# Page 13 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Xero the right Trust Accounting solution for you? Explore 3300 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3300)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 13 - Reviews of Xero

## Showing most helpful reviews

Showing 301-325 of 3300 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Rômulo A.  
Seller  
Consumer Goods  
Used the software for: 6-12 months

### "Xero can help you on a lot of things"

February 20, 2025

5.0

I've been using it to manage my financial information.

Pros

It's a power software. It can do so many things, and it works well.

Cons

When I used it, it had too interfaces, an older version and a newer one. That was a little bit confusing to me.

Review Source

NO

Nelly O.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Xero in Real Estate Accounting"

September 19, 2024

4.0

Pros

I use as QBO alternative. As Real Estate Agent, I am able to save time by automating repetitive accounting tasks.

Cons

It requires to be integrated with CRM and ERP tools due to lack of some features.

Review Source

SO

Steven O.  
Accountant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Powerful accounting services"

October 8, 2024

5.0

I appreciate it’s ease of creating and sending invoices.

Pros

I like how great it is for tracking financials and for sending invoices.

Cons

It is a great product for small business, nothing to dislike.

Review Source

OC

Owen C.  
MD  
Consumer Goods  
Used the software for: 2+ years

### "Xero is the most powerful accounting tool with the widest range of integrations"

November 8, 2024

5.0

Pros

Superb integration options across a huge range of financial providers, sales channels and payment providers

Cons

can be overly complex sometimes, but our accountant handles most of its usage

Review Source

wP

wang P.  
Owner  
Retail  
Used the software for: Less than 6 months

### "XERO Review"

March 14, 2025

4.0

I liked the price but eventually decided to switch to QBO

Pros

This is a cheaper alternative for Quickbook.

Cons

Some of the functions are not as automated as QBO.

Review Source

MJ

Matthew J.  
Director  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "Easy to use"

February 21, 2025

4.0

easy enough to use. Average support but I haven't really needed much.

Pros

Pretty easy to use. Mostly cost effective

Cons

Recently put prices up but still good for small business.

Review Source

VR

Verified Reviewer  
Web Devloper  
Accounting  
Used the software for: 6-12 months

### "best software for Accounting and Bookkeeping"

October 28, 2024

4.0

Expericence is so good with , i experienced like a developer and i got thing is so smooth.

Pros

most likely thing is that easy to implement api of . you don't need to do anything after implement api with your website, xero gives the more flexibility and personally i am satisfied

Cons

There is nothing to dislike, connect to your bank and accounting.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Easy to use and implements api smoothly .

Review Source

OA

Obi A.  
Director General  
Arts and Crafts  
Used the software for: 2+ years

### "What I Experience with Xero"

August 28, 2024

4.0

Pros

has a mobile application that enables me to carry out repetitive accounts tasks on the go. This tool has enabled us to eradicate fraud in my organization by managing and tracking expenses.

Cons

mobile application though lack some capabilities available on cloud apps.

Review Source

JC

Jay C.  
Director  
Real Estate  
Used the software for: 1-2 years

### "Good but could be improved on "

November 24, 2024

5.0

Easy to use but I do find the real time banking integration can be slow

Pros

Very easy to use when it’s up to date, it’s not always a real time as it could be

Cons

Easy to use and easy to navigate with no hassle

Review Source

LS

Leticia S.  
Customer Experience and Operations Manager  
Retail  
Used the software for: 2+ years

### "What I Experience with Xero"

September 6, 2024

4.0

Pros

has mobile applications which I have installed on my iOS device and allows me to carry out accounting tasks on the go over the internet.

Cons

However, some features are missing on the mobile application and are available on cloud apps.

Review Source

DS

Dilak S.  
Senior Experience Designer  
Design  
Used the software for: 2+ years

### "Australia’s 🇦🇺 Most Influential SMEs Accounting Tool"

September 24, 2024

5.0

Pros

simplify accounting processes by automating workflow such as paying vendors, billing, invoicing and payments matching.

Cons

is a perfect tool although it lack global enterprise accounting tools.

Review Source

MW

Marquerette W.  
Professional Accountant  
Accounting  
Used the software for: 2+ years

### "Do ot use Xero acciunt if you will need support"

August 27, 2024

2.0

Fairly satisfactory, I had an issue with updating my payment details but there was an issue and support was useless.

Pros

REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates

Cons

The support is very basic and no real solutions are provided. If you have an issue with - you are on your own!!!!

Alternatives considered

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

Reason for choosing Xero

I like the option that capturing is easy

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

is expensive and support in pretty useless

Review Source

NB

Nabil B.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Tool works well for us, but some features require 3rd parties"

October 11, 2024

5.0

Pros

Been using for the past 6 years, it does the job and has plenty of integrations with other tools to extend functionality

Cons

Whilst integrations fill the gap, features are missing that I'd wish were directly on the platform. The price keeps increasing annually which is unfortunate as I have not benefitted from any major feature releases.

Review Source

HN

Hamza N.  
Business Development Manager  
Building Materials  
Used the software for: 2+ years

### "Invoices made easy"

September 19, 2024

5.0

Great- no need to change and I will start implementing automations.

Pros

Intuitive to use - great capabilities and easy to use.

Cons

Had a one-time glitch where vendors who did not belong to us appeared. Was promptly fixed.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

felt much better when I used the trial.

Review Source

CP

Cynthia P.  
Bookkeeper  
Cosmetics  
Used the software for: 1-2 years

### "Great software for more detail "

February 4, 2025

4.0

Pros

integrates really well with pretty much any bank

Cons

can have a few hiccups when it comes to migration, but they have definitely improved over the years

Review Source

AC

Andy C.  
Director  
Retail  
Used the software for: 1-2 years

### "Easy to use"

October 23, 2024

5.0

Very good, efficient and simple to use. The tools that are there to help really made life easy for me as a non-accountant

Pros

clear and easy to use, simple solutions for our business

Cons

I had to use another service (dext) to upload invoices

Review Source

CM

Cliff M.  
Manager Wiring Department  
Automotive  
Used the software for: 1-2 years

### "Xero: Robust Online Accounting Tool Widely Used at ASEA"

September 12, 2024

5.0

Pros

Creating invoices in my wiring department has been streamlined by which requires zero manual workflow.

Cons

Even though I use rarely, I barely find anything to dislike on my end.

Review Source

RS

Rachel S.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Good for SMEs in a tech landscape"

October 3, 2024

5.0

is really easy to use and intuitive, particularly around reporting and combining all accounts and transactions. Its search facility is good to use and helped manage the cashflow challenges of a small and growing SME

Pros

it's great to be able to combine all accounts and see creditors and debtors all in the one place, including in different currencies

Cons

not much, it's an intuitive platform with a good UI and UX

Review Source

SJ

Sam J.  
Office Administrator  
Utilities  
Used the software for: 1-2 years

### "Helps Your Business Grow"

September 13, 2024

4.0

Great experience using this software for my accounting. It is secure, efficient, has smart data tracking, and paperless record keeping, all things that I need and it does a great job with it. Definitely helping the business grow and become smarter with the cashflow, payroll and financial reports. Would definitely recommend.

Pros

I liked insights it shows on trends and reporting. The paperless records, dashboard that shows performance measures, integrations with other apps and software are all really great features.

Cons

There are some bugs and it will crash sometimes but I'm not sure if that's will be a problem for everyone. and there is a bit of a lack of phone support. However, nothing that would deter me from continuing to use this.

Review Source

MK

Monika K.  
Finance and Support Manager  
Construction  
Used the software for: 2+ years

### "Amazing at efficiency"

August 19, 2024

5.0

Overall I can't imagine using different software. We briefly used Sage for payroll and it was too detailed and clunky, with it was an easy setup and efficient process each time.

Pros

Simplicity and ease of use. You don't have to be a qualified accountant to be able to use it, but if you are, the whole system is very helpful and you can automate so much!

Cons

The support takes time to get your ticket answered but when it is, any follow-ups are quick.

Switched from

[Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)

We were already on with our accounting, however, switched from sage payroll which was inefficient and clunky.

Review Source

KG

Kenzie G.  
Owner  
Individual & Family Services  
Used the software for: 6-12 months

### "Great accounting software!"

October 31, 2024

5.0

I loved it, its great for beginner business owners who need to keep track of their bokkeeping as nd accounts

Pros

Its ease of use. I loved the compatability with my bank accounts and the easy reconciling as well as the easy chart of accounts set up. There is amazing customer service that will also help you along the way.

Cons

Theres not much negative to say here, however, there are a lot of accountants who wont integrate with

Review Source

EM

Esther M.  
Financial Accountant  
Automotive  
Used the software for: 2+ years

### "My Expertise with Xero at ASEA for Auto Dealer Accounting"

August 30, 2024

4.0

Pros

streamlines repetitive accounting tasks through workflow automation. Matching receivable, POS and invoices detect discrepancies rapidly before paying vendors.

Cons

I slightly dislike that lack features for global enterprises. However, ai integrate with external CRM and ERP platforms.

Review Source

KM

Katie M.  
Head of School  
Education Management  
Used the software for: 6-12 months

### "Great Platform, Just Hoping for More Integrations"

September 30, 2024

4.0

Pros

The software is intuitive, even for someone with no accounting experience.

Cons

Compared to other competitors, integrates with fewer outside software services, which has proved inconvenient but not insurmountable.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

Recommendation of another small business owner.

Review Source

ZZ

Zandalee Z.  
Senior Analyst Programmer  
Retail  
Used the software for: 2+ years

### "Non-Accountant Kumalo Invoicing Processes at Ease with Xero"

September 11, 2024

5.0

Pros

is among the few accounting tools which I use on my end. I like how it automates invoice customization and inventory control.

Cons

I mainly use to create and send invoices and I do not find difficulties at all.

Review Source

NS

Nicole S.  
Accounting Manager  
Accounting  
Used the software for: 1-2 years

### "Xero is perfect for our mid-size company "

October 6, 2024

5.0

integrates with my website service and makes reporting simple.

Pros

helps me track all the financial data from my company and makes my life easier.

Cons

There really isn't anything I dislike about this software.

Review Source

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