Digital WarRoom

Digital WarRoom


4.5 / 5
6 reviews

Who Uses This Software?

Digital WarRoom is a truly scalable eDiscovery platform offered at a reasonable price. These benefits allow us to serve anyone from single users all the way up to large firms hosting TBs of data.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,795.00/year/user
  • Pricing Details
    Monthly hosting ranging from $1 / GB to $10 / GB
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Digital WarRoom
  • www.digitalwarroom.com
  • Founded 2002
  • United States

About Digital WarRoom

Digital WarRoom offers several do-it-yourself eDiscovery solutions with included training. DWR Pro Software is a desktop solution that offers all the necessary tools for an unbeatable price of $1795/Year. We also offer hosted solutions in our secure, cloud environment for no more than $10/GB/Month and scaling down to $1/GB/Month. Process, review and produce documents with the help of keyword search, filtering options, right-click and mark, privilege log, redactions, OCR and much more.


Digital WarRoom Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering

Digital WarRoom Reviews Recently Reviewed!


DWR Pro: Excellent, Affordable e-Discovery Software

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been using DWR Pro since 2012. DWR Pro is either better than or on par with the most expensive e-discovery software you can find.

My small firm handles document-intensive, complex civil litigation. DWR Pro meets all of our needs, and manages databases exceeding 1,000,000 documents with alacrity. DWR Pro puts high end e-discovery software within our reach, allowing us to effectively match the resources of the biggest defense firms.

DWR Pro is great, and worth every penny.

Cons: DWR Pro could offer better de-duplication and email thread aggregation options for adverse productions. We spend a lot of time reviewing multiple iterations of the same document, especially when adverse parties don't properly structure their document productions.

DWR Pro also needs a better OCR engine, but I understand that the newer version 9.1 addresses this. We have had other minor technical issues with our DWR Pro databases, but DWR support hops to it every time and helps us right away. No software is perfect, and at least DWR will work quickly to address any issues we have.

It would also be nice to see some Technology Assisted Review options in DWR Pro to help us cut the chaff from giant adverse productions, even for an additional charge. Perhaps DWR Private Cloud is a good alternative for TAR.

Overall: DWR Pro is shockingly affordable for the capability it offers, especially when compared to the often-inferior competition.

DWR personnel are also very responsive to any technical issues we have had as heavy users of their software. DWR has even worked with us on several occasions to incorporate features we needed in DWR Pro software updates, and offered licensing arrangements that met our small business needs.

We couldn't be happier with the company or their software.

Great product, I would highly recommend for the cost!

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Digital WarRoom is very inexpensive compared to other products we have looked at and is just as robost as most others. We are able to utilize this software from the beginning review process of data on to the production phase with ease. The software allows output with proper load files and able to export in multiple image formats as single page tiff, multi page tiff or multi page pdfs without issue.

Cons: RDP connection to access the software throws some users off but has not been an issue overall and allows for a more secure connection.

Overall: We have been using the software for over five years. It's been a great experience. Digital WarRoom support staff and developers have always been very helpful and eager and very responsive to assist with any of our firm's needs.

Excellent product, highly recommend

Jan 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The features were great - especially for the price. Customer support was excellent.

Cons: I have no major complaints! We were very happy with the software!

Overall: I own a small firm and I used DWR for a complicated business dispute against a difficult adversary with significant resources. In spite of this imbalance, my small firm was able to keep pace every step of the way. Most importantly, the DWR team was incredibly responsive and supported my firm when we needed it. I can wholeheartedly recommend this product to other small (and large) firms!

Intuitive Functionality and Excellent Customer Service

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: It is a very intuitive program. DWR replicate features of computer software programs that are very common and thus, provides a natural use. The program also does many of the obvious features (that other programs lack) and it does them automatically, without having to go through the process of selecting countless boxes.

Cons: There is not an option to print in bulk.

We replaced three different platforms with Digital WarRoom Private Coud

Mar 21, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: We first brought DWR in house to replace 3 different systems for processing, ECA and document review. Once we realized we could add outside counsel easily to hosted solution we where able to replace most our relativity hosting bills as well.

Pros: our users find it as easy to use as outlook. Supper cheap to add more storage ~$0.50/gig/month.

Cons: there is no good way to add /manage transcripts

Vendor Response

by Digital WarRoom on March 21, 2016

Thanks Steven for the great review! We are adding additional case management functionality including transcript management. We will reachout to you soon on its availability.

-You DWR team

Excellent hosted service did everything we needed to make our deadline ... priv log thumbs up

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Intuitive flow, priv log management with redaction and clawback, opposing party production wizard

Cons: Need secure ftp to load documents - not just drag and drop. Digital WarRoom manages and issues log in ids.