Who Uses This Software?

Corporations, law firms, and government agencies use Relativity on-premises, in the cloud, or as a hybrid platform - with hosted, on-demand solutions available through a global network of partners.


Average Ratings

26 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Relativity
  • www.relativity.com//
  • Founded 2001
  • United States

About Relativity

Relativity is an e-discovery platform used by more than 12,000 organizations to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. It has over 150,000 active users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and more than 195 of the Am Law 200.


Relativity Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering

Relativity Reviews Recently Reviewed!


Capterra loader

Best e-Discovery Software Possible

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Relativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually.

Cons: Given that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day.

Overall: My business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose.

Capterra loader

Relativity - Platform for EDiscovery and More

Nov 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The processing and review functions are superb and can be customized to any type of matter or workflow. THere are a variety of built in tools that allow data to be viewed at the macro or micro level, depending on your needs. With as little as 20 minutes of training any lawyer or paralegal can easily learn how the system works, apply substantive coding and redactions.

Cons: Sometimes the features are hard to configure without Admin help, but once you get the hang of it, the platform is scalable.

Overall: Ediscovery is made simpler with Relativity. The processing of data into Relativity can be done through either Relativity's software or other processing engines. This is an excellent tool to organize case files, legal research, and paper discovery.

Industry standard for document review software for good reason.

Jun 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.

Cons: When the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.

Overall: It's a solid and simple way to do ediscovery and other document reviews.

Best in Class for Legal Document Review

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This is, in general, a fast program. When a search is well-designed then you'll be able to move through a batch of documents in almost no time flat.

Also, it's browser and "cloud" based - you don't need any local installations.

Cons: Browser and cloud based is a double edged sword. You need a constant Internet connection to work with this so there's no security "air gap" you can put in place.

Also, it is liable to crash your browser on particularly long and large documents.

Overall: This is the gold standard for document review. Nothing else comes close.

Pass or Fail based on the Administrator

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to learn document review platform. Coding panels can be as simple or as complex as desired. Multiple databases, document lists and review panels can be created for a single matter.

Cons: The biggest issue is that the functionality of the platform is dictated by the competence of the administrator. If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity. The use of the database also slows significantly during administrative managment.

Relativity works

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed.

Cons: Latency issues cause document to not load properly. End of coding a different document.

Overall: Has been a solid and reliable litigation support system. The latency issues are recent and hopefully be correcred but is?troubling.

The most user friendly e-discovery tool

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Even for someone who isn't very technologically savvy, this program is very easy to figure out; I quickly learned how to run various searches, and implement the necessary tools to customize my projects

Cons: There is occasionally down time on the weekends, which impedes my ability to do work when I seek to put in some extra hours

Overall: ease to complete large scale projects

Great feature and user friendly.

Jun 12, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Manages basic features in client data preservation. User friendly and interchangeable layout views per company/client preferences.

Cons: Internet Explorer network lag/misconnections. Vendor preferences versus client/lawfirm preferences in accordance to layout view and admin permissions.

Works well for a case with many thousands of documents

Feb 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important.

Cons: It's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use.

Relativity is a user-friendly e-discovery platform and one of the best that I have used during years of document review.

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: One of my favorite components of Relativity is the ability for a user to copy coding from the previous document. It is also very easy to check batches in and out and the coding fields are visually easy to access.

Cons: Like all e-discovery platforms, Relativity is sometimes really slow to load documents. In addition, I don't like that you cannot save comments while still in the process of reviewing a document.

The product is easy to use and there is lots of documentation on how to do things within the product

Nov 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing.

Cons: The thing that I like least about the software is that I only open one instance of the product at a time.

Comprehensive Document Management

Nov 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Relativity has a great range of functionality for document management. The granularity of the search function is particularly useful.

Cons: The learning curve is a bit steep, but that's to be expected of something with so much functionality.

Overall: Relativity is comprehensive and effective for litigation document management.

Relativity is a powerhorse

Nov 02, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that you can fashion any search you need, plus it offers other tools (like clustering) to look at data so that you can get to the important issues

Cons: Over a nationwide network, we experience slowness in the west offices (servers are hosted in the east).

One of the best options but still not my favorite.

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Searching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training.

Cons: There is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents.

Using for our larger document review platforms.

Jun 12, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, variety of functions and features available, variety of third-party add-on features available, such as, Veritone.

Cons: It's very very very very difficult to even think of any cons whatsoever to Relativity. Perhaps users license fees would be a con.

Web interface, Filtering and searching can be more manageable. Standard Features should be included

Jun 12, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, a lot more options to control data. The folder structure and layout views are easy to set up.

Cons: Speed via the web, standard features limited to users unless specifically asked to enable features such as Print, Save, Highlight.

Overall: Review time.

Discovery software

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software enables our firm to locate and share discovery all in one place.

Cons: The login field is difficult to find, but everything else is intuitive.

Once working, it is a good product for e-discovery and document review.

Jul 18, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Search terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors.

Cons: Difficult implementation. Technical set up a lot more complicated than end user experience. Support not the best.

Overall: Document production via e-discovery. Sort through thousands of documents on relatifely short time.

It's just okay, probably not worth the exorbitant costs

Feb 27, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: If you'll need to be able to narrow down your search more so you can jump to places within the document where your keyword search appears, have a tech assist set it up for your keywords right away.

Pros: We have a project with 1.5 million pages. It can quickly narrow down keyword searches to return documents with the keyword in them.

Cons: To be able to go specifically jump to the place where your keyword appears within the document requires background work done by a tech, which makes absolutely zero sense when the document is already text recognized. We are paying $xx,xxx.00 a month, I don't want to be waiting on someone else to complete all the background work before I can jump in. It should just automatically be part of the software. It is almost faster to take all those documents convert them to pdf and OCR them myself, then you could avoid all the costs to relativity and having to wait on someone else.

I have used Relativity for E-Discovery projects.

Mar 30, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Relativity is fairly well known therefore although there are many other options is is sort of a standard in the industry.

Cons: Relativity is not at all intuitive. Especially from the administrator perspective, in my opinion.

This program, if customized appropriately by the vendor, is very powerful.

Jun 06, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has a robust searching and organization capability. Depending upon the vendor who is supporting this program, it can be incredibly helpful in litigation and due diligence projects.

Cons: It requires substantial interaction with a vendor to appropriately set this up. The cost is also a consideration and can be expensive if used on small or one-off projects.

Overall: Great product for sure - needs a good vendor.

Good for E-Discovery projects

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I like using the keyword search feature and I believe the layout of the software is visually appealing.

Cons: A lot of times we receive very large documents, so the software itself takes a while to load. As well, it sometimes is a bit difficult to search within the document, as we have asked for assistance from a tech expert to help out.

Worst E discovery platform

Apr 24, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Once you learn this software its easy to get document review jobs since most companies use Relativity.

Cons: So buggy and difficult to use. It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity. It is such a headache!

Metadata does not accumulate generally. There is a need to type not functional.

Sep 22, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It generally works smoothly. There is no stucking between screens and no frozen screens. It is fast.

Cons: Interface and ease of use is not good. There is a big problem of accumulation of metadata. It is not user friendly.

Overall: I cannot say much. They have a big issue on accumulating meta data.

If you pay for it, it will deliver...

Dec 14, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Unsurprisingly, as the market leader for e-discovery platforms, Relativity sets the gold standard for overall quality and functionality. However, the learning curve is very steep, as is the cost.

Used to review large quantities of documents

Jun 13, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The software allowed for the organization large batches of documents. And allowed multiple people to seamlessly work together.

Cons: The navigational tools and menus of the software were difficult to figure out. And easy to confuse and therefore misselect