--- title: "MimeCast Email Security Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MimeCast Email Security Software - reviews, pricing plans, popular comparisons to other Email Security products and more." source_url: "https://www.capterra.com/p/119826/MimeCast-Email-Security/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # MimeCast Email Security Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MimeCast Email Security ## What is MimeCast Email Security? Protect emails by mitigating risk and utilizing email encryption and threat protection ## What is MimeCast Email Security used for? [Email Security](https://www.capterra.com/email-security-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)[Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 85% Neutral 7% Negative 7% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MimeCast Email Security?[Manage this product listing](https://www.g2.com/products/mimecast-advanced-email-security/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MimeCast Email Security 4.3 (81) VS. [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (81) Ease Of Use 4.9 (243) Value For Money 4.2 (52) Value For Money 4.8 (193) Customer Service 4.3 (55) Customer Service 4.8 (193) ## MimeCast Email Security alternatives Highest Rated [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (39)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (755)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119826/MimeCast-Email-Security/alternatives/) ## FAQs about MimeCast Email Security Overview ### What problems does MimeCast Email Security solve? MimeCast Email Security solves inbox overload and email-borne risk by filtering spam, phishing, spoofing, malware, and suspicious attachments before they reach users. URL scanning, sandboxing, quarantine controls, encrypted delivery, large-file sharing, and email archiving help IT administrators, security teams, finance staff, and employees protect accounts, manage messages, and retrieve deleted mail. Answer based on 61 reviews Overview ### Which roles and teams benefit most from MimeCast Email Security? MimeCast Email Security is most used by IT managers, IT engineers, security engineers, and network analysts who manage email threat protection, policy enforcement, and incident response. Administrative, legal, recruiting, sales, marketing, and purchasing teams benefit from safer daily email communication, phishing filtering, and reduced exposure to malicious messages. Answer based on 80 reviews Overview ### What company size and industries is MimeCast Email Security built for? MimeCast Email Security is a cloud-based email security solution primarily used by small businesses (49%) and law practices (15%). Reviewer adoption also includes midsize businesses (32%), enterprises (19%), IT services (9%), and financial services (7%). Its most common use case is email security (54%). Answer based on 80 reviews Features and Usability ### What are the key features of MimeCast Email Security? MimeCast Email Security includes core email filtering and spam quarantine, plus phishing, impersonation, and malware detection. It protects attachments through sandboxing and screens links with URL protection. Reviewers also frequently cite email archiving and retention, Outlook integration, and user controls to release, permit, or block held messages. Answer based on 27 reviews Getting Started and Support ### What training and onboarding options does MimeCast Email Security offer? MimeCast Email Security provides documentation to help teams get started. Documentation gives users written reference material for reviewing setup steps, learning product features, and checking configuration details as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does MimeCast Email Security offer, and how do users rate the experience? MimeCast Email Security offers chat support. Users often describe support as helpful, thorough, and quick to resolve setup or policy issues, with guidance available for configuration questions. However, some report declining responsiveness in recent years, unanswered account contacts, and frustration when product capabilities did not match expectations. Answer based on 18 reviews Security ### How does MimeCast Email Security handle data security and access control? MimeCast Email Security uses spam, threat, virus, and impersonation filtering, plus sandboxing for attachments to identify dangerous files. It provides multiple protection layers for inbound and outbound messages, password protection for large-file email, and tracking and reporting tools. Reviewers note that strict security can block or obscure emails, and access may be limited to 30 days. Answer based on 12 reviews Features and Usability ### How well does MimeCast Email Security filter spam? MimeCast Email Security filters spam and phishing messages effectively for many organizations while giving users control over held mail. IT teams value allow and block lists, attachment checks, and Outlook integration, but policy tuning can take time. Some users still encounter false positives, missed junk mail, and a less intuitive administration interface. Answer based on 27 reviews Features and Usability ### How does MimeCast Email Security help manage email? MimeCast Email Security manages held, archived, encrypted, and large-file email through tools that fit common Outlook and Microsoft 365 workflows. Employees value self-service release options, message retrieval, and daily summaries, while administrators can apply security policies. Some end users find portal navigation, release notifications, link registration, and delayed legitimate messages inconvenient. Answer based on 25 reviews ## Features AI summary Based on 1,078 Email Security reviews Capterra data shows that buyers of Email Security rank the following features as their top priorities: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) MimeCast Email Security supports all three of the features reviewers rate most highly: **Threat Response**, **Email Attachment Protection**, and **Threat Protection**. Together, these capabilities help businesses detect and block malicious content, respond more quickly to email-based attacks, and reduce risk across user inboxes, allowing teams to maintain safer communication and stronger day-to-day security. Threat Response 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Email Attachment Protection 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Threat Protection 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Spam Blocker 4.3 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Email Filtering 4.8 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Email Monitoring 4.2 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server MimeCast Email Security 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Data Leak Prevention: Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data. - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Encryption: Convert data into a code for security - Fraud Detection: Identify and prevent suspicious activity - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Routing: Plan daily routes to optimize employee scheduling and provide directions - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm --- Get Advice We can help you find the software with the features you need. Features 4.3 (81) 4.3 Based on 81 reviews ## Pricing Value for money 4.2 (52) ### Starting price Free trial not available Value for money 4.2 (52) 4.2 Based on 52 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (55) 4.3 Based on 55 reviews ## User reviews Overall rating 4.3 Based on 81 reviews Filter by rating 5(44) 4(25) 3(6) 2(3) 1(3) Mentioned topic Sorted by most recent PH Patrick H. Director of IT, Operations, Compliance Hospital & Health Care ### "Mimecast is super-annoying" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 13, 2026 I hate it. I wish our MSP would recommend something else. It is really annoying and stops me from getting work done. Pros It seems to work well enough, but it has one seriously annoying drawback. It is super-annoying, crazy-annoying. Cons Mimecast is okay, but it has one very annoying drawback. The biggest issue is how it handles email "deferral". Mimecast likes to sometimes hold email messages for some period of time (1-60 minutes in theory, I think) just in case it is the first of many spam messages. Often, these messages are account verification or password reset emails, which are increasingly necessary due to heightened security accross all services. This makes Mimecast exceedingly annoying to use. Furthermore, if I login to Mimecast and "permit" these messages, they are NOT accepted or released. Mimecast could fix this if they cared about their end users, but I get the impression that Mimecast just doesn't care about their end users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mikey B. Recruiter Information Technology and Services ### "In-inbox easy security" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 24, 2025 Pros Mimecast does a good job at filtering out spam, unwanted emails, and security threats - all contained within our email application (Outlook) and no need to even open the Mimecast portal. Cons It can significantly reduce link opening time. Every link in every email sent, is getting Mimecast protection, which does take a bit of time to then open as Mimecast screens it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CJ Chris J. Manager of Security Operations Food & Beverages ### "Overall a good tool that helps provide security and peace of mind" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 24, 2025 We’ve been running Mimecast for years now, and overall, it’s been a solid investment. We brought it in primarily to improve phishing protection, stop spoofed domains, and get a handle on attachment/URL-based threats. Pros Their impersonation protection has caught some very targeted BEC attempts that slipped past Microsoft’s native filters. The attachment sandboxing and URL protection are solid—particularly the time-of-click rewriting, which gives me a peace of mind when users go digging through old emails. The reporting abilities helped develop and continue to help improve our metrics program. Cons You’ll want to fine-tune the policies. Out-of-the-box settings are a bit aggressive, and we had to safelist a handful of legitimate newsletters and partners after some initial noise. We continue to get slip ups even after safelisting some legitimate domains/senders. The UI is kind of clunky and as we continue to build policies it is living up to the complexity that others have mentioned in other reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Daniel T. IT Engineer Automotive ### "Solid piece of software with lots of aditional features " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2025 I have used the software for years and have no thoughts of changing provider. It does eveything you want and also provides lots of stats and metrics if these are needed. Pros Not just a spam filter also includes functions like URL protect. Also Support is always helpfull Cons Some fine tuning need on some of the features e.g. the spam score, some times level 3 lets nothing through but level 2 will let most emails through. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) The software was useless and had few features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kiran R. Vulnerability Assessor Computer & Network Security ### "Solid Email Protection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 8, 2025 Pros First the User interface is very friendly. Even it has mimecast personal portal which is very useful to me. Integration was seamless with our other tools. Cloud based operation is great with less of our resources used. Security and protection is top notch. Spam and threat filtering is very effective. Cons If a mail is on hold due to spam policy, The notification to this is delayed by almost 15-20 mins. Nothing apart from that, great product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Durector Banking ### "Priority to organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2024 Very good overall. Security top priority Pros Ease of use. Security and collaboration with team Cons No real weakness noted. Familiar use now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bryan S. HD Mgr Health, Wellness and Fitness ### "Mimecast a Go!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 19, 2024 Mimecast offered a great value for the amount of things it does. Using digest emails allows IT to put the user into the mix Pros Mimecast does a great job of stopping spam and phishing. Cons Does not stop internal users from forwarding spam Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lucia M. HR Manager Management Consulting ### "A Very Secure Email Marketing Solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 29, 2024 Pros Email security gateway management is easy and very effortless to use. Cons Not an issue with MimeCast Email Security Switched from [Amazon API Gateway](https://www.capterra.com/p/234264/Amazon-API-Gateway/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Manager Medical Devices ### "Mimecast Email Protect" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 3, 2023 Overall Mimecast has been a good solution with decent support. Our largest issue is the huge cost increase year over year that has us looking for other solutions. Pros Mimecast is a great email protection service that provides integrations into other security platforms. Cons The yearly subscription cost jumped over 25% for a renewal. Switched from [GFI MailEssentials](https://www.capterra.com/p/88914/GFI-MailEssentials/) We needed greater protection and had to switch to a more complete solution. Alternatives considered [Proofpoint Threat Response](https://www.capterra.com/p/168480/Threat-Response/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZB Zuleika B. Account Executive SMB Computer Software ### "End User review Mimecast security" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 30, 2023 Happy to use Reliable Trustworthy Easy to understand Pros I had to do no set up; IT team set this up themselves and it actively appears on our emails It required little to none training for me to understand how to use it Reliable Cons Sometimes it would flag incorrect attachments, or if I was already in contact with someone it might then flag their email. This is also normal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119826/MimeCast-Email-Security/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Defender for Office 365 vs MimeCast Email Security](https://www.capterra.com/compare/119826-219685/MimeCast-Email-Security-vs-Microsoft-Defender-for-Office-365) [Hoxhunt vs MimeCast Email Security](https://www.capterra.com/compare/119826-233248/MimeCast-Email-Security-vs-Hoxhunt)