# Page 2 | Relativity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Relativity the right Electronic Discovery solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119810/Relativity/reviews

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Relativity

4.2 (57)

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Last updated March 13th, 2026

# Page 2 - Reviews of Relativity

## Showing most helpful reviews

Showing 26-50 of 57 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas T.  
Staff Attorney  
Legal Services  
Used the software for: 2+ years

### "Biggest Player in the Game, with good Reason!"

December 9, 2019

5.0

This is good stuff, and the search options are incredibly powerful and easy to use. You can easily batch documents for review, or use saved searches to do the same. Searching, sorting, batching - you name it, it does it well. Sadly, the UI leaves a lot to be desired as its pretty clunky to review with.

Pros

This software is the big daddy for document review for years. It is compatible with just about any document type you will throw at it. Additionally, the ability to quickly move and change document coding tags is fantastic. The search engine on it is second to none, and your key terms are highlighted within the document. Additionally, you can break down a document from native format to plain text, which can help you ID the terms you're looking for

Cons

This is clunky software that shows its age. The UI for review is slow and can be difficult to work with, and there aren't a lot of great options for batch processing. Also, the software times out on sessions so if you get yourself distracted by an important task you may find your session timed out, losing your place in the document queue.

Review Source

SH

Scott H.  
e Discovery Project Manager  
Legal Services  
Used the software for: 2+ years

### "Relativity- There is a reason it has been an industry leader for years"

October 25, 2019

5.0

We use Relativity for document review for eDiscovery. I like it it because they have a proven track record for reliability and have worked out the bugs already where many of the newer are still doing that.

Pros

The functionality and reliability are second to none. KCura has developed tools for everything you can think of for e Discovery since they have been a leader for many years in this industry. I also like that it is easy to use and that I can teach new users how to use the system in about 15 minutes. Also since it is so widely used by others in our field, most folks come in with a history of use of Relativity and can pick up and go without any training.

Cons

The price is the only real drawback to Relativity as it costs significantly more than many other eDiscovery platforms because it has so many more functions. Extra costs like monthly user fees per reviewer can really add up over the course of a long case.

Reason for choosing Relativity

More functionality. It can do everything I want it to do, where other systems may be cheaper, they tend to lack the options for our quality control efforts and information tracking that Relativity has built in.

Review Source

KH

Kiyana H.  
Document reviewer  
Legal Services  
Used the software for: 2+ years

### "Good software"

January 8, 2024

5.0

Pros

I like the ease of use that comes with relativity. They make the platform easy to search for things and complete documents with accuracy.

Cons

I dislike when the system is down and then sometimes it takes a while to come back up.

Review Source

Matt K.  
Senior Project Manager  
Legal Services  
Used the software for: 2+ years

### "Relativity - Platform for EDiscovery and More"

November 23, 2018

5.0

Ediscovery is made simpler with Relativity. The processing of data into Relativity can be done through either Relativity's software or other processing engines. This is an excellent tool to organize case files, legal research, and paper discovery.

Pros

The processing and review functions are superb and can be customized to any type of matter or workflow. THere are a variety of built in tools that allow data to be viewed at the macro or micro level, depending on your needs. With as little as 20 minutes of training any lawyer or paralegal can easily learn how the system works, apply substantive coding and redactions.

Cons

Sometimes the features are hard to configure without Admin help, but once you get the hang of it, the platform is scalable.

Review Source

VR

Verified Reviewer  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Pass or Fail based on the Administrator"

October 26, 2018

4.0

Pros

Easy to learn document review platform. Coding panels can be as simple or as complex as desired. Multiple databases, document lists and review panels can be created for a single matter.

Cons

The biggest issue is that the functionality of the platform is dictated by the competence of the administrator. If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity. The use of the database also slows significantly during administrative managment.

Review Source

MJ

Mared J.  
Project Manager  
Law Enforcement  
Used the software for: 1-2 years

### "Great E-Disclosure Software"

September 12, 2023

4.0

Pros

The support network from the Relativity staff.

Cons

Speed issue, especially when processing data.

Review Source

Jamaris B.  
Litigation Technology Data Analyst  
Law Practice  
Used the software for: 2+ years

### "Go to software!"

January 29, 2019

5.0

Pros

I like that the documentation is extensive and the yearly updates! It is also easy to use.

Cons

What I like least about it is the color choice.

Review Source

AE

Aditya E.  
Contract attorney  
Law Practice  
Used the software for: 1-2 years

### "Industry standard for document review software for good reason."

June 16, 2017

4.0

It's a solid and simple way to do ediscovery and other document reviews.

Pros

It's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.

Cons

When the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.

Review Source

MG

Matthew G.  
Sr Manager  
Construction  
Used the software for: 2+ years

### "Relativity"

March 3, 2022

4.0

Pros

Just like any other ediscovery software, it generally has the same easy to use functions.

Cons

There is no preview function, requiring you to click on each document.

Review Source

VR

Verified Reviewer  
Adjunct Professor E-Discovery  
Higher Education  
Used the software for: 2+ years

### "I have used Relativity for E-Discovery projects."

March 30, 2018

3.0

Pros

Relativity is fairly well known therefore although there are many other options is is sort of a standard in the industry.

Cons

Relativity is not at all intuitive. Especially from the administrator perspective, in my opinion.

Review Source

MJ

Mark J.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Nextpoint >>> Relativity "

November 11, 2019

3.0

All in all, I've had a net-positive experience with Relativity. But they are pricing themselves out of our clients' market now with other more-affordable options like Nextpoint showing up on the scene.

Pros

My favorite thing about Relativity is the customization it allows for. The software basically allows you to customize every space to fit whatever needs you have for a particular document review. I also like the software's ability to track metrics for reviews (i.e., reviewer pace/accuracy).

Cons

My least favorite thing about this software is the exorbitant price (licensing fees are very high).

Review Source

RT

Rachel T.  
attorney  
  
Used the software for: 6-12 months

### "Relativity is a user-friendly e-discovery platform and one of the best that I have used during years of document review."

April 6, 2018

5.0

Pros

One of my favorite components of Relativity is the ability for a user to copy coding from the previous document. It is also very easy to check batches in and out and the coding fields are visually easy to access.

Cons

Like all e-discovery platforms, Relativity is sometimes really slow to load documents. In addition, I don't like that you cannot save comments while still in the process of reviewing a document.

Review Source

ED

Ellen D.  
Litigation Support  
  
Used the software for: 2+ years

### "Great feature and user friendly. "

June 12, 2017

4.0

Pros

Manages basic features in client data preservation. User friendly and interchangeable layout views per company/client preferences.

Cons

Internet Explorer network lag/misconnections. Vendor preferences versus client/lawfirm preferences in accordance to layout view and admin permissions.

Review Source

SJ

Steve J.  
eDiscovery Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Archaic legacy program"

February 18, 2020

2.0

The platform's poor performance and high cost made it easy to get rid of and replace it with a more modern, efficient and less costly alternative. Everyone in our firm expressed great joy and relief when we replaced Relativity.

Pros

It is a review platform. There isn't anything else I can say that is a pro for this software.

Cons

It's cumbersome, clunky and exceedingly expensive. The platform still relies on .TIFF images when the rest of the world, including all Federal Courts, have moved on the far superior .PDF. It's difficult to wrestle away high level granular administrative control from vendors unless you pay even more to become "certified". It's production tool is difficult to work with and it's difficult to teach to new users.

Review Source

MW

Marisel W.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Relativity to the Rescue"

August 14, 2019

5.0

Relativity is an efficient tool to use for electronic discovery and document review. It keeps your reviews organized and ready for depositions, trials, etc.

Pros

Relativity is very easy to use and can be customize to fit your project. It is an efficient tool to use for large document reviews.

Cons

It could be costly but it is totally worthy as it will make your document reviews a breeze.

Review Source

Renatta G.  
Intern  
Law Practice  
Used the software for: Less than 6 months

### "Discovery software"

September 20, 2018

4.0

Pros

This software enables our firm to locate and share discovery all in one place.

Cons

The login field is difficult to find, but everything else is intuitive.

Review Source

EW

Elan W.  
Managing Member  
Law Practice  
Used the software for: 1-2 years

### "Relativity - Great ESI Review Platform"

September 24, 2019

5.0

Overall, my experience with Relativity has been positive and productive.

Pros

Relativity offers intuitive, easy-to-understand features that permit the quick review and analysis of electronically-stored information ("ESI") when set up by a reputable e-discovery vendor.

Cons

There is a significant learning curve to master if one really wants to unlock all of the power of Relativity, and the server response can sometimes be slow.

Review Source

JK

Jeffrey K.  
Member Attorney  
Law Practice  
Used the software for: 2+ years

### "Many features"

July 22, 2019

4.0

Pros

There are many features and it is extremely easy to transfer documents with opposing counsel.

Cons

It’s difficult to get your annotations out of the software.

Review Source

HW

Heather W.  
Document Review Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Relativity Review"

December 10, 2019

4.0

Overall I enjoy using Relativity. My experience has been positive and it has made e-discovery work enjoyable.

Pros

I use Relativity to review e-discovery. The software is easy to use and provides various features such as highlighting and an interactive search panel that make analyzing and coding complex legal documents more efficient and stream-lined.

Cons

The software can be slow at times. This becomes frustrating when trying to code a certain number of documents per hour.

Review Source

EW

Evan W.  
Senior Associate  
Law Practice  
Used the software for: 2+ years

### "Comprehensive Document Management"

November 10, 2018

5.0

Relativity is comprehensive and effective for litigation document management.

Pros

Relativity has a great range of functionality for document management. The granularity of the search function is particularly useful.

Cons

The learning curve is a bit steep, but that’s to be expected of something with so much functionality.

Review Source

VR

Verified Reviewer  
Legal Assistant  
Law Practice  
Used the software for: Less than 6 months

### "Good for E-Discovery projects "

June 7, 2018

4.0

Pros

I like using the keyword search feature and I believe the layout of the software is visually appealing.

Cons

A lot of times we receive very large documents, so the software itself takes a while to load. As well, it sometimes is a bit difficult to search within the document, as we have asked for assistance from a tech expert to help out.

Review Source

AE

AMY E.  
Technical Operations Analyst  
Legal Services  
Used the software for: 2+ years

### "Using for our larger document review platforms. "

June 12, 2017

4.0

Pros

Ease of use, variety of functions and features available, variety of third-party add-on features available, such as, Veritone.

Cons

It's very very very very difficult to even think of any cons whatsoever to Relativity. Perhaps users license fees would be a con.

Review Source

MS

Mackenzie S.  
Paralegal  
  
Used the software for: Less than 6 months

### "It's just okay, probably not worth the exorbitant costs"

February 27, 2018

3.0

If you'll need to be able to narrow down your search more so you can jump to places within the document where your keyword search appears, have a tech assist set it up for your keywords right away.

Pros

We have a project with 1.5 million pages. It can quickly narrow down keyword searches to return documents with the keyword in them.

Cons

To be able to go specifically jump to the place where your keyword appears within the document requires background work done by a tech, which makes absolutely zero sense when the document is already text recognized. We are paying $xx,xxx.00 a month, I don't want to be waiting on someone else to complete all the background work before I can jump in. It should just automatically be part of the software. It is almost faster to take all those documents convert them to pdf and OCR them myself, then you could avoid all the costs to relativity and having to wait on someone else.

Review Source

Christine P.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Has it All, but Confusing"

November 7, 2019

4.0

It seems like the more common ediscovery software, but I think improvements can still be made.

Pros

Relativity really does seem to have anything and everything I could possibly need for my ediscovery purposes.

Cons

So many of the features are not intuitive at all—and things that you would think would be super simple, like adjusting the view.

Review Source

VR

Verified Reviewer  
Associate Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Worst E discovery platform"

April 24, 2018

1.0

Pros

Once you learn this software its easy to get document review jobs since most companies use Relativity.

Cons

So buggy and difficult to use. It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity. It is such a headache!

Review Source

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