--- title: "Infor OS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infor OS Software - reviews, pricing plans, popular comparisons to other HVAC products and more." source_url: "https://www.capterra.com/p/119914/Birst/" page_type: "product" language: "en" --- # Infor OS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Infor OS ## What is Infor OS? Infor OS is a leader in next-generation BI and analytics, offering automation and optimization for the entire BI process - ETL/data preparation, operational reporting, visual data discovery, interactive dashboards, and advanced analytics. Infor OS's unique networked BI approach connects every user to a shared analytical fabric that can easily be accessed and extended. This shared network of analytics delivers agility for business users while maintaining IT-governed oversight. ## What is Infor OS used for? [KPI](https://www.capterra.com/kpi-software/) [Reporting](https://www.capterra.com/reporting-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 4% Starting price $100000 Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infor OS?[Manage this product listing](https://www.g2.com/products/e4p-estimating-4-profit/claim_requests/new?auto=true) ## Infor OS Overview Updated September 2026 AI summary Infor OS is a cloud and on-premise platform for enterprises and midsize businesses seeking predictive analytics, business intelligence, and data integration. It offers AI-driven data discovery, modeling, and forecasting, with features like customizable reports, data blending, and KPI dashboards. Integration options, real-time reporting, and drag-and-drop tools support organizations aiming to unify analytics and improve decision-making. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infor OS 4.1 (52) VS. [4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price $100000 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (52) Ease Of Use 4.3 (2,354) Value For Money 4.4 (28) Value For Money 4.4 (1,539) Customer Service 4.2 (42) Customer Service 4.5 (1,453) ## Infor OS alternatives [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,362)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [Grow](https://www.capterra.com/p/136247/Grow/) [4.4 (410)](https://www.capterra.com/p/136247/Grow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136247/Grow/) [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) [4.4 (361)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129749/Zoho-Analytics/) Highest Rated [Geckoboard](https://www.capterra.com/p/153066/Geckoboard/) [4.7 (123)](https://www.capterra.com/p/153066/Geckoboard/reviews/) Starting price $44.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153066/Geckoboard/) [View all alternatives](https://www.capterra.com/p/119914/Birst/alternatives/) ## FAQs about Infor OS Overview ### Which roles and teams benefit most from Infor OS? Infor OS is most used by IT leaders, business analysts, consultants, and executives who need to connect enterprise systems and improve decision-making. IT teams manage integrations and platform administration, analysts and BI specialists build data visibility, consultants support implementations, and operations leaders use dashboards and workflows to streamline business processes. Answer based on 46 reviews Overview ### What company size and specific industries is Infor OS built for? Infor OS is designed for enterprises with annual revenues above $500 million, especially businesses in healthcare, technology, automotive, and related industries. It is intended for large organizations that need software suited to complex operations across those sectors. Features and Usability ### What are the key features of Infor OS? Infor OS includes core analytics and data management features such as data warehousing, ETL, data integration, and real-time reporting. Reviewers also highlight dashboards, KPI monitoring, and cloud deployment as key differentiators, along with drag-and-drop report design, role-based data access, and API connectivity for linking third-party systems. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Infor OS integrate with? Infor OS integrates with Microsoft Excel and Tableau for analytics and reporting. These catalog integrations support data export, analysis, and dashboarding within common business workflows. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Infor OS? Infor OS offers in-person training, webinars, documentation, and videos, which help teams get started. End users often onboard quickly after brief training, especially for dashboards and everyday tasks. Admins, analysts, and nontechnical users usually need more time because reporting, modeling, and security setup come with a noticeable learning curve. Answer based on 13 reviews Getting Started and Support ### What customer support options does Infor OS offer, and how do users rate the experience? Infor OS offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as engaged and solution-oriented, with the community especially helpful for troubleshooting. Still, some report inadequate support, added reliance on paid technical guidance, and challenges for less technical teams during implementation. Answer based on 12 reviews Features and Usability ### How well does Infor OS handle data warehousing? Infor OS supports data warehousing well by combining ETL, modeling, reporting, and dashboards in one BI platform. Enterprise teams value its ability to unify cloud and on-premises data and deploy governed data sets quickly, though complex modeling, live environments, and larger data volumes can require specialist skills and added administration. Answer based on 29 reviews Features and Usability ### Is Infor OS easy to use? Infor OS feels easy to use for reporting, dashboards, and basic analytics once setup is complete. Business users and embedded analytics teams often find the visual tools intuitive, while administrators and developers face a steeper learning curve in modeling, security, and advanced configuration, especially when customization or troubleshooting becomes more technical. Answer based on 24 reviews Features and Usability ### What is the Infor OS user interface like? Infor OS offers a user interface that works well for dashboards and everyday data exploration. Many business users find the visualizer clear and approachable, while developers note that admin screens can feel dated or clunky, with some limits around customization, fonts, copy actions, and setup steps for more advanced reporting work. Answer based on 16 reviews ## Features AI summary Based on 479 HVAC reviews Capterra data shows that buyers of predictive analytics software rank the following features as their top priorities: - **Reporting/Analytics** (**45%** of reviewers rated this feature as critical) - **Data Visualization** (**48%**) - **Performance Metrics** (**44%**) Infor OS supports all three features that reviewers rate most important: **Reporting/Analytics**, **Data Visualization**, and **Performance Metrics**. Together, these capabilities help businesses track results clearly, spot trends faster, and measure performance with greater accuracy, allowing teams to make better decisions based on timely insights. Data Visualization 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Performance Metrics 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. AI/Machine Learning 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Modeling & Simulation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Data Discovery 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis Customizable Dashboard 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards Infor OS 62 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Benchmarking: Compare key metrics for the business against prominent players in the industry - Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Blending: Merge data from multiple sources to a single data set - Data Connectors: Connect to big data sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Demand Forecasting: Forecast customer demand using historical insights and simulations - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - ETL: Process of extracting, transforming, and loading data - Financial Reporting: Generate reports to assess the financial performance of an organization - For Education: Used for educational purposes - For Healthcare: Software designed for the healthcare industry - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Geographic Maps: Visualize locations on a map - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interactive Reports: Edit and personalize data view as needed - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Marketing Reports: Reports specific to marketing and associated campaigns - Mobile Access: Access software remotely via mobile devices - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. --- Get Advice We can help you find the software with the features you need. Features 4.0 (51) 4.0 Based on 51 reviews ## Pricing Value for money 4.4 (28) Free Trial Basic $100,000 Per Year Value for money 4.4 (28) 4.4 Based on 28 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Tableau](https://www.capterra.com/p/208764/Tableau/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (42) 4.2 Based on 42 reviews ## User reviews Overall rating 4.1 Based on 52 reviews Filter by rating 5(15) 4(26) 3(9) 2(1) 1(1) Mentioned topic Sorted by most recent BR Bryan R. Marketing Director Hospitality ### "Consistently reliant software for our events management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 23, 2024 This software handles much of our day-to-day management for events and activities Pros This works with all of our internal systems for reservation management Cons Not as robust or customizable as we would like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Turan A. Information Technology Admin. Automotive ### "Get rid of all the chore!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 15, 2023 It gives very good results in trial and test training. It has been seen that a comfortable and easy integration can be made in test usage. Pros It is possible to eliminate all hardware and software, which is an excessive burden on the employees of the information sector, where cloud technologies have been used for a very long time. Infor OS offers you a solution that reduces your resources and IT workload from start to finish in this field. In our new platform, which we have tested, we have actually eliminated all the hardware needs and the necessity of space and space. And you are working under the guarantee of all services and 24/7 connection running within these processes. Moreover, all the updates that will take place on the system are made instantly and it is sufficient to just watch it at the end of the day.Lighten your workload, perhaps up to 80%. scalable, easy integration, easy panel and interface, advanced customer support. Enjoy business intelligence. Cons The design configuration needs to be very well organized. Especially the customer support plan stands out. A professional third-party support will help you reach your goals more easily. And you need to set your goals well. In idle state we can remain your source. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aninda S. Chief Solution Architect Information Technology and Services ### "Efficient Analytical System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 21, 2022 It was intimidating to start with however once we got the hang of it, it was great and proved to be a great tool for our business operation. Pros It was a pleasure to use this application and this has plethora of data warehousing features. Business decisions come at ease when you use this application. Cons At times we found the application isn't that user friendly and quite complex to use. If you don't understand how it's features work well, then you wouldn't be able to reap the benefits of using this application at all. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was failing to meet our reporting requirements. Alternatives considered [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) Reasons for choosing Infor OS Infor OS looked promising and was having all the features that we necessitated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mahir L. Business Analyst Information Technology and Services ### "Practical Reporting Engine" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 21, 2022 Overall experience was good, however we didn't continue using this platform for long because of their inadequate customer support. Pros Infor OS is very very intuitive and informative. It's AI and machine learning capacity is incredibly awesome and very very useful to take business decisions ahead of time. Cons Everything was fine but it's quite pricey to maintain and also the learning curve to get the hang of the application may take longer. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce Sales Cloud increased our service prices all of a sudden with no prior notice Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Infor OS Infor seemed like a progressive and modern application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dan R. Senior Application Developer Mechanical or Industrial Engineering ### "Analytics for Anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2021 Overall, I am impressed by how simple Birst makes something that can otherwise be complex Pros Birst takes care of a lot of heavy lifting for you, making it very easy to spin up complex data warehouses once familiar with the process Cons There is a learning curve at first and not the biggest selection of resources available, which can make things a bit tricky for a complete beginner without access to those resources Alternatives considered [IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/) Reasons for choosing Infor OS Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EV elisabetta V. Manager Business Analytics Machinery ### "Use of Birst in connection to M3 Cloud" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 July 22, 2020 I am not too satisfied. I see the potential of the tool but I believe there is still a lot to be done. Maybe it is in the "back" part of the tool or in the connectivity between ERP and Birst Pros interface looks nice for the final user and relatively easy to use after a brief training. Looks also powerful and easy to prepare new dashboard Cons The integration with M3 Analytics seems to have hick-ups, after updates we often need to reset something or copy data or re-adjust filters, that is annoying. Reasons for choosing Infor OS it was the most recommended tool to move to the Multitenant cloud. Probably a report software with access to database would have been more suitable to our needs but this was not allowed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BD Brad D. Sr. Adivsor, Database Analytics Think Tanks ### "Birst Drives Insights and Decisions" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2020 Our experience with Birst Infor when dealing with everything from professional services, support and sales has been great. I would recommend Birst to anyone looking for a flexible and scaleable system. Pros The ability to deploy a new warehouse with its own set of reports and dashboards in short order has been one of the best features for us to date. This has allowed for good data governance, as well as easy, adoption across the organization by allowing more than one department to use the system without impacting business rules. The actual reporting and dashboard tools are very easy to use and users can be quickly trained on how to create reports. Cons In order to maintain and grow the system a high level of knowledge Data warehouse Architecture is required. Without that knowledge things can become unwieldy. Due to both our organizations small analytics staff with limited knowledge of DW architecture we have found that we needed to subscribe to Infor Birst's technical account manager program which helps counteract this issue. So if you have a small team that is spread thing or have limited knowledge the TAM program eliminates this issue but it does add to the cost. Alternatives considered [Sisense](https://www.capterra.com/p/86955/Sisense/) [Domo](https://www.capterra.com/p/119119/Domo/) [Tableau](https://www.capterra.com/p/208764/Tableau/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Infor EAM Consultant Transportation/Trucking/Railroad ### "Birst Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 17, 2020 Really pleased with the product, i highly recomend it. Pros Birst provide a very user friendly interface, and the dashboard development is really simplified. it takes a lot of techinally away from the development to let you focus in the dashboard creation. Cons It work great when you move the data inside Birst, but there are limitations for Live enviroments. Alternatives considered [Tableau](https://www.capterra.com/p/208764/Tableau/) [IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OS Oriane S. Product Development Specialist Food & Beverages ### "Very Good Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 Pros This software is very user friendly, easy to use and reliable. Cons End users can have some difficulties with the reports if they do not have any programming skills. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Saurabh M. IT Director Food & Beverages ### "FPL Birst" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2019 Pros graphical representation of the data is what attracted us to the Birst Cons some issues during the implementation for non technical personal Alternatives considered [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119914/Birst/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Tableau vs Infor OS](https://www.capterra.com/compare/119914-208764/Birst-vs-Tableau) [Grow vs Infor OS](https://www.capterra.com/compare/119914-136247/Birst-vs-Grow)