# Page 72 | Paychex Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 72 - Is Paychex Flex the right Payroll solution for you? Explore 1799 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119841/Paychex-Flex/reviews

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Paychex Flex

4.2 (1799)

[View alternatives](https://www.capterra.com/p/119841/Paychex-Flex/alternatives/)

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Last updated April 15th, 2026

# Page 72 - Reviews of Paychex Flex

## Showing most helpful reviews

Showing 1776-1799 of 1799 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KE

Kara E.  
Recruiter  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Paychex"

November 2, 2018

4.0

Paychex is a great tool for companies to use with their employees. As an employee I can easily access my information in a clear and efficient way.

Pros

Pay checks is clear and easy to find information. It is organized. The categories make it easy to budget. The categories even include reimbursements and your companies stipend for insurance.

Cons

I have not cons concerning this product. It is a simple way to view your earnings and keep track of income coming in.

Review Source

DM

Danielle M.  
Accountant  
Retail  
Used the software for: Less than 6 months

### "Paychex Flex Overview"

July 18, 2016

2.0

Pros

The organization of the layout is very user-friendly.

Cons

This product does not accommodate extra levels of security.

Review Source

KT

Kerri T.  
Dental Hygienst  
Medical Practice  
Used the software for: Less than 6 months

### "Easy Access"

December 7, 2016

5.0

This is a great way to clock in and out and be able to see your previous hours and paychecks.

Review Source

KN

Kristen N.  
Child care provider  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Easy to use"

December 7, 2016

4.0

The program is easy to use and works without problems, even for those inexperienced with it.

Review Source

AM

Angela M.  
Director of HR  
Computer Software  
Used the software for:

### "PayChex"

February 13, 2017

4.0

I am currently visiting the idea of switching payroll providers and the ease of the system, user friendliness, and features are very attractive.

Pros

Ease of use and can integrate with HRIS platform

Cons

I have not been in the system to evaluate as of yet.

Review Source

sJ

sushmitha J.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Best"

November 21, 2016

5.0

Easy to use and pretty clear for everyone. Comfortable as it has mobile app

Review Source

PZ

Paul Z.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Great!!"

November 15, 2016

5.0

I own a small company that uses the product. Very happy with it so far

Review Source

MM

Melonie M.  
Executive Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Paychex Flex"

November 15, 2016

3.0

For a typical user it seems cumbersome to request PTO and somewhat confusing as the amount of PTO you are requesting. I am salaried so I do not need to clock in/out. Some of the feature titles are somewhat confusing to me as well. I have worked with payroll software for many years as an administrator so I am very experienced with it.

Pros

Being able to log in and print only the pay stubs that are needed/wanted.

Cons

Having to answer a security question every time you log in.

Review Source

AM

Ashley M.  
Technician  
Cosmetics  
Used the software for: Less than 6 months

### "Inexpensive and good"

January 2, 2023

5.0

Pros

Inexpensive, easy to use, good features

Cons

None, it is a good program I’d recommend

Review Source

rG

robin G.  
office manager  
Construction  
Used the software for: Less than 6 months

### "fast so no time is waisted"

August 27, 2018

5.0

It is the employees at paychex that makes the most difference. I always have a good experience, Customer support is my payroll , they always goes over and beyond to help me.

Pros

easy to understand when I need to get any reports I have not really used it much yet. i rely on paychex for any concerns

Cons

no problem yet. I feel confident my payroll person will help me in any way if i ever need to use it i know it well be fine

Review Source

WC

Wendy C.  
Account Manager  
Insurance  
Used the software for: Less than 6 months

### "Paycheck Flex"

June 27, 2019

4.0

Pros

Paycheck Flex was easy to use compared to other similar software I have used in the past.

Cons

I wish there were more options or a better central tool bar that was just a little easier to use.

Review Source

EO

Emeka O.  
Student/Founder  
  
Used the software for: Less than 6 months

### "The software does wht it's supposed. Can't argue with that."

July 21, 2017

4.0

Pros

I like the fact that I can plan the payrolls while also being able to to keep track of them along the way.

Cons

It might be my own personal preference, but I wish it was a bit easier to use. Maybe a more user friendly interface to make tracking of payments easier.

Review Source

DR

Donnie R.  
Real estate sales person  
Real Estate  
Used the software for: Less than 6 months

### "Paychex Flex Review"

October 18, 2018

5.0

Pros

Convenient to use, hassle-free! I can be able my workflow, payroll in one click. This is highly recommended!

Cons

sometimes it takes time in browsing some features. Needs some updates and features.

Review Source

RM

Ramar M.  
Collections Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Paychex Flex Review"

November 21, 2016

4.0

This product is very user friendly and informative. I would recommend to anyone going forward!

Pros

The layout is very simple and easy to read

Cons

The security features can be a hassle at times but they are needed to ensure our privacy.

Review Source

SP

Samuel P.  
General Dentist  
Medical Practice  
Used the software for: Less than 6 months

### "Paychex Review"

December 7, 2016

4.0

I have never used this system until May of this year. I have never had any problems with the paychex system. It is easily accessible to see fine details if needed, and always deposits my check correctly and on time.

Review Source

KI

Kirsten I.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Good so far"

December 20, 2016

4.0

From the past few times that I have logged in over the software, it runs smoothly without any complaints and easy to use.

Pros

Ease to use online.

Cons

None.

Review Source

DF

Destiny F.  
Destist  
Medical Practice  
Used the software for: Less than 6 months

### "Paychex flex"

December 8, 2016

5.0

Very user friendly. Easy to navigate and team is easy to work with if there is ever a problem

Pros

ease of use

Cons

Haven't had any issues as of yet

Review Source

CA

Chelsie A.  
Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Paychex!"

December 7, 2016

4.0

Liked the ease of use with the service! I used to use it in my old retail job at Tim Hortons! It was nice!

Review Source

GP

Glenn P.  
Dentisy  
Medical Practice  
Used the software for: Less than 6 months

### "Best payroll service out there "

November 21, 2016

5.0

Very professional. Website is easy to use and has good security.

Pros

Accurate and easy to use

Review Source

BB

B B.  
Dental  
Medical Practice  
Used the software for: Less than 6 months

### "Paychec"

November 24, 2016

4.0

Easy and convenient to use. Doesn't take long to learn how to use and easy to review history.

Review Source

bB

brooke B.  
dental hygienist.  
Medical Practice  
Used the software for: Less than 6 months

### "paychex"

December 9, 2016

5.0

paychex is very easy to use and I love how I get notifications when my checks are updated.

Review Source

CK

Chris K.  
Dentist  
Medical Practice  
Used the software for: Less than 6 months

### "Excellent"

December 7, 2016

5.0

Excellent. Great product! Easy to use! Easy to learn. Easy to follow

Review Source

ED

Emily D.  
Insurance  
Insurance  
Used the software for: Less than 6 months

### "Thumbs up"

December 7, 2016

5.0

Great product much software wow so good stuff very computer

Review Source

MS

Meredith S.  
Dentist  
Medical Practice  
Used the software for: Less than 6 months

### "Paychex"

November 21, 2016

4.0

I have had some experience but find the site easy to use

Review Source

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