--- title: "Reservation Assistant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reservation Assistant Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/119885/Reservation-Assistant/" page_type: "product" language: "en" --- # Reservation Assistant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Reservation Assistant ## What is Reservation Assistant? With its Spa & Activity Software "Reservation Assistant" TAC created a software that meets the most sophisticated demands of customers of the wellness and spa branche. The software optimizes and simplifies all processes that run in every wellness operation, no matter if airport spa, thermal bath, fitness club, hotel chain, resort or health resort. TAC's solution comprises many different modules, such as Reservations, CRM, Stock Control, Point of Sale, Reports, Promotions and Webshop. ## What is Reservation Assistant used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Spa](https://www.capterra.com/spa-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €150 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reservation Assistant?[Manage this product listing](https://www.g2.com/products/reservation-assistant/claim_requests/new?auto=true) ## Reservation Assistant Overview Updated September 2026 AI summary Reservation Assistant supports businesses of all sizes in managing client appointments, inventory, and point of sale operations across salon, spa, and reservation-based settings. With features like online booking, client and staff management, and integrated payment processing, it helps organizations coordinate scheduling and transactions. Deployment is available via cloud and desktop platforms for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reservation Assistant 5.0 (1) VS. [### WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting Price €150 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (611) Value For Money 5.0 (1) Value For Money 4.2 (556) Customer Service 5.0 (1) Customer Service 4.3 (579) ## Reservation Assistant alternatives [Fresha](https://www.capterra.com/p/142138/Shedul-com/) [4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142138/Shedul-com/) [BookSteam](https://www.capterra.com/p/133845/BookSteam/) [4.7 (122)](https://www.capterra.com/p/133845/BookSteam/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133845/BookSteam/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) ## FAQs about Reservation Assistant Overview ### What company size and specific industries is Reservation Assistant built for? Reservation Assistant is designed for wellness operations of any size, from small businesses to larger organizations, including hotel resorts, day and medical spas, fitness centers, sports facilities, and restaurants. It suits companies that manage appointments, bookings, or reservations in these service-focused industries. Features and Usability ### What are the key features of Reservation Assistant? Reservation Assistant offers booking management, online booking, and appointment management for scheduling reservations. It also includes client management, CRM, employee scheduling, and booking notes for handling customer records and staff assignments. Additional features cover payment processing, billing and invoicing, point of sale, gift card management, inventory management, and promotions management. Getting Started and Support ### What training and onboarding options does Reservation Assistant offer? Reservation Assistant provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover product topics for groups, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Reservation Assistant offer? Reservation Assistant provides 24/7 live rep and chat support. Users can contact support at any time through these channels for help with setup, account issues, or day-to-day questions. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,183 Appointment Scheduling reviews According to Capterra reviewers, these are the salon features buyers prioritize most when evaluating a solution: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Reservation Assistant includes other capabilities that reviewers also consider important, such as **Online Booking** (**57%**) and **Point of Sale (POS)** (**55%**). Together, these features help salons accept appointments through digital channels, manage in-person transactions more efficiently, and keep daily operations organized, allowing teams to serve clients faster and support a smoother checkout experience. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Appointment Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Booking Notes 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Support 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Group Reservations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The ability to reserve times in groups. Reservation Assistant 20 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Client Management: Manage contact details and communication with clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Medical Spas: Designed for medical spas - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Third Party Booking: Allows bookings to be made through a third party service - Treatment Packages: Sell multiple treatments together as a set --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic €150.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Emre S. ITManager Hospitality ### "Very good product with good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2021 Pros Simple programme ease of use with a colourfull screen Cons Nothing it ia perfect for all users without any bug Switched from [SpaSoft](https://www.capterra.com/p/152719/SpaSoft/) Alternatives considered [Book4Time](https://www.capterra.com/p/120575/Book4Time/) Reasons for choosing Reservation Assistant Because of the local support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.