--- title: "ZDiscovery Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZDiscovery Software - reviews, pricing plans, popular comparisons to other Financial Risk Management products and more." source_url: "https://www.capterra.com/p/119913/Z-Discovery/" page_type: "product" language: "en" --- # ZDiscovery Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ZDiscovery ## What is ZDiscovery? Zapproved’s powerful legal hold and ediscovery management platform helps corporate legal teams save time, improve compliance, and defensibly reduce risk. Designed to be flexible, the expandable ZDiscovery platform creates a seamless way to add more control over data preservation, collection, and review projects to streamline processes and dramatically reduce spend on outside counsel. ## What is ZDiscovery used for? [Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Compliance](https://www.capterra.com/compliance-software/)[Financial Risk Management](https://www.capterra.com/financial-risk-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4500 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZDiscovery?[Manage this product listing](https://www.g2.com/products/snapflux/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZDiscovery 4.5 (14) VS. [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting Price $4500 Per Year Starting Price $238 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.5 (294) Value For Money 4.5 (14) Value For Money 4.6 (252) Customer Service 4.6 (14) Customer Service 4.5 (280) ## ZDiscovery alternatives Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119913/Z-Discovery/alternatives/) ## FAQs about ZDiscovery Overview ### Which roles and teams benefit most from ZDiscovery? ZDiscovery is most used by paralegals, legal support teams, and eDiscovery specialists who manage document review, case preparation, and litigation workflows. In-house counsel and legal operations leaders use it to streamline discovery, improve matter organization, and support compliance-related investigations, while administrative staff rely on it for efficient file handling and coordination. Answer based on 13 reviews Overview ### What company size and specific industries is ZDiscovery built for? ZDiscovery is designed for in-house legal teams at Fortune 500 and Forbes Global 2000 companies, as well as corporations of all sizes, public agencies, educational institutions, and non-profits. It fits large enterprises and also supports organizations across the public, education, and nonprofit sectors. Features and Usability ### What are the key features of ZDiscovery? ZDiscovery offers document review, document classification, document storage, and archiving & retention for managing case materials. It also includes full text search, keyword search, metadata extraction, optical character recognition, and topic clustering, plus audit trail, access controls/permissions, configurable workflow, customizable reports, and alerts/notifications. Integrations ### Which third-party tools and platforms does ZDiscovery integrate with? ZDiscovery integrates with Google Workspace, Microsoft 365, Microsoft SharePoint, OneDrive, Slack, Onna, HRIS, and human resource management software. These cataloged connections cover productivity, file storage, collaboration, and employee data systems, giving ZDiscovery a broad set of third-party integration options. Getting Started and Support ### What training and onboarding options does ZDiscovery offer? ZDiscovery provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced instruction. Getting Started and Support ### What customer support options does ZDiscovery offer? ZDiscovery provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available in the catalog data, so support quality, response times, and user experience with these channels cannot be described here. ## Features AI summary Based on 4,313 Financial Risk Management reviews Capterra reviewers highlight these as the features buyers value most when comparing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) ZDiscovery includes **Audit Management**, which gives teams a way to review controls, track findings, and maintain oversight during audits. However, it does not include **Compliance Tracking** or **Document Management**. Instead, the product offers **Access Controls/Permissions** (**40%**), which can help organizations manage who can view or update sensitive compliance information. Together, these capabilities help businesses maintain accountability, protect records, and support more consistent compliance processes. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases ZDiscovery 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Imaging: Convert paper files into digital images - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Full Text Extraction: Pull information from scanning entire documents - Full Text Search: Search for specific words or phrases within a document or database - Keyword Search: Identify specific keywords in documents - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Topic Clustering: Identify topics to prioritize document research - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (14) 4.5 Based on 14 reviews ## Pricing Value for money 4.5 (14) Basic $4,500 Per Year Value for money 4.5 (14) 4.5 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Onna](https://www.capterra.com/p/151741/Onna/)[ HRIS](https://www.capterra.com/p/150459/HRIS/)[ Human Resource Management Software](https://www.capterra.com/p/209958/Human-Resource-Management-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.5 Based on 14 reviews Filter by rating 5(8) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TS Tondre S. Manager Legal Support Oil & Energy ### "Positive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2020 My overall experince with ZDiscovery has been extremely positive. The entire company is extremely helpful and personable. They reach out to us time after time to ensure we are having a good experience and to help educate us on all aspects of the products. I couldn't be happier. Pros This software isn't intimidating. With some tools, you feel you need a week-long training session just to turn it on, but not with Zapproved. You are up and running within minutes, and you feel like a pro very quickly. Cons Some of the searching in LHP seems a bit cumbersome, but honestly, if I did it more often, I think I would feel differently. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 7, 2020 Thanks for the review, Tondre! We strive to get users comfortable with our software as quickly as possible. It's great to hear that you're able to hit the ground running with ZDiscovery - that's just what we're aiming for! SC Steve C. Director Hospital & Health Care ### "Zapproved Legal Hold Pro (LHP) / Digital Discovery Pro (DDP)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2020 The initial business problem we solved was to automate and standardize legal hold / preservation notices. Having an audit trail of acknowledgement of the legal hold has been very beneficial. Our experience with ZDiscovery / Zapproved has been very positive from the software solution as well as the people at Zapproved. Very knowledgeable, professional, friendly and responsive to requests for training, assistance, and very good at listening and implementing suggestions from their user community, at least from our perspective. Pros Legal Hold Pro - Ease of use to set up and monitor matters. Auto-reminders to keep custodians apprised of their obligations. Virtual user group and webinars have proven to be very enlightening to learn how others are maximizing the use of Legal Hold Pro. Documentation is well written, very good visual illustrations of screens and how to use the various components of the system. Support has been responsive to questions. Zapproved listens to its customers' comments regarding experience and needs and implements as many and as soon as practical. Digital Discovery Pro - Pretty easy to use even for individuals who may not be as familiar or comfortable with technology. Learning curve was minimal and had users up and reviewing, analyzing and tagging information in fairly order. Cons Would appreciate more examples of best practices used by users of Legal Hold Pro. This is not a complaint about the product, just a benefit to help speed adoption and usefulness of the product. Very powerful functionality available in Legal Hold Pro. Taking advantage of others learnings and use cases is an effective and efficient way to deploy the solution. Digital Discovery Pro hasn't been of as much value simply because of the volume of data that we have and the way the model works. This has been an issue for us throughout our experience with the eDiscovery software solution for the middle portion of the EDRM cycle. Having to use other products for Preservation and Collection has also been a challenge for our organization. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 3, 2020 Steve, thanks so much for your thoughtful review! We've put a lot of work into keeping our documentation easy to use, as well as making sure we fully hear and understand customers' questions and concerns, so it's great to hear that our efforts are as useful as we want them to be. We're in the process of creating more resources regarding Legal Hold Pro best practice examples and use cases. Thanks for your continued support of Zapproved products! CK Connie K. Sr Paralegal Hospital & Health Care ### "Good. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2017 Pros Interface, functionality, and automation. Most drop down menu options are easy to locate and choose. Cons Hidden buttons. There are functions and options in the gear icon that could be more easily and quickly accessed if they were on the main interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2018 This feedback is incredibly valuable to our User Experience Team. A Customer Success Manager will be in touch with you to gather more feedback on how we can improve the user interface to be more intuitive. Thank you for sharing! JF Jered F. Senior Paralegal ### "Good system that offers more than what we need." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 17, 2017 Pros We like the ease of use and streamline interface. The system is also very intuitive and clean for internal customers. We have never received any complaints about the system. Cons It is overkill for us. We are not able to extract enough value from the product because of low volume of litigation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2018 Thank you for sharing, Jered! Many of our customers utilize Legal Hold Pro for use cases beyond managing legal holds. This includes leveraging the system to distribute and gather acknowledgement of policies or contracts such as employee handbooks or non-disclosure agreements. Your Customer Success Manager will be in touch to share other unique use cases to consider. RR Robert R. Deputy General Counsel Oil & Energy ### "Necessity is the mother of invention, and this software is necessary." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 17, 2017 Protecting the company from evidence spoliation claims. Pros In my experience, the thing that I like best about the Zapproved Software is its ease of use and the reception I get from the recipients. Cons In my experience, the thing that I like least about the Zapproved Software is that it is hard to alter templates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2018 This is great feedback. We've pinged your Customer Success Manager to connect with you to discuss template management best practices. TR Thomas R. Specialist, Global HR Compliance Outsourcing/Offshoring ### "Great tool and even better support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 17, 2017 Pros Real time monitoring of Legal Holds and reporting/tagging functionality. Auto syncing of active director so all contacts stay up to date. Cons At times automated reports are delayed via email. Customizable report names via email as an option would be extremely beneficial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shannon M. Paralegal ### "Legal Hold Pro is a great program! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 15, 2017 Pros Easy to use! Trainers are very knowledgeable and helpful. User friendly. Intuitive. Excellent program. Cons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mike G. Sr. Discovery Advisor ### "Limited use of software to date but seeing potential value." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 November 14, 2017 Pros Removes a number of "hops" in the process between identification and collection. This improves the user experience tremendously. Cons Still requires offline selection/tracking of targeted HD collection. Would like to see the automation of targeted folder selection. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2018 Thank you for your feedback! Zapproved is focused on expanding the cloud sources we collect from and advancing collection capabilities from the cloud-based respositories we currently integrate with, including: Office 365, Exchange, Gmail, OneDrive, Sharepoint and Box. For HD collections, we're focused on working with best-in-class partners to support our customers and will continue to expand our partner network. We currently partner closely with with Code42 - the leader in cloud-based endpoint data protection and recovery to easily apply preservation holds to custodian computers directly from Legal Hold Pro. AM Andrea M. eDiscovery Analyst Legal Services ### "I administer legal holds for Southern California Edison." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2017 Pros I like the efficiency of the approach, and the great team of people who support it. Cons The application needs further development based on the continued use and application in the industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2018 Thank you so much for your feedback. We prioritize continual refinement, optimization and expansion of capabilities for our products and services, so please know we're getting better and better all the time to fit your needs. TW tonya W. Paralegal Hospital & Health Care ### "Excellent Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2017 This software makes it so much easier to manage our litigation holds. Our previous system was very old and tedious to manage. This system makes it much easier to manage custodians, holds and compliance rates. Pros I like the fact the system is very intuitive to use. It's almost like you have to try really hard to make a mistake. If you have basic computer skills anyone can navigate well in this site. The set up is logical and makes sense. Cons I don't have too man cons, but I wish there was an easier way to set up reports for multiple people. It can get very tedious setting up report. There needs to be a way to duplicate a report instead of starting from scratch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2018 This is great feedback. Legal Hold Pro currently provides the option to assign a report subscription to multiple people. We'd love to better understand what you're looking for to help identify the best solution to meet your needs. Your Customer Success Manager will be reaching out to you! [View all Reviews](https://www.capterra.com/p/119913/Z-Discovery/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.