you for trusting Criteria as part of your hiring process and for taking the time to share your experience. We look forward to continuing to support your team's success!

JA

Judy A.  
HR Coordinator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Exactly what I need"

September 2, 2026

4.0

Pros

Receiving the reports via email is great, avoids from having to login. The ease of reading the reports and understanding them as well.

Cons

The layout on home screen, would like to be able to edit, add widgets to my needs. Would like to receive email notifications when candidates open testing, in middle of testing and when they have completed testing, along with how long it took them to complete (days, hrs, etc...)

Review Source

Response from Criteria Corp

September 4, 2026

Hi Judy, thank you for taking the time to share your feedback. We're thrilled to hear that email delivery of reports saves you time and that you find the reports easy to read and understand. Making assessment insights accessible and actionable is something we work hard to deliver. We also appreciate your thoughtful feedback on the home screen experience and candidate progress notifications. Thank you for being a valued customer and for helping us make Criteria even better!

SD

Shaleen D.  
HR generalist  
Information Technology and Services  
Used the software for: 1-2 years

### "Criteria to match all of yours "

March 3, 2025

4.0

My experience with Criteria has been very positive. The platform is efficient, reliable, and highly insightful for pre-employment testing. It has significantly improved our hiring process by helping us identify the best-fit candidates with data-backed results.

Pros

What I liked most about Criteria is its intuitive interface and seamless user experience. The wide range of pre-employment tests ensures that hiring decisions are data-driven and objective. The detailed analytics and reports provide valuable insights into candidates' abilities, making it easier to identify top talent.

Cons

One area for improvement is the customization of assessments. While the platform offers a great variety, more flexibility in tailoring tests to specific job roles would enhance its effectiveness. Additionally, test completion times can sometimes be longer than expected, which might affect candidate engagement.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Shaleen, thank you for your thoughtful review. We are delighted to hear that you find Criteria’s platform intuitive and seamless and that our range of pre-employment tests has helped you make data-driven, objective hiring decisions. Providing detailed analytics and reports to give valuable insights into candidates’ abilities is a key focus for us, and we are thrilled that this has made it easier for you to identify top talent. We appreciate your feedback on assessment customization and test completion times. While our platform offers a variety of scientifically validated assessments, we understand that additional flexibility in tailoring tests to specific job roles would further enhance the experience. We are always working to improve our offerings, and your input helps us prioritize future enhancements. Thank you for choosing Criteria!

EG

Emmanuel G.  
Recruitment Consultant  
Human Resources  
Used the software for: 6-12 months

### "Great experience with Criteria"

April 2, 2025

5.0

I like it! It helps me out filtering candidates by evaluating their personality and knowledge

Pros

Amazing platform to send assessments and evaluate candidates

Cons

Sometime a send a link for a specific assessment and the candidate receives a different evaluation

Review Source

Response from Criteria Corp

July 23, 2025

Hi Emmanuel, thanks so much for the feedback! We're thrilled that the Criteria platform is helping you evaluate candidates more effectively. Sorry about the occasional issue with links leading to the wrong assessment—that’s definitely not the experience we want you to have. Our team is already looking into it to make things smoother. We're glad it's making a real difference for you. Thanks again for sharing!

WS

Wali S.  
Talent Acquisition Specialist  
Insurance  
Used the software for: 1-2 years

### "Pros and Cons of Using Criteria"

February 25, 2025

4.0

Pros

Screening candidates helps us to hire individuals who we know come prepared with the skills to be able to perform the essential duties of the role

Cons

An assessment can weed out candidates who do not meet the min qualifications, but does not represent a candidate overall

Review Source

Response from Criteria Corp

February 26, 2025

Hi Wali, thank you for your feedback. We're glad to hear that Criteria’s assessments are helping you identify candidates with the essential skills needed for success in their roles. We understand that assessments are just one piece of the hiring puzzle. While they help objectively evaluate key skills and qualifications, we recommend using them alongside structured interviews and other selection methods to get a well-rounded view of each candidate. We appreciate your input and are always here to help you optimize your hiring process. Thanks for choosing Criteria!

JH

Jenna H.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great to better assess candidates "

March 4, 2025

5.0

Overall, experience is good and I think this will save us lots of time from hiring people that are not a fit!

Pros

Using it to better evaluate my candidates

Cons

I wish they gave a training on how to better analyze the data

Review Source

Response from Criteria Corp

March 5, 2025

Hi Jenna, thank you for your feedback! We’re glad to hear that Criteria is helping you better evaluate candidates and streamline your hiring process. We appreciate your suggestion regarding training on how to better analyze the data. We offer a variety of resources, including help documentation, best practices, and customer support to assist with interpreting assessment results. Additionally, if you would like more in-depth guidance, our team can provide training sessions to help you maximize the value of the platform. Please feel free to reach out to our support team for more details. We’re excited to continue supporting your hiring success and appreciate your valuable input. If you have any other questions or need further assistance, we’re always here to help!

HH

Heather H.  
Talent Associate  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Down for Criteria!"

January 29, 2025

5.0

It is very easy to use and I like the reports.

Pros

I appreciate the candidate can have their results at the same time the employer does.

Cons

The timer on the assessments is a little frustrating.

Review Source

Response from Criteria Corp

January 30, 2025

Hi Heather - thank you for your feedback! We're glad to hear that you find the platform easy to use and appreciate the reports. We understand your concern about the timer on assessments. The time limits are designed to ensure fairness and standardization across all candidates, but we’re always open to feedback on how we can improve the experience. Thank you for choosing Criteria, and we’re here to support you!

HN

Heather N.  
Vice President of Operations  
Insurance  
Used the software for: 6-12 months

### "Great experience with Criteria"

March 3, 2025

5.0

We've completely changed how we approaching hiring!

Pros

I really like that we're able to customize the package of questions even beyond the recommended set for a position.

Cons

There's really nothing I dislike. It's easy to view all of the testing and the tests appear to be high quality.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Heather, thank you for taking the time to provide this thoughtful feedback. We are so happy to hear that Criteria solutions have helped change your hiring process. If you ever have additional feedback or questions, please do not hesitate to reach out to our team. Thank you for choosing Criteria!

AR

Allyson R.  
Practice manager  
Financial Services  
Used the software for: 1-2 years

### "Practice Manager"

January 29, 2025

5.0

We only hire once or twice a year, but it's so easy to log in and send out tests when we need to!

Pros

Ability to create industry specific test.

Cons

I really do not have a bad thing to say.

Review Source

Response from Criteria Corp

January 30, 2025

Hi Allyson - thank you for your feedback! We're so happy that you've found value in the ability to create an industry-specific test. If you have any further comments or feedback, please do not hesitate to reach out to our team. Thank you for choosing Criteria!

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