--- title: "Ordyx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ordyx Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/119838/Ordyx/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Ordyx Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ordyx ## What is Ordyx? Ordyx POS is a state of the art hybrid point of sale system for restaurants of all sizes. With Ordyx, you can manage your restaurant from anywhere in the world with an internet connection. As manager, you can know exactly what is happening in the restaurant in terms of everything from open orders to current inventory levels. You can even approve voids or comps via your smartphone and/or receive alert text messages to you phone when selected events occur at the stores. ## What is Ordyx used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 57% Neutral 19% Negative 24% Starting price $59.99 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ordyx?[Manage this product listing](https://www.g2.com/products/ordyx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ordyx 3.3 (21) VS. [4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $59.99 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (21) Ease Of Use 4.2 (113) Value For Money 2.7 (15) Value For Money 3.8 (104) Customer Service 2.9 (21) Customer Service 3.7 (109) ## Ordyx alternatives [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/) [4.6 (114)](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) ## FAQs about Ordyx Overview ### Which roles and teams benefit most from Ordyx? Ordyx is most used by restaurant owners, operators, and partners who manage daily service, sales, and business performance. General managers and food and beverage managers use it to oversee staff activity and operational reporting, while operations managers and event coordinators track venue workflows. Presidents and vice presidents monitor performance across locations. Answer based on 21 reviews Overview ### What company size and specific industries is Ordyx built for? Ordyx is designed for small to mid-sized businesses in full-service dining, quick service, bars, nightclubs, and hotels. It fits food and beverage operations that need cloud-based point-of-sale access on standard terminals and mobile devices. Features and Usability ### What are the key features of Ordyx? Ordyx offers point of sale (POS) integration and restaurant POS features, along with order management, inventory control, and table management. It also includes billing and invoicing, payment processing, reporting and analytics, SMS messaging, access controls/permissions, and integrations for accounting, CRM, and third-party systems. Integrations ### Which third-party tools and platforms does Ordyx integrate with? Ordyx integrates with 19 third-party tools and platforms, including accounting, payments, and hospitality systems such as QuickBooks Online Advanced, authorize.net, Worldpay for Enterprise, Mailchimp, ADP Workforce Now, HotSchedules, Google Maps, Marketman, RoomKeyPMS, and WebRezPro. Getting Started and Support ### What training and onboarding options does Ordyx offer? Ordyx provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does Ordyx offer? Ordyx provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as helpful when issues are resolved quickly, but some report slow follow-up, hard-to-navigate help, and inconsistent communication, especially when complex setup or reporting problems need attention. Answer based on 7 reviews ## Features AI summary Based on 1,457 Restaurant Management reviews Capterra data shows that buyers of restaurant management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Ordyx supports all three features that reviewers rate highest: **Order Entry**, **Order Management**, and **Online Ordering**. Combined, these capabilities help businesses process orders accurately, keep service moving across channels, and manage both in-house and digital sales more efficiently, allowing teams to improve order flow and deliver a better guest experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Barcode Recognition The ability to identify a barcode on or within an image or packaging Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Ordyx 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catering Management: Manage catering operations/processes - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Planning: List of food items to serve in any type of meal including main dishes, side dishes, and desserts. - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Separate Checks: Generate separate bills for various meals and combos within a complete order - Single Property: One location - SMS Messaging: Send messages via SMS - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 2.9 (15) 2.9 Based on 15 reviews ## Pricing Value for money 2.7 (15) Basic $59.99 Per Month Value for money 2.7 (15) 2.7 Based on 15 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[ RepeatRewards](https://www.capterra.com/p/131700/RepeatRewards/)[ Pike13](https://www.capterra.com/p/225933/Pike13/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.9 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (21) 2.9 Based on 21 reviews ## User reviews Overall rating 3.3 Based on 21 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(10) 3(4) 2(2) 1(3) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Aviation Management Consultant Used the software for: 3-5 years ### "We have used Ordyx as our Point of Sales system for the past 3 years at our alehouse and grill." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 January 22, 2018 Much improved over previous system, do recall what it was, Pros Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good. Cons Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Food and Beverage Manager Used the software for: Less than 1 year ### "Good system, but not easy to learn without instruction" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 29, 2019 Overall, a good program for basic functions. Lack of trained knowledge makes it hard to use efficiently and getting support can be a challenge at times. Pros Generally, it is easy to add items to this system. We use it as our POS and out timekeeping system. The ability to add/edit employees is good. Cons There are several things that I do not like about the system. FIrstly, it is not easy to learn without direct tuition from a trainer at ORDYX. The customer support system seems difficult to navigate and there is not very good immediate response from the team. (not enough of them?) Without better knowledge, it feels difficult to utilize many of the higher end features of this system. In addition, use of remote platforms is difficult, bordering on impossible and getting help in solving the problem is equally difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 1-3 years ### "Ordyx is a generally fine software, but a few quirks interfere with it being great. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 24, 2017 It interfaces with out hotel software, that's about it. Pros Generally easy to train staff, being able to log in from anywhere to look at reports, generally inexpensive. Cons Ordyx is on the verge of being a great program, but a few quirks make it a very frustrating project at least once a month. \* Customer support is severely lacking. Payment issues from Ordyx' end once locked me out of the back end for several days. While some staff tried to help, calls were not returned, commitments to reprogram the menu were ignored, and managers generally didn't help at all. All of the issue was caused by Ordyx, but I never got an apology. \* Several issues were beyond tech support's means for 3 days, then another tech would solve it in a moment. Weird side menus that appeared on some items, or the system rearranging menu items at random because of a setting only Ordyx can change, required me to follow up for days before it was resolved. \* It would be helpful if tech staff signed names to e-mails, so I know who may be involved with the issue. \* Automatic timeout on back end means it's very tough to keep an eye on sales as the day progresses - what should be a 1-button refresh is 30 seconds. \* Closing and reopening store is a useless portion of the program - we don't do it, which means many reports just don't work. \* No ability to remove tip line from receipts. \* Weird phrasing on things (recipes instead of items) makes learning back end confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "The Support went down the tubes " 4.0 December 26, 2017 There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company. Sad to say they used to but not anymore. Pros The mobility of accessing the POS from anywhere. They have been receptive to suggestions in the past. They used to be very good at all levels Cons If there is a problem the support is nothing like it used to be they hire inept tech people that sound like you are interrupting the game time and are unwilling to make an effort to help resolve anything. I have been with this company for 3.5 years now paying the monthly fees for 3 locations and in the recent year, the support has gone down to nothing anything like it was before. I think that they maybe grew too fast and lost sight of what keeps customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Ease of use, provides most features needed and pricing is reasonable." 4.0 July 24, 2017 Pros The quickness of transaction entry in a high volume environment and the backend management. Should not have to enter minimum number of words Cons Lack of customized searches in what should be a very flexible database format. Lack of automatic customized report generation on a routine basis. Easy physical inventory entry(barkeep app for example). Lack of feature request form with follow on status. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer BM Used the software for: 3-5 years ### "Ordyx has the power to make you earn less money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 21, 2020 If you are lucky they will support you (answering the phone) on weekends, consider a miracle if they can solve your problem. Pros Cheap, Super Cheap. Really cheap P O S Cons You get what you paid for... Do you know What I mean? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer OWNER Used the software for: Less than 1 year ### "Don't go with Ordyx" 1.0 March 8, 2017 System has major flaws in reporting and we acitvely seeking new POS system. In addition TERRIBLE customer service on all counts. Do not go with this company. Pros None. Cons Clunky interface, MAJOR reporting error, lack of customer service. In the face of these major issues we were not contacted by management and no effort was made to keep our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner ### "The Best that I have found, and I searched everywhere" 5.0 August 11, 2017 Pros : Overall It is a good product. I like the fact that I can see everything on my POS in real time. What my sales are and who is clocked in from anywhere in the world. Another feature that I look at everyday day is what the sales were on the same day last year. This feature is very useful to me because I watch my numbers everyday. It is very easy to update a menu item price or add new items. They have implemented some suggestions and they seem to continually have regular updates that have made improvements. I have used Ordyx for about 18 months now and have never had a system failure, other than user errors that we called in and they helped us fix it fast. Cons: The inventory is not very easy to maintain , It needs to be set up to make it easier to input and update inventory items . The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction. The customer support need some improvement , they have all been nice helpful except that most never identify themselves. I would be an improvement if the would train them all to say something like "Ordyx support this is \_\_\_\_\_\_ how can I help you" instead of a very quick "support " that you can not even understand. It has been many months that we have had to call them because we have not had any problems , but in the first few months there was a few calls. Also too much background noise makes it hard to understand them sometimes. Other than that they do a good job and have been open minded to improve. Thank you Ordyx for making my life easier Joe Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Partner Used the software for: 3-5 years ### "A couple small things would make it the best POS on the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 2, 2017 It takes some time to learn all the ins and outs but when you have it it's can be very easy. Pros Back office reports. Prompt for tab! Mobil Alerts. Adjusting the timeout. The help center/zen desk. Cons The way you have to split tickets. How the happy hours are done. Customers can not do their permissions on their own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: I used a free trial ### "Restaurant software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 13, 2020 It's wasn't the worst but it wasn't the best ill choose another software Pros The pros about the software is keep all you sales in one place it a great way to stay on top of you sales Cons The cons is the price of software after free trail is a little to high for me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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