--- title: "Heartland Payments+ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heartland Payments+ Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/119791/Heartland-Payment-Processing/" page_type: "product" language: "en" --- # Heartland Payments+ Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heartland Payments+ ## What is Heartland Payments+? Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments. Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Learn more at heartland.us ## What is Heartland Payments+ used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 132 user reviews Reviews sentiment Positive 86% Neutral 2% Negative 12% Pros & cons Flexible and efficient payment management Comprehensive payment security features Opaque and high pricing structure ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Construction Estimating / 2026 - Legal Billing / 2026 - Recurring Billing / 2026 - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Heartland Payments+?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=Heartland Payments+) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heartland Payments+ 4.3 (132) VS. [4.6 (3,381)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (132) Ease Of Use 4.5 (26,615) Value For Money 4.0 (115) Value For Money 4.3 (20,454) Customer Service 4.1 (118) Customer Service 4.2 (20,712) ## Heartland Payments+ alternatives [4.2 (146)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (2,745)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,637)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/119791/Heartland-Payment-Processing/alternatives/) ## FAQs about Heartland Payments+ Overview ### What problems does Heartland Payments+ solve? Heartland Payments+ solves slow, fragmented, and insecure payment workflows by centralizing online, mobile, phone, and in-person transactions, supporting multiple payment methods, and improving billing accuracy, dispute handling, and transaction reporting. Small businesses, clinics, schools, retailers, and finance or front-desk teams benefit most from faster collections, fraud protection, and easier reconciliation. Answer based on 122 reviews Overview ### Which roles and teams benefit most from Heartland Payments+? Heartland Payments+ is most used by business owners, finance and accounting teams, and operations managers who need streamlined payment processing and transaction oversight. Administrative staff use it to handle daily billing tasks, while executives monitor cash flow, reporting, and payment activity to support faster financial decisions and smoother business operations. Answer based on 132 reviews Overview ### What company size and industries is Heartland Payments+ built for? Heartland Payments+ is designed for small businesses, which make up 75% of reviewers, and it sees the most use in Construction at 9%. It is intended for medical practices, local governments, and utility providers, while reviewer adoption also appears in Hospitality at 7% and Information Technology and Services at 5%. Answer based on 132 reviews Features and Usability ### What are the key features of Heartland Payments+? Heartland Payments+ includes core payment processing for credit cards, debit cards, ACH, mobile payments, and online payments, plus billing tools like invoice creation and recurring billing. Differentiating features include data security, reporting and analytics, POS support, digital wallet payments, and third-party integrations for transaction management. Answer based on 118 reviews Integrations ### Which third-party tools and platforms does Heartland Payments+ integrate with? Heartland Payments+ integrates with MyHMS, Adobe Commerce, WooCommerce, and WordPress. The catalog also shows support for eCommerce and website platforms, giving Heartland Payments+ a focused set of connections for payment processing and online store workflows. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Heartland Payments+ offer? Heartland Payments+ provides in-person training and documentation to help teams get started. In-person training supports guided setup and direct instruction, while documentation offers written reference material for reviewing steps and features as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does Heartland Payments+ offer? Heartland Payments+ provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. Reviewers describe the support team as friendly, helpful, and easy to understand, with calls often reaching pleasant agents. Some users also note that setup needed little assistance and that help was available when needed. Answer based on 7 reviews Security ### How does Heartland Payments+ handle data security and access control? Heartland Payments+ uses built-in verification, anti-fraud, payment protection, and end-to-end encryption, with one reviewer also citing 64-bit encryption. Reviewers describe secure online transactions, stored card details, and safeguards against fraud, theft, and money laundering. A minor access issue appears in occasional client-code lockouts, and some setup complexity is noted. Answer based on 33 reviews Bugs and issues ### Does Heartland Payments+ have a lot of bugs or issues? Heartland Payments+ handles basic payment processing reliably for many businesses, but the issue experience is mixed. Small retailers and service teams often report stable day-to-day use, while others mention dated interfaces, portal confusion, funding delays, integration gaps, and occasional account or support problems that can take time to resolve. Answer based on 26 reviews ## Who uses Heartland Payments+? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible and efficient payment management 85% positive reviews out of 100 Most users report payment processing is efficient, supports diverse payment types, and provides clear, accurate transaction tracking. Ifeoma I. Executive Assistant, 11 - 50 employees. "Heartland payments+ makes payment management simple with its relable tools that make payment processing efficient, gives customizable options, and offers clear financial reports for easy organization." Opaque and high pricing structure 70% negative reviews out of 30 Most reviewers indicate pricing involves unclear fees, unexpected charges, and frequent rate increases, making costs difficult to predict. Eddy L. Electrical and Electronics Engineer, 51 - 200 employees. "However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs." Comprehensive payment security features 100% positive reviews out of 31 Most reviewers describe security and access control as robust, ensuring safe, fraud-resistant transactions and reliable confidentiality. Thomas F R. Assistant Director, 11 - 50 employees. "It has always been so safe to transact through Heartland Payments+ which guarantee safety to our money." ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Heartland Payments+ supports all three of the features reviewers value most: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect sensitive payment information, accept transactions through digital channels, and manage payments on the go, allowing teams to process payments more efficiently and serve customers with greater flexibility. Data Security 4.7 (41) 58.54% of 41 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.2 (61) 50.82% of 61 reviewers that rated this feature as important or highly important Accept and process online payment transactions Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Debit/Credit Card Processing 4.1 (53) 54.72% of 53 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 4.0 (28) 57.14% of 28 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Electronic Payments 4.1 (46) 47.83% of 46 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Heartland Payments+ 30 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contactless NFC: Near-field communication method to share data and process contactless payments - Cost Estimating: Forecast the cost and resources required to complete a project - Credit Card Processing: Accept and process credit card transactions - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.3 (132) 4.3 Based on 132 reviews ## Pricing Value for money 4.0 (115) ### Starting price Free trial available Value for money 4.0 (115) 4.0 Based on 115 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (118) 4.1 Based on 118 reviews ## User reviews Overall rating 4.3 Based on 132 reviews Filter by rating 5(88) 4(25) 3(3) 2(3) 1(13) Mentioned topic Sorted by most recent WG Wendy G. Finance Director Education Management ### "Pricey but useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 10, 2026 My overall experience with Heartland Payments + is somewhat ok. While the operations are decent the pricing is a deterrent. Pros What I like most about Heartland Payments +are the good financial reports it offers as well as the variety of payments it accepts. Cons What I like least about Heartland Payments + is the high fees and unexpected charges and rate increases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Hi Wendy, thank you for leaving a positive review! We appreciate your additional feedback and we look forward to our continued partnership! BN Brianna N. Data Analyst Architecture & Planning ### "Heartland payment is a solid solution centered platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 Heartland Payment Systems is a solid choice for businesses looking for reliable and secure payment processing solutions. With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system. Pros I like heartland payment because it offers a variety of payment solutions, including credit and debit card processing, mobile payments, e-commerce solutions, and even gift card programs, Heartland has a strong reputation for customer service. Cons What I like least about heartland is that it’s not Ideal for Small, Simple Businesses, it is a great solution for businesses of all sizes, some small businesses with basic payment needs might find the service a bit over complicated or more issues to consider. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 2, 2026 Hi Brianna, thank you for leaving a positive review! We're glad to hear that Heartland has been reliable and that our customer service team has been helpful. We appreciate your additional feedback and we look forward to our continued partnership! KO Katherine O. Polyglot Broadcast Media ### "Heartland is a well reliable payment system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 23, 2025 Heartland payment is generally good, user-friendly interface for many users like me I can highly recommend and support. Pros I like Heartland payment because many users like me, find the interface intuitive and user-friendly, which helps with transaction management and reporting, including features like instant funding and 24/7 support if referenced in pricing packages,invoices and issues. Heartland payment is a valuable resource. Cons With how well I have used heartland payment I don’t have any issues so far but I will likely say that it’s helpful for reliability and broad industry acceptance, And reports of unannounced rate increases, extra monthly fees, and discrepancies between quoted and actual charges appear in multiple merchant reviews, and lastly customer support needs an improvement. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 29, 2025 Hi Katherine, thank you so much for taking the time to leave this review! We're so glad to hear that Heartland Payments+ is easy to use and a valuable resource for you and your company. We appreciate the additional feedback and we look forward to our continued partnership! SR Salice R. ELL contractor Architecture & Planning ### "Heartland payment is good and valuable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2025 I won’t say heartland payment is cheap but it worth using if you can implement it in your business I will give them 5 stars Pros I like just two things about heartland payment the ease of tracking invoicing and transactions that they make Cons When it get to drawing &design of heartland payment it lags a lot I had to start over and over again Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2025 Hi Salice, thank you so much for taking the time to leave this review! We're so glad to hear about the ease of invoicing and appreciate all feedback. We look forward to our continued partnership! MH Matthew H. Manager Building Materials ### "\[sensitive content hidden\] is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 Honestly, great all around! Just wish we found you sooner! Pros Our sales rep is great! \[sensitive content hidden\] is an asset to your company! Have had a couple of issues, but \[sensitive content hidden\] resolved them very very quickly! Cons Nothing at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Matthew, thank you for taking the time to leave us this positive review! We're so glad to hear that your rep has been helpful for you and your business. We look forward to our continued partnership! AS Amy S. Owner Construction ### "Do not use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2025 It's horrible the left hand does not know what the right hand is doing. There are ways you can save money but they do not proactively reach out and tell you that. Pros The system is a complete pain in the rear. Codes expire too fast. They are quick to take your money but not tell you how to save money Cons I have been a long-time customer of Heartland Payment Systems, using both their payroll and merchant services for over ten years across two companies In October 2024, One Company officially went out of business and was closed with the Arizona Registrar of Contractors. At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad. It defies logic that a business would cancel payroll, close its ROC license, and stop operations — yet continue to pay for unused merchant processing services for an entire year. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) For better customer service which did not end up being the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2025 Hi Amy, we apologize for the experience you’ve had and understand your frustration. Please know that we are actively working with you to address your concerns and find a resolution. We appreciate your patience throughout this process. KN Kathy N. TLMA Admin Svs Mgr Government Administration ### "TLMA Admin Svs Mgr" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Pros Heartland Merchant View becomes simple to use once you get familiar with it. The payment platform is not complicated for our applicants to process payments. Cons There are times when we need assistance from customer service to locate a transaction. The response can be somewhat delayed, but the representatives are attentive and helpful. Alternatives considered [Elavon](https://www.capterra.com/p/183057/Elavon/) Reasons for choosing Heartland Payments+ The County of Riverside Treasurer Department was using Heartland and recommended to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 17, 2025 Hi Kathy, thank you for taking the time to leave us this positive review! We're so glad to see our payment solutions have been convenient and easy to use for your business. We appreciate your additional feedback and we look forward to our continued partnership! TS Tracy S. Insurance agent Insurance ### "Heartland Payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 5, 2025 Pros I love how easy it is to make payments and see payments being made. I love being able to see the confirmation of my payments. Cons I don’t have any dislikes on this software. I don’t use it as often, but when I do use it I love it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2025 Hi Tracy, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! LR Laila R. Sales assistant associate Medical Practice ### "International payment? Not a problem." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 10, 2025 Pros Heartland Payments+ simplified payment processing and acceptance by supporting almost every payment method that is available locally and international. Cons No trial period available for new users to test the system, need to contact sales reps to view the demo version, the experience is limited. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 11, 2025 Hi Laila, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! SI Shardul I. System Administrator Education Management ### "Fantastic tool that accepts most payment methods. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2025 It is very easy to navigate on the app and collecting payments from customers is very easy. Pros What i like best about Heartland Payments is that it accepts most payment methods, and offers payment processing that is efficient and effective. Cons It can be a bit complex to use and the price is a bit high. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 21, 2025 Hi Shardul, thank you for leaving us a positive review! It's always great to hear that using Heartland Payments+ is easy and efficient. We appreciate your additional feedback and we look forward to our continued partnership! [View all Reviews](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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