Relativity Ratings

Overall
4.1/5
Ease of Use
3.8/5
Customer Service
4.2/5

About Relativity

Relativity is an e-discovery platform used by more than 12,000 organizations to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. It has over 150,000 active users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and more than 195 of the Am Law 200. Learn more about Relativity

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Showing 38 of 38 reviews

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Showing 38 of 38 reviews

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Casey J.
Legal Assistant
Construction, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Best e-Discovery Software Possible”

OverallMy business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose.
ProsRelativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually.
ConsGiven that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day.
Reviewer Source 
Source: Capterra
August 6, 2018
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Matt K.
Senior Project Manager
Legal Services, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 23, 2018

“Relativity - Platform for EDiscovery and More”

OverallEdiscovery is made simpler with Relativity. The processing of data into Relativity can be done through either Relativity's software or other processing engines. This is an excellent tool to organize case files, legal research, and paper discovery.
ProsThe processing and review functions are superb and can be customized to any type of matter or workflow. THere are a variety of built in tools that allow data to be viewed at the macro or micro level, depending on your needs. With as little as 20 minutes of training any lawyer or paralegal can easily learn how the system works, apply substantive coding and redactions.
ConsSometimes the features are hard to configure without Admin help, but once you get the hang of it, the platform is scalable.
Reviewer Source 
Source: Capterra
November 23, 2018
Aditya E.
Contract attorney
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
June 16, 2017

“Industry standard for document review software for good reason.”

OverallIt's a solid and simple way to do ediscovery and other document reviews.
ProsIt's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.
ConsWhen the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.
Source: Capterra
June 16, 2017
Verified Reviewer
Legal Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 13, 2018

“Best in Class for Legal Document Review”

OverallThis is the gold standard for document review. Nothing else comes close.
ProsThis is, in general, a fast program. When a search is well-designed then you'll be able to move through a batch of documents in almost no time flat. Also, it's browser and "cloud" based - you don't need any local installations.
ConsBrowser and cloud based is a double edged sword. You need a constant Internet connection to work with this so there's no security "air gap" you can put in place. Also, it is liable to crash your browser on particularly long and large documents.
Reviewer Source 
Source: Capterra
November 13, 2018
Verified Reviewer
Legal Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 25, 2018

“Pass or Fail based on the Administrator”

ProsEasy to learn document review platform. Coding panels can be as simple or as complex as desired. Multiple databases, document lists and review panels can be created for a single matter.
ConsThe biggest issue is that the functionality of the platform is dictated by the competence of the administrator. If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity. The use of the database also slows significantly during administrative managment.
Reviewer Source 
Source: Capterra
October 25, 2018
Verified Reviewer
Legal Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 2, 2018

“Relativity works”

OverallHas been a solid and reliable litigation support system. The latency issues are recent and hopefully be correcred but is?troubling.
ProsEase of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed.
ConsLatency issues cause document to not load properly. End of coding a different document.
Reviewer Source 
Source: Capterra
November 2, 2018
Mila S.
attorney
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 14, 2017

“The most user friendly e-discovery tool”

Overallease to complete large scale projects
ProsEven for someone who isn't very technologically savvy, this program is very easy to figure out; I quickly learned how to run various searches, and implement the necessary tools to customize my projects
ConsThere is occasionally down time on the weekends, which impedes my ability to do work when I seek to put in some extra hours
Reviewer Source 
Source: Capterra
November 14, 2017
Ellen D.
Litigation Support
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
June 12, 2017

“Great feature and user friendly. ”

ProsManages basic features in client data preservation. User friendly and interchangeable layout views per company/client preferences.
ConsInternet Explorer network lag/misconnections. Vendor preferences versus client/lawfirm preferences in accordance to layout view and admin permissions.
Source: Capterra
June 12, 2017
Verified Reviewer
Legal Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 14, 2019

“Relativity speeds the review process up.”

OverallThis has been necessary and useful at processing and coding large volumes of documents.
ProsGood at deciphering text on even difficult to read PDF and word documents.
ConsStruggles with large files at times, often causing delay.
Reviewer Source 
Source: Capterra
January 14, 2019
Avatar Image
Jamaris B.
Litigation Technology Data Analyst
Law Practice, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 29, 2019

“Go to software!”

ProsI like that the documentation is extensive and the yearly updates! It is also easy to use.
ConsWhat I like least about it is the color choice.
Reviewer Source 
Source: Capterra
January 29, 2019
Verified Reviewer
Law Practice, Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
February 15, 2018

“Works well for a case with many thousands of documents”

ProsThe keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important.
ConsIt's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use.
Reviewer Source 
Source: Capterra
February 15, 2018
Rachel T.
attorney
11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 6, 2018

“Relativity is a user-friendly e-discovery platform and one of the best that I have used during years of document review.”

ProsOne of my favorite components of Relativity is the ability for a user to copy coding from the previous document. It is also very easy to check batches in and out and the coding fields are visually easy to access.
ConsLike all e-discovery platforms, Relativity is sometimes really slow to load documents. In addition, I don't like that you cannot save comments while still in the process of reviewing a document.
Reviewer Source 
Source: SoftwareAdvice
April 6, 2018
Donna C.
Sr. Litigation Support Analyst
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 16, 2017

“The product is easy to use and there is lots of documentation on how to do things within the product”

ProsWhat I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing.
ConsThe thing that I like least about the software is that I only open one instance of the product at a time.
Reviewer Source 
Source: Capterra
November 16, 2017
Verified Reviewer
Legal Services, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 9, 2019

“Relativity Strong Enough”

OverallManaging large document productions in legal cases where electronic discovery is needed.
ProsI like the ease of use of this software and how it is intuitive and allows you to complete large document reviews efficiently and economically.
ConsIn comparison to other solutions on the market, Relativity may seem expensive but in reality once you get to use it you realize that you get what you pay for and Relativity provides efficiency and great customer support.
Reviewer Source 
Source: Capterra
January 9, 2019
Marisel W.
Paralegal
Legal Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 14, 2019

“Relativity to the Rescue”

OverallRelativity is an efficient tool to use for electronic discovery and document review. It keeps your reviews organized and ready for depositions, trials, etc.
ProsRelativity is very easy to use and can be customize to fit your project. It is an efficient tool to use for large document reviews.
ConsIt could be costly but it is totally worthy as it will make your document reviews a breeze.
Reviewer Source 
Source: Capterra
August 14, 2019
Evan W.
Senior Associate
Law Practice, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 10, 2018

“Comprehensive Document Management”

OverallRelativity is comprehensive and effective for litigation document management.
ProsRelativity has a great range of functionality for document management. The granularity of the search function is particularly useful.
ConsThe learning curve is a bit steep, but that's to be expected of something with so much functionality.
Reviewer Source 
Source: Capterra
November 10, 2018
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 13, 2018

“One of the best options but still not my favorite.”

ProsSearching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training.
ConsThere is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents.
Reviewer Source 
Source: Capterra
June 13, 2018
Irene W.
Paralegal
Law Practice, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
2/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 2, 2017

“Relativity is a powerhorse”

ProsI love that you can fashion any search you need, plus it offers other tools (like clustering) to look at data so that you can get to the important issues
ConsOver a nationwide network, we experience slowness in the west offices (servers are hosted in the east).
Reviewer Source 
Source: Capterra
November 2, 2017
Elan W.
Managing Member
Law Practice, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 24, 2019

“Relativity - Great ESI Review Platform”

OverallOverall, my experience with Relativity has been positive and productive.
ProsRelativity offers intuitive, easy-to-understand features that permit the quick review and analysis of electronically-stored information ("ESI") when set up by a reputable e-discovery vendor.
ConsThere is a significant learning curve to master if one really wants to unlock all of the power of Relativity, and the server response can sometimes be slow.
Reviewer Source 
Source: Capterra
September 24, 2019
AMY E.
Technical Operations Analyst
Legal Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
June 12, 2017

“Using for our larger document review platforms. ”

ProsEase of use, variety of functions and features available, variety of third-party add-on features available, such as, Veritone.
ConsIt's very very very very difficult to even think of any cons whatsoever to Relativity. Perhaps users license fees would be a con.
Source: Capterra
June 12, 2017
Maritza R.
Paralegal
Law Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 15, 2019

“Workhorse”

OverallThis is great for large scale production especially when you have a team working on document review.
ProsThis software has a lot of capabilities and is very intricate. You can set numerous parameters and there are a TON of features.
ConsI didn't find this software to be extremely user friendly. Less importantly, the aesthetics were great either. I found it kind of hard to read.
Reviewer Source 
Source: Capterra
October 15, 2019
Jeffrey K.
Member Attorney
Law Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 21, 2019

“Many features”

ProsThere are many features and it is extremely easy to transfer documents with opposing counsel.
ConsIt's difficult to get your annotations out of the software.
Reviewer Source 
Source: Capterra
July 21, 2019
Becky U.
Litigation Support Specialist
Unspecified
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Source: Capterra
June 12, 2017

“Web interface, Filtering and searching can be more manageable. Standard Features should be included”

OverallReview time.
ProsUser friendly, a lot more options to control data. The folder structure and layout views are easy to set up.
ConsSpeed via the web, standard features limited to users unless specifically asked to enable features such as Print, Save, Highlight.
Source: Capterra
June 12, 2017
Christine P.
Legal Fellow
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Features
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 16, 2019

“Lots of Functions Make it Complicated to Use”

ProsIt has a ton of functionalities for users.
ConsI think the number of functionalities makes it a little difficult to use.
Reviewer Source 
Source: Capterra
April 16, 2019
Verified Reviewer
Law Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 3, 2019

“Very solid document review software”

ProsRelativity is relatively easy to use, after an initial learning curve. There are good features for tagging and marking documents. Very useful.
ConsWith a lot of documents uploaded for review, the loading times can be slow.
Reviewer Source 
Source: Capterra
May 3, 2019
Renatta G.
Intern
Law Practice, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 20, 2018

“Discovery software”

ProsThis software enables our firm to locate and share discovery all in one place.
ConsThe login field is difficult to find, but everything else is intuitive.
Reviewer Source 
Source: Capterra
September 20, 2018
Mackenzie S.
Paralegal
11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Features
2/5
Value for Money
1/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2018

“It's just okay, probably not worth the exorbitant costs”

OverallIf you'll need to be able to narrow down your search more so you can jump to places within the document where your keyword search appears, have a tech assist set it up for your keywords right away.
ProsWe have a project with 1.5 million pages. It can quickly narrow down keyword searches to return documents with the keyword in them.
ConsTo be able to go specifically jump to the place where your keyword appears within the document requires background work done by a tech, which makes absolutely zero sense when the document is already text recognized. We are paying $xx,xxx.00 a month, I don't want to be waiting on someone else to complete all the background work before I can jump in. It should just automatically be part of the software. It is almost faster to take all those documents convert them to pdf and OCR them myself, then you could avoid all the costs to relativity and having to wait on someone else.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2018
Mitchell R.
COO
Legal Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: Capterra
July 18, 2017

“Once working, it is a good product for e-discovery and document review. ”

OverallDocument production via e-discovery. Sort through thousands of documents on relatifely short time.
ProsSearch terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors.
ConsDifficult implementation. Technical set up a lot more complicated than end user experience. Support not the best.
Source: Capterra
July 18, 2017
Verified Reviewer
Legal Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
1/5
Customer Service
3/5
Features
5/5
Value for Money
1/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 15, 2019

“Why I won't suggest Relativity”

OverallWe've hosted a few cases and most of the team were not satisfied with it.
ProsThe Analytics and all the bells and whistles provided with the product.
ConsThe product is to complex and I believe that all the features over complicate it.
Reviewer Source 
Source: Capterra
August 15, 2019
Verified Reviewer
Higher Education, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
March 30, 2018

“I have used Relativity for E-Discovery projects.”

ProsRelativity is fairly well known therefore although there are many other options is is sort of a standard in the industry.
ConsRelativity is not at all intuitive. Especially from the administrator perspective, in my opinion.
Reviewer Source 
Source: Capterra
March 30, 2018
Verified Reviewer
Law Practice, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 6, 2018

“This program, if customized appropriately by the vendor, is very powerful.”

OverallGreat product for sure - needs a good vendor.
ProsIt has a robust searching and organization capability. Depending upon the vendor who is supporting this program, it can be incredibly helpful in litigation and due diligence projects.
ConsIt requires substantial interaction with a vendor to appropriately set this up. The cost is also a consideration and can be expensive if used on small or one-off projects.
Reviewer Source 
Source: Capterra
June 6, 2018
Verified Reviewer
Law Practice, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
June 7, 2018

“Good for E-Discovery projects ”

ProsI like using the keyword search feature and I believe the layout of the software is visually appealing.
ConsA lot of times we receive very large documents, so the software itself takes a while to load. As well, it sometimes is a bit difficult to search within the document, as we have asked for assistance from a tech expert to help out.
Reviewer Source 
Source: Capterra
June 7, 2018
Verified Reviewer
Law Practice, Unspecified
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Worst E discovery platform”

ProsOnce you learn this software its easy to get document review jobs since most companies use Relativity.
ConsSo buggy and difficult to use. It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity. It is such a headache!
Reviewer Source 
Source: Capterra
April 24, 2018
eda w.
contract attorney
Legal Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
September 22, 2017

“Metadata does not accumulate generally. There is a need to type not functional.”

OverallI cannot say much. They have a big issue on accumulating meta data.
ProsIt generally works smoothly. There is no stucking between screens and no frozen screens. It is fast.
ConsInterface and ease of use is not good. There is a big problem of accumulation of metadata. It is not user friendly.
Reviewer Source 
Source: Capterra
September 22, 2017
Matthew L.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Source: Capterra
December 14, 2016

“If you pay for it, it will deliver...”

OverallUnsurprisingly, as the market leader for e-discovery platforms, Relativity sets the gold standard for overall quality and functionality. However, the learning curve is very steep, as is the cost.
Source: Capterra
December 14, 2016
Amy K.
Attorney
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
June 13, 2017

“Used to review large quantities of documents”

ProsThe software allowed for the organization large batches of documents. And allowed multiple people to seamlessly work together.
ConsThe navigational tools and menus of the software were difficult to figure out. And easy to confuse and therefore misselect
Source: Capterra
June 13, 2017
Thomas M.
IT Director
Legal Services, 11-50 employees
Used the software for: Unspecified
Overall Rating
4/5
Reviewer Source 
Source: GetApp
February 26, 2019

Reviewer Source 
Source: GetApp
February 26, 2019
Verified Reviewer
Law Practice, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
4/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 17, 2019

“Relativity is an okay case manager”

ProsI like how straight forward it is to use. Being able to manage documents in it is a huge plus.
ConsIt is a really glitchy software, numerous times I've had issues with the relativity web viewer plugin.
Reviewer Source 
Source: Capterra
April 17, 2019