# Page 8 | Kommo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Kommo the right Lead Management solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120048/amoCRM/reviews --- Kommo 4.3 (199) [View alternatives](https://www.capterra.com/p/120048/amoCRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Kommo ## Showing most helpful reviews Showing 176-199 of 199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AZ Anna Z. General Director Used the software for: ### "The most effective way to track clients and tasks" November 26, 2015 5.0 We would like to thank AmoCrm team for their work and high level of services. We have been using the soft for a couple of years and can hardly imagine how our company can operate without it now On the plus side we can highlight: - friendly interface - flexibility: we have easily managed to integrate the soft into our operation processes: just add the necessary fields to reflect the specific of our business - great analytic tools to track sales and margins - tasks tracker: some deals require team work so it is great to have tasks manager - deals history: we can easily review previous deals with the clients and offer them customer oriented services Can hardly think of cons, as the soft is regularly renewed and the team usually takes into account our recommendations. Review Source CK Conrad K. Used the software for: ### "I couldn't imagine using anything else!" November 11, 2016 5.0 I have been using amoCRM now for the last 5 months and as I have said, I couldn't imagine using anything else. It's a really easy and user-friendly CRM and I'd recommend it to just about anyone looking for a simple tool that still gets the job done. Back when we were looking into several CRMs, I chose amoCRM because it had seemed to be one of the simplest. I was not let down. Whenever I had questions about something, Sang and Xenia from customer service helped out quickly. There is really nothing for me to complain about here. Review Source EY Eduard Y. Information Technology and Services Used the software for: Less than 6 months ### "Ease of use amoCRM" December 16, 2015 5.0 We decided to have implemented CRM, considered several options . We stopped at amoCRM. She is very friendly Interface , our employees very quickly learned to use it. Now we save a lot of time due to the acceleration of work in typical operations. We always have up to date information about the current status of the company as a whole and for specific employee . Already there was an understanding of what additional features we need in amoCRM, we will implement them and actively use . I recommend to try. Pros Mobile Application of amoCRM is a high quality App. Cons It is still a small number of standard modules - widgets. Review Source Response from QSOFT December 18, 2015 Eduard! Thank you for your review! Our entire team is constantly improving the system to work with it brings you pleasure. AS Aksinya S. HR Used the software for: ### "Simple and containing all necessary functions system" October 1, 2015 5.0 The first contact with the system is a step-by-step instruction about the main functions. The explanation is very simple and really easy to understand. Then while starting work with it, there become some questions and the main is how to add a new note. It was only one probnlem. All the other functions is very comfortable. The main preference of this system is that it works online and it is possible to use on any laptop of tab, or even on smartphone. It is very useful for our out-of-office sales-managers, and at the same time any manages can check sales-manager's activities. Review Source Response from QSOFT October 1, 2015 Dear Aksinya, thank you for your review. We are currently working on the new version of design and we do hope that you will find new UX more convenient and even more intuitive. OK Olesya K. Information Technology and Services Used the software for: I used a free trial ### "Easy and economy! Wondeful" December 7, 2015 5.0 From all the CRM products I tried and tested, I’d go with amoCRM. It sure does have its downsides, like complicated phoning option setup and inability to connect with many social networks, but overall, I’d give it 8.5 out of 10. Reason being, it has got all the functions that CRM user needs, including lead storing, follow up, progress and keeping all relevant information. It has all the major platform integrations, it communicates with your email and web site, provides all the stats and has forecasting tools. All that you get at a really fair price, much lower than competitors. Plus, some icing on the cake, you get the best possible support you can expect. So, going with amoCRM again and again. Review Source BF Belal F. Manger Leisure, Travel & Tourism Used the software for: 6-12 months ### "Perfect services" November 9, 2019 5.0 Pros When use the service this company it's really very perfect use and all data system very agood. Cons Really very agood for use software services and developers. Review Source Response from QSOFT August 22, 2025 Hi Belal, Thank you for sharing your feedback! We’re thrilled to hear that you find Kommo’s services and software helpful and of high quality. We appreciate your support and look forward to continuing to provide a great experience. Best regards, Kommo Team ¿L ¿nton L. Sales & business automation Used the software for: ### "My experience with amoCRM" January 12, 2016 4.0 I had tested many CRM systems when I had to choose one for my sales department. I found amoCRM to be more attractive for my tasks. amoCRM was chosen not only in terms of functionality, but concerning usability too. Therefore, it was the key reason for setting system up. What is more, it really works fast and allow my managers to reduce time for contact handling. In a word, I'm going to stay with amoCRM, it's what I was looking for. Review Source MK Michael K. Chief Architect Information Services Used the software for: 6-12 months ### "Small number of integrations" December 6, 2018 4.0 Pros One of the most functional modern platforms, which does not require performing unnecessary actions, since we can comfortably carry out most of the necessary tasks with a few mouse clicks. Cons Most of the most common integrations are missing. There is currently no mobile app. You can not customize the section of analytics to fit your needs. Review Source RK Rajana K. Copywriter Used the software for: 6-12 months ### "The security system leaves much to be desired" March 15, 2018 4.0 Pros I really liked the amoCRM functionality, because it is quite extensive, and it's easy to understand. Its use for a short period of time allowed our company to significantly increase sales. Cons Letters go with a huge delay. There are too few widgets. The security of the system is not high enough, so accounts are often hacked. Review Source sO sergio O. Marketing Religious Institutions Used the software for: I used a free trial ### "Reseña amoCMR" May 17, 2022 4.0 Pros La facilidad para interactuar con la aplicación Cons Que falta algunas integraciones, pero las que tiene me han servidor mucho Review Source Response from QSOFT August 22, 2025 Hola Sergio, Gracias por compartir tu experiencia. Nos alegra saber que encuentras fácil interactuar con la aplicación y que las integraciones actuales te han sido útiles. Agradecemos también tu comentario sobre la falta de algunas integraciones; este tipo de feedback nos ayuda a seguir mejorando la plataforma y la experiencia de nuestros usuarios. Atentamente, Equipo Kommo LM Leah M. Founder Management Consulting Used the software for: Less than 6 months ### "Sufficient for very basic functionality " August 17, 2018 3.0 Pros It is very user-friendly, it serves the purpose of establishing a basic database of contacts. It also integrates with Google. Cons I think it is quite pricey for the features they offer, especially considering that there are other systems in the market the offers more features for less cost. Review Source MG Mike G. President Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Worth the money" October 11, 2017 4.0 Pros It has good overall functionality that can be customized to your company’s needs, integrated well with email accounts and notifies you of daily projects and events. Cons With so many features of functionality it would be nice to have more technical support from USA rather than European CSR’s Review Source AP Alexey P. CEO Used the software for: ### "Best cloud CRM for me" December 23, 2015 5.0 As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business. Review Source AP Alexey P. Computer Software Used the software for: I used a free trial ### "Best cloud CRM for me" December 23, 2015 4.0 As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business. Review Source DT Djohn T. Used the software for: 1-2 years ### "Without amoCRM it is difficult to keep a detailed record" April 20, 2017 5.0 AmoCRM helps us to keep a detailed account of each customer. In addition, the system demonstrates the performance of each manager. This approach raises profits and helps to cut costs. Pros Easy to use Review Source DB Dennis B. President Insurance Used the software for: Less than 6 months ### "Great Product and Great Service" December 27, 2018 5.0 Pros Does a great job of moving the customer along in a sequence of events towards a sale. Has great integration with the MS Products and more. Cons We really didn't find anything we didn't like about the product at this point. We have moved our decision to 1st quarter of 2019. Review Source mM mark M. Director of Client services Marketing and Advertising Used the software for: Less than 6 months ### "amoCRM review " January 5, 2017 5.0 The key difference of amoCRM is that sales rep could easily start using the system and quickly understand the logic inherent in it. Pros I as the leader, can easily control the sales process. Cons i have not found an bad things with amoCRM Review Source AS Anders S. Head of Communication Used the software for: Less than 6 months ### "Overehelmed with functionality, but great guide and user interface" April 23, 2018 4.0 Pros The software really helps to create an automated sales system and create the customer experience desired. It helps to see where in the process We are, and what methods works and what not. Effective and can be utilized for new employees as well. Cons The functionality is overwhelming at first, so it takes quite some time to get familiar with the software and its use. Some of the categories are not so intuitively and one must look around some time before finding what is needed. Of course this goes easier over time. Review Source VP Valentine P. Sales Manager Telecommunications Used the software for: Less than 6 months ### "Easy, breezy (c)" December 15, 2015 5.0 Pros Amo is so cool! It’s so handy for deals conducting and tasks setting. It’s been a year since I don’t need to think about and trying to remember what I have to do tomorrow anymore. My supervisor has always wanted to control me and now he can actually do it without compromising my work. Gone are the days when I had to fill the reports every night by my hand. I am so glad we found a system like this. Cons There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them. Review Source SG Scott G. Managing Director Used the software for: ### "Superb CRM on the Cloud" December 10, 2015 5.0 Our company have been using this CRM tool since 2012. We are amazed with the new development and new features offered by their team. Product is easy to use and yet a powerful tool for your business. Most importantly, they have a really good customer service! Review Source Response from QSOFT December 16, 2015 Mr.Gonzalo! Thanks for your review! We are very glad that you appreciated our system. DB Dmitry B. PAM Computer Software Used the software for: Less than 6 months ### "Most easy CRM" December 14, 2015 5.0 We now do not have the forgotten clients, amoCRM always reminds about calls and upcoming tasks. Completely untrained person can open it and immediately start working. Pros Easy integration with PBX Cons Need integration with Office 365 Review Source Response from QSOFT December 18, 2015 Mr. Balaushko, thank you for review! We will respect your opinions and will develop in this direction. AK Alla K. Used the software for: ### "null" September 9, 2018 4.0 Review Source ОГ Олег Г. Used the software for: ### "null" March 24, 2019 5.0 Review Source Response from QSOFT August 26, 2025 Thank you! Best Regards, Team Kommo AM Anna M. Used the software for: Less than 6 months ### "Convenience, ease of use, huge functionality" April 21, 2017 5.0 This software is very easy to operate. For 3 months of working with the service, we organized a common client base of the company. AmoCRM for us is an excellent solution, easy to use, rich in functionality and quick to set up and implement. Pros \- convenience; - easy of use; - huge functionality. 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