# CyberArk Privileged Access Management Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CyberArk Privileged Access Management Solutions the right Cybersecurity solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/reviews --- CyberArk Privileged Access Management Solutions 4.3 (27) [View alternatives](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of CyberArk Privileged Access Management Solutions Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews BG Bryson G CRNAMedical Practice, 10,001+ employeesUsed the software for: 1-2 years. “Overall i Believe this a great system to use for any company that wants to secure its information and manage privileged access and credentials​.“ January 18, 2025 VL Vince L Director ITComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Although the system is secure, it is not efficient for multitasking because of the rapid disconnections. “ February 1, 2025 SW Sam W Infrastructure engineerAirlines/Aviation, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Sometimes slow if you've lots of records, API can be difficult to understand“ January 13, 2025 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Denise M. System Administrator Real Estate Used the software for: 6-12 months ### "Security simplified!" April 5, 2018 5.0 Less password reset requests, less time spent by technician setting up shortcuts to applications Pros We have been using Centrify for quite some time and are very pleased with the product itself. Their support and team of Customer Success Managers are exceptional, always are available and have never gone without resolving an issue. I work for a property management company and to have all of our applications in one place and easily accessible is a huge time saver. Our users have only one user name and password to remember making our helpdesk queue go down by not having all those passwords reset tickets. Can't say enough about Centrify, great product, excellent support! Cons Only thing I would suggest is more application in the apps store. I would also suggest more reports available there is a limited amount Review Source UZ Uriel Z. Sr Systems Engineer Security and Investigations Used the software for: 1-2 years ### "CyberArk vault to secure your accounts" February 14, 2025 4.0 I like the way you have all the accounts secured, it is not complicated to use, it shows you different views, like most recently used, favorites, check-out accounts, etc Pros It is really good to have all your accounts and passwords centralized in a secure way, it is a very intuitive and user friendly page. Cons It does not happen so often, but once in a while, the password sync for a couple of accounts did not work, and we have to contact, the cyberark admin team to check it. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Not really sure, but I recall management and security team mentioned it was cheaper Review Source VL Vince L. Director IT Computer Software Used the software for: 1-2 years ### "Secure, but not efficient" February 1, 2025 3.0 Although the system is secure, it is not efficient for multitasking because of the rapid disconnections. It can be a bit of a nuisance and frustrating. Pros The system is secure and leverages MFA. There is no questioning of security. Cons The system-generated password expires too quickly and unless you save each daily password, you will have constantly go through the MFA process to re-generate the password Review Source SW Sam W. Infrastructure engineer Airlines/Aviation Used the software for: 1-2 years ### "Great solution for password management - robust and easy to use" January 13, 2025 4.0 Great solution, and very solid - you must be able to trust your password management solution Pros Very easy to navigate, good admin options, and password history Cons Sometimes slow if you've lots of records, API can be difficult to understand Alternatives considered [Vault](https://www.capterra.com/p/196236/Vault/) Reason for choosing CyberArk Privileged Access Management Solutions Existing solution - but also used the alternatives Review Source VR Verified Reviewer Security Consultant Banking Used the software for: 6-12 months ### "Easy To Be Integrated, Can Be Trusted" October 7, 2019 5.0 We replaced a custom solution for PAM with CyberArk to get an easy to mantain and scale solution. CyberArk also provides the possibility to deploy the solution on-premises giving us the confidence we need. Pros Easy to use, scale and maintain vs. our old custom in-house solution. Cons Difficult to integrate with some of our custom apps, but not an issue in general terms. Alternatives considered [Syteca](https://www.capterra.com/p/149262/Ekran/) Reason for choosing CyberArk Privileged Access Management Solutions A PoC allowed us to verify that it was the best solution for our needs. Review Source BG Bryson G. CRNA Medical Practice Used the software for: 1-2 years ### "Secure enough for all companies to use." January 18, 2025 5.0 Overall i Believe this a great system to use for any company that wants to secure its information and manage privileged access and credentials​. Pros Cyberark Is great because it gives us the employees access to our information through different bases in the hospitals. The service is also great because it Keep unauthorized users out and our privacy secured with our data. Cons I find no issues with this system and how it protects our staff information with secure login and access management. Review Source AK Alex K. Cybersecurity Manager Facilities Services Used the software for: 2+ years ### "No more manually password rotations" February 4, 2025 5.0 Pros We don't have to worry about manually rotating passwords that have been accessed by our administrators. We have accountability and reporting on who accessed our systems with elevated access. Cons We have used other solutions in the past and find that Cyberark PAM is more complex in overall configuration and maintenance. Review Source Patrick B. IT Supervisor Biotechnology Used the software for: 1-2 years ### "Great SSO application" April 11, 2018 5.0 Easy to implement and great SSO solution. Pros I love that this application allows all users to have a simplified login method and allows for additional security settings through the MFA for select applications. Cons The only thing that i would say about this software that is a negative is that is is decently pricey compared to other solutions. Other than the price the product is phenomenal. Review Source Joevanne V. IT Security Engineer Consumer Goods Used the software for: 6-12 months ### "Very robust but difficult to deploy" February 7, 2018 3.0 Pros There are many many ways to use Centrify for identity management. From SSO to Password Vault to even some privileged account management. Cons Centrify is one of the priciest solutions available compared to similar products in the space. The solutions is also very complex and difficult to deploy. I have seen may issues arise during implementation. The UI also seems outdated and not as efficient as other competitors. Review Source Franck P. Architecte système réseau Used the software for: 1-2 years ### "Really convenient to have all your application in one spot." April 3, 2018 4.0 Pros SSO integration with MFA : easy and safe Get all your daily applications on the same page accessible with one click Cons sometimes difficult for application which not support SAML. Password learning for example is sometimes cumbersome. Review Source ZW Zbigniew W. System owner Building Materials Used the software for: 1-2 years ### "It raises your security. Lots of customization gives you what you exactly need." July 23, 2024 4.0 Pros You don't need to remember your many passwords (only one). It is secure and easy to use. There is a lot of customization as well. Cons Performance of cloud services could be better, low ergonomic (UX), highest stability expected Review Source VR Verified Reviewer Lead Security Consultant Information Technology and Services Used the software for: 1-2 years ### "Manage your privileged passwords without remembering them" July 12, 2024 5.0 Pros Helps to secure, manage, and monitor privileged accounts and access within an organization's IT environment. Cons Bit complex, Steep learning curve but ever improving. Review Source Felipe R. Analista de Soluciones Information Technology and Services Used the software for: 1-2 years ### "CyberArk PAM: Administrador definitivo de credenciales." August 31, 2023 4.0 La segmentación de privilegios otorgados a los usuarios finales.Administración automatizada de credenciales.Visibilidad de puntos ciegos en cuentas de alto privilegio. Pros La tecnología de encriptación por objetos únicos en el vault es lo más impactante; Automatización de remediaciones, aprovisionamiento de usuarios, onboarding proactivo de cuentas privilegiadas de la organización. Cons Puede ser algo complicado de Implementar/Administrar Review Source VR Verified Reviewer Manager Information systems security Financial Services Used the software for: 1-2 years ### "Make privileges Access Management easier with CyberArk" November 4, 2020 4.0 Overall CyberArk is complete and feature rich solution to organizations for privilege access management without hassel and support to achieve most of the compliance requirements. Pros CyberArk can cater compliance requirements such as PCI-DSS when it comes to compliances which is major challenge to Payment Card Industry. Automatic credential rotation can be set based on organization policies to reduce the risk of brute force attacks. It support remote administration of all type of operating systems. Tool provides recording of user sessions and auditing logs which is very useful during forensic investigation. It has threat analytics capabilities and can detect suspicious activities of password theft. Multi factor authentication is supported , so increase the security of the privilege user. Cons CyberArk is quiet expensive and license model goes per user basis. Solution required set of VM's which don't count for total cost of ownership and deployment is quite complex. For password vault physical servers may recommend and when it comes to high availability and backup several physical servers may required. Continuous session recording required bigger storage. Patch update of password vault is bit complex which require thorough testing with professional support. Review Source SS Sujeet S. Senior Consultant Information Technology and Services Used the software for: 6-12 months ### "Part of Implementation Team rolling out CyberArk PAS ( Privileged Account Security) solution" September 2, 2017 5.0 Decreased the probability of external cyber attack to Privileged Account. Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse. Management can control Privilege Account life cycle management more effectively Recording privileged sessions allow organization to playback exactly the point of a breach or malicious behavior Automated system to manage and verify passwords as privileged accounts are constantly created and deleted Pros CyberArk PAS ( Privileged Account Security) solution pioneered best practices that must be followed by every Organization to minimize or completely stop external attacker or malicious insider to breach privileged accounts. Following are the high-level practices which needs to be followed - Identify and Reduce the Number of Privileged Accounts Eliminate Shared/Service Accounts having Non-Expiring Passwords Automatically Changing Privileged Account Passwords Automate Password Verification and Reconciliation Frequently Identify, Change and Verify Hardcoded Passwords Connect Target Systems directly without displaying Passwords to Users Recording Privileged Sessions CyberArk PAS Solution has out of the box functionalities to achieve the above best practices across your Organizations around the Globe. The solution is quite intuitive in nature which can be easily rolled out across Organization quickly with out doing any major change management. They have strong technical support team who helps Organization starting from requirement initiation till production roll out followed by continuous sustenance period. Continuously engage with Organization through Training, Seminars to make sure the application is deployed correctly & what steps need to be taken to make sure it will sustain future Eco-system. Cons The initial product cost is on a little higher side which might turn off small & medium enterprises. As it talks about security, it has a lot of hardware/software requirements for initial setup, which might make roll out timeline little lengthy. Review Source VR Verified Reviewer System Engineer - Solution Architect Used the software for: 2+ years ### "Great Identity Provider with outstanding technical support" April 11, 2018 5.0 Pros easy and flexible administration convenient SSO experience great support good reporting and troubleshooting features Cons only smaller issues: partially bad performance in admin portal some missing convenience features (most of them are planned to be implemented in the future) Review Source ODA Ozan Dursun A. IT SECURITY SENIOR EXPERT Banking Used the software for: 2+ years ### "CyberArk " March 5, 2019 5.0 all super Pros a new product we have already purchased. The best and most common product in the case. Cons Everything is great . I had no problems until now. Review Source Randall F J. Intrastructure Engineer Used the software for: Less than 6 months ### "Easy to setup and use" April 11, 2018 5.0 Able to enforce MFA for users that have access to sensitive data. The MFA is so easy to use that it is not a burden to the end user Pros Pre-canned apps for easy setup, also the MFA that shows up on my Apple Watch, super easy. User adoption has not been an issue since it is so easy to use. Cons I have no complaints at this time. I have been very happy and any snag that we have encountered was addressed quickly by the support team. Review Source VR Verified Reviewer IT Specialist Telecommunications Used the software for: Less than 6 months ### "Good program for Admin access" April 30, 2019 5.0 Good program if you do not want random people knowing admin passwords Pros Great security when preventing users to be admin capable. provides short term admin or specific passwords when needed Cons Too many steps and needing to go through a big setup to get working Switching phones and needing to release the MTA and re setup ordeal takes 15-30 minutes Review Source Dennis S. Quality Management Representative Information Technology and Services Used the software for: 6-12 months ### "Access Privileges Simplified" April 19, 2020 5.0 Pros Cyberark thought far beyond monopoly and designed a tool to take charge of the uncertainty around systems security. I like the idea to centralise password management and the ability to log onto systems automatically, with automatic password policy enforcement Cons Make a more simplified administration portal Review Source CB Cüneyt B. cyber security manager Government Relations Used the software for: 6-12 months ### "Cyberark PAM" July 16, 2020 4.0 Pros The product is easy to install and use. it is more user friendly compared to other products. It is easy to identify systems and monitor their status from the interface. Cons The screens are sometimes unstable in product version transitions. Sometimes I find it difficult to follow the general situation of the added resources collectively. Review Source CK Cailin K. Visitors Services Representative Hospitality Used the software for: Less than 6 months ### "Easy, Hassle-Free One-Click Sign In" August 7, 2019 4.0 When we work together, sometimes multiple Reps are using the same PC. Idaptive Services have made it easy to sign someone out and sign ourselves in without worring about going to each individual site/program to do so. Pros We have office spaces throughout our 843-acre park. This means we are often in different locations every day, and sometimes even in one single shift. Idaptive makes it easy for us to sign in and out of all the programs we need with just a single click, saving time and energy for a very, very busy Visitors Services department. Cons It can sometimes fail without warning, looking like it worked but in fact keeping you signed out of many products and forcing a restart. This is not a common issue. Review Source CK Charles K. Information Security Engineer Used the software for: 1-2 years ### "Major functionality/features work as expected, need improvements in support and documentation." April 1, 2018 3.0 Pros Major functionality and features work as expected, which provide our users with robust and secure access to applications. Cons 1) New feature releases sometimes don't appear to have been vetted for all possible use cases. 2) Documentation is sometimes out of date. 3) Inconsistent level of product knowledge among support team members. Review Source CL Christian L. Head of Information Protection Services Used the software for: 2+ years ### "great tool with a good feature set and perfect support" April 10, 2018 4.0 Pros the vendor is very flexibility, The product has a good price feature ratio and the support is excelent Cons We had lot of discussions regarding this feature but finally the conditional access functionality within Office 365 is still missing Review Source dB dania B. consultante Computer & Network Security Used the software for: 1-2 years ### "Coffre fort cyber Ark" January 16, 2023 4.0 Pros Utilisation comme coffre fort contenant tous les mots de passes partagés avec l'équipe ou des comptes nominatif avec une gestion automatique de mot de passe et offrant aussi les connexion et les accès à distance en PSM RDP Cons les filtres de recherche ne sont pas variés Review Source Similar Products Featured