Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $799.00/year
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Dr. First
  • www.drfirst.com

About Rcopia

Medical software to assist in the prescription process by storing customer and drug information to be accessed wirelessly.


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Rcopia Features

  • Automatic Refills
  • Barcodes/Labels
  • Claims Management
  • Compounding
  • E-Prescribing
  • Electronic Signature
  • Forms Management
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Database
  • Point of Sale (POS)
  • Prescription Processing
  • Clinical Alerts
  • Drug Reference Database
  • Electronic Prior Authorization
  • EPCS
  • Formulary Management
  • Medication History
  • Prescription Cancellation
  • Prescription Renewals
  • Refill Management

Rcopia Reviews Recently Reviewed!


"Upgrade" is a steep downhill!

May 31, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I used to love a long list of superior features of this platform, such that I continued to buy it in addition to an EHR which has eRx. The most helpful feature was that, for many patients (depending on insurance), their med refill history going back 2 years could often be assembled even on new patients. (Now it's only a year & it takes multiple steps.) The best thing is still that it remembers/retains prior Sigs.

Cons: Their long-touted "upgrade" (which was being ballyhooed for 2 years before they implemented it) has drastically worsened our work flows. Actions which took one click in each direction now take numerous clicks, switching sections, re-entering names, etc. The functions which have always been the most cumbersome are unchanged or worse. The customer support people seem as mystified as we are about these.

Overall: A great program which had been an essential tool for our practice for 9 years is now a constant frustration & stumbling block, & we are searching for a replacement. :-(

Great way to e-prescribe and track medications

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to check what medications have been sent in and to which pharmacy. It's also easy to electronically prescribe and to switch between pharmacies to send the meds to, and it list if the electronic script was received by the pharmacy, which is very handy when helping patients with questions or to know how long their supply of medication should last. Our EMR also links with this program so all of our patient's are automatically entered into the system, which makes it easy to prescribe.

Cons: I wish it would show when the pharmacy filled the script verses just when it was sent in.

Overall: I work at a counseling center and we have Psychiatrists and Nurse Practitioners who evaluate for and prescribe medication. Our Doctors and NP use Rcopia to electronically submit prescription to the pharmacy of their patient's choice. It helps us track how many scripts we've sent in for a patient and which pharmacies we've sent them to.

Dr. First

Dec 04, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate that as an administrative user, I have access to all patient and pharmacy information I need in order to support our physicians. The detailed information is helpful in knowing not only if a prescription was sent to pharmacy but am also able to see pending prescriptions which may be written but unsigned.

Cons: The prior auth system is not always consistent. I am not sure if this is a soft ware issue or if only certain pharmacies and insurances are contracted to do this. It would be nice to process all prior auths in one system.

Overall: Very organized and useful. Customer services was excellent when setting up new physicians. The department walked me through every step of the way.

I have been a Rcopia user for over 10 years. It has made life easier for my patients and our office

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is intuitive and easy to use. It can be used from any computer, iphone, or ipad. It has patient medication, health history and does a good job at pointing out drug interactions between providers. It has easy, secure prescribing for controlled substances.

Cons: The iphone/ipad app was slow but they seem to have corrected this flaw with their new mobile app. In the past there were too many "flip through screens", but the new interface seems to have corrected this also.

Overall: Ease, safety, and secure e prescribing.

Capterra loader

Best web based precription authorization software

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it quite easy to write prescriptions for your patients. No more lost prescriptions by patients, no phone calls from the pharmacy trying to decipher your handwriting. Makes it quite easy do refills. Mobile app is very easy to use. Ask for a multiyear discount when subscribing.

Lots of free training to use software.

Cons: The cost to port all the patient info is somewhat expensive, and does not include new patients. Other than that, it is a good product.

Overall the software is good. It is easy to use

Mar 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The price is reasonable and overall it is easy to use. It is compatible with most EMR systems as well

Cons: The customer support can be difficult. It took our practice a while to get started with it. There were a few glitches in the beginning but worked out