# Page 11 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Xero the right Trust Accounting solution for you? Explore 3300 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3300)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 11 - Reviews of Xero

## Showing most helpful reviews

Showing 251-275 of 3300 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Chief Financial Officer, Company Secretary  
Financial Services  
Used the software for: 2+ years

### "Accounting made simple"

December 2, 2024

5.0

Terrific - it is an easy platform with the app and browser

Pros

Easy to use and provides such a easy to follow tutorial setup.

Cons

Just getting used to it from MYOB is a struggle

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

More user friendly experience for our team

Review Source

LG

Linet G.  
Accounts Payable Specialist  
Automotive  
Used the software for: 2+ years

### "What I Know About Xero"

October 5, 2024

4.0

Pros

for the past three years has been a game changer in AP, AR and GL automation. It integrates with external CRM and ERP tools which advance capabilities.

Cons

Lack of CRM tools is the only drawback but it integrates with external applications.

Review Source

AD

Ajay D.  
Account Director  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Incredible Mobile Experience"

June 16, 2025

4.0

I utilize the mobile application for all my expense report submissions that enables my leadership team to have faster approval.

Pros

Mobile application effectiveness is an ideal fit for a profession that has travel requirements and significant work obligations.

Cons

The web application effectiveness is challenging with a longer click path and more fields that require to be submitted.

Review Source

LJ

Lin J.  
Finance  
Computer Software  
Used the software for: 2+ years

### "Xero is a great accounting system for small to medium size company"

October 29, 2024

4.0

Overall we were satisfied with , but it can't keep up with the growth of the company

Pros

is very user friendly, the UI design is simple and clean, makes it easy to find everything you need. We especially like how smooth to upload JEs to the system, which saves us a lot of time. The price is reasonable, Perfect for small to medium size companies.

Cons

is not very good if you have multiple subsidiaries. you need to switch from one subsidiary to the other, and consolidate them manually.

Review Source

AB

Amile B.  
Bookkeeper and Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Xero for SMEs is a great option"

December 25, 2024

4.0

It’s a great experience using overall. Of course there’s always room for improvements but the system is great specially for SMEs.

Pros

links to your banking details and you can easily remove and redo reconciled item if needed. Coding and recoding is also very useful.

Cons

The invoicing with the current update is not quite great for me. We are working with add the PO number on our invoices other than the reference line. It would be great if can add the PO number box. Adding it to the description is our only option for now which is fine.

Review Source

OG

Onyango G.  
Journalist  
Broadcast Media  
Used the software for: 1-2 years

### "The Best Financial Management Platform "

October 28, 2024

5.0

I proud to be working with for they are trusted by clients all the globe.

Pros

's software is wonderful it has made doing business easy. I also love Xero because it has made financial services simple and also easy to manage.

Cons

is expensive but it delivers to my needs.

Review Source

RR

Rufus R.  
Director  
Events Services  
Used the software for: 6-12 months

### "Seems good if you have the time"

November 18, 2024

3.0

I used it for 6 months then stopped because I felt like I didn't get any value out of it. It was difficult to use and my accountant was reluctant to use it too. Just restarted my subscription because I see no other way than to spend the time learning how to use it.

Pros

Automatically reconciles transactions from your bank account.

Cons

Steep learning curve, small fonts, app is very text heavy, unsure how to log future transactions that haven't happened yet.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

Free 6 month trial with Monzo premium business account

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Bookkeeping manually was too time consuming

Review Source

mK

mohamed K.  
Electrical and Instrumentation Engineer  
Maritime  
Used the software for: I used a free trial

### "Xero: Streamlined Accounting for Small Businesses with a Few Limitations"

November 8, 2024

5.0

My experience with has been positive. It's intuitive, simplifies accounting, and integrates well with other tools.

Pros

’s ease of use, automation features, and smooth integrations with other tools stand out the most.

Cons

can be pricey for smaller businesses, and its mobile app sometimes lacks full functionality.

Review Source

SR

Shoaib R.  
Accountant  
Retail  
Used the software for: 6-12 months

### "Cloud based software for small and medium sized businesses"

October 29, 2024

5.0

As far as overall experience for is concerned its a good opportunity for small and medium sized business to operate and keep record which could be accessed from anywhere in the world allowing businesses to work remotely across the globe

Pros

Cloud based, user friendly, cost effective, real time bank reconciliations, integration with other software

Cons

requires manual follow-up for the over due invoices, lacking advanced features regarding purchase and inventory management, lack of support in exchange traded products

Review Source

SP

Stacey P.  
Locksmiths  
Construction  
Used the software for: 2+ years

### "Xero review"

November 21, 2024

4.0

Its very helpful, makes doing my work a lot easier

Pros

How easy it was to use once used to it, and having everything in one place

Cons

Slightly complicated whilst getting used to it

Review Source

VR

Verified Reviewer  
Head of Marketing  
Construction  
Used the software for: 6-12 months

### "Good in the Asia-Pacific Region"

January 9, 2025

5.0

Great software, good in the asia-pacific region

Pros

Easy to use, fast to set up, cheap on cost

Cons

Doesn't have any North American tax integrations

Review Source

SE

Shannon E.  
Owner  
Retail  
Used the software for: 6-12 months

### "It does what it says"

October 18, 2024

5.0

has been fairly straight forward to implement and use.

Pros

Does what it says it does in a usable manner

Cons

Cost is higher than I would like at a small business level when additional CRM is required to operate.

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Reason for choosing Xero

Accountant requested so we went with it.

Review Source

SC

Stewart C.  
Managing Director  
Insurance  
Used the software for: Less than 6 months

### "Accounts software made simple "

November 28, 2024

4.0

Great and would recommend. My first time using an accounts software and has been like a breeze. Simple to use and cost effective.

Pros

The API function has been fantastic for managing our office account. The ability to create nominal codes, generate custom invoices and reconcile transactions is so simple.

Cons

The customisation on reports is not as easy as I would like.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Xero

Recommended by our accountant as the easiest to use and better features

Review Source

JG

Jeff G.  
Head of Finance  
Oil & Energy  
Used the software for: 6-12 months

### "Best for experienced accountants."

October 11, 2024

3.0

Easy to setup. We never had trouble with . We liked being able to easily customize reports.

Pros

Easy, simple interface. No multi-layer menus or hard-to-find commands. Easy to find options and customize.

Cons

The product is meant for more advanced accountants. It doesn't lead you through accounting procedures like QuickBooks. is meant for experienced accountants.

Review Source

EF

Emma F.  
Finance and projects lead  
Events Services  
Used the software for: Less than 6 months

### "Xero review"

March 18, 2025

5.0

Overall good experience with . New user and relatively easy to navigate

Pros

The ability to draft new bills/invoices from previously create ones

Cons

Not being able to duplicate individual lines on bills/invoices

Review Source

HD

Himanshu D.  
Owner  
Market Research  
Used the software for: 1-2 years

### "Xero makes my work easy"

December 7, 2024

4.0

Detailed, customizable reports provide insights into financial health, which is useful for decision-making.

Pros

It offers robust tools for managing finances, tracking expenses, and streamlining invoicing.

Cons

’s plans start at $25/month, which might be steep for very small businesses or freelancers. Advanced features often require higher-tier subscriptions

Review Source

RF

Rose F.  
Company secretary  
Building Materials  
Used the software for: 2+ years

### "Xero is a our bookeeping hero"

November 9, 2024

5.0

Pros

Usability. Great for small business and large

Cons

The cost is a little expensive compared with Zoho books for example

Switched from

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

For better functionality and ease of use

Review Source

DJ

Daniel J.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Xero - market leader for online bookkeeping system"

September 19, 2024

4.0

Overal experience has been very good and we still recommend this software to our clients.

Pros

has got very good set of features and it is considered a market leader with regards to online bookkeeping software.

Cons

is slow to listen to their customers feedback and often prioritizes other work and development rather than the features most required.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing Xero

is more reliable in terms of VAT management, as QuickBooks often has problems with full reconciliation of the VAT account.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

We wanted an online system that actually works

Review Source

RC

Rhys C.  
Head of Finance  
Marketing and Advertising  
Used the software for: 2+ years

### "Trustworthy and does pretty much everything "

October 16, 2024

4.0

Positive. It's a good bit of technology, does the basics really well and is reliable.

Pros

Simple to use, seems to integrate with everything! Interface is great, very intuitive.

Cons

Does require quite a bit of manual intervention (not really a problem). For some reason you need to renew bank feeds really regularly ( I assume security), but this is a pain.

Review Source

SS

Sandeep S.  
Director  
Construction  
Used the software for: 2+ years

### "Xero Review by Girik Groupd of companies"

October 8, 2024

5.0

It is very easy to use with various reports to help understand the position of your company. Due to the bank feeds it is extremely easy to reconcile all transactions. Also you can do VAT submissions directly from the system which saves so much time. Year end submissions take so less time as everything is already ready to go at the end of the year.

Pros

The ease of use and the integration with all major banking system.

Cons

We are using for nearly 15 of our companies. We would like to get bulk discount for being a loyal customer.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Reason for choosing Xero

seemed easier to use. Was most cost effective also.

Review Source

VR

Verified Reviewer  
Owner  
Furniture  
Used the software for: 2+ years

### "Useful Software for Businesses"

October 24, 2024

5.0

Overall great service that is useful for my business. Integrates with a variety of other services.

Pros

Overall layout and ease of use. Straight forward to setup and to customise for your business.

Cons

Cost of service and the price increases. Forcing me to look at competitors. Unable to create separate deposit invoices without paying even more for projects.

Review Source

MW

Matt W.  
Founder and Director  
Food & Beverages  
Used the software for: 1-2 years

### "Easy Accounts"

September 17, 2024

5.0

Easy to gain an understanding of with various help sections, and fully customisable in terms of invoicing and product management.

Pros

If fully utilised is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and customer management.

Cons

The dashboard can be a little cluttered together - in some instances you need to click through a few hyperlinks to get to where you want to go.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

is a more powerful tool, as recommended by my accountant. A step up from QB which is easy for a small business to manage solo.

Review Source

AB

Austen B.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Okay for business owner, not good for accountants"

February 9, 2025

3.0

Can be effective alternative to quickbooks, but when things break or you need support… there is none.

Pros

It auto imports most bank statements for you

Cons

No customer support, you will get a reply back once a day.

Review Source

VR

Verified Reviewer  
Director  
Legal Services  
Used the software for: 6-12 months

### "Xero - A quick overview"

December 24, 2024

5.0

Excellent software - we use it for our business and helps reconcile accounts and manage payments to and from multiple accounts.

Pros

Intuitive accounting software. Easy to add clients/contacts and suppliers and create invoices and reconcile payments.

Cons

Nothing - it meets our requirements very well.

Review Source

EK

Edward K.  
App Integrations Specialist  
Computer Software  
Used the software for: 2+ years

### "Strong app, shame the performance has dropped"

October 21, 2024

4.0

Pros

Provides a strong financial product for managing my business. The mobile app is really useful.

Cons

The performance in the browser is very sluggish these days.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

Recommendation from my accountant and previous experience

Review Source

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