# Kommo Pricing 2026 | Capterra

> Learn more about Kommo pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/120048/amoCRM/pricing

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# Pricing for Kommo

[4.3 (194)](https://www.capterra.com/p/120048/amoCRM/reviews/)

Write a Review!

## [Kommo](https://www.capterra.com/p/120048/amoCRM/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### Base

$15

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Base plan includes:

-   12,500 contacts per user
-   100 custom fields per user
-   Unified inbox
-   Customizable sales pipelines
-   Task management

### Advanced

$25

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Advanced plan includes:

-   25,000 contacts per user
-   200 custom fields per user
-   No-code Salesbot
-   Pipeline automation
-   Triggered SMS & emails

### Enterprise

$45

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise plan includes:

-   50,000 contacts per user
-   400 custom fields per user
-   Advanced client profiles
-   Set field permissions
-   User activity log

## Popular alternatives to [Kommo](https://www.capterra.com/p/120048/amoCRM/)

Looking to learn more about Lead Management software similar to Kommo? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by HubSpot

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by Microsoft

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[View all alternatives](https://www.capterra.com/p/120048/amoCRM/alternatives/)

## What do others say about [Kommo](https://www.capterra.com/p/120048/amoCRM/) pricing?

Pricing RatingN/A

Value For Money[4.3(194)](https://www.capterra.com/p/120048/amoCRM/reviews/)

Pros

Cons

[Read All 194 Reviews](https://www.capterra.com/p/120048/amoCRM/reviews/)

Read Full Reviews Below

Julia F.

Secretary

Furniture, 501-1,000 employees

Used the software for: Less than 6 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

January 13, 2026

"Intuitive interface "

**Pros:** The product offers good ease of use, with an intuitive interface that allows users to navigate its features without major difficulties in daily operations. The learning curve is moderate, enabling users to start using the main functionalities quickly, even without prior experience. In terms of value for money, the solution delivers features that are consistent with its price, especially considering the productivity and organizational tools provided. The product performs well in communication, centralizing information and facilitating the tracking of interactions. Regarding lead management, the product provides adequate tools for lead registration, tracking, and organization, supporting a more structured sales process. The communication tools enable more efficient interaction with customers and teams by integrating multiple channels into a single platform. Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical way.

**Cons:** What I liked the least was the limited level of customization and the lack of more advanced features in some areas.

Vendor Response

By QSOFT on March 13, 2026

Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo

Nathalia S.

BDR

Logistics and Supply Chain, 1,001-5,000 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

2.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

January 8, 2026

"Great Platform, Some Friction with Advanced Configurations"

**Overall:** Overall, my experience with Kommo has been very positive. I’ve mainly used it to get in touch with leads, manage conversations, and follow up more efficiently, but I’ve also used the platform for other marketing-related purposes. It works really well for centralizing communication and managing daily workflows. The platform itself is very good and reliable. For most day-to-day tasks, everything feels intuitive and easy to handle. However, when it comes to more complex adjustments or advanced configurations, the tutorials are not always enough. Some setups require more effort, testing, and time to fully understand. Ideally, it’s better not to depend on support, whether for onboarding or for solving issues, because they’re not always very helpful in those situations. More complex problems can take time to resolve, and getting clear guidance isn’t always straightforward. That said, overall Kommo is a great platform. Features like bulk messaging and bot configuration can take some work to set up, but once everything is properly configured, it delivers a lot of value and supports both lead management and marketing needs very well.

**Pros:** I’ve been using Kommo on a daily basis, and what I like the most is how easy it is to use. The interface is intuitive, so even though there’s a lot you can do inside the platform, the learning curve feels very natural. You don’t need a long onboarding process to start seeing value. One of the biggest advantages for me is communication. Kommo integrates seamlessly with channels like Instagram, WhatsApp, and email, which allows me to centralize all conversations and lead management in one place. Instead of jumping between different apps, I can track every interaction and follow up with leads more efficiently. In terms of lead management, it really helps me stay organized. I can clearly see where each lead is in the process, keep notes, and make sure no opportunity is forgotten. This has improved my workflow and saved me a lot of time. I also use Kommo for marketing-related actions, like sending surveys to my contact base directly through the platform. This means I don’t need to hire external companies just to collect feedback, which adds a lot of value for the money. Overall, Kommo feels like a complete tool that I genuinely rely on. It’s not just affordable for what it offers, but it also adapts well to my daily routine and grows with my needs.

**Cons:** One thing I like less about Kommo is the support experience. Sometimes the support team doesn’t speak the same language as you, which can make communication a bit challenging, especially when the issue is more detailed or specific. When a problem is more complex, they usually open a ticket, and in those cases the resolution can take quite a long time. What I find frustrating is that the communication around tickets isn’t centralized. If I want an update, I need to reach out to support again, go through the whole filtering process, explain the situation from scratch, and then wait for feedback. It would be much better if ticket updates were easier to track in one place, without having to repeatedly contact support just to understand the status of an ongoing issue.

Vendor Response

By QSOFT on March 13, 2026

Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo

[Read All 194 Reviews](https://www.capterra.com/p/120048/amoCRM/reviews/)

## How should I be thinking about software pricing?

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