# Ordyx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ordyx Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/119838/Ordyx

---

# 

 Ordyx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ordyx

## What is Ordyx?

Ordyx POS is a state of the art hybrid point of sale system for restaurants of all sizes. With Ordyx, you can manage your restaurant from anywhere in the world with an internet connection. As manager, you can know exactly what is happening in the restaurant in terms of everything from open orders to current inventory levels. You can even approve voids or comps via your smartphone and/or receive alert text messages to you phone when selected events occur at the stores.

## What is Ordyx used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

57%

Neutral

19%

Negative

24%

Starting price

$59.99

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ordyx

3.3 (21)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$59.99

Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (21)

Ease Of Use

3.8 (111)

Value For Money

2.7 (15)

Value For Money

3.6 (102)

Customer Service

2.9 (21)

Customer Service

3.6 (107)

## Ordyx alternatives

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/)

[4.7 (112)](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/)

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

[4.4 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Ordyx 70 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accounting functionality within the system, not requiring integration with third-party tools

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Manage catering operations/processes

Track employees' arrival and departure timings for payroll purposes

Manage budgets, track and optimize spending and align capacity to workload demand

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Report on the allocation and distribution of labor costs across projects

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

List of food items to serve in any type of meal including main dishes, side dishes, and desserts.

Access software remotely via mobile devices

Manage and support multiple locations

More than one location

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

Tracks and processes online orders

Accept and process online payment transactions

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Store recipes, enable recipe modification, and generate data required for production records

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

For retailers

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Generate separate bills for various meals and combos within a complete order

One location

Send messages via SMS

Distribute a bill into multiple payers according to the proportion suggested by the payers

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

2.9 (15)

2.9

Based on 15 reviews

## Pricing

Value for money

2.7 (15)

Basic

$59.99

Per Month

Value for money

2.7 (15)

2.7

Based on 15 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[

RepeatRewards](https://www.capterra.com/p/131700/RepeatRewards/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (21)

2.9

Based on 21 reviews

## User reviews

Overall rating

3.3

Based on 21 reviews

Filter by rating

5(2)

4(10)

3(4)

2(2)

1(3)

Mentioned topic

Sorted by most recent

LB

Leandro B.

BM

Restaurants

### "Ordyx has the power to make you earn less money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 18, 2020

If you are lucky they will support you (answering the phone) on weekends, consider a miracle if they can solve your problem.

Pros

Cheap, Super Cheap. Really cheap P O S

Cons

You get what you paid for... Do you know What I mean?

Reasons for choosing Ordyx

i did not. Was already running

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2020

Hello Leandro, Thank you for your feedback. We apologize for your experience with our solution. We are constantly looking for ways to improve. However, we do not recognize your store name. Please reach out if there is anything that we can assist you with, as we do offer free 24/7 support and unlimited training. Thanks, Team Ordyx

Denishia W.

Owner

Apparel & Fashion

### "Restaurant software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 9, 2020

It's wasn't the worst but it wasn't the best ill choose another software

Pros

The pros about the software is keep all you sales in one place it a great way to stay on top of you sales

Cons

The cons is the price of software after free trail is a little to high for me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Food and Beverage Manager

Restaurants

### "Good system, but not easy to learn without instruction"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 28, 2019

Overall, a good program for basic functions. Lack of trained knowledge makes it hard to use efficiently and getting support can be a challenge at times.

Pros

Generally, it is easy to add items to this system. We use it as our POS and out timekeeping system. The ability to add/edit employees is good.

Cons

There are several things that I do not like about the system. FIrstly, it is not easy to learn without direct tuition from a trainer at ORDYX. The customer support system seems difficult to navigate and there is not very good immediate response from the team. (not enough of them?) Without better knowledge, it feels difficult to utilize many of the higher end features of this system. In addition, use of remote platforms is difficult, bordering on impossible and getting help in solving the problem is equally difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2020

Thank you for your review! We appreciate your feedback. At Ordyx we are constantly working on improving our software to provide our customers with the best service.

AU

Anonymous User

Aviation Management Consultant

### "We have used Ordyx as our Point of Sales system for the past 3 years at our alehouse and grill."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

January 19, 2018

Much improved over previous system, do recall what it was,

Pros

Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.

Cons

Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2020

Thank you for your review! We appreciate your feedback. At Ordyx we are constantly working on improving our software to provide our customers with the best service.

JR

Joe R.

owner

### "The Support went down the tubes "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 23, 2017

There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company. Sad to say they used to but not anymore.

Pros

The mobility of accessing the POS from anywhere. They have been receptive to suggestions in the past. They used to be very good at all levels

Cons

If there is a problem the support is nothing like it used to be they hire inept tech people that sound like you are interrupting the game time and are unwilling to make an effort to help resolve anything. I have been with this company for 3.5 years now paying the monthly fees for 3 locations and in the recent year, the support has gone down to nothing anything like it was before. I think that they maybe grew too fast and lost sight of what keeps customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Andrew K.

Partner

### "Failed to deliver"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 21, 2017

Pros

It has some features outside a normal POS but I was never to see them actually work successfully.

Cons

You have no access to the system until after you go live. They had a 2 months to get the system ready for us and it would take weeks before they would be able to make changes you requested. I would stay away from this system at all costs. Customer services and implementation is appalling. To be honest it was so bad it seemed like a scam.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2017

Thank you for your review. Your feedback is very important to us and we always want our customers to have a great experience when using our system. We have noticed your experience has been due to miscommunication with a third party integration. One of Ordyx¿s many features is the ability to integrate with different companies in order to make this work there is a protocol that needs to be followed, as well as clear communication between all three parties. However, the software from the third company is designed to be mostly compatible with retail stores and not restaurants which made it challenging for them to integrate with a restaurant focused POS as the restaurant complexity of modifiers, sides, etc does not exist in retail. If you feel there is functionality missing in Ordyx or if you have a suggestion for a new cool feature, send us an email to suggestions@ordyx.com or click on the Suggestions link in the Ordyx back office.

LA

Les A.

Owner

Hospitality

### "Good for the most part, has some annoyances"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 12, 2017

it runs my business adequately

Pros

its fairly easy to make changes in the back office. that's about all I can think of for what I like most

Cons

Hate that it wont let me put a zero "0" in for a tip and it removes it from the no tip count. Some people tip cash, so why wont it accept "0" as a value and not count against us when closing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jessica H.

Operations Manager & Event Coordinator

Restaurants

### "Your system is very hard to use in the BOH features. It has a lot of bugs that need fixing. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

August 11, 2017

None

Pros

Some features are nice, like merging and splitting checks. The complimentary features are very customizable. I like that some menu items can have prompts and modifiers but they don't all have to.

Cons

There are a lot of bugs. Whenever a check is split drinks are resent to the server screen which causes incredible amounts of waste.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Loyd T.

Owner

### "Onboarding was the most negative part of our experience. Complete lack of communication/understandin"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 4, 2017

Pros

Tablet function, menu customization, fast response for cloud based service. Easy to train someone new to system

Cons

Individual preparations can not be colored red on the kitchen ticket. We need to cherry pick individual preparations if we need it to print in red. Example: temperature

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Matthew F.

Partner

### "A couple small things would make it the best POS on the market"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 31, 2017

It takes some time to learn all the ins and outs but when you have it it's can be very easy.

Pros

Back office reports. Prompt for tab! Mobil Alerts. Adjusting the timeout. The help center/zen desk.

Cons

The way you have to split tickets. How the happy hours are done. Customers can not do their permissions on their own.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2017

Thank you for your review! We appreciate your feedback! At Ordyx we are constantly working on improving our software to provide our customers with the best service.

[View all Reviews](https://www.capterra.com/p/119838/Ordyx/reviews/)

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