# Page 8 | Kommo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Kommo the right Lead Management solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120048/amoCRM/reviews

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Kommo

4.3 (194)

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Last updated March 13th, 2026

# Page 8 - Reviews of Kommo

## Showing most helpful reviews

Showing 176-194 of 194 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BF

Belal F.  
Manger  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Perfect services"

November 9, 2019

5.0

Pros

When use the service this company it's really very perfect use and all data system very agood.

Cons

Really very agood for use software services and developers.

Review Source

Response from QSOFT

August 22, 2025

Hi Belal, Thank you for sharing your feedback! We’re thrilled to hear that you find Kommo’s services and software helpful and of high quality. We appreciate your support and look forward to continuing to provide a great experience. Best regards, Kommo Team

¿L

¿nton L.  
Sales & business automation  
  
Used the software for:

### "My experience with amoCRM"

January 12, 2016

4.0

I had tested many CRM systems when I had to choose one for my sales department. I found amoCRM to be more attractive for my tasks. amoCRM was chosen not only in terms of functionality, but concerning usability too. Therefore, it was the key reason for setting system up. What is more, it really works fast and allow my managers to reduce time for contact handling. In a word, I'm going to stay with amoCRM, it's what I was looking for.

Review Source

MK

Michael K.  
Chief Architect  
Information Services  
Used the software for: 6-12 months

### "Small number of integrations"

December 6, 2018

4.0

Pros

One of the most functional modern platforms, which does not require performing unnecessary actions, since we can comfortably carry out most of the necessary tasks with a few mouse clicks.

Cons

Most of the most common integrations are missing. There is currently no mobile app. You can not customize the section of analytics to fit your needs.

Review Source

RK

Rajana K.  
Copywriter  
  
Used the software for: 6-12 months

### "The security system leaves much to be desired"

March 15, 2018

4.0

Pros

I really liked the amoCRM functionality, because it is quite extensive, and it's easy to understand. Its use for a short period of time allowed our company to significantly increase sales.

Cons

Letters go with a huge delay. There are too few widgets. The security of the system is not high enough, so accounts are often hacked.

Review Source

sO

sergio O.  
Marketing  
Religious Institutions  
Used the software for: I used a free trial

### "Reseña amoCMR"

May 17, 2022

4.0

Pros

La facilidad para interactuar con la aplicación

Cons

Que falta algunas integraciones, pero las que tiene me han servidor mucho

Review Source

Response from QSOFT

August 22, 2025

Hola Sergio, Gracias por compartir tu experiencia. Nos alegra saber que encuentras fácil interactuar con la aplicación y que las integraciones actuales te han sido útiles. Agradecemos también tu comentario sobre la falta de algunas integraciones; este tipo de feedback nos ayuda a seguir mejorando la plataforma y la experiencia de nuestros usuarios. Atentamente, Equipo Kommo

LM

Leah M.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Sufficient for very basic functionality "

August 17, 2018

3.0

Pros

It is very user-friendly, it serves the purpose of establishing a basic database of contacts. It also integrates with Google.

Cons

I think it is quite pricey for the features they offer, especially considering that there are other systems in the market the offers more features for less cost.

Review Source

MG

Mike G.  
President  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Worth the money"

October 11, 2017

4.0

Pros

It has good overall functionality that can be customized to your company’s needs, integrated well with email accounts and notifies you of daily projects and events.

Cons

With so many features of functionality it would be nice to have more technical support from USA rather than European CSR’s

Review Source

AP

Alexey P.  
CEO  
  
Used the software for:

### "Best cloud CRM for me"

December 23, 2015

5.0

As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business.

Review Source

AP

Alexey P.  
  
Computer Software  
Used the software for: I used a free trial

### "Best cloud CRM for me"

December 23, 2015

4.0

As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business.

Review Source

DT

Djohn T.  
  
  
Used the software for: 1-2 years

### "Without amoCRM it is difficult to keep a detailed record"

April 20, 2017

5.0

AmoCRM helps us to keep a detailed account of each customer. In addition, the system demonstrates the performance of each manager. This approach raises profits and helps to cut costs.

Pros

Easy to use

Review Source

DB

Dennis B.  
President  
Insurance  
Used the software for: Less than 6 months

### "Great Product and Great Service"

December 27, 2018

5.0

Pros

Does a great job of moving the customer along in a sequence of events towards a sale. Has great integration with the MS Products and more.

Cons

We really didn't find anything we didn't like about the product at this point. We have moved our decision to 1st quarter of 2019.

Review Source

mM

mark M.  
Director of Client services  
Marketing and Advertising  
Used the software for: Less than 6 months

### "amoCRM review "

January 5, 2017

5.0

The key difference of amoCRM is that sales rep could easily start using the system and quickly understand the logic inherent in it.

Pros

I as the leader, can easily control the sales process.

Cons

i have not found an bad things with amoCRM

Review Source

AS

Anders S.  
Head of Communication  
  
Used the software for: Less than 6 months

### "Overehelmed with functionality, but great guide and user interface"

April 23, 2018

4.0

Pros

The software really helps to create an automated sales system and create the customer experience desired. It helps to see where in the process We are, and what methods works and what not. Effective and can be utilized for new employees as well.

Cons

The functionality is overwhelming at first, so it takes quite some time to get familiar with the software and its use. Some of the categories are not so intuitively and one must look around some time before finding what is needed. Of course this goes easier over time.

Review Source

VP

Valentine P.  
Sales Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Easy, breezy (c)"

December 15, 2015

5.0

Pros

Amo is so cool! It’s so handy for deals conducting and tasks setting. It’s been a year since I don’t need to think about and trying to remember what I have to do tomorrow anymore. My supervisor has always wanted to control me and now he can actually do it without compromising my work. Gone are the days when I had to fill the reports every night by my hand. I am so glad we found a system like this.

Cons

There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them.

Review Source

SG

Scott G.  
Managing Director  
  
Used the software for:

### "Superb CRM on the Cloud"

December 10, 2015

5.0

Our company have been using this CRM tool since 2012. We are amazed with the new development and new features offered by their team. Product is easy to use and yet a powerful tool for your business. Most importantly, they have a really good customer service!

Review Source

Response from QSOFT

December 16, 2015

Mr.Gonzalo! Thanks for your review! We are very glad that you appreciated our system.

DB

Dmitry B.  
PAM  
Computer Software  
Used the software for: Less than 6 months

### "Most easy CRM"

December 14, 2015

5.0

We now do not have the forgotten clients, amoCRM always reminds about calls and upcoming tasks. Completely untrained person can open it and immediately start working.

Pros

Easy integration with PBX

Cons

Need integration with Office 365

Review Source

Response from QSOFT

December 18, 2015

Mr. Balaushko, thank you for review! We will respect your opinions and will develop in this direction.

AK

Alla K.  
  
  
Used the software for:

### "null"

September 9, 2018

4.0

Review Source

ОГ

Олег Г.  
  
  
Used the software for:

### "null"

March 24, 2019

5.0

Review Source

Response from QSOFT

August 26, 2025

Thank you! Best Regards, Team Kommo

AM

Anna M.  
  
  
Used the software for: Less than 6 months

### "Convenience, ease of use, huge functionality"

April 21, 2017

5.0

This software is very easy to operate. For 3 months of working with the service, we organized a common client base of the company. AmoCRM for us is an excellent solution, easy to use, rich in functionality and quick to set up and implement.

Pros

\- convenience; - easy of use; - huge functionality.

Review Source

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