Identillect Technologies

Delivery Trust

5 / 5 29 reviews

Who Uses This Software?

Title/Escrow , Health Insurance, Healthcare, Accounting, Financial Investment, Lawyers, Mortgage, Resources


Average Ratings

29 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Identillect Technologies
  • www.identillect.com
  • Founded 2010
  • United States

About Delivery Trust

Delivery Trust by Identillect Technologies provides convenient, user-friendly email security for businesses of all sizes; no IT department or know-how is required for set up or administration. Unlike many encryption solutions, Delivery Trust enables two-way secured communication without recipients of your secured messages having to download, purchase or register for services.


Delivery Trust Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

Delivery Trust Reviews Recently Reviewed!

B9067da9c34a0d20a90436a8ebcdfe9f

Robust product and super easy installation

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Connects with Outlook easily, gives me choices of different features/functionality for each email + attachment. Plus can use on the web based portal too. I use on both laptop and desktop. Setup was a breeze; my one question was handled easily and immediately.

Overall: I feel more secure sending email and attachments with other people's personal information.

One o the customer rep was a great help. the customer service is FANTASTIC

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We needed to update at the office and get the email encryption. very happy we went with IDentillect. The cost is very reasonable and to have customer service that helps you when you have a problem is a bonus in itself.

Cons: i have not used this software long enough to have any cons. sending xrays will always take time but other then that it seems to be efficient.

Chris O'Donnell in Tech Support helped make the transition so quick and easy.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: We are just starting to use it, but it looks easy. Customer rep was super kind and willing to help set our team up and this has already been a good experience.

Overall: Simple to use, and i really like having the "send me a secure email" click in my signature

Easy to use, Excellent Customer Service

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly. Customer Service is very prompt to respond to any questions... I recommend this product.

Overall: Protection

Simple and Secure

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love how easily we can send secure emails through DeliveryTrust. They have a lot of added features that make my emails customizable depending on where and who I am sending to. All representatives that I have worked with through this company have been very helpful and knowledgable making it a great experience all the way around.

Easy to use and it's protected ourselves and our clients with personal information daily.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use
Great Customer Service
Clients love it
Protects us and out clients
A fraction of the cost compared to its competitors

Cons: Only con I've had was when we first started. Our emails sent through Identillect would go directly to junk emails. Once that was fixed everything is perfect.

6710699fa2f58d47e054caacc45f592a

Finally secure email without that hassle.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Recipients don't need to setup an account just to read email you send them. Genius!
Allows extensive control of email even after it is sent like proof it was viewed, limit on download and forward, etc. Integrates right into Outlook, don't need to go to website. Less expensive than alternatives.

Overall: Peace of mind that I can send PII securely not risking lawsuits and PR nightmares.I got tripped up on the power of some of the default enterprise settings but Identillect was quick to sort it out for me.

Our Tech Support Rep was extremely patient and helpful!

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So far, the Technical Support has been over the top professional and timely. He was able to slow way down to my pace in setting this program up, which means a lot.

Using Identillect for three years now

Sep 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: An affordable option to stay compliant. Also, I found my clients are impressed that I'm serious about protecting their personal and health information. Using the link in my signature makes it easier now for clients to initiate a secure email directly to me. The plug-in works well in Outlook.

Cons: Often my clients have to dig into their junk/spam folder the first time to find my email. But after that, it works seamlessly and my clients don't seem to mine using a PIN or PWD to use it.

Overall: Very easy to use. Nice!

Very satisfied

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use

Cons: None

Overall: Software install straightforward. Easy to send encrypted file. Had a question for tech support which was answered within 15 minutes. Very impressed.

Awesome Customer Service

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Functions and options, however, the service I received after experiencing a problem is now the main reason I would recommend this.

Cons: Chrome users may experience a few glitches but they are rapidly working out the fixes.

Overall: I purchased this product when I could have chosen any of the free secure email programs. The reason was function and capability. I did, however, have a few glitches with a gmail plugin. When I emailed them about this the response was immediate and the fix was complete. You will not be disappointed with the service you receive, if the need arises. I'm impressed!

Delivery Trust Review

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Secure simplicity for self and clients.

Cons: Advertisement to recipients - Business version required.

Overall: Easy setup. Friendly and helpful representative. Affordable product for sending and receiving securely.

Recommendations to other buyers: Great client added value not only to send but to receive.

Great Product

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of implementing the product. Employee training very easy.

Cons: None

Overall: This product has permitted us to have complete control over our emails. It is imperative we continue compliance in our digital communications. Tech support is very hands on and the company aims to please.

Perfect for us

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and great support

Cons: Found none yet

Overall: This product has allowed us to be very secure and comfortable in our transactions to have complete control over emails that we send out.

Great Product

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very responsive customer support and barely any learning curve. It's perfect right out of the box.

Cons: none

Overall: I've been looking for encryption software for a long time and we decided on this one based on the reasonable cost and ease of use. We've been very happy with this product. Love the plug in with Outlook.

Recommendations to other buyers: This software doesn't need much advice. It speaks for itself.

An easy way to send and receive Secure Emails

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very easy to send secure emails, I use outlook (as many others) and instead of clicking on send Delivery Trust allows me to send my email Securely by clicking on their "Send Secure" button on the outlook plugin.

Cons: So far I can not say anything negative about this software

Overall: I tried Delivery trust for the first time last month and I was absoloutley amazed how easy it was to setup. The support team was helpful and helped me install the product.

Recommendations to other buyers: It is a very afforadble product, easy to use for the sender and recipient. I would reccomend this software gladly.

Did exactly what I needed

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The gmail plugin

Cons: None for me

Overall: love the new gmail plugin, makes it simple to send secure messages without having to navigate to any outside software

Simplest solution to growing issue

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I may not know much about encryption, but I don't have to because Identillect makes everything so easy! The staff is amazing; working with them up close and from afar I can feel the passion behind the work they do, and I know they have my best interest in mind. I would absolutely recommend this product to anyone seeking five-star quality encryption for the lowest price!! As a self-employed business owner I would no be able to support an IT team, but Delivery Trust gives me the ability to provide my clients with peace of mind knowing that their information is secure, all from my laptop.

Best software we have come across!

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: See above.

Cons: Haven't found anything so far.

Overall: For over a year its been a hassle trying to find encrypted software that the Idaho Department of Health and Your Health Idaho can open. This the first program that is able to be opened by both state agencies. This is a huge plus!

Recommendations to other buyers: So far, so good! It's a great product.

I would and will recommend Identillect to everyone!!

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of installation and the fact that we were offered a Gmail plug in so we can send emails directly from our gmail accounts was extremely important. It is also extremely affordable.

Cons: I can't find one con regarding this encryption service. It has been great!

Overall: I am the office manager for a health insurance company so it is essential that we have an encryption service. I was worried about the cost and the ease of installation and use but everything was perfect! We tried a couple of other different companies but they either didn't work (recipients couldn't open the attachments) or they were too hard to get to and navigate.

Recommendations to other buyers: Get it!

My clients love this product

Jun 07, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched over to Delivery Trust after using other email encryption software. My clients love the simplicity of being able to respond to my secure emails, attaching their tax documents and sending them back to me.

I used to get complaints regarding the complexity of opening my emails using other programs, but not anymore. The tech support staff is also very friendly. Kudos

FANTASTIC!!!

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would personally like to thank Will with Identillect! Will has gone above and beyond in assisting our agent force of nearly 450 agents we manage. Knowing we have a compliant, efficient and secure method to transmit private information is a huge peach of mind! Feel free to email me or call anytime for a reference on a very satisfied client!!!

Great Product !!!

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Delivery Trust is am incredible product that is simple, robust , and versatile in its ability to integrate with most email clients to ensure privacy with each message with sensitive data.

Easy to use

Oct 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I typically request documents that need to come back to me secured. Everyone was able to use it just fine; although, one of my clients said that the system gave her trouble. Not sure what it was.

Effective, simple to use, super affordable!

Aug 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Not a big, ugly UI associated with this software. It's unimposing and blends right into your existing email client. Very simple to install, alter settings, and ultimately easy to use.

Cons:
Too amazing.

Great Product and Customer Service

Aug 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our office needs to send emails containing confidential information on a daily basis. It is important to us to have a reliable and easy to use application. Identillect has delivered an excellent product. If the person receiving emails needs to reply securely, Identillect allows them to use the secure system to respond. It really takes the worry out of keeping information safe. When we have had questions or issues, their tech support team is immediately responsive and a pleasure to work with. We're definitely satisfied customers.

Excellent for sending secure email to customers/clients

Aug 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is an excellent product. It allows us to send emails with confidential information securely.
Highly recommended. Easy set up, great customer service and tech support!
We have not found any cons yet. We deal with sensitive information and this is a perfect solution!

Excellent email product

Jul 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: As an Executive Recruiter, I send confidential attachments on Sr level and C level candidates resumes to my client companies. These bios are highly confidential, hence I was searching for an easy to use but highly secure email service. Found Ideneillect Technologies and have been have using if for the past year. very satisfied and would recommend the product.

Great Product

Jul 30, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Discovered this product through a friend and have been using this email security program for several months. All 11 people in my firm use the product and have no complaints thus far. I would highly recommend. Great staff too!