Basic
- Not available
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Pros
The upfront cost is small to none and it is very easy to use.
Cons
Once we signed up and I called him concerning an issue he was extremely rude on the phone with me and I never got the issue resolved. Their representative was so unprofessional.
"C-Store in the cloud"
Overall: It helps tremendously with the overall operations of our locations. It brought our stores from marginal to profit makers.
Pros: The upfront cost is small to none and it is very easy to use.
Cons: When the internet goes down, you are down.
Vendor Response
"Horrible software."
Overall: Overall my experience with this software was horrible. I would not recommend it to anyone.
Pros: I was excited about getting software to get our store's inventory straightened out.
Cons: We switched to this software mainly to get our store's inventory straightened out. What a joke. The representative that sold us on this assured us that if we sent in all of our invoices to their team that they would load them into our system to make things easier on us. Some ( not all) of the invoices we sent them got loaded in and let me be clear, it did not make anything easier. If anything it made inventory harder because they would change retail pricing and had everything under the wrong vendors, departments and categories. It takes twice as long to go back and figure out what someone else has messed up so that you can go back in and fix it. When they are trying to sell you this software they are so accommodating and will do anything they can to get you to sign up for this software and their extra charge inventory services (that do not work) but as soon as you sign those papers it is like you are bothering them if you have questions or issues. The representative that sold us on this software was extremely helpful up until the time that we signed up. Once we signed up and I called him concerning an issue he was extremely rude on the phone with me and I never got the issue resolved. Their representative was so unprofessional.
Vendor Response