# Page 66 | Paychex Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 66 - Is Paychex Flex the right Payroll solution for you? Explore 1783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119841/Paychex-Flex/reviews

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Paychex Flex

4.2 (1783)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 66 - Reviews of Paychex Flex

## Showing most helpful reviews

Showing 1626-1650 of 1783 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VG

Valarie G.  
HR & Operations Manager  
Philanthropy  
Used the software for: Less than 6 months

### "Formatting is not attractive and user friendly"

September 22, 2017

3.0

The format should be much more user friendly and have clearer delineation of when inputting time in the system.

Pros

Inputting time Reviewing your time Retrieval of W2s Retrieval of paystubs Option to switch in-between time pay periods Able to make adjustments to your time after payperiod has past

Cons

Not a clear delineation of where to input date and time. It appears as if it's going on the other line. Also, you are able to see other employee's time, which is a huge problem.

Review Source

KJ

Kathy J.  
treatment coordinator  
  
Used the software for: Less than 6 months

### "paychex review"

November 21, 2016

4.0

Paychex is a very easy system to sign in and out of. It provides the total hours for the week worked along with total lunch hours.

Review Source

RC

Roni C.  
Orthodontic Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Good Paychex Flex"

November 21, 2016

5.0

Very easy to use, very easy to understand and show others

Pros

Easy to use

Cons

Takes a little too much time to clock in/out

Review Source

cR

carlie R.  
Treatment Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "Love this system!"

November 21, 2016

5.0

Very easy to use. Love love love. I would recommend this product to anyone. Very simple and cute setup.

Pros

easy to navigate.

Review Source

JL

John L.  
Account Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "paychex"

January 9, 2020

5.0

great experience overall, made the process very easy

Pros

paychex was amazing when we used it. no clock in or out required, easily accessed w2s, really no complaints

Cons

loved using paychex - can't think of anything bad to say about it. dont have something i liked the least

Review Source

MF

Melissa F.  
Dental Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Dental Assistant"

November 23, 2016

5.0

I have never experienced any problems with this site! Always easy to use.

Pros

Secure and easy

Cons

long log in wait at times

Review Source

jP

jaye P.  
Call Center  
Medical Practice  
Used the software for: 1-2 years

### "It is very easy to yese"

November 7, 2017

5.0

Pros

The product is very easy to use. Everything is simple and self explanatory. I would recommend to others.

Cons

Sometimes the down time is inconvenient. Sometimes it freezes for no reason and you are not able to log in

Review Source

JA

Julianna A.  
Call Center Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "BEST EVER "

November 21, 2016

5.0

BEST WAY TO CLOCK IN AND OUT AND BE I CONTROL OF YOUR OWN TIME .

Pros

I CNA CONTROL AND SEE MY TIME

Cons

NONE ITS GREAT

Review Source

wY

wendy Y.  
dental hygiene  
Medical Practice  
Used the software for: Less than 6 months

### "paychexfflex review"

November 23, 2016

3.0

most times I have good success with the product. sometimes there are issues with it coming up or the clock not appearing

Review Source

TJ

Tosheena J.  
Dental Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Easy-to-use "

November 22, 2016

4.0

I use this product everday. Very easy to use and gives me a lot of information about my vacation and personal time off.

Review Source

EB

Emily B.  
Call center  
Medical Practice  
Used the software for: Less than 6 months

### "Good"

December 6, 2016

4.0

I use it everyday for work. Works very well. However, sometimes it does not always recognize when I clock in and out.

Review Source

MO

Marissa O.  
Treatment Coordinator  
Insurance  
Used the software for: Less than 6 months

### "Paychex is the best!"

December 7, 2016

5.0

Using paychex is my favorite part of the day. I love that I am able to look at all of my pay-stubs whenever I need.

Review Source

JC

Jennifer C.  
Adminstrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good HR Tool"

December 12, 2018

4.0

Pros

Easy to access employee info and create reports

Cons

Not all info flows from payroll software

Review Source

CH

Charlaine H.  
Assistante  
Design  
Used the software for: I used a free trial

### "Logiciel de Paie et de suivi de temps"

October 25, 2023

5.0

Pros

J'aime bien ce logiciel car son système d'arlerte est juste incroyable, et la gestion de Paie est fait de manière précise

Cons

C'est un bon logiciel, je le recommande à tous

Review Source

VH

Valerie H.  
Dental hygienist  
Medical Practice  
Used the software for: Less than 6 months

### "Easy, convenient"

November 21, 2016

5.0

Paychex flex is easy and convenient to review payroll info and I love the app to log in from my mobile device

Review Source

TZ

Tracy Z.  
Dental Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Dental Assistant"

November 21, 2016

5.0

I like paychecks. Always had a good experience with them.

Pros

you can look everything up online

Cons

no cons

Review Source

KH

Katherine H.  
Technical Writer  
  
Used the software for: 1-2 years

### "my company uses work compass for fsa, w2s/tax info and our 401k"

June 23, 2017

4.0

easily can hr related info

Pros

it's easy to use. the information is right there. the upgraded dashboard has been helpful. it's nice having an easy way to access your W2s.

Cons

It does seem like there is quite a bit of system downtime. I'm not sure why FSA info pops up in another window.

Review Source

AV

Alexandra V.  
EFDA  
Hospitality  
Used the software for: Less than 6 months

### "EFDA"

December 6, 2016

4.0

Takes forever to clock in , I feel like they should make an easier faster more efficient way to clock in

Review Source

DD

D D.  
dental hygienist  
Medical Practice  
Used the software for: Less than 6 months

### "review "

December 6, 2016

3.0

its okay. makes easy complicated. the system we were using before was easier but this is okay too.

Review Source

lE

lexi E.  
Front desk  
Medical Practice  
Used the software for: Less than 6 months

### "Review"

December 6, 2016

5.0

Very user friendly. Would recommend this to any corporation any day of the week.

Pros

Easy to use

Review Source

AH

ASHLEY H.  
CALLCENTER COORDINATOR  
Medical Practice  
Used the software for: 2+ years

### "PAYCHEX FLEX"

June 7, 2017

5.0

Pros

PAYCHEX FLEX IS VERY EASY TO ACCESS. I LOVED ALL THE FEATURES IT OFFERED AND HOW IT SHOWED US EVERYTHING

Review Source

MC

Mario C.  
Assistant General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great Payroll system"

February 16, 2018

5.0

Pros

Super easy to use, our employees get paid quickly and they always give out physical paystubs even to those on direct deposit

Cons

Only complaint I have is that year end tax filing is an extra charge rather than included in the price.

Review Source

lR

l R.  
pa  
Medical Practice  
Used the software for: Less than 6 months

### "great product!!!"

December 6, 2016

5.0

Software is easy to use and navigate. Compared to others I have used this is by far the best!!

Review Source

DM

Danielle M.  
Treatment Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "PayChex Review"

December 22, 2016

3.0

I use this product for my job. It has some glitches but when it works it is very easy to use.

Review Source

kM

kimberly M.  
Practice coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "easy peasy "

February 10, 2017

4.0

takes some time signing in but otherwise great and easy to use. everything at your fingertips

Review Source

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