# Relativity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Relativity the right Electronic Discovery solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119810/Relativity/reviews --- Relativity 4.2 (57) [View alternatives](https://www.capterra.com/p/119810/Relativity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Relativity Ease of use 3.8 Customer Service 4.2 ## Pros and Cons in Reviews Rushabh L ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It can handle large dataset and very complex workflows.“ September 26, 2024 Rushabh L ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Learning curve is very hard and its costly“ September 26, 2024 SR Sara R AttorneyLegal Services, Self-employedUsed the software for: More than 2 years. “I have used relativity for years and it has been crucial to the successful completion of my document review projects.“ December 31, 2024 TB Tabitha B ReviewerLaw Practice, 501 - 1,000 employeesUsed the software for: More than 2 years. “It’s extracted text view converts documents very well.“ March 18, 2025 SR Sara R AttorneyLegal Services, Self-employedUsed the software for: More than 2 years. “It is very easy to use and convenient for electronic discovery document review.“ December 31, 2024 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Independent Contract Attorney at Epiq Legal Legal Services Used the software for: 2+ years ### "Best in Class for Legal Document Review" November 13, 2018 5.0 This is the gold standard for document review. Nothing else comes close. Pros This is, in general, a fast program. When a search is well-designed then you'll be able to move through a batch of documents in almost no time flat. Also, it's browser and "cloud" based - you don't need any local installations. Cons Browser and cloud based is a double edged sword. You need a constant Internet connection to work with this so there's no security "air gap" you can put in place. Also, it is liable to crash your browser on particularly long and large documents. Review Source VR Verified Reviewer OWNER Legal Services Used the software for: 2+ years ### "Relativity works" November 2, 2018 5.0 Has been a solid and reliable litigation support system. The latency issues are recent and hopefully be correcred but is?troubling. Pros Ease of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed. Cons Latency issues cause document to not load properly. End of coding a different document. Review Source VR Verified Reviewer Relativity Review Legal Services Used the software for: 2+ years ### "Why I won’t suggest Relativity" August 15, 2019 3.0 We’ve hosted a few cases and most of the team were not satisfied with it. Pros The Analytics and all the bells and whistles provided with the product. Cons The product is to complex and I believe that all the features over complicate it. Review Source VR Verified Reviewer Law Clerk Legal Services Used the software for: 2+ years ### "Relativity speeds the review process up." January 15, 2019 4.0 This has been necessary and useful at processing and coding large volumes of documents. Pros Good at deciphering text on even difficult to read PDF and word documents. Cons Struggles with large files at times, often causing delay. Review Source VR Verified Reviewer Managing Attorney Law Practice Used the software for: 1-2 years ### "Works well for a case with many thousands of documents" February 16, 2018 4.0 Pros The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important. Cons It's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use. Review Source VR Verified Reviewer Paralegal Legal Services Used the software for: 2+ years ### "Relativity Strong Enough" January 9, 2019 5.0 Managing large document productions in legal cases where electronic discovery is needed. Pros I like the ease of use of this software and how it is intuitive and allows you to complete large document reviews efficiently and economically. Cons In comparison to other solutions on the market, Relativity may seem expensive but in reality once you get to use it you realize that you get what you pay for and Relativity provides efficiency and great customer support. Review Source VR Verified Reviewer Law Clerk Law Practice Used the software for: 1-2 years ### "Go-to software for doc review " January 19, 2020 5.0 It's the standard software for doc review and any type of ediscovery work. Got nothing to complain. Pros It's almost the standard software for doc review. It's been on the market for quite a while so there's plenty of resources if you run into problems. Cons It takes time to learn and get used to it. My organization has plenty of training sessions, but I'm not sure about other organizations. It's a bit tough to figure out on your own. Review Source VR Verified Reviewer Attorney Used the software for: 2+ years ### "One of the best options but still not my favorite." June 13, 2018 4.0 Pros Searching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training. Cons There is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents. Review Source VR Verified Reviewer Associate Law Practice Used the software for: 2+ years ### "Very solid document review software" May 3, 2019 4.0 Pros Relativity is relatively easy to use, after an initial learning curve. There are good features for tagging and marking documents. Very useful. Cons With a lot of documents uploaded for review, the loading times can be slow. Review Source VR Verified Reviewer Associate Law Practice Used the software for: 6-12 months ### "This program, if customized appropriately by the vendor, is very powerful." June 6, 2018 5.0 Great product for sure - needs a good vendor. Pros It has a robust searching and organization capability. Depending upon the vendor who is supporting this program, it can be incredibly helpful in litigation and due diligence projects. Cons It requires substantial interaction with a vendor to appropriately set this up. The cost is also a consideration and can be expensive if used on small or one-off projects. Review Source SY Sam Y. Attorney Law Practice Used the software for: 2+ years ### "The Relativity software provides best results when it works smoothly" April 5, 2020 5.0 Overall the software is amazing and it often is used by legal firms and accounting entities. You will not go wrong with Relativity - its a decent price for the best results. Highly recommended Pros I truly enjoyed the software's capacity to learn from a subset of documents and administer a wide range of criteria to a database. The program, when it works smoothly, and it often does, will allow for the review of thousands, even millions of documents, with little effort and make your review effortless. Cons When the system is down, and it rarely is, you are stuck waiting for the technical glitch to be worked out. Like I said, it doesn't happen all that often but when it does you might have some downtime. Review Source MS Mila S. attorney Used the software for: 2+ years ### "The most user friendly e-discovery tool" November 14, 2017 5.0 ease to complete large scale projects Pros Even for someone who isn't very technologically savvy, this program is very easy to figure out; I quickly learned how to run various searches, and implement the necessary tools to customize my projects Cons There is occasionally down time on the weekends, which impedes my ability to do work when I seek to put in some extra hours Review Source BU Becky U. Litigation Support Specialist Used the software for: 2+ years ### "Web interface, Filtering and searching can be more manageable. Standard Features should be included" June 12, 2017 3.0 Review time. Pros User friendly, a lot more options to control data. The folder structure and layout views are easy to set up. Cons Speed via the web, standard features limited to users unless specifically asked to enable features such as Print, Save, Highlight. Review Source DC Donna C. Sr. Litigation Support Analyst Used the software for: 1-2 years ### "The product is easy to use and there is lots of documentation on how to do things within the product" November 16, 2017 4.0 Pros What I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing. Cons The thing that I like least about the software is that I only open one instance of the product at a time. Review Source MR Maritza R. Paralegal Law Practice Used the software for: 1-2 years ### "Workhorse" October 15, 2019 5.0 This is great for large scale production especially when you have a team working on document review. Pros This software has a lot of capabilities and is very intricate. You can set numerous parameters and there are a TON of features. Cons I didn't find this software to be extremely user friendly. Less importantly, the aesthetics were great either. I found it kind of hard to read. Review Source IW Irene W. Paralegal Law Practice Used the software for: 2+ years ### "Relativity is a powerhorse" November 2, 2017 5.0 Pros I love that you can fashion any search you need, plus it offers other tools (like clustering) to look at data so that you can get to the important issues Cons Over a nationwide network, we experience slowness in the west offices (servers are hosted in the east). Review Source IN Isabela N. Analista de Qualidade Alternative Medicine Used the software for: I used a free trial ### "Dynamic tool" April 14, 2021 5.0 In general, the software met the needs of the company and gave a greater focus on the organization and balance of the sector. Pros Makes it easier with cloud management, and smart office strategies. Cons The value of the software could be more affordable. Review Source MR Mitchell R. COO Legal Services Used the software for: 1-2 years ### "Once working, it is a good product for e-discovery and document review. " July 18, 2017 4.0 Document production via e-discovery. Sort through thousands of documents on relatifely short time. Pros Search terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors. Cons Difficult implementation. Technical set up a lot more complicated than end user experience. Support not the best. Review Source AK Amy K. Attorney Used the software for: Less than 6 months ### "Used to review large quantities of documents" June 13, 2017 4.0 Pros The software allowed for the organization large batches of documents. And allowed multiple people to seamlessly work together. Cons The navigational tools and menus of the software were difficult to figure out. And easy to confuse and therefore misselect Review Source TB Tabitha B. Reviewer Law Practice Used the software for: 2+ years ### "Great Legal Review Software " March 18, 2025 5.0 I have an overall positive experience. Standard software used in the legal profession. Pros The ease of use of the interface. It is easy to find documents. Also easy to download or look at different views of the same document. It’s extracted text view converts documents very well. Cons On a rarity documents are not converted well or unable to read. Also documents that are password protected are hard to unlock. Switched from [Discord](https://www.capterra.com/p/240238/Discord/) Difficult to use. The interface was small and not straight forward. Review Source SR Sara R. Attorney Legal Services Used the software for: 2+ years ### "Relativity - The Best Platform for Electronic Discovery" December 31, 2024 5.0 Excellent. I have used relativity for years and it has been crucial to the successful completion of my document review projects. Pros It is very easy to use and convenient for electronic discovery document review. I love how it offers persistent highlighting of key terms and also displays the family relationships of each document in the coding panel so you can tell how each document relates to the last. Cons Sometimes Relativity has latency issues in loading the coding panel during document review. Review Source Rushabh L. Consultant Financial Services Used the software for: 2+ years ### "Best eDiscovery tool in the industry" September 26, 2024 5.0 Relativity is a powerful and versatile platform for ediscovery, offering advanced search analytics and customization options. It can handle large dataset and very complex workflows. Pros Powerful search options Customizable workflows Scalability Cons Learning curve is very hard and its costly Review Source Casey J. Legal Assistant Construction Used the software for: Less than 6 months ### "Best e-Discovery Software Possible" August 6, 2018 4.0 My business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose. Pros Relativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually. Cons Given that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day. Review Source MK Matt K. Project Director Legal Services Used the software for: 2+ years ### "Relativity is an Industry Titan - for good reason" May 8, 2023 4.0 Relativity works well for most complex matters. The ability to Process data within the platform is very well executed, however, it can be difficult to troubleshoot issues without back-end access, which means you will need to partner with a Relativity export to assist. Pros Relativity is straight foward and simple for end users to use. Many of the advanced features can be really helpful, though end users may not know anything about those tools unless they partner with a Relativity specialist. Cons At times the learning curve on searching and navigating can be challenging. The folder-based UI can be a bit challenging for users to understand, especially where deduplication is being applied. Alternatives considered [Everlaw](https://www.capterra.com/p/137171/Everlaw/) Reason for choosing Relativity This tool had all the features needed by clients and was largely recognized as a leader in the industry. Review Source VR Verified Reviewer Contract Attorney Legal Services Used the software for: 2+ years ### "Best ediscovery platform, period" June 15, 2021 5.0 I have been a document reviewer for over 12 years, and have used over a dozen different platforms. Relativity is the most common platform for the simple reason that it is the best. Pros Simple and clean user interface. Easy to check out/in batches, see status of all documents, review documents in multiple formats, and conduct searches. Cons Sometimes difficult to download or execute, depending on the application used. But overall, there is very little negative I can say about Relativity! 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