# Oracle CRM On Demand Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Oracle CRM On Demand the right CRM solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/reviews --- Oracle CRM On Demand 4.4 (31) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Oracle CRM On Demand Ease of use 3.9 Customer Service 4.1 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bill B. Global IT Director, Flow IT & Global Stds Team Lead, Robotic Process Automation Information Technology and Services Used the software for: 1-2 years ### "Powerful customer relationship management tool" September 14, 2018 5.0 Pros Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc. Cons It's a global enterprise software, so it can be expensive, especially for a small business. We are a large business so it makes financial sense. Review Source VR Verified Reviewer Senior Systems Analyst Hospital & Health Care Used the software for: 2+ years ### "Oracle CRM on Demand Has Everything At Hand!" February 21, 2021 5.0 Oracle CRM is a game-changer for the business! We now have our data in one system used by multiple departments to allow us to make strategic business decisions like never before. Pros This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer. Oracle CRM has everything from a great Lead Management tool to Analytics and Reporting... and oh yeah, it's intuitive and not difficult to train new users! Cons I'm always a fan of less is greater, but this doesn't mean that having so much capability is a bad thing. I just know some Users who get overwhelmed easy, so my personal recommendation is to ease any new agents into the system in a structured process. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Oracle CRM On Demand We had other Oracle Products, so it made since for our CRM to be in the same family, and we're glad we made this decision! :) Review Source KT Kishan T. SR BDM Computer Software Used the software for: 1-2 years ### "Oracle CRM On Demand" April 4, 2018 3.0 Pros An insight of the customer habits. Reliable system backed up by Oracle. Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location Oracle is a standard in business software and provides generally user friendly formats and interfaces. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Cons Design of some elements could be improved (drop down menus, icons...) It would be nice to be able to filter by part number instead of just by account or opportunity. Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities. more integration between the CRMOD and our other reports/tools. Review Source MD Meet D. Cloud Engineer Computer & Network Security Used the software for: Less than 6 months ### "One stop solution for sales tracking: Oracle Crm" March 22, 2024 5.0 Pros One standout aspect of Oracle CRM On Demand is its comprehensive set of customer relationship management (CRM) features. These tools are highly effective for managing leads, opportunities, and customer interactions, streamlining sales processes and improving efficiency Cons One aspect that could be improved in Oracle CRM On Demand is its user interface, which some users find to be outdated. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) The services are far better compared to hubspot Review Source VR Verified Reviewer CEO Retail Used the software for: 6-12 months ### "The perfect CRM for my e-commerce business" March 13, 2024 5.0 Pros It integrates perfectly with my HTML based site. It helps me with the lead generation, the lead management, the newsletters(avoids many headaches of third-party apps). It was a game-changer for my business. Cons Costs. It is costly, I have to admit, we all have to. Oracle has important costs and I can afford it now that I have a huge traffic. Couldn't use it in my early months. You have to drift on something else. Review Source TB Tim B. Operations Manager Used the software for: 2+ years ### "Get all the info you need right at your fingertips" April 10, 2018 4.0 Pros This program is great at keeping all of the information you need for different clients, projects, etc... all in one easy to use platform. This program has saved us quite a bit of time and man-hours with keeping things organized. The program is easy enough to use and train new users. Especially if you are familiar with their other line of products. Cons The user interface could use some updating and seems like it's stuck in the past. There are times when things are way more complex with their workflows than they need to be. Overall not horrible, but just so people are aware there are some tweaks that could be made to freshen this up a bit and simplify. Review Source AC Addy C. Sales Support Information Technology and Services Used the software for: 1-2 years ### "great tool for CRM " June 2, 2022 4.0 Overall I find it easy to use - much better than the previous version. Pros Very intuitive - love the workspace where I can easily look up accounts and see everything I need, set up filters, set up appearance and display the columns most relevant to my work. Mobile App is very cool too - however with limited traveling due to COVID, most team members haven't leveraged the app's capabilities. Cons The display should have the ability to display more rows. Review Source Jose P. Account Executive Computer & Network Security Used the software for: 1-2 years ### "Sales Executive review" December 15, 2020 3.0 The experience was just average, some new feature being rolled out and developed will be improvements. Pros The best feature that we used was being able to send prospects presentation slides straight from the crm. This allowed us to track when they opened it and how much times spent on each slide. great insight. Cons The user interface was not very easy to understand at first. There should be no reason to enter things multiple times. Review Source jP jessica P. Systems engineer Computer Software Used the software for: 6-12 months ### "My Review of Oracle CRM " October 18, 2019 4.0 Pros We have used Oracle CRM Demand to get data that we are useful for promoting our marketing campaigns since we use it to get contacts, track sales and potential customers so to help it increased our productivity in sales Cons The only drawback we have had AunQ does not have to do directly with the software is that for it to work properly it is advisable to have a very good Internet connection Review Source NT Neha T. Tax Consultant Management Consulting Used the software for: Less than 6 months ### "Trustworthy & flexible but not ease to use" April 19, 2018 3.0 Pros The reports are accurate and can be downloaded with an excellent speed. It hardly had a service down alerts. It can handle several different tasks that would need to be performed in an organization. It also depends on how many modules the company purchases and decides to use. It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline. Cons Appearance of user interface is not appealing. It makes the procedure very lengthy as it involves multiple steps. Also the workflows & UI are both designed in such a manner which makes it very complicated to use. It is not user friendly and also cannot be accessed in mobile phones. Review Source CL Christopher L. Applications Education Management Used the software for: 1-2 years ### "Great software, very efficient and have a very intricate UI" July 18, 2019 4.0 Pros Oracle CRM on demand is a great software and have a very friendly UI. It is fairly easy to setup and feels very smooth. It allowed me to track all orders from customers where the software will provide all details ranging from arrival of delivery to customer details. At first it was hard to understand the functions and interface of the software but once you familiarize yourself with the software and with additional training that could be provided, everything will make sense and will be easier to use. There are easier to use tools out there such as Salesforce if you don't want to go through all the customization process and learning process. Overall, Oracle CRM on demand is a great software that has hardly any faults. Cons Takes time to familiarize yourself with the software in order to be efficient at using it. Review Source LBD Leonardo Bruno D. Ceo Capital Markets Used the software for: I used a free trial ### "Avaliação do Oracle Crm on Demand" October 11, 2023 5.0 Minha experiência é muito legal, recomento o uso. Pros A ferramentas de negócios é excelente, facilitando o compartilhamento de informações e o trabalho colaborativo. Cons Não há nada para pontuar de negativo, estou satisfeito com esse programa. Review Source FF Felix F. Project Leader Primary/Secondary Education Used the software for: 6-12 months ### "The definitive solution to solve many business problems, is able to provide a broad vision of the business" May 9, 2018 4.0 Pros Is perfect for the management of multiple sales teams in multiple locations, there are no limits for integration with other platforms, especially with Ofice365. is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets) Cons Is a bit slow, it requires a great and experienced internal support for optimal results, it is very expensive for small companies, the user experience is not the best, the interface was not visually attractive, it is rigid. Workflows and mail notifications are deficient. The user experience on a mobile device was not the best. Review Source BB Bradley B. Supervisor Farming Used the software for: 2+ years ### "CRM is great for notes" August 26, 2019 5.0 Pros I love the ability to find notes from any point in time Cons The software at times can have its bugs and glitches Review Source MK Matthew K. Account Execitive Real Estate Used the software for: 1-2 years ### "We use this as the back end of our software for marketing" September 18, 2017 5.0 Great product Pros The fact that it will integrate with our cloud system. There is no issues at all between the two and is seemless Cons I wish it was a little easier to use as we need to have our programer do any updates and make sure that we are trained Review Source NS Natasha S. Estimator Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Oracle" March 26, 2018 4.0 Pros Oracle is a great tool for multiple people trying to on the same page. It makes it easy to see where a project is at in it's stage. You can also read multiple reports on a certain job. Cons Oracle is a complex tool. Once you learn the system it works great, but learning is difficult. It is difficult because there are so many different things to do with the tools. Review Source Mark V. Technologist E-Learning Used the software for: 2+ years ### "null" March 2, 2017 5.0 Review Source MG Marriah G. Accountant Oil & Energy Used the software for: 1-2 years ### "Efficient and Functional" August 17, 2017 4.0 Pros Oracle CRM has the capability to track multiple KPIs and customize the data your organization is interested in tracking. Cons Oracle CRM is not as intuitive as I'd like. Certain functions aren't as simple to figure out as they should be, so user training is critical and users encounter some challenges trying to perform simple tasks. Review Source VM Veronica M. Financial Planner Management Consulting Used the software for: 1-2 years ### "Amazing CRM Platform With Oracle!" January 22, 2019 5.0 Pros It's no secret that Oracle has been the major player in the software space for decades at this point. Probably older than me haha! Still, they know what they are doing when it comes to creating a CRM that works. I've been super happy using Oracle CRM On Demand. My guess is you will be too! Cons It did take me a bit of time transitioning into the larger enterprise type of software. However, I was able to make the transition smoothly with the support provided by Oracle! Review Source MR Mark R. Project Manager Computer Software Used the software for: 6-12 months ### "Best CRM On Demand We Found!" October 21, 2018 5.0 Pros Oracle CRM On Demand is the best we tried! It's been a continuous process to find a CRM that fits our needs as a growing organization. Oracle CRM provided so many solutions with their platform that we've found a winner! Cons The integration to load our previous CRM's information in took a bit of time to transition in. Once this was done everything was smooth, this was the most time consuming part of the start up process. Review Source AS Asad S. Email Retail Used the software for: 6-12 months ### "best system" December 4, 2019 5.0 Awesome and easy to use software Pros That it so easy to use and the functions and updates are awesome Cons That the crash reports are not followed up with the team members who are reporting this Review Source SR Shantanu R. Technical Computer Software Used the software for: 6-12 months ### "Great Efficient and Functional" April 15, 2018 5.0 Pros Oracle CRM has the capability to track multiple KPIs and customise the data your organisation is interested in tracking. Cons I am a long time Oracle CRM user and can say that it can do a lot, but getting it to do what you want isn't always easy. Great product - just needs to be user-friendly. Review Source AN Amber N. Sales Associate Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Useful tool for managing customer content" October 6, 2015 4.0 Pros Oracle is a standard in business software and provides generally user friendly formats and interfaces. Cons Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities. Review Source KS Karen S. CRMOD Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "CRM On Demand is a great Sales and Marketing tool" September 21, 2015 4.0 Pros Oracle Support and the Support and Training Protal - Very good tools and plenty of information to get you thru. Cons I have no complaints, Oracle has always been there for any issues and give advanced notice to prepare for any upgrades or patches. Review Source PM Patty M. Product Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Oracle CRM at Artesyn " October 7, 2015 4.5 Pros It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location. Cons It would be nice to be able to filter by part number instead of just by account or opportunity. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.