# Dr. First Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dr. First Software - reviews, pricing plans, popular comparisons to other e-Prescribing products and more. Source: https://www.capterra.com/p/119759/Rcopia --- # Dr. First Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dr. First ## What is Dr. First? E-prescribing software which helps physicians generate diagnose-specific prescriptions, manage patients & perform drug benefit check. ## What is Dr. First used for? [e-Prescribing](https://www.capterra.com/eprescribing-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 38% Neutral 4% Negative 58% Starting price $799 Per Feature, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dr. First?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.drfirst.com&name=Dr. First) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dr. First 2.4 (26) VS. [4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $799 Per Feature, Per Year Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.9 (26) Ease Of Use 4.3 (497) Value For Money 2.3 (21) Value For Money 4.2 (381) Customer Service 2.2 (24) Customer Service 4.2 (428) ## Dr. First alternatives [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [View all alternatives](https://www.capterra.com/p/119759/Rcopia/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. E-Prescribing 2.4 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically EPCS Compliant 2.6 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) Medication History 2.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Access to patient medication history data Prescription Renewal 2.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Enables medical providers and/or patients to electronically renew existing prescriptions Electronic Prior Authorization 2.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. Medication Alerts/Warnings 2.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Alerts/warnings for potential allergies or interactions triggered by medications Dr. First 20 features Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. Create and securely store digital patient records Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) Must serve psychiatrists/psychiatric practices Determine clinically appropriate and cost-effective medications and therapies for patients Compliant with healthcare rules and regulations around the world Alerts/warnings for potential allergies or interactions triggered by medications Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Observe and track the demand, usage, progress or quality of a system, product, or user Allows medical providers and/or customers to request previously filled prescriptions online Allows medical providers to engage patients in a variety of ways to ensure their health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Enables pharmacists to process single or multiple prescriptions simultaneously Enables medical providers and/or patients to electronically renew existing prescriptions Timed notification for any upcoming task, deadline, appointment, or activity Get Advice We can help you find the software with the features you need. Features 2.6 (26) 2.6 Based on 26 reviews ## Pricing Value for money 2.3 (21) Basic $799.00 Per Feature,Per Year Value for money 2.3 (21) 2.3 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.2 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.2 (24) 2.2 Based on 24 reviews ## User reviews Overall rating 2.4 Based on 26 reviews Filter by rating 5(3) 4(7) 3(1) 2(1) 1(14) Mentioned topic Sorted by most recent MS Melanie s. ceo Health, Wellness and Fitness ### "Horrible-run away and don't use!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 18, 2025 Pros Nothing at all. They failed to deliver what we needed and fail to reimburse us for the cost of something that doesn't work Cons Our experience with this company has been deeply disappointing. We paid a significant amount of money for their e-prescribing services, specifically to support DEA-required features. Despite repeated requests and multiple attempts to resolve the issue, they never provided the necessary components for us to issue controlled substance prescriptions as promised. We reached out many times seeking clarification and support, but the problems were never fixed. Ultimately, we had no choice but to switch to another provider in order to meet our clinical and legal responsibilities. Even after the service was never delivered as contracted, we were informed that we could not receive a refund. This has been a costly and frustrating experience, and I cannot recommend this company to other practices seeking reliable e-prescribing support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ April J. Nurse practitioner Hospital & Health Care ### "Horrible system " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 21, 2025 This has been the most time consuming horrible tedious process I’ve ever done. There is no phone number to call I get random emails from support early early in the morning when I’m still sleep. After two months of trying to set this up, it’s still not working! Pros Absolutely nothing has been positive about my experience Cons This system has been the worst thing I’ve ever worked with in healthcare. It’s been two months and I still don’t have my EPCS set up to prescribe controlled substances. I’ve literally given up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vidhi G. Physician Hospital & Health Care ### "DR FIRST review:" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 22, 2024 Pros Nothing ; used to be great when I joined 3years ago. Cons Worst customer service. No phone service: will not speak only chat. I did not know how to do the stuff I needed to fix my problem . Waited more than a week to get help with Iprescribe. Switched to MD TOOLBOX and love it. Never going back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Georgia K. NP Medical Practice ### "Worthless time consuming program. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 19, 2024 they don't have contact numbers for a real person for a reason. Pros When they were a part of our EHR it was easier but they don't respond to concerns and takes forever to fix things. Cons You sign in and have to go to email for verification # every time. To e-prescribe for the next patient you have to sign out, sign in again and put in another email verification number. So time consuming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Dave W. Physician Hospital & Health Care ### "Dr. First is difficult and cumbersome with limited support; find any other system" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 2, 2024 Painful. Almost every day is painful. Almost nothing works efficiently nor benefits our practice. Pros Electronic prescribing is required in our state and this system works (with difficulty) in getting a rx to the pharmacy. Cons The system is cumbersome and redundant. The addition of the one-time verification code is crippling and now requires an emailed verification code with every single log in. Imagine logging in to write 20-30 presriptions per day (we all do) and there is a requirement to check your email. Then once on you have two factor identification, endless boxes to check about warnings and doses and "did you know you prescribed..", etc... These systems are just additional crazy-makers that will push more and more physicians out. And to add insult to injury we are forced to pay for these systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Scott H. Psychiatrist Medical Practice ### "EPCS Gold, the gift that keeps on taking." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 13, 2024 Compared to other products in this space, it is the least efficient and most frustrating. If you are assessing and EMR/EHR that uses Dr. First, be sure to dig deep into the process as part of your product investigation to see the full process and know what you are getting into. The product better be excellent otherwise to justify the inefficiency of Dr. First EPSC Gold. Pros In the end, the scheduled medications are sent. Cons The process is repetitive and inefficient. You have to select the medications to be sent by EPSC Gold/Dr. First, and then once in EPSC Gold, you have to select them again, one at a time. Then you have to enter a unique password, and then you have to enter a 6-digit passcode from Symantic VIP that changes every 30 seconds. My previous EHR used ID.me to verify identity to send scheduled meds. You selected the meds, once, clicked once to enter the password (which was held by the EHR for rapid access) and then a bar popped up on my phone, tapped it, and done/Rx's gone. Dr. First's EPCS Gold is much more tap and click intensive. It may have impressed providers coming to electronic to paper, in 2013, when is was released. But compared to the competitors now, it's antiquated. Switched from [ID.me](https://www.capterra.com/p/201087/ID-me/) Alternatives considered [ID.me](https://www.capterra.com/p/201087/ID-me/) Reasons for choosing Dr. First Dr. First is used by our new EMR, AdvancedMD. I switched to AdvancedMD from DrChrono. AdvancedMD is superior to DrChrono with respect to their clinical record / EMR and billing module, but inexplicably, AdvancedMD uses Dr. First for the eScribing of scheduled medications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Teresa M. Doctor Health, Wellness and Fitness ### "BRING BACK TECH PHONE SUPPORT!" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 21, 2024 Frustrating as due to trying to find support through DrFirst to help w/ re-install ID.me authenticator app and had to use the darn CHAT (for tech support?!); DrFirst NO LONGER provide phone support; without it, it's VERY INEFFICIENT; gonna look into other vendors that have PHONE SUPPORT. If there is a urgent matter, like need to get a prescription out, you're SOL. Pros Used to like that it was free from mobile Cons NO PHONE support for technical issues. Last night, it took 2.5 hrs for tech support to assist via CHAT. I told the "live" chat rep from the beginning it will take more than 2 yrs. Sure enough...it did; so long that the rep had go due to her shift being up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Andrew H. MD Hospital & Health Care ### "Absolutely No Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 3, 2023 Abysmal Pros The idea of an app to send scripts. The app has not allowed for reliable function Cons Randomly the app will not recognize my password and there is absolutely no timely customer service. For this amount of money, the product needs to be reliable or have an actual reliable and timely customer service help desk. Use a different company if you are in healthcare and need reliable methods of prescribing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kim K. No Hospital & Health Care ### "You need to do better. Way better!" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 5, 2023 No real time support or info about how to call and get a human to resolve your problem. I do not want live chats. I want a number associated with a human being who can resolve issues! You have room for much improvement, but seeing how mediocre is the new standard for health care you all fit right in. Pros Nothing. It was a nightmare to get on and with issues it was a labyrinth of roadblocks to try and navigate a solution. Thanks for nothing! Cons Lacking in customer support . Put in a ticket. No call. Responded back with email. Four days later got an email asking what is the best time to call! How about when you get the message. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Shirley J. Psychiatric APRN Mental Health Care ### "No Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 10, 2023 literally ......no customer service Pros on boarding 6 yrs ago was fine. attentive what i needed, now its horrible Cons I have been with this company for a while and they use to good service, but it appears that their customer service no longer exist via phone. Virtual assist are rude and unable to assist or connect you with a supervisor or manager. On hold now for 1hr and 15 mins. Email option just sends you an email that they received it but it all stops there. I cannot send any scripts today and will invest time in finding a new company. they claim that they don't have my email...info but the invoice which i paid in full has all my updated information DON'T DO IT ! NOT WORTH THE HASSEL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119759/Rcopia/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RXNT vs Dr. First](https://www.capterra.com/compare/110018-119759/rxnt-vs-Rcopia)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)