Who Uses This Software?

Zapproved serves customers in the Fortune 500 and Forbes Global 2000 with corporate legal departments that want to affordably manage their e-discovery efforts.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zapproved
  • www.zapproved.com
  • Founded 2008
  • United States

About Z-Discovery

Z-Discovery, our suite of intuitive e-discovery software solutions empowers corporate legal and compliance teams to defensibly reduce the cost and risk associated with e-discovery, litigation response and compliance matters. Legal Hold Pro, the best-in-class legal hold automation solution, and Digital Discovery Pro, an ultra-fast, cost-effective processing and review solution.


Z-Discovery Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

Z-Discovery Reviews Recently Reviewed!

Good.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Interface, functionality, and automation. Most drop down menu options are easy to locate and choose.

Cons: Hidden buttons. There are functions and options in the gear icon that could be more easily and quickly accessed if they were on the main interface.

Good system that offers more than what we need.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: We like the ease of use and streamline interface. The system is also very intuitive and clean for internal customers. We have never received any complaints about the system.

Cons: It is overkill for us. We are not able to extract enough value from the product because of low volume of litigation.

Necessity is the mother of invention, and this software is necessary.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In my experience, the thing that I like best about the Zapproved Software is its ease of use and the reception I get from the recipients.

Cons: In my experience, the thing that I like least about the Zapproved Software is that it is hard to alter templates.

Overall: Protecting the company from evidence spoliation claims.

Great tool and even better support

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Real time monitoring of Legal Holds and reporting/tagging functionality. Auto syncing of active director so all contacts stay up to date.

Cons: At times automated reports are delayed via email. Customizable report names via email as an option would be extremely beneficial.

Legal Hold Pro is a great program!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use! Trainers are very knowledgeable and helpful. User friendly. Intuitive. Excellent program.

Limited use of software to date but seeing potential value.

Nov 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Removes a number of "hops" in the process between identification and collection. This improves the user experience tremendously.

Cons: Still requires offline selection/tracking of targeted HD collection. Would like to see the automation of targeted folder selection.

I administer legal holds for Southern California Edison.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the efficiency of the approach, and the great team of people who support it.

Cons: The application needs further development based on the continued use and application in the industry.

Excellent Customer Service

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact the system is very intuitive to use. It's almost like you have to try really hard to make a mistake. If you have basic computer skills anyone can navigate well in this site. The set up is logical and makes sense.

Cons: I don't have too man cons, but I wish there was an easier way to set up reports for multiple people. It can get very tedious setting up report. There needs to be a way to duplicate a report instead of starting from scratch.

Overall: This software makes it so much easier to manage our litigation holds. Our previous system was very old and tedious to manage. This system makes it much easier to manage custodians, holds and compliance rates.

Very user friendly

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I use this for creating legal holds. Easy to use and navigate through the system. Great tracking and integration with our systems.

Brief Review

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: These are awesome: ease of use; nice clean interface; reports. Would like to see if I can get an email from the system when the interview questions are complete or when the acceptances are complete.

Legal Hold Pro is a Great Tool

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unlike many other legal hold offerings, LHP is incredibly user friendly and has so many features that work for us. The support team is highly responsive. I also love that the Zapproved team is constantly updating and improving the product.

Cons: There are additional functionalities that would be nice to have. For example, I would love for custodians to be able to view their interview responses without have to re-accept the hold....

Overall: My organization was managing legal holds with email and spreadsheets prior to implementing LHP. After viewing multiple vendors offering an automated legal hold tool, we chose LHP because of how easy it is to use.

Z-Discovery Review Legal Holds in the Corporate World

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the reports the software generates. The reports save time in trying in tracking your legal holds, custodians, tags, etc. I run a legal hold report every week to make sure I have not failed to release a hold, to see where I stand on how many holds I have at this time, and how old the holds are so I can follow up on the cases and see where we are on them. The reports help me so much to keep myself in check with what I have going on with my holds.

Cons: The least thing I have found about the software and I really had to think on this because I am not disappointed at all, is the font issues. Sometimes when you are working within the software itself the font will change differently then the sentence above so I have to be very careful that I watch the font and size of font but this is the only issue I have ever had.

Overall: I issue several holds in Legal Hold Pro. I find this software very user friendly in creating the hold itself, and in adding custodians, but creating the hold is not my favorite part. I have times I need to find legal holds that relate to each other, or have the same custodians, or I may need to see how many holds are under one custodians name, Legal Hold Pro can do this. The reporting options are amazing. I really feel this is the key to the software. The fact that I can pull a hold report personalized to me with extreme detail showing all custodians, issue date, etc. this is so helpful in a sanity check for me. This help me to stay in-check with all my legal holds.
I am not disappointed in the software at all. I really have not experienced any issues. I believe the software is only getting better with the new advancements being made and with the new perk of being able to see all holds even if you are not the owner of the hold is really nice. I understand the protection of not being able to edit someone else's hold and that is fine, but being able to see someone else's hold save so much time if you just need language or if you need to see custodians on the holds. This software push was a great idea!
I truly like the tagging system. This so helps with knowing if the custodian is still and employee at the company or if the person is gone, if there is something special about this custodian that needs to be handled differently than other custodians, etc. this is very helpful.

Recommendations to other buyers: Viewing the draft of the legal hold also is very easy and straight forward. I want to say this because of the font type and size issue I listed above. As long as you review your email for approval and make the proper changes to clean the legal hold up then there should be no reason a sloppy legal hold would go out.