--- title: "Kommo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kommo the right Lead Management solution for you? Explore 250 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/120048/Kommo/reviews/" page_type: "reviews" language: "en" --- Kommo 4.5 (250) [View alternatives](https://www.capterra.com/p/120048/Kommo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Kommo Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews IS Iago S Vetore comunicaçãoComputer & Network Security, Self-employedUsed the software for: Less than 6 months. “The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients.“ January 12, 2026 NS Nathalia S BDRLogistics and Supply Chain, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “What I find frustrating is that the communication around tickets isn’t centralized. If I want an update, I need to reach out to support again, go through the whole filtering process, explain the situation from scratch, and then wait for feedback.“ January 8, 2026 NS Nathalia S BDRLogistics and Supply Chain, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Kommo integrates seamlessly with channels like Instagram, WhatsApp, and email, which allows me to centralize all conversations and lead management in one place.“ January 8, 2026 MF MICAEL F CEO AT New Horizons INCComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a gold standart.“ January 7, 2026 Ld Lucas d reviewerMedical Practice, 201 - 500 employeesUsed the software for: Less than 6 months. “The platform does a good job of centralizing communication, managing leads, and supporting sales workflows. Despite minor issues and a short adjustment period, it delivers consistent value in the last three months.“ January 21, 2026 JF Julia F SecretaryFurniture, 501 - 1,000 employeesUsed the software for: Less than 6 months. “What I liked the least was the limited level of customization and the lack of more advanced features in some areas.“ January 13, 2026 JF Julia F SecretaryFurniture, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical way.“ January 13, 2026 Diego D SEOAccounting, Self-employedUsed the software for: Less than 6 months. “This demonstrates a lack of consideration for customers who rely on the system to function properly.“ March 15, 2024 ## Showing most helpful reviews Showing 1-25 of 250 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roman Y. Product Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Good CRM for Mid-size companies" January 26, 2019 5.0 We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price. Pros \- Huge variety of integrations with different analytics services and call-tracking services - You can import leads not only via API, but also you have ready scripts for websites, or import lead via integrations - Create your own widgets. For example we use widget that stores different useful links for our managers - Get analytics of your sales in total and get information per manager - Attach tasks to your leads, so manager won't miss when he should contact client - You can integrate your PBX system into amoCRM, so you can do calls directly from CRM Cons \- Lack of customization in reports, especially when you have several projects in one account - It's expensive for small projects Review Source Response from QSOFT August 26, 2025 Hello Roman, Thank you for sharing your experience. We’re glad to hear that Kommo has been helpful for managing a large number of leads and mid-size projects, and that you value our integrations, widgets, analytics, task management, and PBX features. We also appreciate your feedback regarding report customization and pricing for smaller projects. Over the past years, we’ve continued improving the platform, adding more flexible reporting options and enhancing features to better meet user needs. Best Regards, Kommo Team MB Matthew B. Member Automotive Used the software for: 6-12 months ### "Cost-effective yet powerful CRM alternative" January 26, 2021 4.0 This is a good company. They are new enough to not be tied to old technology, but old enough to know what they are doing. Their live chat support has been excellent for us as well. Pros This is the only CRM we found that integrated with Social Media messaging, which is the preferred communication medium for many of our customers. We used to have our team using Facebook messenger within our FB Business Manager page directly, but now we can have these Messenger interactions INSIDE our CRM and then bridge those conversations into texts and phone calls. The software is intuitive and its user interface is excellent. There are many Automotive-specific CRM tools out there, but they are all old and clunky compared to amoCRM. Cons The integration with FB is treated as a "bot" on the FB side, even though we have real humans in our call center replying to customers via amoCRM. This means that a stricter set of rules is applied to our conversations from FB, and we've had the link shut down a couple times. It's still a great integration to have--especially considering that no other CRMs can do this. Also, the integration with Twilio is quite limited when it comes to outbound and inbound calls. I love the automatic call recording features, but we are not able to assign agent-specific numbers that customers can call back. It would be wonderful if we could have a mini-IVR inside amoCRM so that when customers call us back the routing could be more efficient. The smartphone app could be better too. Alternatives considered [ProMax Unlimited](https://www.capterra.com/p/87111/ProMax-Unlimited/) Reason for choosing Kommo ProMax's software was probably considered cutting edge back in the late 90's. However, by today's standards it was not impressive. amoCRM has the advantage of being developed from scratch more recently and can function much better in our open API, mobile-first world. Switched from [Auto/Mate](https://www.capterra.com/p/51450/DealerSocket/) Dealersocket kept trying to fit a square peg in a round hole, so to speak, with our business. amoCRM is infinitely more customizable and industry agnostic. It's way cheaper too. Review Source Response from QSOFT August 22, 2025 Hi Matthew, Thank you for sharing your detailed feedback! We’re glad to hear that you find Kommo intuitive, powerful, and useful for integrating social media messaging into your CRM workflows. We also appreciate your constructive comments regarding Facebook and Twilio integrations, as well as suggestions for the mobile app and routing features. Feedback like yours helps us continue improving Kommo to provide an even more efficient and seamless experience for all users. Best regards, Kommo Team Pablo Rafael G. CEO Computer Software Used the software for: Less than 6 months ### "My experience trying to ask Kommo for help in serving a client who wants more than 100 licenses:" September 12, 2023 1.0 Pros They integrate a bunch of tools but all are buggy, not intuitive and they dont support the clients Cons I wrote to them by WhatsApp and in a rather rude way they sent me to the support chat. I wrote to the support chat and they sent me to this link for this meeting. I book the meeting canceling other commitments and they send me back to another department.All this to try to make my first sale of over 100 licenses under information that IS NOT in the 5 minute course that any 5 year old can get through.There comes a time when you have to say enough is enough to be stepped on, if this is how we are starting out, we are not going to end well.I have taken the name of every person who has served me in that manner to put as a review on every website where Kommo is mentioned, you are a disgrace. Review Source Response from QSOFT August 22, 2025 Hi Pablo, We’re very sorry to hear that your experience with Kommo did not meet your expectations. We understand how frustrating it can be to encounter difficulties when trying to use the platform for important client needs. Your feedback is valuable, as it helps us identify areas where we need to improve our support processes and overall platform experience. Our commitment is to continue evolving Kommo to provide a more reliable and efficient experience for all users. Thank you for taking the time to share your thoughts. Best regards, Kommo Team VQ Vigdalia Q. U.S. Immigration Court Case Manager Legal Services Used the software for: 6-12 months ### "Kommo has no secrets!" March 22, 2024 4.0 I consider my experience to have been satisfactory overall so far. I would like to have the option to send voice messages in the future to feel more satisfied. Pros I like that Kommo has everything in one tool, for instance: CRM, leads, sales, contacts, and so on.That's an advantage because I can manage all my tasks with it, and it also records all the information when serving clients so we can check it whenever we need it. Cons One thing that I like least about Kommo is that I can't send voice messages through it, and that's a little annoying. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Because the company I work for considers Kommo to offer more advantages in managing all the company's procedures, we're still discovering Kommo. Review Source Response from QSOFT August 22, 2025 Hi Vigdalia, Thank you for sharing your feedback! We’re glad to hear that you’re finding Kommo useful for managing your tasks and keeping all communications in one place. We also appreciate your suggestion regarding voice messages. Feedback like yours helps us understand what our users need and guides us in improving the platform. Thanks again for your kind words! Best regards, Kommo Team IS Iago S. Vetore comunicação Computer & Network Security Used the software for: Less than 6 months ### "Efficient and User-Friendly CRM for Sales and Communication" January 12, 2026 5.0 Overall, my experience with Kommo has been positive. It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes. The platform is easy to use once you get familiar with it, and its automation and messaging integrations add real value to daily sales and communication tasks. Pros What I liked most about Kommo is its intuitive and user-friendly interface, which makes it easy to manage leads and track conversations in one place. The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients. Cons What I liked least about Kommo is that some advanced features have a learning curve and require time to fully configure. Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users. Review Source Response from QSOFT July 15, 2026 Olá, Iago! Muito obrigado por compartilhar sua experiência com a Kommo. Ficamos felizes em saber que a interface, as automações e a integração com os aplicativos de mensagens têm ajudado a centralizar a comunicação e tornar o acompanhamento dos leads mais prático e eficiente. É muito gratificante saber que esses recursos agregam valor à rotina comercial. Também agradecemos seu feedback sobre a curva de aprendizado, as opções de personalização e os custos para equipes menores. Comentários como o seu são muito importantes para que possamos continuar evoluindo a plataforma e oferecer uma experiência cada vez melhor aos nossos clientes. Agradecemos pela confiança e por dedicar seu tempo para compartilhar sua opinião. Esperamos continuar apoiando o crescimento do seu negócio! Equipe Kommo 💙 GL Gabriel L. Sales manager Information Technology and Services Used the software for: 6-12 months ### "An easy way to manage Whatsapp conversations and leads" January 12, 2026 5.0 Overall my experience with Kommo has been very positive. The WhatsApp integration made daily work much easier, helped organize conversations and leads, and improved the entire sales workflow. Pros The whatsapp integration was the best part for me. It made my daily work much easier and is what made me keep using Kommo. Cons Although the Whatsapp integration is very helpful, the initial setup and configuration can be a bit confusing and time-consuming until everything works the way you expect Review Source Response from QSOFT March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo JF Julia F. Secretary Furniture Used the software for: Less than 6 months ### "Intuitive interface " January 13, 2026 5.0 Pros The product offers good ease of use, with an intuitive interface that allows users to navigate its features without major difficulties in daily operations. The learning curve is moderate, enabling users to start using the main functionalities quickly, even without prior experience. In terms of value for money, the solution delivers features that are consistent with its price, especially considering the productivity and organizational tools provided. The product performs well in communication, centralizing information and facilitating the tracking of interactions. Regarding lead management, the product provides adequate tools for lead registration, tracking, and organization, supporting a more structured sales process. The communication tools enable more efficient interaction with customers and teams by integrating multiple channels into a single platform. Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical way. Cons What I liked the least was the limited level of customization and the lack of more advanced features in some areas. Review Source Response from QSOFT March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo JPA João Pedro A. SRE Real Estate Used the software for: Less than 6 months ### "All-in-one CRM that shines for messenger-based sales" January 13, 2026 5.0 Overall, it’s been a positive experience. Once the initial setup is done, Kommo becomes a solid day-to-day tool for organizing leads, tracking progress in the pipeline, and keeping all communication history tied to the contact. It’s especially strong for teams that rely heavily on messaging to sell and support. Pros Kommo makes it really easy to manage leads and conversations in one place, especially when you’re working with WhatsApp/Instagram/other messengers. The pipeline + automation setup is straightforward, and it helps keep follow-ups consistent without losing context. Cons Some configurations take time to get right (especially automations and integrations), and the learning curve can feel a bit steep at the beginning. A few areas could also be more intuitive for first-time users. Review Source Response from QSOFT March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo ID Isabella D. Bilingual Receptionist Consumer Services Used the software for: Less than 6 months ### "My real experience with Kommo" January 12, 2026 5.0 Sometimes the platform seems plastered in the issue of visibility, but salesbot is extremely useful and I can have a 7/10 user experience using Kommo Pros What attracted me most about Kommo was the ease of communication, quality service and great opportunity to ask questions with professionals Cons The user interface. I felt a little difficult to find some options within the platform but I believe this can be solved Review Source Response from QSOFT July 15, 2026 Olá, Isabella! Muito obrigado por compartilhar sua experiência com a Kommo. Ficamos felizes em saber que você destacou a qualidade do atendimento, a facilidade de comunicação e que o Salesbot tem sido um recurso útil no seu dia a dia. É muito importante para nós saber que esses recursos têm agregado valor à sua rotina. Também agradecemos seu feedback sobre a interface e a facilidade para encontrar algumas funcionalidades. Estamos sempre trabalhando para tornar a navegação mais intuitiva e melhorar a experiência dos usuários, especialmente durante a adaptação à plataforma. Agradecemos por dedicar seu tempo para compartilhar sua opinião. Comentários como o seu são essenciais para continuarmos evoluindo e oferecendo uma experiência cada vez melhor. Equipe Kommo 💙 DS Daniel S. CEO Internet Used the software for: I used a free trial ### "My Experience with KOMMO From Brasil" January 8, 2026 5.0 Pros The Easy way to organize my leads on sales funnel and The possibility to move The leads through The CRM Cons Somethings were not intuitive, sometings I needed to take time to find it. There were some bugs with the WhatsApp API Review Source Response from QSOFT March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo KC Kristen C. Co-founder Marketing and Advertising Used the software for: 6-12 months ### "I think my favorite thing about AMOcrm is the custom service! " August 26, 2022 5.0 The customer service is top notch and the phone app is so valuable! Pros Also totally love the phone app! Makes it super easy to manage leads and conversations from anywhere Cons I had a hard time setting up the chat bot but other than that it’s great! Review Source Response from QSOFT August 22, 2025 Hi Kristen, Thank you for sharing your experience! We’re thrilled to hear that you enjoy our customer service and find the mobile app valuable for managing leads and conversations. We also appreciate your feedback regarding the chatbot setup, as comments like yours help us continue improving the platform and making it even easier to use. Best regards, Kommo Team AZ Anastasia Z. UI/UX Designer Banking Used the software for: 1-2 years ### "Great storage solution" May 19, 2019 5.0 Pros I work as a web application developer and use the platform mainly for communication with colleagues and for accessing various documents of our company. If the platform is viewed as cloud storage, then amoCRM is the perfect solution. Using the platform, you can save on third-party storage. Cons Developers should refine the interface, make it more humane: remove unnecessary tools from the main menu, simplify attaching files to cards. Review Source Response from QSOFT May 22, 2019 Hi, Anastasia, Thanks for your feedback! It's awesome that you found amoCRM a perfect storage solution as well as a good tool for internal communication. As it's not an ordinary use case for our product, we'd love to make a short interview with your company representative. If there's an opportunity to do that, please, contact our marketing specialist at pavel@team.amocrm.com Thanks for your comment regarding the product's interface. We'll work more on making it as convenient as possible. VR Verified Reviewer Assistant Accountant Banking Used the software for: 1-2 years ### "An accurate and precise tool; lessened computation and data errors" October 19, 2018 5.0 Pros Our clients are mostly business owners or managers and with amoCRM, they have been very pleased with our service. We are pleased that we have used the product and reviewed it intensively before using it on our clients. We love every feature that is available. With the management of every project possible, this software did more and created possibilities for our team. Account and expense tracking are more positive features which made using amoCRM amazing. Everything is easier and financial management is more accurate. Cons Tech support of this product is honestly pretty poor. Response takes a long time to arrive. Good thing we only have little chances to need tech support. Review Source SG Sylvie G. Directeur Général Financial Services Used the software for: 2+ years ### "The platform supports working with popular social networks" December 23, 2019 5.0 Pros I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram. Cons Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working. Review Source Response from QSOFT August 22, 2025 Hi Sylvie, Thank you for sharing your experience! We’re glad to hear that Kommo has been helpful for integrating and tracking multiple social media channels. We also appreciate your feedback regarding platform updates. Comments like yours help us continue improving the platform and minimizing disruption during updates, ensuring a smoother experience for all users. Best regards, Kommo Team GA Gbemisola A. Marketing Manager Outsourcing/Offshoring Used the software for: 6-12 months ### "PWG Group Review" September 14, 2021 3.0 Experience in terms of leads capturing and management has been great, Pros Easy to integrate across third party channels Cons Lots of errors and defect that needs to be fixed. Customer service experience is poor in terms of technical support Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Kommo Multichannel integrations Review Source Response from QSOFT August 22, 2025 Hi Gbemisola, Thank you for sharing your feedback. We’re glad to hear that you find Kommo useful for capturing and managing leads, and that integrations with third-party channels have been helpful. We also appreciate your comments regarding errors and technical support, as feedback like yours helps us identify areas for improvement. Our commitment is to continue enhancing Kommo to provide a more reliable and efficient experience for all users. Best regards, Kommo Team YG Yana G. Deputy Head of PPC and PPA Marketing and Advertising Used the software for: 1-2 years ### "Convenient business management system" December 7, 2018 5.0 Pros We use amoCRM in our company for more than 3 years. The service provides a large set of useful tools for business management: a system of sales analytics, the function of creating a sales funnel. There is the possibility of integration with the website and the phone for the accounting of leads. Cons The first and, probably, the main disadvantage of the amoCRM business management service is that after you add a new manager to the system, he can see all the profits and turnover of the company. Review Source FG Felix G. Managing Partner Computer Software Used the software for: 6-12 months ### "Needs to be fixed" May 22, 2019 5.0 Pros Very well allows you to track sales funnels. The ability to import and export data to Google Analytics is available. It integrates well with several chat platforms and works on my mobile phone. Cons Periodically, the system fails, during which I can not get into your personal account. The initial setup was too complicated, and I had to take the help of experts. Review Source Response from QSOFT May 28, 2019 Hey Felix, Thanks for your sincere feedback! We work a lot on the variety of integrations we provide our users with. Especially, on the messenger integrations as they will be the major sales channel in the coming years! We're glad these features work fine for you. We strive to prevent system breakdowns and will continue to do so for you! EK Ekaterina K. Founder Retail Used the software for: Less than 6 months ### "Evgeny Kashcheev" October 9, 2022 5.0 Customers relationship, sales management, call control Pros I like interface design, it is easy to understand Love digital pipeline features, it is magic Cons Dashboard customization I would like to have much improved Alternatives considered [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing Kommo Better UX design Review Source Response from QSOFT August 22, 2025 Hi Ekaterina, Thank you for sharing your experience! We’re thrilled to hear that you enjoy Kommo’s interface and digital pipeline features. We also appreciate your feedback regarding dashboard customization; comments like yours help us continue improving the platform and providing a better experience for all users. Best regards, Kommo Team MD Melania D. HR Business Partner Pharmaceuticals Used the software for: 6-12 months ### "More easy CRM is not yet invented" May 23, 2019 5.0 Pros I adore amoCRM for its minimalist design and ease of management. All sections have a filter and a convenient task list, and for analytics, you can create sales funnel reports and summary reports. Cons In amoCRM it would be nice to add tools for grouping tasks and creating subtasks. Now it can be done with the help of tags, but it would be more convenient to use the built-in tool. Review Source Response from QSOFT May 28, 2019 Hey Melania, We're grateful you left your feedback here! We are super-proud you found amoCRM multi-functional and convenient! We'll explore your idea on the tasks management and see how we can make it more comfortable for you. Thanks again! AB Alex B. Manager Telecommunications Used the software for: 1-2 years ### "Convenient sales management system" January 20, 2019 5.0 Pros In our company, we use amoCRM for sales management. Right in the system, you can set tasks and reminders to managers, relatively easy integration with IP telephony is available, and an important function of viewing the history of interaction with customers is implemented. Of course, amoCRM has much more extensive functionality, but I described only what I use myself. Cons The amoCRM sales management system lacks the function to divide the leads into categories, and there is also no possibility of performing predictive analytics and tracking project development. Review Source VG Vesna G. CSO & Board of Directors Marketing and Advertising Used the software for: 1-2 years ### "Convenient CRM-system for accounting transactions and customer base" November 19, 2018 5.0 Pros I use amoCRM service to track the number of transactions and the distribution of meetings with clients. The tool has full integration with mobile devices. Thanks to this, you can use all the functions of the service from a smartphone or tablet. The function of importing and exporting data to Google Analytics is available. Cons One of the main disadvantages of amoCRM is technical support. It can take several days to solve problems and questions. Also, the system occasionally fails because of what is not possible to enter your personal account. Review Source ВЛ Виталий Л. Marketing and Advertising Used the software for: 1-2 years ### "I recommend to all companies for the division sell and maintain the client database." December 14, 2015 5.0 We are a digital agency and the process of selling our services is a key element in the development of the whole company. Before moving on amoCRM tried other systems, but without much success. After the introduction of amoCRM to our company, the average efficiency of sales increased by 15% and total revenue by more than 20%. Just want to point out the simplicity and ease of use of the system. New managers who come to us in the company master this program in a matter of hours and have been working there almost since the first day. And I like the head very convenient to manage Analytics and sales statistics. I recommend to all companies for the division sell and maintain the client database. Pros Simplicity and ease of use. Cons Currently disadvantages not detected. Review Source Response from QSOFT December 18, 2015 Dear Vitaly! Thanks for review! We are very pleased that our system can help you improve business performance! FK Feodosiy K. CEO Computer Software Used the software for: 6-12 months ### "Convenient customer and sales accounting" November 21, 2018 4.0 Pros We use CRM amoCRM to account for customer base and sales managers transactions. The system allows you to access detailed sales analytics. There is a possibility of integration with a personal site, there is an excellent mobile version for smartphones and tablets. Cons The main disadvantage of amoCRM is that only 4 types of reports are available in the system: goals, sales, employees and the number of calls. You cannot add new reports yourself. Review Source JV Justina V. Talent Acquisition Specialist Computer Software Used the software for: 6-12 months ### "Convenient system" January 10, 2019 4.0 Pros We started using amoCRM a long time ago, because the service perfectly collects in the statistics section all customer data for our company. There are many useful tools and integrations with third-party services. Cons Because of the large number of functions, it took me quite a lot of time to study them. It was possible to contact the support service to resolve the issues that arose only several days later. Review Source SV Sitdikov V. Internet Used the software for: 6-12 months ### "Flexible settings" December 23, 2015 5.0 I have a great experience in working with CRM systems. But i have to choose. amoCRM. amoCRM - convenient and low-price system, that allow you to increase you incomes. amoCRM provides you wide amount of functions, which can make your work with customers easier and better. Just try it! We could see activities of every sales manager in dept., could have information about our entire sales dept. If you meet some troubles while using amoCRM, just call their customer service. Your problem will be solved in few hours. I am glad to work with multiple sales funnel , which gives us an analysis on the different areas of sales. Also one of the main advantages is appearance of mobile app. I can control all processec in my sales dept from all over the world. I recommend to try amoCRM to everyone, who is interested in profit and business development. Pros Flexible settings, API - integration, built-in widgets - that all make your work process in amoCRM very convenient. 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