# Page 8 | Paychex Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Paychex Flex the right Payroll solution for you? Explore 1798 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119841/Paychex-Flex/reviews --- Paychex Flex 4.2 (1798) [View alternatives](https://www.capterra.com/p/119841/Paychex-Flex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of Paychex Flex ## Showing most helpful reviews Showing 176-200 of 1798 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use mE mateo E. customer care Marketing and Advertising Used the software for: 6-12 months ### "the worst of the worst" October 23, 2024 2.0 not the greatest, because the system would make me late many many times. Pros a clear view of your paycheck and info for your paycheck Cons the system crashes frequently, super slow start up and doesnt remember face ID very well. Review Source TP Trina P. Provider Maintenance Insurance Used the software for: 2+ years ### "PayChex easy program" October 31, 2024 5.0 My over all experience was the program was really simple and was able to move around in the program with ease. Pros Though it's been quite a while, the program was really easy to manage. Cons Paychex is what it is. I was only able to use it to input work hours and or vacation time. Review Source RS Robert S. Payroll Specialist Staffing and Recruiting Used the software for: 6-12 months ### "Try something else" November 12, 2024 3.0 It was easy to use for payroll, but integrating it with other software was a chore. Pros It was simple to use and needed very little experience to use it. Cons The software does not have a good presentation, it did not look nice and seemed basic Review Source VR Verified Reviewer Test Technician Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Paychex Flex Review" October 21, 2024 5.0 Pros Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it. Cons I have not utilized any other features than checking the weekly payrolls (I much I got paid) and sick time, so if you expect any other advanced features, there would be another better choice than Paycheck Flex. Review Source DH Debbie H. Library Clerk Libraries Used the software for: 2+ years ### "Paychex Flex" September 17, 2024 3.0 We've been using Paychex Flex for almost 10 years now. Pros It does any kind of math for you, shows anniversary date when hired, keeps track of sick & vacation times, and gives tax info Cons Using the TAB key to get to each box can be a chore. I have the same schedule everyday. There should be a way to put my hours in one day and have it copy for the other days. I have to individually punch in my hours for each day. Time consuming. Review Source GR GEORGE R. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Paychex make timesheets and payroll easier." November 4, 2024 5.0 Very comfortable with all it can do. It is flexible as indicated in the name, and easy to use. Pros The ability to carryover data from pay period to pay period. Cons Would like a time picker rather than key in 9:30 am to 5:30 pm…or be intuitive to know if I put in 9:30 am and key in 5:30, it would presume pm. Review Source TN Traci N. Nurse practitioner Hospital & Health Care Used the software for: Less than 6 months ### "Paychex flex super easy " November 21, 2024 5.0 Use daily for recording punches for attendance. Quick and easy colorful to make it easy to note completed task. Has all my information in one place. Pros Easy of use and clear instructions all my information in one place Cons Occasionally takes a long time to load when on cellular data Review Source KM Kelly M. Office manager Veterinary Used the software for: 2+ years ### "Office manager" September 25, 2024 5.0 Now that I understand the reports and ease of use I really enjoy doing payroll. Pros East to use. Dashboard has everything I need. Cons Not a flex problem but having to reinvite staff multiple times until they register. Alternatives considered [ADP Mobile Solutions](https://www.capterra.com/p/212742/ADP-Mobile-Solutions/) Reason for choosing Paychex Flex Very cost effective. Also, very easy to use. Review Source IR Ivan R. Impiegato Consumer Services Used the software for: Less than 6 months ### "Paypech Flex: La Soluzione Semplice per Acquisti Dilazionati Senza Pensieri"" November 6, 2024 4.0 Hai trovato Paypech Flex molto comodo per dilazionare i pagamenti, apprezzando in particolare la facilità d’uso e la possibilità di rateizzare senza interessi. Noti che il servizio non è ancora disponibile ovunque, ma lo consideri comunque una soluzione ideale per gestire acquisti più importanti senza dover pagare tutto subito. Pros Uso Paypech Flex ormai da un po' e devo dire che mi ha davvero semplificato la vita. Grazie a questo servizio di PayPal posso fare acquisti online senza dover pagare tutto subito. Basta scegliere l'opzione di pagamento dilazionato al momento del checkout e il costo viene suddiviso in comode rate, spesso senza interessi. Quello che apprezzo di più è la facilità con cui si può usare: è integrato direttamente nel mio account PayPal, quindi non devo fare richieste complicate o passare da altre piattaforme. È perfetto quando voglio prendermi qualcosa di un po’ più costoso senza sentirmi troppo in colpa. Cons L'unico difetto? Non tutti i negozi lo supportano ancora, quindi a volte non posso usarlo per tutto quello che vorrei. Ma, per il resto, Paypech Flex è diventato il mio modo preferito di gestire i pagamenti online. Review Source RB Rhonda B. CWI Abstraction Team Lead Hospital & Health Care Used the software for: 6-12 months ### "Intuitive and user friendly" December 6, 2024 3.0 Overall it was easy to use. As noted, not being able to view my team in aggregate and at a glance was tedious and cumbersome. Pros It was intuitive to use and maneuver through the system. Cons I could not see my team at one time. I had to click into each individual to see their hours for the week. Review Source SM Sally M. US PAYROLL SPECIALIST Information Technology and Services Used the software for: 2+ years ### "Paychex Flex" September 12, 2024 3.0 The product is decent but you do need to keep your eye on the product and processes. Tax filing can be an issue in some instances if you aren't paying close attention. The reporting could be better as there wasn't much user customisable offerings. Pros Intuitive. Reasonable reporting ability. Full tax service. Cons Customer service. Tax inaccuracies. Unable to go fully paperless. Review Source MJW Mary Jane W. Office Assistant Apparel & Fashion Used the software for: 6-12 months ### "Paychex Flex is clean and intuitive. " September 26, 2024 5.0 Paychex Flex is a convenient and functional solution for both employers and employees. While it has room for improvement, it's still a solid choice for companies looking to streamline HR and payroll processes. Pros One of the standout features is the ability to view and manage payroll on the go. I can quickly check pay stubs, tax information, and even benefits, all in one place. It's also great for employees who need to clock in or out remotely to review their schedules. The flexibility to access this information at any time is a real plus. Cons The app can be slow to load at times. It also lacks few customization option that would make it more user-friendly, like the ability to set custom notifications or personalize the dashboard. Review Source KY Kristal Y. Assistant Manager and Bookkeeper Real Estate Used the software for: Less than 6 months ### "Paychexs. I am not a 100% sold on it!" October 22, 2024 4.0 When I called customer service with try to getting my correct information in the system, the woman I spoke with spoke English and she was so very helpful! Pros The app is user friendly. There is a face recognition button on the app to use- I forget my passwords, and this is a nice feature. Cons I have to be honest with my review- I do not know if this is Paycheck or my employer on how they set things up. I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different way. It is sort of strange. it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view. Review Source RL Radhamy L. Assistant Transportation Manager Paper & Forest Products Used the software for: 6-12 months ### "Paychex Finfit is a Win" September 23, 2024 5.0 Overall I enjoy the access to all my pay related data. Plus access to assistance with my finances and budgeting via FinFit Pros I love the easy view of all my stubs with pay after taxes. The user interface is straightforward and easy to navigate. Cons I can’t see my annual pay and whether I get paid salary or hourly. Review Source OY Olga Y. nurse Health, Wellness and Fitness Used the software for: 1-2 years ### "I wouldn't go with thiem, if I had a do-over" October 25, 2024 1.0 I am looking for a different company to go with. Pros I can call and speak to them about running my payroll. Cons It depends on whom you toalk to, but whenever I call to get assistance, I get wildly different answers, with misinformation. I also don't get the full truth about the product and get charged a lot of money, even though it wasn't disclosed to me upon sign up. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Paychex Flex I liked the support available, upon signing up Review Source AR Alijah R. Legal Assistant Law Practice Used the software for: 1-2 years ### "I Wish My Company Still Used This Application" September 14, 2024 5.0 Pros I loved how simple and easy to use this application was. I was sad when my company let me know that we were going to switch to another application. Cons There would be some glitches here and there but nothing that would last too long. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Company decided to switch over to UKG sadly. Review Source FB Frank B. General Manager Real Estate Used the software for: 2+ years ### "Paychex Flex Is a Good Onboard Solution" August 23, 2024 3.0 Overall I'm pleased with this product. The onboarding and user interface is very user friendly and easy to learn and use. The communication could be better due to account reps changing quite a bit. And of course, I would like to see a more economical price nowadays. Pros Very user friendly interface for manually entering payroll and onboarding new employees. Cons Many different hands and account reps. The communication could be a bit better. Review Source CS Christian S. Insurance Agent Insurance Used the software for: 1-2 years ### "Best software " October 16, 2024 5.0 My experience has been terrific, This is the best software I have used for my payments and documents. Pros I like being able to have all my documents together for my taxes at my fingertips and not having to dig for multiple different files. Cons Signing documents on the phone is not compatible on my Samsung Galaxy. Review Source JI Jennifer I. HR Manager Food Production Used the software for: 2+ years ### "Paychex Flex User" September 10, 2024 3.0 Okay experience overall but found it difficult to use at times. Pros Easy to access from home Cons Too many features difficult to use or wasn't set up on my account. Many reports didn't pull when requested. Didn't have reports available in Excel format. Review Source WC William C. Manager Retail Used the software for: 1-2 years ### "Great tool for small business" October 4, 2024 4.0 Been using them for over a year and it takes care of my needs for small business. Pros Once you get it setup it is a breeze to use. Cons The getting through the setup was a little difficult. Review Source JL Jennifer L. Office Manager Construction Used the software for: 1-2 years ### "Great for small office non construciton companies. " January 10, 2025 4.0 Was a fine payroll company if you do not work in public works construction. Pros Easy to use, time cards where easy to enter Cons Did not have all reports needed for a construction specific company Review Source cC christie C. Manager HR Consumer Services Used the software for: 2+ years ### "Paychex Flex as easy as 1,2,3!" August 27, 2024 5.0 I have been using Paychex as the manager of a very busy salon. The Paychex Flex app and site is so easy. Adding new employees is a breeze-and it allows the employee to be part of the process eliminating any mistakes. I can check it, review messages and act even if not at the salon. The Team at Paychex is amazing-always helpful and accommodating. Pros The EASE of use. Everything in the portal is clearly laid out and user friendly. Cons Not available...Love everything about it! Review Source CR Cameron R. Call Center Agent Consumer Services Used the software for: 6-12 months ### "Best Payroll App" September 20, 2024 5.0 very easy to use, easy to access important documents. also very easy to update your details like direct deposit and personal information. Pros It’s easy to access all of your documents from your current job, and all over jobs you’ve had that use Paychex. I also like that I can clock in & out on my phone. Cons there really isn’t anything i don’t like about it Review Source EC Esther C. Dental Hygienist Health, Wellness and Fitness Used the software for: 1-2 years ### "Paychex Flex review " October 23, 2024 5.0 Pros Very convenient to use, easy to navigate and access documents Cons Nothing bothered me about using paychex flex Review Source KA Khrysty A. Operations Manager Financial Services Used the software for: 1-2 years ### "Good for medium sized businesses. " September 13, 2024 4.0 Good for time punches, but admin reports not great. Pros It was very user friendly for standard users. Cons The reports were not easy to read or pull. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.