# isolved Talent Acquisition Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is isolved Talent Acquisition the right Recruiting solution for you? Explore 381 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119957/ApplicantPRO/reviews

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isolved Talent Acquisition

4.6 (381)

[View alternatives](https://www.capterra.com/p/119957/ApplicantPRO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of isolved Talent Acquisition

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

KW

Kelly W

JV AccountantReal Estate, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It's a comprehensive all-in-one platform (payroll, timecard, HR, benefits, onboarding).“

December 1, 2025

DH

Dyann H

Talent Acquisition ManagerFood Production, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Our only draw back to this product, that has not effected our decision to continue with them is the calendaring feature doesn't allow for consecutive interviews with multiple individuals or does it book the conference room they will be meeting in.“

February 15, 2024

Meghan V

HR SpecialistEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“The automation features, like job board distribution and email templates, save a lot of time in the hiring process.“

February 24, 2025

JM

Jim M

Sr. Manager, TASemiconductors, 501 - 1,000 employeesUsed the software for: 6-12 months.

“We have to search the results and determine if a failed score was due to incorrect answers or just being timed out by the system.“

January 3, 2024

CO

Celia O

HR officerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“Great Value for money and candidate interviews were easily captured without o much hassle, i will recommend“

December 22, 2025

MD

Madisen D

RecruiterMachinery, 51 - 200 employeesUsed the software for: More than 2 years.

“I know the website is "mobile friendly", but it's just not the same on a small iPhone screen.“

January 5, 2024

PM

Philip M

Branch ManagerFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months.

“I love how it integrates with outside platforms to expand my hiring reach.“

November 10, 2025

AF

Alyssa F

President Real Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“I had 11 more days grace period before making payment and woke up one day and they shut down my site and all my documents and recruits. “

February 21, 2023

## Showing most helpful reviews

Showing 1-25 of 381 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jess J.  
Sr. Director of Recruitment and Staff Development  
Recreational Facilities and Services  
Used the software for: 2+ years

### "YMCA of Greater Richmond"

August 17, 2016

5.0

ApplicantPro is the best applicant tracking system I have used (and I have used systems that are much more costly). I would particularly recommending it to any small to medium company, or any company that's cost-conscious. It is the perfect tool for our regional nonprofit (18 locations and about 3,000) employees.

Pros

The pricing is great and the service is amazing! Our rep Steve, as well as the support team, are phenomenal - responsive, knowledgeable and helpful. The conversion from iApplicant to ApplicantPro was virtually seamless, and whenever we have questions, they are so quick to respond with assistance. The service and support are probably better than any vendor I've ever worked with.

Cons

I can't think of any.

Review Source

Response from isolved

August 19, 2016

Jess, thank you so much for your review. I am so happy to hear that things are going so well for you. We love our non-profit clients and I'm glad you have found the pricing to work within your budget as well. I'll pass your amazing feedback onto Steve and our support team. Thank you again. Please let me know if there is anything I can do to help you or your team going forward. --Heidi

MJ

Mikella J.  
Human Resources Coordinator  
Entertainment  
Used the software for: 2+ years

### "A catch all program that can drastically increase your number of applicants! "

August 31, 2022

5.0

Overall we have no plans to switch from ApplicantPRO as it is a multifunctional software that allows us to track applicants. More importantly, it allows us to capture the largest amount of applicants we can. We are ALWAYS hiring to develop our large crews of 100+ people, so it's extremely helpful to be able to post and manage so many job ads at one time. Everything is clear and concise on the dashboard, just wish you could customize more!

Pros

The software works well at working behind the scenes to conglomerate all of the application postings into one dashboard. This feature alone makes the price worth it as you'll save so much time! It makes it easy to view all of the information about an applicant as well. As an admin, they make it easy to archive and access past applicants to better your own staff/crews for the future.

Cons

The grey blue black color palette is a little modular for my taste - but overall it works well for the format of the page. I wish you could customize the dashboard more to exhibit features we use more than others (remove drop downs and add buttons instead?).

Alternatives considered

[Task Manager](https://www.capterra.com/p/17091/Task-Manager/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing isolved Talent Acquisition

It simply can reach the largest number of applicants to our knowledge.

Switched from

[ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[The Applicant Manager](https://www.capterra.com/p/123752/The-Applicant-Manager/)

Needed a better software with more features that align with our needs!

Review Source

SK

Scott K.  
Operations Manager  
Construction  
Used the software for: 6-12 months

### "Past ApplicantPRO user"

November 21, 2019

3.0

We feel that it could be an extremely useful tool if the bugs were worked out of it. You get a very large hiring pool but a lot of it is not the pool we were looking for.

Pros

The software was very inclusive of a lot of regions to ensure that you are filling in the most amount of information to cover all aspects of the job search and posting that you are doing. It is a well thought out application.

Cons

Even when we set the parameters for a certain type of candidate that we were looking for(specific trade skills, years experience etc), we would get a lot of candidates that did not come close to fitting exactly what we were looking for. It was exhausting and very time consuming having to spend some much time weeding out the people that did not fit what we were looking for. We also reached out to a lot that never got back to us after supposedly showing interest.

Alternatives considered

[LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)

Reason for choosing isolved Talent Acquisition

It was a little less expensive at the time and we were trying to save some money as a smaller business

Review Source

Response from isolved

November 22, 2019

Hi, Scott! Thank you so much for taking the time to review our software. We're sorry to hear that you did not receive the quality of applicants you were looking for. We do have features that will help with this process and would love to discuss them with you. I would love to have someone reach out to you to go over the new features and improvements. Thanks again for your feedback and we wish you all the best with your hiring endeavors. Mindi, Manager of Support

SD

Shanna D.  
Talent Acquisition Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Top notch ATS"

April 25, 2024

5.0

Our assigned App pro team are responsive and helpful and truly seem to care about our success in finding top notch talent for our company.

Pros

User friendly , straight forward, easy to navigate and easy to train others how to use. KPIs you can get from the program are wonderful , and love texting and emailing capabilities and how easy it is to send a saved template within seconds to an applicant. Truly gives me more time for interviews and my other job duties.

Cons

Sometimes I don't get the most qualified applicants or volume of applicants we would like but the app pro team has been very supportive and proactive in assisting us with ad writing and monitoring the best ideas to drive up the volume and quality of applicants.

Switched from

[Apploi](https://www.capterra.com/p/167877/Apploi/)

Apploi only posted to to indeed and our website. The cost was not ideal for the service, it was not user friendly and had to many glitches.

Review Source

Response from isolved

May 3, 2024

Thanks so much for your review, Shanna! We're thrilled to hear that you're loving the service so far, and always enjoy working closely with your team to continue to surface the best quality candidates for your open jobs. We appreciate you - thanks for choosing ApplicantPro to help you hire better! Ariana Groves Chief Customer Officer at ApplicantPro

AB

Abbey B.  
Recruiter  
Construction  
Used the software for: Less than 6 months

### "Best ATS I have used"

October 16, 2019

5.0

ApplicantPro has been amazing to work with. If I ever have questions or any of the other admins have questions, ApplicantPro typically gets back to me within 24 hours and most of the time it is much sooner. They are very good about scheduling times to talk on the phone and discuss how things are going and answer any questions that I may have. The customer support is phenomenal. We had some road bumps in the beginning when first using this software and ApplicantPro made sure to help us in every way possible and make it as easy as they could. They explained everything clearly and made it extremely easy for us to transition into using this software. I can not say enough good things about ApplicantPro.

Pros

I love how easy it is to use and how user friendly it is. When I first started with my current company they were not using ATS. I had done research on the software during my internship and when I came to this company I knew that it would be the perfect choice. The integration features for HireForms and ISolved are great. That has really helped our HR department out a ton. Overall, the features that this software offers are amazing and ApplicantPro makes it so easy to use and learn.

Cons

There is nothing huge that I do not like about this software. The one thing that I would change if I could would be the way to search an applicant. You have to click "Search Applicant" and then pick what way you would like to search that applicant and then it will take you to a new tab. I would love if I could just start typing a name in that box and click on the applicant I need.

Reason for choosing isolved Talent Acquisition

There were no other products that were considered. I had done research on many different ATS software at my internship so when I came to my current company I already knew what the best option would be.

Switched from

[Hireology](https://www.capterra.com/p/224301/Hireology/)

We were not using all the features of Hireology and we did not feel that they were helping us use the features. We are not getting our money worth with them.

Review Source

Response from isolved

October 21, 2019

Hi, Abbey! Thank you so much for reviewing our software. We are happy to hear that we have been able to take your team to the next level in the hiring process by providing you with a way to track your applicants from the beginning and then use the integrations to onboard them all in the same system. We are also happy to hear that our Support Team has been very helpful in providing your team with the support your team needs! Thank you for your feedback regarding the "Search Applicant' feature. I will definitely pass it along as a possible future consideration. If there is anything we can do to help your team, please let us know. As always, thanks for using ApplicantPro! - Mindi Manager of Support

DH

Dyann H.  
Talent Acquisition Manager  
Food Production  
Used the software for: 6-12 months

### "Applicant Pro Service"

February 15, 2024

4.0

Our overall experience has been excellent. Responsive customer service is important. By using the help tool, chat function, or even reaching out to our rep. The responsiveness is outstanding! Text message feature was a game changer too and very cost effective.

Pros

Responsive customer service, great help feature with video training to support the details provided, user friendly.

Cons

Our only draw back to this product, that has not effected our decision to continue with them is the calendaring feature doesn't allow for consecutive interviews with multiple individuals or does it book the conference room they will be meeting in.

Alternatives considered

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing isolved Talent Acquisition

Cost effective platform that still offers bells and whistles.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Very poor customer service. Limited features such as text messaging.

Review Source

Response from isolved

February 27, 2024

Thanks so much for your review! It's great to know that you're enjoying the features of our product so much & that our customer service has exceeded your expectations. I'll be sure to pass along your feedback regarding the calendar tool so it's considered for future improvements. Thank you for choosing ApplicantPro!

LB

Lauren B.  
HR Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Option for Immediate Recruiting Help"

August 19, 2019

4.0

Coming to this current employer, there was no way for applicants to apply online! Getting set up with ApplicantPro took an hour and we immediately had an online presence for posting jobs and receiving applications that saved time and money. The support team is always responsive to my needs. I have never had an issue.

Pros

Easy to use, very intuitive with minimal training effort required. Lots of options for blasting job postings to active jobs seekers. Easy to post jobs, make updates, and I always love the new features they roll out to save time.

Cons

I'd like more pre-populated templates that I didn't have to build myself. It would also be great if it had a native resume search. Millions of job seekers are directed to ApplicantPro from thousands of companies. It would be great to be able to search passive applicants for jobs like LinkedIn or even be connected to LinkedIn, Indeed, ZipRecruiter's applicant databases to connect with passive job seekers rather than exiting the app and into another website.

Alternatives considered

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing isolved Talent Acquisition

I really felt it was the best value for the money and have used it with a couple of other companies.

Review Source

Response from isolved

August 20, 2019

Hi, Lauren! Thank you so much for taking the time to review our Product. We appreciate your feedback on Ease of Use with minimal training effort. I would be happy to pass along your feedback about wanting more pre-populated templates and being able to connect to other databases to search for applicants. If there's anything we can do for you, please let us know. As always, thanks for choosing ApplicantPro! Mindi, Manager of Support

KB

Karl B.  
Photography Manager  
Photography  
Used the software for: Less than 6 months

### "Flat rate pricing make this a perfect fit for small businesses"

December 12, 2019

4.0

I'm very happy with my experience. Hiring and getting employment paperwork completed has never been easier.

Pros

Easily post ads to 100 job boards. No need to post a job in multiple locations and have applications coming in from different sources. Analytics help me understand which sources are working best at finding new employees. With the screening process, I save time not having to weed out unqualified applicants and can spend more time connecting with only the people who match my needs. Flat rate pricing means as my company grows, I don't get charged more per user. This is the only company I have found that offers this pricing model. Combine a pricing structure that doesn't break the bank with an amazing team that answers all my user questions and it's a winning combination in my book. Customer service is outstanding. Have a question? ApplicantPro makes it easy to meet with the right person on their team. An easy to use online scheduling system makes it easy to block off the right amount of time you need to learn how to use the software.

Cons

I would like to see features added that make it easy to schedule pre-boarding and onboarding emails and tutorials for new hires. Once a new hire has accepted a job offer, being able to automate and structure a timeline to send emails with micro-learning articles would be great

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Betterteam](https://www.capterra.com/p/155639/Betterteam/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing isolved Talent Acquisition

Pricing, good introductory meeting with \[SENSITIVE CONTENT HIDDEN\]. Ability to have background checks integrated for the same price we were having them manually run. All job boards filtered into one account, so I didn't have to login in to multiple sources.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Indeed was pay per click and too expensive for the results. Did not like the @indeed emails, because it was hard to communicate with a candidate outside of their system. We experienced a significant amount of applicants who were not qualified, but still drove our monthly hiring expenses up because of the PPC.

Review Source

Response from isolved

December 18, 2019

Thank you, Karl for your review of our software. We appreciate your feedback and love to hear the things you enjoy about it like, posting to multiple job boards with one push, analytics for reporting sources, our pricing structure and more! We appreciate your comments about adding more features to our Onboarding Platform. I am happy to pass them along to our Product Team as future feature consideration.If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro! Mindi, Manager of Support

ER

Elliot R.  
Recruiter  
Real Estate  
Used the software for: Less than 6 months

### "I LOVE ApplicantPRO"

September 23, 2019

5.0

I have really appreciated the support I've had with ApplicantPRO I've met with Caleb and McKenzie to make sure I was making the best use of the product as well as had other invites and options to demo other aspects of the program. The people at ApplicantPRO really make it a great product.

Pros

The best part of this software is how it does such a great job at combining all aspects of my hiring process. They start by pushing my job listings across multiple job boards and then aggregate all of my applications in one place. I use the same software to communicate with all applicants and then to set appointments. They coordinate everything right into hiring. My favorite part overall is how streamlined it makes my interview scheduling. It syncs with my calendar and allows my candidates to choose a time I am available and that works for them. I've got no more "back and forth" between candidates trying to find times that work for both of us. This feature alone is worth 10x what I pay for the ApplicantPRO service.

Cons

The CONS of this software are also it's greatest strengths. As a true Software as a Service there have been some things that haven't worked exactly as I expected or preferred, BUT they are amazing and open to feedback and adjusting their software for a better user experience. Even as a relatively new user I've seen changes and updates to make my experience better.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing isolved Talent Acquisition

I had reviewed other systems but after demoing ApplicantPRO I knew that this was by far the best option for my hiring needs.

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

This system does not have the same functionality that I got with ApplicantPRO

Review Source

Response from isolved

October 4, 2019

Hi, Elliot! Thank you so much for taking the time to review our software! Happy to hear that we can help streamline your hiring process from start to finish. It is feedback from clients like yourself that we are able to make adjustments that will improve the usability of a product for yourself and others. If there's anything we can do for your team, please let us know. As always, thank you for choosing ApplicantPro! -Mindi Manager of Support

ZM

Zach M.  
HR Coordinator/Recruiter  
Retail  
Used the software for: 6-12 months

### "ApplicantPro - One of My Favorite Teammates"

October 14, 2019

5.0

This system has changed the way GreenStar runs. Our capacity for growth and change/to evolve quickly to better serve our applicants, new and old, has expanded greatly. I have had so much fun in my role as a recruiter and thanks to ApplicantPro I have been able to expand and grow as an individual and flesh out a career path that excites me.

Pros

The ways in which it allows me and my coworkers to quickly and effectively communicate with each other about applicants and who is a good fit where. I really appreciate being able to upload documents and consolidate an applicants information into one place. The software is also incredibly intuitive and responsive to change - it feels as though it is learning from my experience and what areas could be smoother (good work software team!)

Cons

Sometimes I need to opt in to information that I wish was opt out (such as including reference notes). But as I learn the system and where/when I need to click something, it all flows smoothly. Also, application questions/answers don't transfer when I copy an application to another job, I wish they would travel together!

Reason for choosing isolved Talent Acquisition

Hire by Google wasn't where we needed it to be software wise and our new HR Director had used ApplicantPro in the past and really appreciated/enjoyed it.

Review Source

Response from isolved

October 17, 2019

HI, Zach! Thank for taking the time to review our system. It is exciting to hear that our system has had a big impact on your role as a recruiter and has helped you grow! Thank you for sharing your experience with us. I will pass along your feedback regarding the questions following an applicant when copying to a new job. If there is anything your team needs to help get them to the next level, please let us know. Thanks for using ApplicantPro! Mindi, Manager of Support

BT

Beverly T.  
AVP for Human Resources  
Higher Education  
Used the software for: 2+ years

### "Great platform for recruiting"

September 16, 2024

4.0

It's been a good experience overall. Our Client Success Manager, Carlee Hoggan is fantastic!

Pros

It is a user friendly product and their customer service support is very helpful!

Cons

No con really, just learning more about all of the capabilities of the platform.

Review Source

Response from isolved

September 17, 2024

Thanks so much for your review, Beverly. It's great to hear your time with ApplicantPro has been so successful! We pride ourselves on our customer-centric client success & we love hearing that you're getting our very best in every interaction with our teams! We couldn't agree more that Carlee is phenomenal - we'll surely pass along the message. Thank you! Ariana Groves Chief Customer Officer

JB

Jerry B.  
Recruitment Manager  
Individual & Family Services  
Used the software for: 2+ years

### "Non-profit has Success Relying on ApplicantPro for 90% of Recruiting"

August 10, 2020

5.0

The experience, daily, is stress-free. As a client, you not only have the tools at your fingertips (easy to use, local, with minimal training needed), but you are always aware that you have the power and knowledge of the ApplicantPro team behind everything you do. You never feel like you are out in the cold - that they have sold you something and walked away. There are there every minute of the day to guide you if you need it. They are so good at what they do that you rarely need to take advantage of their support - but when you do, they are there for you, friendly, professional, and knowledgeable. You never feel dumb by the questions you ask or the needs you have - they are kind and patient and easily navigate you through whatever issue there is. Rarely is there any issue.

Pros

I started out as a user of ApplicantPro, working under the direction of our staff who was the Administrator. He was able to train me quickly. What he didn't teach me, I was figured out on my own because the software is well organized and logical. ApplicantPro provides everything a Recruitment or HR department would ever want. It is easily customized for very specific needs. We like ApplicantPro's distribution network for the ads that we post. The applicants are easily tracked throughout the hiring process. In addition to all of the pluses, I have to say the ApplicantPro staff is their biggest asset! They are personable and professional, and exceedingly patient. They answer questions clearly and concisely, and in a timely manner. It is not unusual for me to email a question and for them to provide a link in a reply email to a video of them answering my question. Very cool and helpful. I recommend ApplicantPro without enthusiastically and without any reservations.

Cons

Probably any issue that I like least would be like holding up a mirror to myself :-) Meaning, if there is an issue, it would be something I did or didn't do, which happens extremely rarely. For example, ApplicantPro has a service - a department - whereas their professional ad writers and marketing people will create an ad for a company. They offer one free ad so a client can see how well the ad performs, and learn from their expertise. I am reluctant to use this service fully because I am a professional writer and marketing person, and I will do things my way. The free ad content and design that they provided always out performs the ones I create and post. Mine are very good - but theirs are that much better. They will tell me how to improve on mine, but I am pretty stubborn. Either way, it's win-win, since we have the success we need every time.

Review Source

Response from isolved

August 18, 2020

Hi, Jerry! Thank you so much for your kind review of our Hiring Methodology. We are so happy to hear that you find the system easy to use and that you have had such a great experience with our ApplicantPro Team. We really enjoy helping clients like yourself optimize your hiring process. We look forward to continuing our professional relationship with you and your team. If there is anything we can do for your team to make your hiring process easier, let us know. As always, thanks for using ApplicantPro! Mindi, Manager of Support

SS

Sarah S.  
Recruiter  
Hospital & Health Care  
Used the software for: 6-12 months

### "Happy AppPro User!"

January 4, 2024

5.0

Customer service has been PHENOMENAL. The team is always available and willing to help - they have spent hours with me to ensure I have the best set up for my needs and to help me understand all of our available features. The system is well-organized and easy to use, so it didn't take much time to learn and become familiar with it.

Pros

Ease of access to candidate information and easy organization for applicant/candidate status.

Cons

Wish there were more intuitive features, especially as AI continues to progress (writing job descriptions, etc).

Review Source

Response from isolved

January 26, 2024

Thanks so much for sharing your review, Sarah. It's excellent to know that your training needs are being met and our team's expertise is so helpful. I'm excited to share that new features that utilize AI are top-of-mind for our Product teams in 2024 & I'm sure you'll love the results! Thank you, Ariana Groves Chief Customer Officer

JS

Jennifer S.  
Manager, Human Resources  
Civic & Social Organization  
Used the software for: 2+ years

### "ApplicantPRO was a great investment"

September 19, 2019

5.0

We have been using ApplicantPro at our company for many years now. Before ApplicantPRO we did not use an ATS and managed the recruitment process manually by receiving resumes by email and posting jobs one by one on each of the job boards. This software solution has saved me an enormous amount of time and allowed me to expand my role in HR. I found the price to be very affordable and love the reporting features we now have at our fingertips. Being able to easily see where our applicants are coming from has allowed us to better spend our recruiting budget in the places that count. Lastly, when ever I have a problem, or need advice I have found the support team to be very prompt and helpful. The only feature I wish we could get better integration with is Indeed sponsored ads since we use them heavily for our recruiting and it can be a bit awkward to sponsor to Indeed thru this ATS. Overall I highly recommend ApplicantPRO to anyone in the market.

Pros

This software solution has saved me an enormous amount of time and allowed me to expand my role in HR. I found the price to be very affordable and love the reporting features we now have at our fingertips. Being able to easily see where our applicants are coming from has allowed us to better spend our recruiting budget in the places that count.

Cons

The only feature I wish we could get better integration with is Indeed sponsored ads since we use them heavily for our recruiting and it can be a bit awkward to sponsor to Indeed thru this ATS.

Review Source

Response from isolved

September 20, 2019

Thank you so much for your review, Jennifer! We are happy to hear that our reports have been helpful for your team to see where to spend your budget. We would love to talk with you regarding your comment about Indeed Sponsored jobs and look at other sources as well. If there is anything we can do for your team, please let us know. Thank you for using ApplicantPro! -Mindi Manager of Support

KF

Karen F.  
Talent Acquisition Manager  
Real Estate  
Used the software for: 1-2 years

### "Great customer service and products"

December 22, 2023

5.0

The customer support, availability of training, and easy integration have been exceptional!

Pros

They have an amazing supporting customer service team, available training, and always looking for ways to improve.

Cons

Haven't experienced anything negative. Every time I need support, they have done an amazing job.

Reason for choosing isolved Talent Acquisition

Affordable pricing, easy integration for onboarding, background checks, drug screening, and E-Verify.

Review Source

Response from isolved

January 26, 2024

Thank you so much for your glowing review, Karen! It's wonderful to hear that your experience has been exceptional. We appreciate you & look forward to working with you in 2024! Thanks, Ariana Groves Chief Customer Officer

ER

Elaine R.  
HR Office Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Appplicant Pro- It's got the Band for you Buck"

December 16, 2019

4.0

Pros

I appreciate how much you get from this product for the amount that we pay. As our company works on modernizing our processes, we have come across several other ATS options. Applicant Pro consistently has the losest cost while providing more features than almost every other product we have looked into. I especially love the fact that updating my job adds in Applicant Pro automatically sends that posting out to all my most liked job boards. It even posts automatically to facebook now with has helped improve our applicant flow.

Cons

The one complaint that I have is that since I was brought in after Applicant Pro was set up and rolled out o the HR team, I think I am missing out on some of the features that my predecessor did not use. Like any software, though, with a bit of digging around, I have been able to get it flowing the way I prefer, and each update they make has made things more comfortable to work around.

Review Source

Response from isolved

December 20, 2019

Hi, Elaine! Thank you for taking the time to review our software. We are happy to hear that you enjoy being able to automatically post your positions to multiple job boards and that you have been able to increase your applicant flow by being able to post to Facebook. We would love to hear more about how you use the system and what your needs are to see if we have features that might be beneficial for your team/ If there is anything we can do to help improve your hiring process, let us know. As always, thanks for using ApplicantPro! Mindi, Manager of Support

TM

Trinidad M.  
HR Specialist  
Banking  
Used the software for: 2+ years

### "ApplicantPRO Rocks!"

June 18, 2019

5.0

HR has seen an increase in productivity and efficiency because this software is more than just an applicant tracking system. It allows us to store our employment letters/documents, assessment/interview results, and background results/documents all in one place! It's a one-stop shop for recruitment & onboarding! I've done the research, and no other company offers so much for such an incredible cost!!

Pros

ApplicantPRO is so user-friendly and keeps applicant information in an organized manner on one screen. Having immediate access to customer service is a big plus! The e-Forms and Inbox Template features have been an enormous help in streamlining our recruitment process. We also love that we can text applicants!

Cons

I am unable to attach a file to the Messages email in the application. I have to send a separate email, attach the document, then copy/paste the verbiage into the Notes section of the application. Also, we are in different time zones. It would be helpful to have someone in their customer service department remain available to help until 5:00pm, PST.

Review Source

Response from isolved

June 28, 2019

Thank you so much for your review, Trinidad. We're always happy to hear that you're loving all the amazing features that our company provides and that your team is more efficient and productive - that's definitely something to celebrate! Also, we appreciate your feedback on where we can improve. I'll be sure to pass this info along! As always, thank you for choosing ApplicantPro! - Ariana, Director of Client Services

VR

Verified Reviewer  
HR Manager  
Building Materials  
Used the software for: 1-2 years

### "Bargain Product"

June 13, 2018

5.0

Great affordable ATS for smaller companies.

Pros

This is a great product for a small budget. -Post to job boards in one click -Customize what access you want your hiring managers to have -Easy to use for all user levels -Update status, send bulk emails very easily -Everything is customizable -Customer Service is excellent from implementation on -Simple system without all the bells and whistles a small business doesn't need

Cons

None for me. For a larger company with a lot of openings it may not be enough. For anyone that hires only a few positions at a time it is great.

Review Source

Response from isolved

July 26, 2018

Thank you for taking the time to review ApplicantPro! I'm glad to hear that the ability to post to multiple job boards with just one click is making your hiring process easier. Allowing different access levels for your team is great! We understand that not all users need access to everything we have to offer. Our system has many customizable options that allow us to meet the hiring needs of companies of all sizes. I would love to speak with you about additional options we have available as your company grows! Thanks again! Jandi Dean, Lead Hiring Consultant

VR

Verified Reviewer  
Senior Human Resources Manager  
  
Used the software for: 2+ years

### "Great value and robust ATS"

October 17, 2017

5.0

Pros

Applicant Pro has been a great applicant tracking system (ATS) for us. It is user friendly and simple for hiring managers to go in and quickly review resumes, and it provides plenty of robust tools for our recruiting team to find the right talent. Tools such as texting candidates and built-in solutions for facilitating background tests has made thing easier for both our recruiting team and the candidates themselves.

Cons

It doesn't offer seamless onboarding integration with our HRIS (Paycom), but that hasn't proved to be a big obstacle.

Review Source

Response from isolved

October 17, 2017

Thank you for your feedback! We have recently released an extension to assist you with migrating information from ApplicantPro to your HRIS! Please contact a member of our support team. They would be happy to demonstrate this feature and get you started. Happy Hiring!

ES

Eric S.  
HR Manager  
Financial Services  
Used the software for: 1-2 years

### "Everything we need and more"

July 10, 2019

5.0

I am the HR Manager for a SMB with a little over 50 employees. We are a call center environment, so I am pretty much constantly hiring. I have been using ApplicantPRO for almost a year and I have been very pleased with it. When I factored in the money we were spending to post on Indeed as well as other job boards, the annual fee pretty much paid for itself. It also saves me a ton of time having to check multiple sites for applications, as they are all right here in 1 place. When you factor in the time it saves, ApplicantPRO is actually cheaper than our old manual methods of recruiting. I would highly recommend ApplicantPRO to any small business looking to incorporate and ATS into their recruiting and hiring process.

Pros

Very user friendly and easy to use Easily customized to fit my business Awesome customer support Assessment integration Indeed cost included, plus dozens of other online job boards

Cons

Times out too quickly, have to log back in several times a day Sometimes Assessments are not automatically delivered and I have to resend them Reports are cumbersome and hard to configure to my needs

Review Source

Response from isolved

July 19, 2019

Thanks so much for your review, Eric. It's great to know that ApplicantPro has been so great for your company! That's exactly what we want for your team. We'd be happy to talk with you about your feedback & see what we can do for you. We'll be sure to reach out! As always, thank you for choosing ApplicantPro! Ariana Groves Director of Client Services

VR

Verified Reviewer  
Human Resources Assistant  
Banking  
Used the software for: 2+ years

### "Great Product"

August 25, 2016

5.0

Applicant Pro is easy to use. They have great customer support and are always friendly and able to help me with whatever I need. They also are always updating and finding new ways to make it easier to use. It used to take us a long time to go through applications and now it is a very small portion of what I do, which frees up my time to get other things accomplished.

Pros

The product is customizable, which is helpful to make it work the best for me. But they also have all the legal requirements already in place, which also makes my job easier.

Cons

Can't think of anything. They are always looking for ways to improve, so some of the things I didn't realize were a problem are usually made easier for us.

Review Source

EV

Elizabeth V.  
Operations/HR Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Why ApplicantPRO is meant for YOU!"

November 25, 2016

5.0

After converting to ApplicantPRO and utilizing their Assessment testing, there was a significant difference in the applicants we were hiring. They were more professional, honest, had good work ethic, and reliable. The assessment helped weed out those who did not fit our Mission and Values. Our agency went from a turnover rate of between 65%-70% to 17%-32%, within 1 year of implementing ApplicantPRO, saving us over $100,000 a year per cost of hiring. After 2 years using ApplicantPRO almost all of our employees received numerous positive feedbacks from our clients, have been with us for longer than 9 months and continued to be exceptional employees. ApplicantPRO made a huge difference in our agency and I highly recommend them to anyone who is struggling to find the right employees.

Pros

The Assessment Testing is one of the best features, it helps find individuals whose beliefs and core values are similar to ours. In the healthcare industry we want compassionate employees and this assessment tool helps us find those caring individuals who are here for the right reasons.

Cons

Would like for it to pull in more employees when applicants stop applying. Every now and then we would hit a dry spell, wish you had Recruitment Consultants to better aid in reaching out to potential candidates.

Review Source

MV

Micaela V.  
Recruiter  
Civil Engineering  
Used the software for: 2+ years

### "ApplicantPro Review"

May 27, 2021

5.0

Good

Pros

I like being able to tag applicants with their statuses or creating my own custom tags.

Cons

I wish the statuses would change automatically.

Reason for choosing isolved Talent Acquisition

NA

Review Source

Response from isolved

June 3, 2021

Thank you so much for your review, Micaela! We're so happy to hear that the custom tags feature has been so helpful for your team. I'd like to talk with you more about your request for status automation. We do have a feature that can be utilized to help speed up the status assignment for initial applications, and we can attach auto-emails to those statuses as well! If you're interested in setting this feature up & learning more, please contact our Support Team at 888.633.926 or support@applicantpro.com and we'd be happy to show you the magic! As always, thank you for choosing ApplicantPro for your hiring needs. We appreciate your business!

SR

Sherri R.  
Human Resources Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "My Job is Much Easier Now"

January 6, 2020

5.0

The support from the ApplicantPRO staff is also wonderful. They regularly schedule touch bases to make sure we are using the software effectively and taking advantage of changes and updates. I have also used them to help write job ads and we manage our background checks, motor vehicle checks, and DOT drug testing through the software as well.

Pros

As a department of one, ApplicantPro software allows me to easily post jobs and manage applicant flow. I can keep track of the hiring manager's inputs and what stage each candidate is at. We often have multiple people giving impact on each hire and this makes that very straightforward.

Cons

There is nothing about the software that I can complain about.

Reason for choosing isolved Talent Acquisition

ApplicantPRO offered the greatest number of services at an effective cost. As a non-profit that is very important.

Review Source

Response from isolved

January 8, 2020

Hi, Sherri! Thank you so much for taking the time to review our software! It makes us so happy to hear that our software has made your job easier being a department of one. If there is anything we can do to help make your hiring process more efficient, let us know. Thanks for using ApplicantPro! Mindi, Manager of Support

CM

Cheryl M.  
Human Resources Manager  
Insurance  
Used the software for: 2+ years

### "Review of Applicant Pro"

June 21, 2019

4.0

Prior to when I started my role here as the HR Manager, there was no system that was used except paper applications. We started using ApplicantPro soon after I started as the HR Mgr based on my recommendation.

Pros

It is very easy to use and very effective. I can manage the entire process including the criminal check. I used ApplicantPro at a previous employer and specifically chose to use them at my current employer based on that experience

Cons

I would like to see more testing that can be done on applicants. There are some options on the system, not very familiar with them though

Review Source

Response from isolved

June 28, 2019

Thanks so much for your review, Cheryl. It's great to hear that you've been using ApplicantPro for all your hiring needs! We'd love to talk with you about the additional screening options we have available for you. Give us a call at 888.633.9269 and we can schedule a time! As always, thank you for choosing ApplicantPro! - Ariana, Director of Client Services

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