Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TelStrat
  • www.telstrat.com/

About Engage Manage

Intelligently analyzes your historical data and selects the most appropriate method to provide the most accurate and realistic workforce forecast possible for your contact center.


Engage Manage Features

  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

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