Petrosoft

C-Store Office

3.5 / 5 5 reviews

Who Uses This Software?

Petrosoft has the ability to provide end-to-end retail automation and cloud-based business solutions for gas stations, convenience stores, quick service restaurants, and specialty retailers.


Average Ratings

5 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $239.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Petrosoft
  • www.petrosoftinc.com
  • Founded 2002
  • United States

About C-Store Office

C-Store Office is a cloud-based back-office system designed to increase operational efficiencies and speed data entry, reconciliation, and forecasting to optimize merchandise, food, and fuel sales, as well as margins, inventory turns, shrink, and spoilage.


C-Store Office Features

  • Deli / Restaurant Management
  • Employee Management
  • Fuel Management
  • Fuel POS
  • Grocery POS
  • Inventory Management
  • Lottery Management
  • Loyalty Program
  • Multi-Store
  • Price Book
  • Retail Management
  • Single Store
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Customer Database
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Multi-Location
  • Purchasing
  • Returns Management
  • Sales Tracking

C-Store Office Reviews Recently Reviewed!

Falls short in most areas

Nov 02, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Being cloud based makes it easy to collaborate with associates. Having the ability to see real time data is very useful.

Cons: Navigation is difficult with odd menu positions and names for links. Data between reports often does not tie. Cigarette buy downs incorrectly calculate on product transfers between stores. Help desk tickets can take several months to resolve.

Overall: Centralized location for data. Record retention and file storage.

Great software. Even better support and management team

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just installed this program at my 4th location. The customer rep was a pleasure to work with. Love the program and the support. Can not go wrong with this software.

President

Nov 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I don't know if this works my business . I just want to see they're works or not if they work then our business gonna be get it.

C-Store Office Review

Aug 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that I can access it anytime, anywhere. I can be out of town and check into things right from my cell phone or laptop. We can access any invoice from any timeframe to make changes if need be. We can look up all vendors and set up our orders so that we don't over-order or under-order. Never have we had a system crash when you lose everything (which we all know can be disastrous). The reports tab is a wonderful feature. From there I can look up gas sales from any timeframe and see how my sales have been month to month, inventory results, price book information, shortcuts for products that have special numbers to them, and even payroll. With this product we can keep track of cigarette sales (make sure none are missing), lottery sales, and inventory. Just everything can be referenced at the click of a mouse. And, being the manager, I need that access at my fingertips, and so do my assistant managers if I have a question for them. Also, there is a wonderful tool under the reports tab that will let you know what is a dead item or not selling too much. That way, you know what is hurting your overall GPM. You can mark them down through the price book, and get rid of it. And this way you know not to order that again.

Cons: I can't say that I have a least. They have always have been professional and courteous.

Recommendations to other buyers: It may seem overwhelming at first, especially if you have never worked with software like this. I know at first, it was overwhelming for me. But once I got the hang of it, I found my own shortcuts on how to get things done more effectively and efficiently. The navigation tool that they have installed to help you get used to it is a godsend. But after about two weeks of using it, I didn't need it anymore. I may reference it here and there because I forgot where something was, but it is always there in the corner reminding me that it's there if I need it, and that is piece of mind.

Worst experience ever!

Apr 06, 2014
1/5
Overall
1 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Extremely
Likely

Pros: There's nothing that I like best.

Cons: The software is not at all user-friendly. It would take someone - even someone who is a software engineer - a month to figure all the loops and hurdles to make it work. The syncing/pricebook feature takes an hour each time you update a product or promotion.

Recommendations to other buyers: Go for something else; do not go for this. You will regret it later.