# Heartland Payments+ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Heartland Payments+ Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/119791/Heartland-Payment-Processing --- # Heartland Payments+ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heartland Payments+ ## What is Heartland Payments+? Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments. Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Learn more at heartland.us ## What is Heartland Payments+ used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Top alternative Featured Overall rating Based on 132 user reviews Reviews sentiment Positive 86% Neutral 2% Negative 12% Pros & cons Flexible global payment management Robust transaction security features Opaque and high pricing structure Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heartland Payments+?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=Heartland Payments+) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heartland Payments+ 4.3 (132) VS. [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (132) Ease Of Use 4.0 (1,963) Value For Money 4.0 (115) Value For Money 3.8 (1,553) Customer Service 4.1 (118) Customer Service 3.8 (1,658) ## Heartland Payments+ alternatives [4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (126)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.6 (3,330)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (4,511)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119791/Heartland-Payment-Processing/alternatives/) ## Who uses Heartland Payments+? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible global payment management 85% positive reviews out of 100 Reviewers appreciate payment processing for supporting diverse payment types, timely transactions, and clear financial reporting. Ifeoma I Executive Assistant, 11 - 50 employees. "Heartland payments+ makes payment management simple with its relable tools that make payment processing efficient, gives customizable options, and offers clear financial reports for easy organization." Opaque and high pricing structure 70% negative reviews out of 30 Most users report pricing involves unclear fees, frequent rate increases, and unexpected charges that impact affordability. Eddy L Electrical and Electronics Engineer, 51 - 200 employees. "However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs." Robust transaction security features 100% positive reviews out of 31 Reviewers feel security and access control ensures safe, fraud-resistant payments with reliable encryption and verification. Pat C Assistant Manager, 201 - 500 employees. "finally the inbuilt verification and security features are rock solid and we really trust in ut, helping businesses stay efficient and productive" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Payments 4.2 (61) 50.82% of 61 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 4.1 (53) 54.72% of 53 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Electronic Payments 4.1 (46) 47.83% of 46 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Data Security 4.7 (41) 58.54% of 41 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Activity Dashboard 4.5 (40) 65.00% of 40 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Invoice Processing 4.5 (35) 51.43% of 35 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Heartland Payments+ 30 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Near-field communication method to share data and process contactless payments Forecast the cost and resources required to complete a project Accept and process credit card transactions Protect sensitive data for digital privacy Accept and process credit/debit card transactions Allows customers to check out with wallet payment methods that digitally store credit and debit cards Electronically collect payments for goods or services Digitally sign online documents Plan, manage, and track the financial activities of an individual or organization Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Transactions that typically involve face-to-face interactions between the payer and the payee Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Creation, processing, verification, and execution of invoices till the payment is made Access software remotely via mobile devices Clients can submit payments via mobile devices Create, send, and view electronic invoices Accept and process online payment transactions Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Generate quotes or estimates for customers Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.3 (132) 4.3 Based on 132 reviews ## Pricing Value for money 4.0 (115) ### Starting price Contact vendor for pricing Free trial available Value for money 4.0 (115) 4.0 Based on 115 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (118) 4.1 Based on 118 reviews ## User reviews Overall rating 4.3 Based on 132 reviews Filter by rating 5(88) 4(25) 3(3) 2(3) 1(13) Mentioned topic Sorted by most recent WG Wendy G. Finance Director Education Management ### "Pricey but useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 10, 2026 My overall experience with Heartland Payments + is somewhat ok. While the operations are decent the pricing is a deterrent. Pros What I like most about Heartland Payments +are the good financial reports it offers as well as the variety of payments it accepts. Cons What I like least about Heartland Payments + is the high fees and unexpected charges and rate increases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Hi Wendy, thank you for leaving a positive review! We appreciate your additional feedback and we look forward to our continued partnership! BN Brianna N. Data Analyst Architecture & Planning ### "Heartland payment is a solid solution centered platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 Heartland Payment Systems is a solid choice for businesses looking for reliable and secure payment processing solutions. With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system. Pros I like heartland payment because it offers a variety of payment solutions, including credit and debit card processing, mobile payments, e-commerce solutions, and even gift card programs, Heartland has a strong reputation for customer service. Cons What I like least about heartland is that it’s not Ideal for Small, Simple Businesses, it is a great solution for businesses of all sizes, some small businesses with basic payment needs might find the service a bit over complicated or more issues to consider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2026 Hi Brianna, thank you for leaving a positive review! We're glad to hear that Heartland has been reliable and that our customer service team has been helpful. We appreciate your additional feedback and we look forward to our continued partnership! KO Katherine O. Polyglot Broadcast Media ### "Heartland is a well reliable payment system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 23, 2025 Heartland payment is generally good, user-friendly interface for many users like me I can highly recommend and support. Pros I like Heartland payment because many users like me, find the interface intuitive and user-friendly, which helps with transaction management and reporting, including features like instant funding and 24/7 support if referenced in pricing packages,invoices and issues. Heartland payment is a valuable resource. Cons With how well I have used heartland payment I don’t have any issues so far but I will likely say that it’s helpful for reliability and broad industry acceptance, And reports of unannounced rate increases, extra monthly fees, and discrepancies between quoted and actual charges appear in multiple merchant reviews, and lastly customer support needs an improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2025 Hi Katherine, thank you so much for taking the time to leave this review! We're so glad to hear that Heartland Payments+ is easy to use and a valuable resource for you and your company. We appreciate the additional feedback and we look forward to our continued partnership! SR Salice R. ELL contractor Architecture & Planning ### "Heartland payment is good and valuable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2025 I won’t say heartland payment is cheap but it worth using if you can implement it in your business I will give them 5 stars Pros I like just two things about heartland payment the ease of tracking invoicing and transactions that they make Cons When it get to drawing &design of heartland payment it lags a lot I had to start over and over again Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Hi Salice, thank you so much for taking the time to leave this review! We're so glad to hear about the ease of invoicing and appreciate all feedback. We look forward to our continued partnership! MH Matthew H. Manager Building Materials ### "\[sensitive content hidden\] is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 Honestly, great all around! Just wish we found you sooner! Pros Our sales rep is great! \[sensitive content hidden\] is an asset to your company! Have had a couple of issues, but \[sensitive content hidden\] resolved them very very quickly! Cons Nothing at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Matthew, thank you for taking the time to leave us this positive review! We're so glad to hear that your rep has been helpful for you and your business. We look forward to our continued partnership! AS Amy S. Owner Construction ### "Do not use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2025 It's horrible the left hand does not know what the right hand is doing. There are ways you can save money but they do not proactively reach out and tell you that. Pros The system is a complete pain in the rear. Codes expire too fast. They are quick to take your money but not tell you how to save money Cons I have been a long-time customer of Heartland Payment Systems, using both their payroll and merchant services for over ten years across two companies In October 2024, One Company officially went out of business and was closed with the Arizona Registrar of Contractors. At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad. It defies logic that a business would cancel payroll, close its ROC license, and stop operations — yet continue to pay for unused merchant processing services for an entire year. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) For better customer service which did not end up being the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2025 Hi Amy, we apologize for the experience you’ve had and understand your frustration. Please know that we are actively working with you to address your concerns and find a resolution. We appreciate your patience throughout this process. KN Kathy N. TLMA Admin Svs Mgr Government Administration ### "TLMA Admin Svs Mgr" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Pros Heartland Merchant View becomes simple to use once you get familiar with it. The payment platform is not complicated for our applicants to process payments. Cons There are times when we need assistance from customer service to locate a transaction. The response can be somewhat delayed, but the representatives are attentive and helpful. Alternatives considered [Elavon](https://www.capterra.com/p/183057/Elavon/) Reasons for choosing Heartland Payments+ The County of Riverside Treasurer Department was using Heartland and recommended to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 17, 2025 Hi Kathy, thank you for taking the time to leave us this positive review! We're so glad to see our payment solutions have been convenient and easy to use for your business. We appreciate your additional feedback and we look forward to our continued partnership! TS Tracy S. Insurance agent Insurance ### "Heartland Payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 5, 2025 Pros I love how easy it is to make payments and see payments being made. I love being able to see the confirmation of my payments. Cons I don’t have any dislikes on this software. I don’t use it as often, but when I do use it I love it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2025 Hi Tracy, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! LR Laila R. Sales assistant associate Medical Practice ### "International payment? Not a problem." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 10, 2025 Pros Heartland Payments+ simplified payment processing and acceptance by supporting almost every payment method that is available locally and international. Cons No trial period available for new users to test the system, need to contact sales reps to view the demo version, the experience is limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2025 Hi Laila, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! SI Shardul I. System Administrator Education Management ### "Fantastic tool that accepts most payment methods. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2025 It is very easy to navigate on the app and collecting payments from customers is very easy. Pros What i like best about Heartland Payments is that it accepts most payment methods, and offers payment processing that is efficient and effective. Cons It can be a bit complex to use and the price is a bit high. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2025 Hi Shardul, thank you for leaving us a positive review! It's always great to hear that using Heartland Payments+ is easy and efficient. We appreciate your additional feedback and we look forward to our continued partnership! [View all Reviews](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs Heartland Payments+](https://www.capterra.com/compare/119791-207944/Heartland-Payment-Processing-vs-PayPal)[Venmo vs Heartland Payments+](https://www.capterra.com/compare/119791-222572/Heartland-Payment-Processing-vs-Venmo-)[Stripe vs Heartland Payments+](https://www.capterra.com/compare/119791-123889/Heartland-Payment-Processing-vs-Stripe)[Square Payments vs Heartland Payments+](https://www.capterra.com/compare/119791-170278/Heartland-Payment-Processing-vs-Square-Payments-Processing) [Square Point of Sale vs Heartland Payments+](https://www.capterra.com/compare/119791-275802/Heartland-Payment-Processing-vs-Square-Point-of-Sale)[authorize.net vs Heartland Payments+](https://www.capterra.com/compare/119791-221412/Heartland-Payment-Processing-vs-authorizenet)[QuickBooks Online vs Heartland Payments+](https://www.capterra.com/compare/119791-190778/Heartland-Payment-Processing-vs-QuickBooks-Online)[Stax vs Heartland Payments+](https://www.capterra.com/compare/119791-157492/Heartland-Payment-Processing-vs-Fattmerchant-Payments-Online)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)