# Reservation Assistant Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Reservation Assistant Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/119885/Reservation-Assistant

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# 

 Reservation Assistant Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Reservation Assistant

## What is Reservation Assistant?

With its Spa & Activity Software "Reservation Assistant" TAC created a software that meets the most sophisticated demands of customers of the wellness and spa branche. The software optimizes and simplifies all processes that run in every wellness operation, no matter if airport spa, thermal bath, fitness club, hotel chain, resort or health resort. TAC's solution comprises many different modules, such as Reservations, CRM, Stock Control, Point of Sale, Reports, Promotions and Webshop.

## What is Reservation Assistant used for?

[Medical Spa](https://www.capterra.com/medical-spa-software/)[Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€150

Per User, Per Month

Free trial  
not available

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Do you work for Reservation Assistant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.reservationassistant.com&name=Reservation Assistant)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Reservation Assistant

5.0 (1)

VS.

[4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

€150

Per User, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.3 (609)

Value For Money

5.0 (1)

Value For Money

4.2 (554)

Customer Service

5.0 (1)

Customer Service

4.3 (577)

## Reservation Assistant alternatives

Highest Rated

[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (103)](https://www.capterra.com/p/117299/Bookeo/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[BookSteam](https://www.capterra.com/p/133845/BookSteam/)

[4.7 (120)](https://www.capterra.com/p/133845/BookSteam/reviews/)

Starting price

$19.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

## FAQs about Reservation Assistant

Overview

### What company size and specific industries is Reservation Assistant built for?

Reservation Assistant is designed for wellness operations of any size, from small businesses to larger organizations, across hotel resorts, day and medical spas, fitness centers, sports facilities, and restaurants. It fits businesses that manage reservations and scheduling in service-based environments.

Features and Usability

### What are the key features of Reservation Assistant?

Reservation Assistant offers booking management, online booking, appointment management, and group reservations for scheduling and reservations. It also includes client management, CRM, booking notes, employee scheduling, and customer support, plus billing and invoicing, payment processing, point of sale (POS), inventory management, and marketing automation.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Reservation Assistant offer?

Reservation Assistant provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does Reservation Assistant offer?

Reservation Assistant provides 24/7 live rep support and chat. These channels give users direct help at any time, with chat suited to quick questions and live reps available for more detailed issues.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Booking Notes

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

CRM

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Support

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Group Reservations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The ability to reserve times in groups.

Online Booking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Reservation Assistant 20 features

Allows businesses to offer customers reservations for a variety of activities.

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Manage contact details and communication with clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Designed for medical spas

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Allows bookings to be made through a third party service

Sell multiple treatments together as a set

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

€150.00

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Emre S.

ITManager

Hospitality

### "Very good product with good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2021

Pros

Simple programme ease of use with a colourfull screen

Cons

Nothing it ia perfect for all users without any bug

Switched from

[SpaSoft](https://www.capterra.com/p/152719/SpaSoft/)

Alternatives considered

[Book4Time](https://www.capterra.com/p/120575/Book4Time/)

Reasons for choosing Reservation Assistant

Because of the local support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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