Best For

LBi HR HelpDesk has editions for businesses with as few as 50 employees or more than 50,000.

Product Details

LBi HR HelpDesk is an innovative and comprehensive software solution for automated HR case management and call-tracking workflow management that puts the power in the hands of employees and decreases HR costs by reducing help calls by up to 75 percent. It complements talent management solutions by identifying potentially costly patterns of personnel issues with customizable levels of confidentiality and maximizes HR productivity through robust features that improve employee satisfaction.

Contact Details

LBi Software

http://www.lbisoftware.com/

Founded in 1982

Located in United States

Starting Price

  • $1530.00/year
  • 4 tiers of pricing based upon number of employees and features.

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

LBi HR HelpDesk Features

360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

LBi HR HelpDesk Reviews

Showing all 3 reviews
Overall
4.3/5
Ease of Use
4/5
Customer Service
4.7/5
Vinny L.
Financial Control
Financial Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
January 4, 2017

“LBi- Great Supports throughout the year”

OverallLBi team provides wonderful supports for our Health, Benefits, and Payroll functions. We have been with them for over 15+ years and will continue to use them to provide excellent quality supports.
ProsWonderful company and provide great supports
ConsNone
Source: Capterra
January 4, 2017
Earl F.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
January 10, 2017

“Great Team”

OverallGreat team to work with. Software quality is easy to work with. The features and functionality fit our business needs. Creates more efficient work output from employees. This gives employees a sense of accomplishment. The value is great. Pays for itself with employee efficiency. Customer support is fast, efficient and courteous. All in all good experiences and friendly service.
Source: Capterra
January 10, 2017
Dharmendra G.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
December 13, 2016

“This is one of the best applicants i have seen”

OverallThis was really as per my expectation. This applicants can work as per desires and fulfilling customers need.
Source: Capterra
December 13, 2016