MimeCast

MimeCast Email Security


4.5 / 5
25 reviews


Average Ratings

25 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • MimeCast
  • www.mimecast.com
  • United Kingdom

About MimeCast Email Security

Protect emails by mitigating risk and utilizing email encryption and threat protection


MimeCast Email Security Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Encryption
  • Policy Management
  • Quarantine
  • Reporting/Analytics
  • Whitelisting / Blacklisting

MimeCast Email Security Reviews Recently Reviewed!


Daily use of this product is easy with lots of tools, resources and options, but we felt lied to.

Feb 02, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that there is a knowledge center with all kinds of information about how to build and use the system in the way that's right for you. I love that there are tons of classes and webinars not only about how to use this product, but how the product came improve your over all company.

Despite the cons listed below, we've enjoyed our daily experience with the service and I think its a reasonable alternative and provides the majority of the services as expected.

I think my favorite thing about this service is how much I can figure out how to do on my own, rather then calling and waiting on hold while someone remotes in and figures it out for me.

Cons: When we purchases this product, we explained many times exactly how we wanted it to work and what our firm's needs were. After too many long customer service calls we discovered that the way we wanted the software to work just wasn't what it was designed for. Whats more, apparently its not what anything in the industry is designed to do. Needless to say, we were very frustrated we'd done all this work to transfer us over to using Mimecast for our email security. I felt like if they'd just told us we were wanting the impossible, we would of reformatted our search and very likely still gone with Mimecast, but would of had realistic expectations.

Overall: It makes sending encrypted emails easy and the recipient a reasonably easy way of getting into the information.

Capterra loader

Great product that just works as expected. Easy to use and manage.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mimecast is a great product overall and just works as expected. Because it is a SaaS offering, setup and config is quick and easy and the overall reliability has been everything we expected it to be. Mimecast has also continued to innovate and introduce new offerings to enhance our overall security which is key to staying ahead of the curve from our perspective.

Cons: The only con I have with Mimecast is that the administrative console is not the easiest to navigate and is often slow. While the end user facing components are easy to use and do not require much training, the admin portal seems designed by engineers with less end-user perspective. It is also much slower to navigate than other websites.

Overall: Email protection

Mimecast Keeps Company Email/Data Secure

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that Mimecast has features that protect the integrity of our financial email. It's cyber security features are pretty resilient and effective as we aim to strengthen our cyber security measures. My company has just implemented this into our email systems and so far we have seen a change in the level of spam, spyware, malware and other hacking devices. I think we made a great choice going with Mimecast as it is a terrific company if you are looking for email management.

Cons: The only thing I do not like but am getting used to is the holding of email until it pushes to outlook. I guess this is protocol to verify outside email but it can be quite annoying as I noticed that some email is held until the end of the work day. I did however, learn that I could go into one of the Mimecast tabs in outlook to find emails that are on hold. No big deal.

Overall: The Mimecast Secure Email Gateway has provided us with trust and reliability when looking for a better way to manage our critical information in a more secure way. I trust that Mimecast will continue to do great things for our company. If I could put into better words, I would say that this company is totally worth the investment. I see great changes within my organization since it was launched here. We should to get so many emails that would attempt to get private information through false links. But it has seen been much improved with Mimecast. It has taken the guess out of what is real and what is fake.

Best Email Filtering we have found after using the other big names ones

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It stops 99.9% of the garbage and not just the obvious. The Phone plug in is easier to use then Apples mail and you can see all the email in it, crazy fast too. The Desktop app workk great with outlook, empowers the users and stops call to IT. Setup was easy and support gave us all the best practices to use.

Cons: The setup can be a bit tough BUT their support will walk you thru any and all issues. Wish there was more SSO options as we have users who would like most software handed to them completely configured and ready to us(no registering).

Overall: Freed up ALL IT resources for email filtering and monitoring. Rarely have to touch this product.

Capterra loader

Mimecast....it could be better

Nov 13, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: As a user of this software, I like that I can retrieve ANY of my past emails, even if they have been deleted. It gives me peace of mind that nothing is permanent, and I can keep my inbox organized with minimal emails, knowing that I can access anything at any point. I also appreciate the Mimecast app - I don't have to keep my email on my phone and receive constant updates about what is happening while I am outside of the office. I can log into the Mimecast app at my leisure and see everything that is going on.

Cons: I just think it is clunky. It is slow, it doesn't always work, and it sometimes disappears from my computer. Seriously - I've had to download and redownload multiple times (with the help of my IT department). I am unsure if that is because of the software itself or because of it's relationship with Outlook and Citrix, but there are definitely some bugs to smooth out. I also think that the search function is not as easy to use as most search functions. It takes a lot of filtering and keyword searching to find what I am looking for, and sometimes it is an impossible job.

Overall: I'd like to point out that I am approaching this review from a user standpoint. I want to make it clear that I am not part of my company's IT team, and I am aware that this program has contributed to cleaning up our email server and preventing potentially dangerous/harmful emails from entering our network. As a user, I see somethings that could be fixed, but I know that it is overall doing it's intended job which is good enough for now.

Capterra loader

Great email Security software

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ideal for monitoring emails and very simple setup for retrieve old emails. Integrates easily with O365 and user's can simply access their emails at anytime.

Cons: The software every now and then with some user's has ongoing errors with client credentials when passwords are reset, annoying some users.

Overall: Mimecast can be made more user-friendly and there could always be more improvements made.

Solid product with a lot of features and functionality

Nov 06, 2018
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Where do i begin?

This is an advanced product for email filtering.

It is solid and works well.

Solid product to put in front of your email server or your cloud platform instance as it offers better than average threat protection.

Cons: Interface is not intuitive at all and it will take some getting used to.

Overall: We use this product to protect about 8000 mailboxes.

Comprehensive Email Security

Jul 23, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very feature rich

constantly adding new features to increase layers of protection

integrates well with other Mimecast products

easy for users to understand Mimecast security alerts

Cons: configuring some of the policies can be confusing

occasional feature overlap

some SPAM email will still get through unless you set very strict filters

Capterra loader

Great cloud-based email scanning and filtering service.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly configurable. Very flexible. Provides multiple layers of protection on both inbound and outbound messages. Includes great tools for tracking and reporting.

Cons: Some of the layout in the admin console can be a bit confusing as to where certain settings are configured.

Overall: Highly-scalable and customizable email scanning and filtering in the cloud.

A very comprehensive email security product

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being a SaaS offering, Mimecast can scale with you. The support is fantastic, I have never had a bad experience and their knowledge base is extremely good.

Cons: navigating the web portal at first can be a bit confusing. Outlook add in a bit clunky at times.

Capterra loader

Nothing but excellence.

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MimeCast has helped so much in protecting us against Impersonation attacks which were a daily problem. IT helps us block nearly 10 000 Spam mails a week. since i implemented the MimeCast services my daily hours of work have been cut back and my stress levels have lowered. There support is phenomenal which makes me forget that i am dealing with a South African support line.

Cons: If you dont go on some training and try to setup MimeCast by yourself you will battle a bit so take up their offer on training.

Overall: Security

Great overall Email Protection

Feb 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple offerings

Cons: lacks protections vs phishing

Overall: Mimecast has been very effective in our environment. The product provides us with multiple types of protection against spam, malicious emails, and investigations.

We use mimecast as an additional layer of e-mail security. I mainly notice it when it pops up when I

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very important as a business to protect yourself from being hacked through e-mails. One of the largest issues is users being compromised by e-mails that make it through the spam filter and mimecast is a good way of making users stop and think before opening links.

Cons: I think that this software is fairly expensive considering the role that it plays, however, it is an important thing to get right.

Overall: Additional protection from e-mail hacks.

Mimecast is an additional security layer that I haven't felt much benefit from at all.

May 31, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Mimecast runs on the e-mail server side, so there was no change to the way I way or handle e-mails every day. The software guided me through device registration when opening links, and explained what was happening at each step and why.

Cons: Lots of e-mails that come from trusted sources have been marked as SPAM. This occurs on a regular basis. The fact that device registrations, to ensure links can be opened in e-mails, are based on a stored cookie is really inconvenient. This means that if I choose not to allow cookies, I need to register the device I am using (via a 2 factor emailed code) every time I click on a link in e-mail.

Overall: I haven't found any benefits from the software as yet. Maybe the benefits are the fact that my mailbox isn't crowded with SPAM, but, then again, it wasn't before MimeCast. I may be looking at this entirely wrong and not seeing the benefits that have been introduced, but I haven't felt them at all.

Capterra loader

Safe and Secure

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The new MimeCast personal portal is AWESOME. We recently switched to it from an outlook plugin version. I can't say enough about how easy it is to locate old emails and find emails that may have been blocked or flagged for security reasons. No more having to call the IT guy every time a "reset your password" email comes through. Win!

Cons: I honestly don't have any complaints. This is a very easy way to access my email remotely, search archived email, and filter out unwanted email.

Overall: The filters to search our email archive is fantastic. I've never seen a filter feature that has so many options, including date, keywords, subject, people, etc. Every time I log into the MimeCast portal, I leave finding what I was looking for.

very tight security

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It definitely protects my emails very well and it notifies me when an email or sender was blocked due to being unfamiliar

Cons: sometimes the emails get stuck in the cloud and you can't find it. The emails blocked but it can't be found. Sometimes the security is a little too tight

Overall: Protects my email

Capterra loader

Lots to like about this product

Oct 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We originally looked at proofpoint, but as a 300 employee company, it was too big and expensive for us. Also, the license count minimums for PP were very high. Mimecast came in about 60 percent less, for very similar services. Our biggest threat was phishing, and executive spear phishing. With a 100% SLA uptime, email continuity, 99 year archiving with unlimited data, and basically just rerouting your MX record, this service is a no brainer.

Cons: My only beef was I was told by sales you could use this with non dedicated hosted exchange at rackspace, but after the sale I was told its not true. We moved to 365.

So you want to get rid of all the junk coming into your email server?

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Spoofs, wanncry, spear phishing to the CFO, AP clerks. Its a legitimate concern. We looked at proofpoint, but the minimum head count for licensing was 350. In comes mimecast. They focus on the emerging small and medium businesses who are not fortune 500 (though PP does protect half of the fortune 500) and the software does a fantastic job. Its quite literally just an MX record change to get on board.

Cons: Honestly, I've not found anything yet. Thus far its been perfect. I'm working through a small .msi deployment issue of the outlook toolbar addon, but that's about it.

I'm new to this, but so far it is working great to reduce possible spam to my email.

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use with this product. I'm new to it and am more accustom to using another Email Firewall product, but the company switched to this of late. It allows for easy permanent block or permittance of emails from a specific domain that could potentially be harmful at the start.

Cons: The controls are pretty easy. I've had occasions where I permit an email and another email from the same location is later potentially blocked, but this could have been due to the domain or headers of the email being adjusted slightly so it wasn't recognizable by the product.

Cant say enought good things about mimecast

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mimecast does its job very well Not much gets by it.

Cons: when you first start with Mimecase the growing pains are a real pain. However their support is second to none

MimeCast

Sep 21, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an effective alternative for sending large files via email. I like that it gives me the option to password protect.

Cons: That I constantly need to be integrating it to my outlook and maybe the instructions sent to the recipient could be more visibly appealing. I don't like that it limits access to 30 days only instead of being able to customize the time frame.

Overall: It works, it's easy and its reliable!

Capterra loader

ABSOLUTELY TERRIBLE

Jan 11, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: We have a 3 year contract, and they do not abide by their SLA's at all. We will be shredding the contract, and moving back to barracuda. Our email system was infiltrated 3 times in a week, even after Mimecast themselves set up the policies to prevent this. They can not support a thing, account reps dont answer, and no one responds. They just want your money for nothing in return.

Overall: Just headaches

Excellent technical support team, very supportive

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: cloud service and enforced TLS, customizing branding abilities and pricing was really good. the staff was really supportive whenever I asked any question.

Cons: I would like to see more features expanding from email security and ability to grow in the market of cloud strategy competitively.

Wouldn't move to O365 without it.

May 17, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: One of the only solutions I've found that provde continutity for O365. Works with on premise, cloud or Hybrid.

Cons: Still needs calendar and contact in the continutiy client. The community group is very active and the features are planed for upcoming releases.

The new email security top dog

Oct 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to create various spam protection policies, sync with active directory and block and filter emails based on either email address or domain.

Cons: The UI can be difficult to navigate, some things are in multiple places, but do different things. Confused? Yeah me too.