--- title: "Relativity Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Relativity the right Electronic Discovery solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/119810/Relativity/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Relativity 4.3 (56) [View alternatives](https://www.capterra.com/p/119810/Relativity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Relativity Ease of use 3.8 Customer Service 4.2 ## Pros and Cons in Reviews SR Sara R AttorneyLegal Services, Self-employedUsed the software for: More than 2 years. “I have used relativity for years and it has been crucial to the successful completion of my document review projects.“ December 31, 2024 Rushabh L ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Learning curve is very hard and its costly“ September 26, 2024 TB Tabitha B ReviewerLaw Practice, 501 - 1,000 employeesUsed the software for: More than 2 years. “It’s extracted text view converts documents very well.“ March 18, 2025 SR Sara R AttorneyLegal Services, Self-employedUsed the software for: More than 2 years. “It is very easy to use and convenient for electronic discovery document review.“ December 31, 2024 Rushabh L ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It can handle large dataset and very complex workflows.“ September 26, 2024 ## Showing most helpful reviews Showing 1-25 of 56 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer OWNER Used the software for: 3-5 years ### "Relativity works" November 13, 2018 5.0 Has been a solid and reliable litigation support system. The latency issues are recent and hopefully be correcred but is?troubling. Pros Ease of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed. Cons Latency issues cause document to not load properly. End of coding a different document. Review Source R Reviewer Attorney Used the software for: 3-5 years ### "Relativity - The Best Platform for Electronic Discovery" January 6, 2025 5.0 Excellent. I have used relativity for years and it has been crucial to the successful completion of my document review projects. Pros It is very easy to use and convenient for electronic discovery document review. I love how it offers persistent highlighting of key terms and also displays the family relationships of each document in the coding panel so you can tell how each document relates to the last. Cons Sometimes Relativity has latency issues in loading the coding panel during document review. Review Source Verified Reviewer Relativity Review Used the software for: 3-5 years ### "Why I won’t suggest Relativity" August 16, 2019 3.0 We’ve hosted a few cases and most of the team were not satisfied with it. Pros The Analytics and all the bells and whistles provided with the product. Cons The product is to complex and I believe that all the features over complicate it. Review Source R Reviewer Staff Attorney Used the software for: 3-5 years ### "Biggest Player in the Game, with good Reason!" December 11, 2019 5.0 This is good stuff, and the search options are incredibly powerful and easy to use. You can easily batch documents for review, or use saved searches to do the same. Searching, sorting, batching - you name it, it does it well. Sadly, the UI leaves a lot to be desired as its pretty clunky to review with. Pros This software is the big daddy for document review for years. It is compatible with just about any document type you will throw at it. Additionally, the ability to quickly move and change document coding tags is fantastic. The search engine on it is second to none, and your key terms are highlighted within the document. Additionally, you can break down a document from native format to plain text, which can help you ID the terms you're looking for Cons This is clunky software that shows its age. The UI for review is slow and can be difficult to work with, and there aren't a lot of great options for batch processing. Also, the software times out on sessions so if you get yourself distracted by an important task you may find your session timed out, losing your place in the document queue. Review Source R Reviewer e Discovery Project Manager Used the software for: 3-5 years ### "Relativity- There is a reason it has been an industry leader for years" October 30, 2019 5.0 We use Relativity for document review for eDiscovery. I like it it because they have a proven track record for reliability and have worked out the bugs already where many of the newer are still doing that. Pros The functionality and reliability are second to none. KCura has developed tools for everything you can think of for e Discovery since they have been a leader for many years in this industry. I also like that it is easy to use and that I can teach new users how to use the system in about 15 minutes. Also since it is so widely used by others in our field, most folks come in with a history of use of Relativity and can pick up and go without any training. Cons The price is the only real drawback to Relativity as it costs significantly more than many other eDiscovery platforms because it has so many more functions. Extra costs like monthly user fees per reviewer can really add up over the course of a long case. Review Source VR Verified Reviewer Law Clerk Used the software for: 3-5 years ### "Relativity speeds the review process up." January 16, 2019 4.0 This has been necessary and useful at processing and coding large volumes of documents. Pros Good at deciphering text on even difficult to read PDF and word documents. Cons Struggles with large files at times, often causing delay. Review Source VR Verified Reviewer Managing Attorney Used the software for: 1-3 years ### "Works well for a case with many thousands of documents" February 16, 2018 4.0 Pros The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important. Cons It's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use. Review Source VR Verified Reviewer Paralegal Used the software for: 3-5 years ### "Relativity Strong Enough" January 10, 2019 5.0 Managing large document productions in legal cases where electronic discovery is needed. Pros I like the ease of use of this software and how it is intuitive and allows you to complete large document reviews efficiently and economically. Cons In comparison to other solutions on the market, Relativity may seem expensive but in reality once you get to use it you realize that you get what you pay for and Relativity provides efficiency and great customer support. Review Source Verified Reviewer Law Clerk Used the software for: 1-3 years ### "Go-to software for doc review " January 20, 2020 5.0 It's the standard software for doc review and any type of ediscovery work. Got nothing to complain. Pros It's almost the standard software for doc review. It's been on the market for quite a while so there's plenty of resources if you run into problems. Cons It takes time to learn and get used to it. My organization has plenty of training sessions, but I'm not sure about other organizations. It's a bit tough to figure out on your own. Review Source Verified Reviewer Attorney Used the software for: 3-5 years ### "One of the best options but still not my favorite." June 14, 2018 4.0 Pros Searching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training. Cons There is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents. Review Source SJ Steve J. eDiscovery Paralegal Used the software for: Less than 1 year ### "Archaic legacy program" February 20, 2020 2.0 The platform's poor performance and high cost made it easy to get rid of and replace it with a more modern, efficient and less costly alternative. Everyone in our firm expressed great joy and relief when we replaced Relativity. Pros It is a review platform. There isn't anything else I can say that is a pro for this software. Cons It's cumbersome, clunky and exceedingly expensive. The platform still relies on .TIFF images when the rest of the world, including all Federal Courts, have moved on the far superior .PDF. It's difficult to wrestle away high level granular administrative control from vendors unless you pay even more to become "certified". It's production tool is difficult to work with and it's difficult to teach to new users. Review Source R Reviewer Intern Used the software for: Less than 1 year ### "Discovery software" September 26, 2018 4.0 Pros This software enables our firm to locate and share discovery all in one place. Cons The login field is difficult to find, but everything else is intuitive. Review Source maritza R. Paralegal Used the software for: 1-3 years ### "Workhorse" October 16, 2019 5.0 This is great for large scale production especially when you have a team working on document review. Pros This software has a lot of capabilities and is very intricate. You can set numerous parameters and there are a TON of features. Cons I didn't find this software to be extremely user friendly. Less importantly, the aesthetics were great either. I found it kind of hard to read. Review Source R Reviewer Senior Associate Used the software for: 3-5 years ### "Comprehensive Document Management" November 13, 2018 5.0 Relativity is comprehensive and effective for litigation document management. Pros Relativity has a great range of functionality for document management. The granularity of the search function is particularly useful. Cons The learning curve is a bit steep, but that’s to be expected of something with so much functionality. Review Source R Reviewer Technical Operations Analyst Used the software for: 3-5 years ### "Using for our larger document review platforms. " June 12, 2017 4.0 Pros Ease of use, variety of functions and features available, variety of third-party add-on features available, such as, Veritone. Cons It's very very very very difficult to even think of any cons whatsoever to Relativity. Perhaps users license fees would be a con. Review Source VR Verified Reviewer Associate Attorney Used the software for: Less than 1 year ### "Worst E discovery platform" April 26, 2018 1.0 Pros Once you learn this software its easy to get document review jobs since most companies use Relativity. Cons So buggy and difficult to use. It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity. It is such a headache! Review Source R Reviewer Analista de Qualidade Used the software for: I used a free trial ### "Dynamic tool" April 16, 2021 5.0 In general, the software met the needs of the company and gave a greater focus on the organization and balance of the sector. Pros Makes it easier with cloud management, and smart office strategies. Cons The value of the software could be more affordable. Review Source Mitchell R. COO Used the software for: 1-3 years ### "Once working, it is a good product for e-discovery and document review. " July 19, 2017 4.0 Document production via e-discovery. Sort through thousands of documents on relatifely short time. Pros Search terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors. Cons Difficult implementation. Technical set up a lot more complicated than end user experience. Support not the best. Review Source R Reviewer Attorney Used the software for: Less than 1 year ### "Used to review large quantities of documents" June 20, 2017 4.0 Pros The software allowed for the organization large batches of documents. And allowed multiple people to seamlessly work together. Cons The navigational tools and menus of the software were difficult to figure out. And easy to confuse and therefore misselect Review Source Tabitha B. Reviewer Used the software for: 3-5 years ### "Great Legal Review Software " March 20, 2025 5.0 I have an overall positive experience. Standard software used in the legal profession. Pros The ease of use of the interface. It is easy to find documents. Also easy to download or look at different views of the same document. It’s extracted text view converts documents very well. Cons On a rarity documents are not converted well or unable to read. Also documents that are password protected are hard to unlock. Review Source MK Matt K. Project Director Used the software for: 3-5 years ### "Relativity is an Industry Titan - for good reason" May 9, 2023 4.0 Relativity works well for most complex matters. The ability to Process data within the platform is very well executed, however, it can be difficult to troubleshoot issues without back-end access, which means you will need to partner with a Relativity export to assist. Pros Relativity is straight foward and simple for end users to use. Many of the advanced features can be really helpful, though end users may not know anything about those tools unless they partner with a Relativity specialist. Cons At times the learning curve on searching and navigating can be challenging. The folder-based UI can be a bit challenging for users to understand, especially where deduplication is being applied. Review Source Verified Reviewer Contract Attorney Used the software for: 3-5 years ### "Best ediscovery platform, period" June 17, 2021 5.0 I have been a document reviewer for over 12 years, and have used over a dozen different platforms. Relativity is the most common platform for the simple reason that it is the best. Pros Simple and clean user interface. Easy to check out/in batches, see status of all documents, review documents in multiple formats, and conduct searches. Cons Sometimes difficult to download or execute, depending on the application used. But overall, there is very little negative I can say about Relativity! Review Source R Reviewer Legal Assistant Used the software for: Less than 1 year ### "Best e-Discovery Software Possible" August 7, 2018 4.0 My business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose. Pros Relativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually. Cons Given that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day. Review Source Rushabh L. Consultant Used the software for: 3-5 years ### "Best eDiscovery tool in the industry" September 30, 2024 5.0 Relativity is a powerful and versatile platform for ediscovery, offering advanced search analytics and customization options. It can handle large dataset and very complex workflows. Pros Powerful search options Customizable workflows Scalability Cons Learning curve is very hard and its costly Review Source R Reviewer Document reviewer Used the software for: 3-5 years ### "Good software" January 9, 2024 5.0 Pros I like the ease of use that comes with relativity. They make the platform easy to search for things and complete documents with accuracy. Cons I dislike when the system is down and then sometimes it takes a while to come back up. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.