# Page 3 | Heartland Payments+ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Heartland Payments+ the right Payment Processing solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews --- Heartland Payments+ 4.3 (132) [View alternatives](https://www.capterra.com/p/119791/Heartland-Payment-Processing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Heartland Payments+ ## Showing most helpful reviews Showing 51-75 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AJ Abhishek J. Operation Manager E-Learning Used the software for: 6-12 months ### ""When we talk about fast, Reliable and safe payment method only Heartland payment+ meet all requirements"" October 13, 2024 5.0 Strong security and great payment accuracy characterize Heartland Payments+. No security issues exist because it has upgraded its payment options. Payments are processed swiftly, securely, and without any delays; it also aids in worldwide marketing. Pros Heartland Payments+ excellent at securely and instantly processing payments. It improves accuracy and speeds up billing and invoicing. I adore how it facilitates easy and safe product sales and maintains the security of online payments. Cons Online payments are easy and safe, and I haven't heard any complaints yet. Review Source Response from Global Payments October 22, 2024 Hi Abhishek, thank you for leaving us a 5-star review! We're thrilled to know that our services have helped simplify your payment process. We look forward to continuing our partnership! MW Margaret W. Clerk Alternative Medicine Used the software for: Less than 6 months ### "Helpful tool but a little pricey" March 31, 2025 5.0 Overall, it is a really helpful tool that is easy to use once you get it going. Pros It is very user-friendly and it is easy to navigate on the app. Cons The price is a little steep for access and it can be complicated to use. Review Source Response from Global Payments April 3, 2025 Hi Margaret, thank you for leaving us a review! We're glad to hear Heartland Payments+ has been easy to use and navigate. We appreciate your additional feedback and we look forward to your continued partnership! Thomas F R. Assistant Director Museums and Institutions Used the software for: 2+ years ### "Accepting payments has never been this simple, secure and efficient. Thumbs up Heartland Payments+." August 1, 2024 5.0 Heartland Payments+ has helped us simplify how visitors makes payments when they visit our museum center. It has made it possible for us to diversify ways of making payments and also has helped us to secure our money to avoid fraud. Heartland Payments+ has made it easy for us to run our institution by giving us a reliable space for managing our finances. Pros We really appreciate how Heartland Payments+ has helped us diversify our payment options which has enabled us to give our visitors the freedom to make payments in their preferred way. Heartland Payments+ financial reports save us time when doing the monthly evaluations of the payments we have received. It has always been so safe to transact through Heartland Payments+ which guarantee safety to our money. Cons Heartland Payments+ has done exactly what we brought it to do and therefore nothing is there to complain about. Review Source Response from Global Payments August 6, 2024 Hi Thomas, thanks for taking the time to leave us a positive review! We're happy to hear that both your museum center and visitors are benefitting from our safe and easy-to-use payments solution. We look forward to our continued partnership! HH Hakob H. Information Technology Specialist Hospitality Used the software for: Less than 6 months ### "Fast and affordable payment processing system" August 29, 2024 5.0 Reliable and competitive payment processing system with no hidden fees enabling us to efficiently charge customers who do not wish to use cash. Pros The ease of use, little fees when using the instant transfer options, and that money is instantly deposited and available for use. Cons I have not noted any negative aspects of this payment processing system, it works great. Review Source Response from Global Payments September 5, 2024 Hi Hakob, thank you for leaving us a 5-star review! We are happy to hear that Heartland has improved payment processing for your business. We're very excited for our continued partnership! NG Nishmitha G. Accounting Manager Renewables & Environment Used the software for: 6-12 months ### "Reliable payment processor " August 17, 2024 5.0 Its very flexible and allows me to easily process clients payments and track sales. It streamlines payments process and saves me time. Pros I like the ability and ease to process payments using credit card, the process is straightforward and the result are quick and efficient. Cons I haven't experienced any problems with the product. Review Source Response from Global Payments August 23, 2024 Hi Nishmitha, thank you for leaving us a 5-star review! We're happy to hear that Heartland Payments+ has been reliable and flexible to streamline your business. We look forward to our continued partnership! AA Abhishek A. Financial Consultant Financial Services Used the software for: 6-12 months ### "Make payment to your employees with Heartland Payment+" September 4, 2024 5.0 I have few people who works under me and I have to pay them time to time as part of their monthly wages for the services I take from them. So I use Heartland Payment+ for this purpose and it has been working quite good till now with a very low fee as payment gateway charges. Pros I have been using Heartland payment+ for almost a year I can say that I can track each payment made to a person even from past with even a minute details such as tax charged and payment gateway charges. The best thing I felt about this software is that it's one of the gateway which charges lowest payment processing fees. Cons Sometimes, I have seen some delay in payment processing from the company, but it's been very rare scenarios. Last time it happened was 3 months ago, but mostly it works fine. Review Source Response from Global Payments September 10, 2024 Hi Abhishek, thank you leaving us a positive review! We are glad to hear that Heartland has helped your business' payment processing needs. Thank you for your additional feedback and we look forward to our continued partnership! ZQ Zeinab Q. UI and Front End Designer Information Technology and Services Used the software for: 1-2 years ### "Heartland Payments+ Provides Accurate Payment Process" July 30, 2024 5.0 We are able to get our money faster with Heartland Payments+. Heartland Payments+ is incredible. Pros With Heartland Payments+, we are able to get our money smoothly and faster. Heartland Payments+ is so amazing and reliable. Cons Heartland Payments+ is an amazing tool. It is flawless. Review Source Response from Global Payments August 5, 2024 HI Zeinab, thank you for leaving us a 5-star review! It's great to hear that your business has benefitted from the reliability and speed of Heartland Payments+. We look forward to our continued partnership! RS Ribeiro S. Sales Executive Construction Used the software for: 1-2 years ### "One stop center for business payment and management" August 9, 2024 4.0 Pros It is safe and secure to processing client and customer payment using this software. We never had issues with security leaked and always able to processing payment on the platform. Creating invoice or recurring billing is fast by using the build-in template. Cons No complaint or dislike from me. We have use it for almost two years and happy with the flawless operation. Review Source Response from Global Payments August 14, 2024 Hi Ribeiro, thank you for taking the time to leave us a review! We're happy to hear that our built-in templates provide quick solutions for your business. We look forward to our continued partnership! JK Joachim K. Marketing Assistant Package/Freight Delivery Used the software for: 1-2 years ### "Safe, secure and flexible payment processor platform" August 1, 2024 4.0 Pros Heartland Payments+ simplify payment processing operation for our business to accept payment from customer. It gives various payment platform and option that customer can choose to use for their payment. It gives flexibility and customer are more comfortable since their favorite payment processor is supported by the platform. Cons No challenge or problem with this payment platform. We are very happy after the integration. Review Source Response from Global Payments August 7, 2024 Hi Joachim, thank you for taking the time to leave us a positive review! We're happy to hear that Heartland has been flexible and secure for your business. We look forward to our continued partnership! Connor F. People and Culture Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Worthwhile software" July 13, 2024 4.0 I have no choice but to love and enjoy the experience. It is quite practical. Pros It is super easy to work with and launch. Integration and interfacing makes it a valuable resource for employees management needs. I like the customer support too. Cons Operates seamlessly without hindrance. It reliable and I have not heard of any complaints so far. Review Source Response from Global Payments July 22, 2024 Hi Connor, thanks for leaving us a positive review! We’re so glad to hear Heartland Payments+ has been practical and easy to use, and we’re excited for our continued partnership. GM Gianluca M. Finance Director Construction Used the software for: 1-2 years ### "Dynamic and Secure Payment Processing Approach " July 10, 2024 5.0 Heartland Payments+ is more precise in matters payment processing, and there are reliable security modalities included. Further, the mobile payment approach from the tool saves time and ensure business are run globally. Pros Heartland Payments+ has included mobile payment solutions, which helps many companies. The speed in processing online payment gives companies more focus and high revenue. Cons Heartland Payments+ is the practical form that allows global payments and there is no functional challenges experienced. Review Source Response from Global Payments July 16, 2024 Hi Gianluca, thanks for leaving a 5-star review! We’re thrilled to hear payment processing has been secure and easy to use for your business. We look forward to our continued partnership! RH Richard H. Finance Director Publishing Used the software for: 1-2 years ### "The Extensive Payment Managing Avenue for Businesses" July 15, 2024 5.0 Heartland Payments+ is the choice that saves all the sales processing needs for companies, and this makes businesses globally. Pros Heartland Payments+ has fruitful ways of processing all payments, and sales of products are made swift and secure. Heartland Payments+ has valuable communications strategies, and this saves all the payments needs. Cons Heartland Payments+ has improvised all sales and payment needs, and there are no strategic problems. Review Source Response from Global Payments July 22, 2024 Hi Richard, thanks for taking the time to leave us a positive review! We’re glad to hear Payments+ has met your business’ payments needs and we’re very excited for our continued partnership. KM Karatina M. Finance Director Automotive Used the software for: 1-2 years ### "Heartland Payments+ Is a Comprehensive Solution" July 18, 2024 5.0 The experience I have with Heartland Payments+ is spectacular. Heartland Payments+ is so amazing. Pros I like the comprehensive features of Heartland Payments+. Heartland Payments+ is super effective. Cons Heartland Payments+ does not have flaws. No issues at all. Review Source Response from Global Payments July 24, 2024 Hi Karatina, thank you for the 5-star review! We’re so glad Heartland Payments+ has been a great tool for your business and we look forward to our continued partnership. SV Sarah V. Accounting Manager Civil Engineering Used the software for: 6-12 months ### "Powerful payments processing " July 24, 2024 5.0 It enables me to provide flexible payments options to my clients and receive those payments on time. Helps me grow my business internationally. Pros I like the simplicity that facilitate easy payments to my bank account. Its easy to set up and very secure. Cons Processing fee could be little bit cheaper. Review Source Response from Global Payments July 31, 2024 Hi Sarah, thanks for leaving us a 5-star review! We're so glad to hear that Heartland Payments+ has been easy to use for you and your business. We appreciate the extra feedback and look forward to our continued partnership! MP Maurizio P. Finance Manager Marketing and Advertising Used the software for: 1-2 years ### "The Effective, Rational and Cost Friendly Payment Management Tool " July 9, 2024 5.0 Heartland Payments+ has improvised payment processing modalities, and there are no issues to do with insecurity. Besides, Heartland Payments+ has created a global support, a formation that allows companies conduct their businesses online. Pros Heartland Payments+ has structured online payment solution, and this gives us an insightful approach that makes us do business globally. Heartland Payments+ has confined verification security measures, and they all ensure businesses are successful and effective. The interface has fully automated features, and they require no training. Cons Heartland Payments+ has made every process of making sales and payment effective and no challenges encountered. Review Source Response from Global Payments July 15, 2024 Hi Maurizio, thank you so much for taking the time to leave this review! We’re so glad to hear you’ve had a great experience with Heartland’s easy-to-use features for your business, and we’re very excited for our continued partnership. michelle W. Warehouse Supervisor Logistics and Supply Chain Used the software for: 1-2 years ### "I vividly love the protection with online payments" July 18, 2024 5.0 I love it's vivid with secure online payments. Intuitive mobile application. Pros It's vividly love it's data security with online payments. Cons Dreadful and super delight for online payments. Review Source Response from Global Payments July 23, 2024 Hi Michelle, thanks for this positive review! GK Gatuni K. Finance Manager Consumer Services Used the software for: 1-2 years ### "Heartland Payments+ Has Incredible Features" July 16, 2024 5.0 Heartland Payments+ has been a super amazing tool for payment processing. Pros Heartland Payments+ has the best payment processing properties. It has been super effective. Heartland Payments+ has been amazing. Cons No regrets about Heartland Payments+. Heartland Payments+ is amazing. Review Source Response from Global Payments July 23, 2024 Hi Gatuni, thank you for leaving us a 5-star review! We’re glad to hear Heartland Payments+ has been a great tool for your business and we’re very excited for our continued partnership. LD Linus D. Marketing Director Marketing and Advertising Used the software for: 1-2 years ### "Heartland Payments+ for Solid Payment Processing Option " July 1, 2024 5.0 Heartland Payments+ has a focused way of creating a rational payment option, and this validates all transactions for companies. More so, Heartland Payments+ has facilitated global marketing options, and this resolves in business requirements. Pros Heartland Payments+ helps in immediate processing option, which makes companies cover all their expenses. Heartland Payments+ has credible and optimal transaction management measures, and this increases the credibility of every opportunity. Cons Heartland Payments+ has dynamic and reliable payment managing measures, and no discrediting part from the tool. Switched from [Deluxe Payment Exchange](https://www.capterra.com/p/166710/Deluxe-eChecks/)[Payment Evolution](https://www.capterra.com/p/151517/PaymentEvolution-Payroll/)[Maestro Payment](https://www.capterra.com/p/10018311/Maestro-Payment/)[Oracle Textura Payment Management](https://www.capterra.com/p/181520/Oracle-Textura-Payment-management/) The capacity to handle extensive online marketing and payments. Review Source Response from Global Payments July 8, 2024 Hi Linus, thank you for taking the time to leave us this positive review! We're so glad to hear you've had a great experience with Heartland and we're very excited for our continued partnership. Lars W. Sales and Strategic Partnership VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "All of the best product that one can get for processing payments." June 26, 2024 5.0 Heartland Payments+ has offered us all the outstanding experience we would have wanted when receiving and processing payments from customers and clients. It is very easy to use and has a intuitive user interface that allows us to be comfortable navigating through it. Pros It is really easy and quick to receive and process payments with Heartland Payments+. Has very high-end transactions safety functions which safeguards our payments from theft. Very engaging payments dashboard with updated reports helps us track our payments. Cons No cons for Heartland Payments+. It does it work diligently and nothing has been there to dislike. Review Source Response from Global Payments July 2, 2024 Hi Lars, thank you so much for taking the time to leave us this positive review! We’re so glad to see that our payments solutions have been easy to use and an overall outstanding experience for you and your business. We look forward to our continued partnership! AM Allan M. Finance Manager Sports Used the software for: 1-2 years ### "The Detailed and Friendly Payment Processing Approach " July 1, 2024 5.0 Heartland Payments+ creates a functional modality that helps process all payments. Further, Heartland Payments+ has a significant guide, where recording are made and online payments are successful. Pros Heartland Payments+ has an accurate payment processing measures, and this improves the credibility of every transaction. The speed for payment processing is also vibrant and helpful, to all companies. Cons Heartland Payments+ is solid with no dislike or errors. Review Source Response from Global Payments July 8, 2024 Hi Allan, thank you for the 5-star review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership. PS Penelope S. owner Wholesale Used the software for: 2+ years ### "18 years later, still happy" June 25, 2024 5.0 I had several very bad experiences with Woodforest bank, the first credit card bank I dealt with. I had just started my business and there were a lot of issues I had no experience with. I switched from Woodforest to Heartland years ago, I never changed to another bank although I have been contacted many times. Pros Your customer service is excellent, I have never had a problem with your associates. I have been a customer since 1996. Your rates are higher than some, but I know you are trustworthy and easy to contact. Cons We used to have a rep in our area. That was a great benefit and very helpful. This service was discontinued a few years ago. I really miss the extra help and guidance they provided. Reason for choosing Heartland Payments+ Heartland was reccommended by a business associate, also I was pleased with the Heartland reps I spoke to when I was considering transitioning. They were all professional, knowledgeable and friendly. Woodforest was the bank I left. It isn't in your dropdown menu Switched from [Woodcore](https://www.capterra.com/p/10020459/Woodcore/) Terrible, unreliable service from both the Woodforest bank and my Woodforest rep. Review Source Response from Global Payments June 27, 2024 Hi Penelope, thank you for leaving us this positive review! We’re so glad to see our payment solutions have been convenient and easy to use for your business. It’s great to hear our Customer Service hasn’t let you down. Thank you for adding additional feedback as well. We appreciate your longstanding business with us & look forward to our continued partnership! CB Carolyn B. Owner, President. Consumer Services Used the software for: 1-2 years ### "It works, but costs a bit more than the product is worth. Customer service and Tech support are iffy." January 18, 2024 3.0 Heartland is enormous. Everything you need to fix is taken care of by a different team. But a member of that team is assigned to you, so there is a chance of developing a relationship, helping you to build a good experience for you customers. But the online experience of working with heartland can be over whelming. Different website to visit for each product of theirs you use. The software for the POS is outdated, as they are well aware. They're developing another mobile payments option, which was more problematic than helpful by the time I left in April of 2023. The didn't tell me the new product was still in Beta, I only found out after I was committed, and having issues with the product. Pros They kept some of the records well. They were easy to roll out. Kinda, but that's mostly due to how dated the product is. Cons The updated product (I left them April, 2023), and which I used for 2 weeks, was still in Beta when I left. I don't think it was ready to be rolled out, but the older product lacked certain analytics that I needed. When I reached out to tech support for help with the new product, I received vastly different support than other teams had previously offered. They were rude and then ghosted me. I was disappointed that I was sold an upgrade for product without having been told it was in Beta. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Heartland Payments+ I knew someone who used to work there. They said I would be happy. Long term, I was not happy. Review Source Response from Global Payments January 19, 2024 Hi Carolyn, thank you for your honest feedback. We are sorry to hear you didn't get the support you needed. At Heartland, we take such matters seriously and are committed to providing consistent and helpful customer support. We will certainly share your feedback with our teams to ensure this matter is improved upon. If you have anything additional you'd like to discuss, please send your contact information to the provided email, and we'll connect with you to learn more about your experience. HN Hatim N. Founder Internet Used the software for: I used a free trial ### "Sales really really bad" September 11, 2023 1.0 My experience is the worst I have ever had with any service provider i tried. Pros I do not have any pro to say. Bad service, either being raciest sales staff of disrespectful, KC sucks Cons Bad service, either being raciest sales staff of disrespectful, KC sucks Reason for choosing Heartland Payments+ I am trying to evaluate if i can use this product. Review Source SS STEVE S. OWNER Retail Used the software for: 2+ years ### "Happy with service" June 25, 2024 5.0 Since I switched from a email verification to a text verification working much better. I'm using the virtual potico method Pros Easy to use and great customer 800 number service Cons I had a problem since they set up 2 verification process. Worked it out with customer service Review Source Response from Global Payments June 28, 2024 Hi Steve, thank you so much for taking the time to leave this review! We’re so glad to see that our payments solutions have not only been easy to use, but our Customer Service team has been able to help you out when you need it. We look forward to our continued partnership! marion W. Procurement Manager Logistics and Supply Chain Used the software for: 1-2 years ### ""Pay vendors on time"!" June 28, 2024 5.0 Adherence to rules and regulations. Helps a lot with payables reconciliations. Direct deposit for quick payment Pros Seamless integration with bank systems for direct deposit to vendors account. Manage all our payable account for reconciliation. Cons Great for customization. Receivable reconciliation. Review Source Response from Global Payments July 5, 2024 Hi Marion, thank you for the 5-star review! We strive to make payments as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We’re so glad to hear you’ve had a great experience with reconciliations and that integrations have been seamless. We look forward to our continued partnership! 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