# Criteria Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Criteria the right Video Interviewing solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119740/benchmarkgames/reviews

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Criteria

4.7 (185)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Criteria

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

DT

Darryl T

COOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills evaluations, which help predict job performance more accurately.“

March 3, 2025

Victoria H

HR DirectorInsurance, 51 - 200 employeesUsed the software for: More than 2 years.

“I can’t point to a particular problem except if someone o not computer saavy it might be hard for them“

January 10, 2026

SD

Shaleen D

HR generalistInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“It has significantly improved our hiring process by helping us identify the best-fit candidates with data-backed results.“

March 3, 2025

KL

Kristin L

HR Business PartnerMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“We have found that many candidates do not own a desk top or lap top and they either will not follow through with the assessment or it takes a longer time to access one to complete the assessment.“

October 8, 2024

DR

David R

Talent CoordinatorStaffing and Recruiting, 201 - 500 employeesUsed the software for: Less than 6 months.

“As a result, we were able to clarify our goals and better identify candidates who closely aligned with the needs and values of our company.“

August 7, 2024

SF

Sam F

ISO Quality ManagerOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years.

“The website lacks user-friendliness and can occasionally experience slow loading times.“

December 9, 2024

DT

Darryl T

COOMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“We have been using Criteria as our online candidate evaluation system for 13 years and it has proven to be a valuable tool in our hiring process.“

March 3, 2025

SE

Scott E

Vice President of Professional DevelopmentHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Our applicant tracking software isn't a partner with Criteria.“

September 13, 2024

## Showing most helpful reviews

Showing 1-25 of 185 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gina L.  
VP HR  
Real Estate  
Used the software for: 1-2 years

### "Easy to do business with!"

August 2, 2021

5.0

As the title clearly states - they are easy to do business with! They are communicative from the selling process to the ongoing management of our account. We have bi-annual check meetings with our account rep. When we experience challenges, we have quick turn-around times and do not struggle for long.

Pros

As we have moved to more remote work, I'm so glad that we implemented this software at the start of 2020. It took almost a year to review assessment providers, and almost all of them were missing something. Criteria had it all! On top of the great product, the service and the pricing have been phenomenal. We also are very excited when there are additional assessments added. Now that we are through the brunt of the pandemic, we will start leveraging the assessments for development needs on our team. We are targeted to grow by 12% YOY, and we promote on average 14% of our internal talent.

Cons

We had some bumps with building our own assessment, however, no other vendor could do this for us with minimal production costs. Even though we had bumps, it has been worth it to have our needs met. Everything about this product has not only met our expectations, however, has gone above and beyond!

Reason for choosing Criteria

We looked at two other providers, and they couldn't deliver on the assessments we needed or beat the cost savings!

Switched from

[ProfileXT](https://www.capterra.com/p/72975/ProfileXT/)

The PXT is too cumbersome. Too much-antiquated data and overwhelming for our leadership. Also, the cost was on a per person test, vs. an annual subscription with Criteria. I love their product and their cost structure 100% more than the PXT with Profiles International. Our leaders are happier we made the switch too!

Review Source

GM

Gerald M.  
Senior Vice President, People and Culture  
Internet  
Used the software for: 2+ years

### ""A Must Have" Assessment, if you want to scale quickly, with the right people"

March 4, 2025

5.0

Criteria is our primary assessment platform and it has helped us hire folks who are ramping up quicker, are able to deliver more within the same period of time and are able to onboard the company practices way quicker.

Pros

Criteria provides a clear and unfiltered view of how the candidate thinks and acts in various situations. The analytical and logical assessments provide a direct and true view of the individuals capabilities. Given we are ops heavy, it is important to have folks who are quick, and agile... and criteria has been able to deliver on that need.

Cons

Nothing adverse to highlight, that has impacted our ability to hire the finest...

Review Source

Response from Criteria Corp

March 5, 2025

Thank you for your fantastic review! We are thrilled to hear that Criteria has been instrumental in helping your organization scale quickly with the right people. It is great to know that our assessments provide a clear and objective view of how candidates think and act in various situations, allowing you to identify individuals who are quick, agile, and well-suited for operationally intensive roles. We are especially pleased that Criteria has become your primary assessment platform and that it has helped you hire employees who onboard quickly, adapt to company practices efficiently, and deliver strong results in a short period of time. Your success is exactly what we strive for, and we appreciate your trust in our platform. If you ever have any feedback or need additional support, please reach out to our team!

JL

Jared L.  
HR Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Streamlining Recruitment with Data-Driven Insights: A Comprehensive Review of Criteria"

January 17, 2025

3.0

Criteria is highly regarded for its ability to enhance the recruitment process by offering objective, scalable, and scientifically backed assessments, but companies should carefully consider how it fits within their specific hiring strategy and budget.

Pros

Criteria provides a wide array of pre-employment tests, including cognitive ability tests, personality assessments, skills tests, and more. This gives companies flexibility in assessing candidates for various roles.

Cons

For smaller companies or startups, the pricing structure of Criteria may be a concern. The platform’s fees can be relatively high, especially for businesses with a limited budget or fewer hiring needs.

Review Source

Response from Criteria Corp

January 21, 2025

Hi Jared, thank you for your thoughtful review of Criteria. We're happy to hear that you've found value in our wide variety of pre-employment assessments. Thanks for your feedback on the pricing structure, we appreciate your input. Thank you for choosing Criteria! Please reach out if you have any further feedback or questions.

SD

Shaleen D.  
HR generalist  
Information Technology and Services  
Used the software for: 1-2 years

### "Criteria to match all of yours "

March 3, 2025

4.0

My experience with Criteria has been very positive. The platform is efficient, reliable, and highly insightful for pre-employment testing. It has significantly improved our hiring process by helping us identify the best-fit candidates with data-backed results.

Pros

What I liked most about Criteria is its intuitive interface and seamless user experience. The wide range of pre-employment tests ensures that hiring decisions are data-driven and objective. The detailed analytics and reports provide valuable insights into candidates' abilities, making it easier to identify top talent.

Cons

One area for improvement is the customization of assessments. While the platform offers a great variety, more flexibility in tailoring tests to specific job roles would enhance its effectiveness. Additionally, test completion times can sometimes be longer than expected, which might affect candidate engagement.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Shaleen, thank you for your thoughtful review. We are delighted to hear that you find Criteria’s platform intuitive and seamless and that our range of pre-employment tests has helped you make data-driven, objective hiring decisions. Providing detailed analytics and reports to give valuable insights into candidates’ abilities is a key focus for us, and we are thrilled that this has made it easier for you to identify top talent. We appreciate your feedback on assessment customization and test completion times. While our platform offers a variety of scientifically validated assessments, we understand that additional flexibility in tailoring tests to specific job roles would further enhance the experience. We are always working to improve our offerings, and your input helps us prioritize future enhancements. Thank you for choosing Criteria!

VC

Vanessa C.  
Sr. Talent Acquistion Partner  
Hospital & Health Care  
Used the software for: 2+ years

### "Sr. Talent Acquisition Partner "

March 3, 2025

5.0

Been using Criteria for the last 4 years daily in my organization. It is critical to our interviewing/screening process. Very user friendly - it has the capability to have you screen candidates in a variety of ways with the various assessments.

Pros

Easily incorporated with our ATS system and has a variety of assessments that meet our current recruitment needs to vet finalists for roles. Also, very easy to navigate and pull reports from the system.

Cons

I haven't run into any issues while using this product.

Review Source

Response from Criteria Corp

March 4, 2025

Hi Vanessa, thank you so much for your thoughtful review and for being a valued Criteria user for the past four years! We’re thrilled to hear that our platform has been a critical part of your interviewing and screening process, helping you efficiently vet finalists for roles. It’s great to know that you find Criteria easy to navigate and that the variety of assessments meets your recruitment needs. We’re also glad that our seamless ATS integration and reporting features have made your hiring process more streamlined and data-driven. Your feedback reinforces our commitment to providing user-friendly, effective hiring solutions. If you ever have any questions or need support, we’re always here to help. Thanks again for your continued trust in Criteria!

AB

Ariadna B.  
Lead Recruiter  
Accounting  
Used the software for: 6-12 months

### "Reccommended for small organizations"

March 3, 2025

4.0

It's ok. I have used many ATS and criteria offers good tools and features. Having the assessments available helps a lot.

Pros

The variety of assessments and solutions

Cons

Writing notes is not pretty. It allows me to put in the info but no format. Communication between team members is nos good in the platform

Review Source

Response from Criteria Corp

March 4, 2025

Hi Ariadna, Thank you for your feedback! We’re glad to hear that you find the variety of assessments and solutions valuable and that having assessments readily available has been helpful in your hiring process. We appreciate your input regarding note formatting and team communication within the platform. We are always looking for ways to enhance the user experience, and feedback like yours helps us prioritize future improvements. Thank you for choosing Criteria, and we look forward to continuing to support your hiring needs. If you ever need assistance or have additional feedback, please don’t hesitate to reach out!

PG

Patrick G.  
Technical Director of Video Production  
Higher Education  
Used the software for: 1-2 years

### "Simple and cuts through the noise."

March 3, 2025

4.0

2 hires, 2 successful employees, so far so good.

Pros

Simple to understand and sort the results.

Cons

I found it unclear what the test was like for the person taking it. Consider adding a button for the hiring manager to take the test themselves for proper context.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Patrick, thank you for your feedback! We’re glad that you find Criteria’s results simple to understand and that the platform has already helped you make two successful hires. It’s great to see that the assessments are delivering value in identifying the right candidates for your team. We appreciate your suggestion about providing hiring managers with a way to experience the test firsthand. Understanding the candidate’s perspective is important, and we will share this feedback with our team as we continue to enhance the platform. In the meantime, if you’d like to explore sample assessments or gain more insight into the candidate experience, our team would be happy to assist. Thank you for choosing Criteria, and we look forward to supporting your continued hiring success!

EG

Emmanuel G.  
Recruitment Consultant  
Human Resources  
Used the software for: 6-12 months

### "Great experience with Criteria"

April 2, 2025

5.0

I like it! It helps me out filtering candidates by evaluating their personality and knowledge

Pros

Amazing platform to send assessments and evaluate candidates

Cons

Sometime a send a link for a specific assessment and the candidate receives a different evaluation

Review Source

Response from Criteria Corp

July 23, 2025

Hi Emmanuel, thanks so much for the feedback! We're thrilled that the Criteria platform is helping you evaluate candidates more effectively. Sorry about the occasional issue with links leading to the wrong assessment—that’s definitely not the experience we want you to have. Our team is already looking into it to make things smoother. We're glad it's making a real difference for you. Thanks again for sharing!

EA

Eva A.  
HR Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Happy customer"

March 3, 2025

5.0

Overall satisfied and again easy to navigate. UI is superb

Pros

Easy to navigate for both user admin and applicants

Cons

Not much but was hoping we could utilize and integrate the onboarding part of it

Review Source

Response from Criteria Corp

March 4, 2025

Hi Eva, thank you for your review! We're so glad to hear that you find Criteria easy to navigate for both administrators and applicants, and that the user interface has been a great experience for you. We appreciate your feedback on onboarding integration and understand how valuable it would be to extend the platform’s capabilities in that area. While our primary focus is on pre-hire assessments and structured interviews, we are always looking for ways to enhance our offerings. If you’d like to explore potential solutions or integrations that could support your onboarding needs, our team would be happy to assist. Thank you for being a valued customer, and we look forward to continuing to support your hiring success!

JC

Joann C.  
Director of Operations  
Law Practice  
Used the software for: 2+ years

### "Criteria testing significantly enhanced our hiring process "

January 30, 2025

5.0

The platform is user-friendly, providing detailed results. The score range helps indicate where a candidate should fall for a specific role. Additionally, I have received positive feedback from candidates about the user-friendliness of the battery tests.

Pros

Criteria testing significantly improved our hiring process by providing insights that cannot be garnered through interviews alone. I contacted Criteria directly when I had questions about a specific result, and they were extremely knowledgeable and quick to assist.

Cons

The only thing that comes to mind is the Talent Signal. I believe that could be better defined.

Review Source

Response from Criteria Corp

January 31, 2025

Hi Joann, thank you for your thoughtful review! We're delighted to hear that Criteria has significantly enhanced your hiring process and that both you and your candidates find the platform user-friendly. It's great to know that the detailed results and score ranges have provided valuable insights beyond traditional interviews, and we’re glad our team was able to assist you promptly and effectively. We appreciate your feedback regarding the Talent Signal and will share your suggestion with our team as we continue to refine and improve our offerings. If you have any additional feedback, don’t hesitate to reach out. Thank you for choosing Criteria to support your hiring process!

CJ

Celestine J.  
HR Generalist  
Automotive  
Used the software for: 6-12 months

### "Simplicity of Use"

September 13, 2024

5.0

Criteria is a helpful and easy to use tool that has given us insights into out talent pool.

Pros

I enjoy the simplicity of use. Managers and candidates alike have all found it easy to use.

Cons

Not being able to integrate it with our ATS.

Reason for choosing Criteria

The program was developed more and seemed easy to use.

Review Source

Response from Criteria Corp

September 23, 2024

Hi Celestine, thank you for taking the time to share your positive experience with Criteria! We're thrilled to hear that the simplicity of our platform is resonating with both your managers and candidates, making the hiring process smoother for your team. Our team will be in touch soon regarding ATS integrations. Your feedback is invaluable to us. If there's anything we can do to assist you, please don't hesitate to reach out to your dedicated Customer Success Manager. Thank you!

JH

Jenna H.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great to better assess candidates "

March 4, 2025

5.0

Overall, experience is good and I think this will save us lots of time from hiring people that are not a fit!

Pros

Using it to better evaluate my candidates

Cons

I wish they gave a training on how to better analyze the data

Review Source

Response from Criteria Corp

March 5, 2025

Hi Jenna, thank you for your feedback! We’re glad to hear that Criteria is helping you better evaluate candidates and streamline your hiring process. We appreciate your suggestion regarding training on how to better analyze the data. We offer a variety of resources, including help documentation, best practices, and customer support to assist with interpreting assessment results. Additionally, if you would like more in-depth guidance, our team can provide training sessions to help you maximize the value of the platform. Please feel free to reach out to our support team for more details. We’re excited to continue supporting your hiring success and appreciate your valuable input. If you have any other questions or need further assistance, we’re always here to help!

SF

Sam F.  
ISO Quality Manager  
Oil & Energy  
Used the software for: 2+ years

### "Criteria Review"

December 9, 2024

5.0

In summary, this service offers excellent value at a competitive price that aligns well with my company's requirements.

Pros

Easy to setup the testing, and well written results.

Cons

The website lacks user-friendliness and can occasionally experience slow loading times.

Review Source

Response from Criteria Corp

December 12, 2024

Hi Sam, thank you for your review and for highlighting the ease of setting up tests and the quality of our results. We're glad to hear that you find Criteria to offer excellent value at a competitive price. We apologize for any inconvenience you've experienced with website navigation and loading times. We continuously work to improve our platform's user experience, and your feedback is invaluable. If you have any further concerns or need assistance, please don't hesitate to reach out to our support team. Thank you for choosing Criteria!

LD

Lynne D.  
Administrative Specialist  
Accounting  
Used the software for: 2+ years

### "Criteria - A great Partner with our HR Department"

October 8, 2024

5.0

Overall, I have had a great experience with Criteria. Customer Support is prompt and informative. Would recomm4end to anyone looking for testing and support for their HR department.

Pros

Great support for our HR department. Testing options are plentiful and has helped us to find the best person to join our staff.

Cons

That in order to have someone take a test in Spanish, we need to upgrade our package. It isn't worth the increase for us at this time.

Review Source

Response from Criteria Corp

October 17, 2024

Thank you so much for your feedback Lynne. It's wonderful to hear you're having a great experience.

HN

Heather N.  
Vice President of Operations  
Insurance  
Used the software for: 6-12 months

### "Great experience with Criteria"

March 3, 2025

5.0

We've completely changed how we approaching hiring!

Pros

I really like that we're able to customize the package of questions even beyond the recommended set for a position.

Cons

There's really nothing I dislike. It's easy to view all of the testing and the tests appear to be high quality.

Review Source

Response from Criteria Corp

March 6, 2025

Hi Heather, thank you for taking the time to provide this thoughtful feedback. We are so happy to hear that Criteria solutions have helped change your hiring process. If you ever have additional feedback or questions, please do not hesitate to reach out to our team. Thank you for choosing Criteria!

DR

David R.  
General Manager  
Utilities  
Used the software for: 1-2 years

### "Criteria- Important Tool for Candidate Review"

October 8, 2024

5.0

Has been very beneficial in helping us grow from 50 employees to the 90+ we are currently sitting at.

Pros

Helps us determine the correct candidates to interview for the needed positions. Also if the candidate is unwilling to complete the Criteria Assessment who knows what they would not do if they were hired.

Cons

I think it is sometimes easy for the candidate to breeze through thus giving inaccurate answers.

Review Source

Response from Criteria Corp

October 17, 2024

Thanks for the great feedback David! We're so happy to hear that we're part of your growth journey.

SB

Stephanie B.  
Human Resources Manager  
Automotive  
Used the software for: 2+ years

### "Assessment"

August 7, 2024

5.0

Excellent tool when assessing candidates

Pros

The pros to this application is the great feedback we receive

Cons

The cons would be the fact that we need more testing to match specific roles

Review Source

Response from Criteria Corp

August 13, 2024

Hi Stephanie, thanks for your review and feedback. We're thrilled that you're happy with the great feedback you receive. Thanks for your note about the amount and type of testing for roles - here's an overview of all our assessments: https://criteria.helpdocs.io/article/ihqrrvdbqe-overview-of-all-criteria-assessments Please let us know if you need assistance identifying which tests to match for specific roles; we are happy to help. Thank you!

JE

Jennifer E.  
HR - Recruiter  
Internet  
Used the software for: 1-2 years

### "Recruitment Superhero - Criteria"

August 8, 2024

5.0

Criteria plays a vital role in our recruitment process and definitely rely on the assessment results. 90% of our job depends on criteria results. So basically Criteria helps us finding the right candidate that fits our organization and the position.

Pros

The accurate results that is playing a major role in our recruitment process. We get the opportunity to learn more about the candidates efficiency and skills.

Cons

None as of the moment to dislike in Criteria.

Review Source

Response from Criteria Corp

August 14, 2024

Hi Jennifer! Thank you for this phenomenal feedback. We're thrilled that you find so much value in the results you're seeing from Criteria tools. Thank you for being a Criteria customer!

VS

Victor S.  
SDR Recruitment  
Real Estate  
Used the software for: 6-12 months

### "My recruitment aid"

October 8, 2024

5.0

Fantastic!! Must have saved at least 100 hours of productive time thanks to you guys!!!

Pros

Helps with the pre screening. It's saved me time & grief with my new hires.

Cons

I'm a fan of criteria because of what I mentioned above.

Review Source

Response from Criteria Corp

October 17, 2024

Thanks for your terrific review, Victor! It's fantastic to hear you're getting such great time saving and productivity benefits.

RB

Rex B.  
Coordinator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Essential in the hiring process"

August 19, 2024

4.0

The business is exceptional to use as it provides clear communication with the ability to have regular meetings with representatives, to discuss challenges that we may be facing with the software.

Pros

Customer service is excellent with strong communication throughout the entire process.

Cons

Difficulty when creating assessments as it was more complex than expected, however after spending some time completing the process it became much more straightforward.

Review Source

Response from Criteria Corp

August 20, 2024

Hi Rex, thank you for taking the time to provide this valuable feedback. It's great to hear that you find our customer service to be excellent - we are so proud of our Customer Success team! Thank you for your thoughts on assessment creation; it's great to hear that you found the task straightforward after adjusting to the process. If there is anything the team can do to help you, or if you have any further feedback, please do not hesitate to reach out! Thank you for choosing Criteria.

CP

Christine P.  
Recruiting Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Definitely would recommend"

October 8, 2024

4.0

This is good for our needs, it is another layer in our hiring process.

Pros

Criteria is customizable and easy to use. It is another layer in our hiring process and allows us to see someone skill level before the offer.

Cons

The results are sometimes hard to understand.

Review Source

Response from Criteria Corp

October 17, 2024

Thanks so much for your feedback Christine! It's great to know that we're adding an additional layer to your hiring process. Our team would be happy to assist with results interpretation if you need it and we have some useful resources for exactly this purpose - just reach out to your Customer Success Manager or our Support team :-)

TD

Tessa D.  
Senior Talent Operations Specialist  
Financial Services  
Used the software for: 1-2 years

### "Great Idea, Too Expensive for Results"

February 6, 2024

4.0

Very positive experience with the implementation team and the customer support is pretty good. However, aside from the IO psychologist partnership, it's a lot of the same testing other services offer for a higher price.

Pros

If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting your hiring quality, ramp time, etc. However, I think this is key differentiator for Criteria, so this should be included in every package.

Cons

Everything is guess work for at least 6 months to get initial data, and you can't get quality of hire insights for about a year. It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish - then if you didn't see impact, it's too late!

Switched from

[eSkill](https://www.capterra.com/p/145759/eSkill/)

Leadership relationships with both companies

Review Source

Response from Criteria Corp

February 19, 2024

Thank you for taking the time to share your feedback with us. We appreciate your insights and are committed to continuously improving our services to better meet your needs. We are glad to hear that you found the opportunity to review your data with an IO psychologist helpful in understanding the impact of our tests on your hiring quality and ramp time. Your suggestion to include this as a standard offering in all packages is valuable feedback that we will take into consideration. We understand your concerns about the time it takes to gather meaningful insights, and we are continuously working to streamline this process to provide quicker and more actionable results for our customers. We value your partnership with us and are committed to addressing your concerns and improving your experience with Criteria. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are here to support you on your journey with us.

SB

Sean B.  
HR & Ops Support Manager  
Accounting  
Used the software for: Less than 6 months

### "Criteria's Pros & Cons"

November 22, 2021

4.0

Overall this has been a fantastic platform to use. Our account rep has been awesome when we have questions. They even have a self-service option which is a huge help when working off hours. Testing has been consistent and easy to implement into our recruiting platforms. Would highly recommend this platform to other users.

Pros

I really appreciate the ease of use the entire platform provides our company. The different tests/scores that are provided for our industry have proven themselves accurate and consistent with our hires. This platform and its ability to drill down to each applicants personality helps save time and provides more understanding and areas that we as the hiring team should drill down to.

Cons

My least favorite thing about this platform is the grading on the personality assessment. Sometimes we can get results that are "inconclusive" or provide red flags, and what we have found is that this generally comes down to language barriers. People who are not originally from the USA trying to take a test that uses vague questions can prove to be problematic.

Review Source

KB

Kady B.  
Human Resources Administrator  
Government Relations  
Used the software for: 2+ years

### "Criteria is a valuable tool for my team"

February 15, 2024

5.0

I love learning about new applications and have really enjoyed getting to know Criteria. There are so many functions available and I look forward to continuing to use the product.

Pros

Criteria was easy to learn in my new position and the customer support from \[sensitive content hidden\] was amazing. She checks in often and answers any questions my team has very quickly. There are test templates that can be used or you can create your own to suit your company's needs. This was very helpful to my HR team, as our company recruits for so many different positions.

Cons

When creating a test, some of the steps seem redundant but it's important that they're done so that the tests work properly.

Review Source

Response from Criteria Corp

February 19, 2024

Thank you for sharing your experience with Criteria! We are happy to hear that our platform has been a valuable tool for your team and that you found it easy to learn in your new role. We greatly appreciate your positive feedback regarding our customer support team. We are delighted to hear that your Customer Success Manager has been attentive and responsive to your team's needs. It's also fantastic to know that you have found our test templates helpful in customizing assessments to suit your company's recruitment needs. We understand the importance of flexibility in creating tests tailored to various positions, and we are glad that this feature has been beneficial to your HR team. Thank you for choosing Criteria, and we look forward to supporting you further on your journey with us. If you have any more feedback or questions, please feel free to reach out to us!

VR

Verified Reviewer  
Associate Regional Recruiting Manager  
Financial Services  
Used the software for: 6-12 months

### "A Great Way of Qualifying Applicants"

May 30, 2023

5.0

Pros

I like how Criteria clearly shows how an applicant is rated based on their answers, and helps us to more easily determine whether an applicant should be moved onto the next step of our hiring process.

Cons

The only con, I see is that it doesn't have a perfectly seamless integration with our applicant tracking system. (Example: if an applicant needs to have the assessment sent a 2nd time, the score doesn't show up in the ATS)

Review Source

Response from Criteria Corp

June 2, 2023

Thank you so much for your considerate feedback. Criteria have a dedicated team working on continuously enhancing the features and offering of our ATS integrations. We would love to learn more about the limitations you're currently experiencing. Could we kindly ask for you to please email feedback@criteriacorp.com or speak to your dedicated Customer Success Manager so we're able to understand more? This will allow us to pass along more information to the team.

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